All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.

SOUTH AFRICAN QUALIFICATIONS AUTHORITY

REGISTERED QUALIFICATION THAT HAS PASSED THE END DATE:

Certificate: Automotive Body Repairer

SAQA QUAL ID	QUALIFICATION TITLE
14051	Certificate: Automotive Body Repairer
ORIGINATOR
Merseta Motor Chamber
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY			NQF SUB-FRAMEWORK
-			OQSF - Occupational Qualifications Sub-framework
QUALIFICATION TYPE	FIELD		SUBFIELD
National Certificate	Field 06 - Manufacturing, Engineering and Technology		Engineering and Related Design
ABET BAND	MINIMUM CREDITS	PRE-2009 NQF LEVEL	NQF LEVEL	QUAL CLASS
Undefined	120	Level 4	Level TBA: Pre-2009 was L4	Regular-Provider-ELOAC
REGISTRATION STATUS		SAQA DECISION NUMBER	REGISTRATION START DATE	REGISTRATION END DATE
Passed the End Date - Status was "Registered"		SAQA 2633/00	2003-07-01	2006-06-30
LAST DATE FOR ENROLMENT		LAST DATE FOR ACHIEVEMENT
2007-06-30		2010-06-30

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.

This qualification does not replace any other qualification and is not replaced by any other qualification.

PURPOSE AND RATIONALE OF THE QUALIFICATION

Learners assessed as competenct in this qualification will be able to assess damage, plan and repair body components on motor vehicles, using appropriate tools and materials.

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING

NQF level 1 - Grade 9

RECOGNISE PREVIOUS LEARNING?

N

EXIT LEVEL OUTCOMES

Compulsory NQF level 2 1. Apply safety and housekeeping practices relating to the maintenance and repair of motor vehicles. 2. Interact with people within processes to maintain and repair vehicles 3. Use and care for hand tools, power tools and air tools, gauges and meters. 4. Identify materials used in the maintenance and repair of motor vehicles. 5. Understand the motor industry, its structures, processes, terms and concepts. 6. Apply quality systems in processes to repair an maintain motor vehicles Elective NQF level 2 7. Undertake basic body repair and maintenance ot motor vehicles. Compulsory NQF level 4 1. Plan for maintenance and repair work. 2. Develop systems to enhance `service` in motor repair and maintenance process. 3. Enhance quality systems for motor maintenance and repair processes. 4. Use and care for specialised tools and equipment. 5. Interpret engineering drawings for the maintenance and repair of motor vehicles Elective NQF level 4 6. Assess and repair body components on motor vehicles

ASSOCIATED ASSESSMENT CRITERIA

COMPULSORY NQF LEVEL 2 1). Practical competence (Specific outcomes): The demonstrated ability to make decisions and consider options when: Identifying and interpreting the range of safety signs and markings used in the motor industry Using all safety and protective equipment, clothing and machine guards common to the motor industry Participating in safety and health committees to enhance safety practices in the workplace Cleaning and degreasing workplaces using solvents and cleaning equipment Foundational Competence (Embedded knowledge): The demonstrated understanding of: Safety and health legislation applicable to the motor industry Names and functions of members of a safety committee Purposes and uses of cleaning materials and solvents used in the motor industry Importance of housekeeping in relation to maintenance and repair in the motor industry Assessment criteria (Evidence Guide): The ability to produce the following evidence: Participation in a safety committee for a particular context where health and safety matters have been recorded and reported, thereby enhancing the practice for a given workplace Explained relevant sections of the OHS Act and the impact of non-compliance on health and safety Demonstrate the ability to use a range of equipment and protective clothing while working in areas of maintenance and repair Demonstrate the ability to maintain cleanliness in a work area and explain the importance of this Safety and housekeeping improves over a period of time as a result of an implemented practice to show a world class best practice workplace 2). Practical competence (Specific outcomes): The demonstrated ability to make decisions and consider options when: Receiving work instructions and carrying out those through feedback Participating in meetings and action activities within "production" plans Coaching team members to perform tasks to complete jobs Monitoring and comparing targets to actual outputs Foundational Competence (Embedded knowledge): The demonstrated understanding of: The importance of a team in the motor context The purpose of work instructions and who in the chain generates those in relation to the customers` requirements Techniques to coach people, including questioning, feedback and praise Assessment criteria (Evidence Guide): The ability to produce the following evidence: Demonstrate the ability to coach a fellow team member to do a new task in the learners own area of expertise A set of work instructions is produced showing the completed job Interviews with fellow team members shows a willingness to share tasks to meet the targets of a particular job Demonstrate the ability to work with peers, sub-ordinates and supervisors in order to complete a job of work in the maintenance or repair of vehicles in the motor industry Targets are met on a consistent basis for areas of work which is either mechanical, engineering or body repair 3). Practical competence (Specific outcomes): The demonstrated ability to make decisions and consider options when: Using hand tools, power tools and air tools most common to the motor industry Using gauges and meters most common to the motor industry Cleaning tools, meters and gauges following manufacturers specifications Storing and protecting tools to ensure they are safe and secure Maintaining tool boxes to show professionalism and readiness Foundational Competence (Embedded knowledge): The demonstrated understanding of: Cleaning materials and solvents used to clean tools Functions of the range of hand, power and air tools Functions and uses of the range of gauges and meters Storage techniques and the importance of storing, securing and displaying or tools The meanings of gauge readings in terms of pressure, speed, temperature, weight and dimensions Assessment criteria (Evidence Guide): The ability to produce the following evidence: Demonstrate the ability to use the range of hand, power and air tools Visible inspection of work areas to determine care, storage and display of tools A verbal explanation of the importance of selecting the correct tool for the job Demonstrate the ability to use diagnostic gauges and meters 4). Practical competence (Specific outcomes): The demonstrated ability to make decisions and consider options when: Identifying materials used in motor processes by type, uses, characteristics and dangers Moving materials to and from points in a process Storing materials regarding housekeeping, security, safety and professionalism Foundational Competence (Embedded knowledge): The demonstrated understanding of: The various types of materials used in motor cycle processes The importance of using the correct material for the correct application Storage techniques and methods to transport materials within a motor repair and maintenance environment Different uses of material and substitutes which are used that will not affect the purpose Characteristics of lubricants, oils, solvents, chemicals and paints Assessment criteria (Evidence Guide): The ability to produce the following evidence: Verbal explanation of the range of lubricants, oils, solvents, chemicals and paints and the characteristics of those Demonstrate the ability to move and store materials with no spillage, breakage and loss and where time deadlines are met Demonstrate the ability to select a range of substitute materials for application in body repair, mechanical and engineering 5). Practical competence (Specific outcomes): The demonstrated ability to make decisions and consider options when: Defining the structures and roles of those structures around the employer, employee, labour and training structures in the motor industry Explaining the different processes around maintenance of motor vehicles and linking those to other processes Defining motor cycle terms and concepts used in the motor industry Identifying national markets key to the motor industry Foundational Competence (Embedded knowledge): The demonstrated understanding of: History of the motor industry Functions of the various structures in the motor industry Purposes of the structures in relation to representation and aims and objectives Importance of industrial organisations and their benefits Functions of the various structures in the company / employer Assessment criteria (Evidence Guide): The ability to produce the following evidence: Industry organograms are produced, showing the structures and how they relate to each other Company / employer organograms are produced, showing relationships A verbal explanation to explain the various processes within maintenance and repair and how each process contributes to the best practice in industry Company structures, both internal and external, are produced to show markets, competitors and suppliers 6). Practical competence (Specific outcomes): The demonstrated ability to make decisions and consider options when: Interpreting work instructions / specifications for repair and maintenance work Determining requirements of quality systems used in motor vehicle maintenance and repair processes Measuring a range of components in mechanical and or electrical systems or chassis and integral body parts of a range of motor vehicles Testing the outcome of work carried out on a range of work processes Compiling quality reports on work carried out in motor repair and maintenance processes Foundational Competence (Embedded knowledge): The demonstrated understanding of: The importance of quality on work, individuals and companies in motor processes The range of quality systems applicable to the motor industry The types and functions of various reports used to report on quality issues The range of measuring tools to measure a range of dimensions, volumes and weights The purpose of work instructions, manufacturers specifications and the components of those documents Assessment criteria (Evidence Guide): The ability to produce the following evidence: Consistently meet quality requirements for a specific area of work in maintaining and repairing vehicles Quality reports indicating good and poor quality figures where the recommended action is met 7). ELECTIVE NQF level 2 Practical competence (Specific outcomes): The demonstrated ability to make decisions and consider options when: Preparing a range of vehicles for repair work through cleaning and masking Applying sealers and fillers to motor vehicles and applying curing requirements using manufacturers` specifications Removing dents and minor damage to components of a vehicle Removing and replacing body components to vehicles Foundational Competence (Embedded knowledge): The demonstrated understanding of: Uses and techniques of a range of hand tools used for removing dents Body repair techniques relating to minor damage Types and uses of abrasives, grades of abrasives, grades of abrasives and criteria for using specific grades Properties of metals, rubbers and plastics The different types of sealers and fillers used to finish off body repair Sequences when removing and replacing components to vehicles Techniques to use cutting and welding equipment Techniques to use power tools Storage techniques Assessment criteria (Evidence Guide): The ability to produce the following evidence: A range of vehicles have been cleaned, sanded, filled and masked in preparation for repair work On a range of vehicle types dents have been removed and, where applicable, fillers used A range of vehicles have been stripped in preparation for repair work Explanation and reasons have been provided for: Selecting grades of abrasives Selecting tools for minor repairs Using a particular technique to remove dents Description of the properties of metals, plastics and rubbers have been provided COMPULSORY NQF LEVEL 4 1). Practical competence (Specific outcomes): The demonstrated ability to make decisions and consider options when: Determining work requirements for repair and maintenance work Scheduling activities, people, time and plan for a range of repair and maintenance jobs Interpreting progress of work and making adjustments to ensure work is completed within the time frames Handling interruptions and changes while monitoring work Foundational Competence (Embedded knowledge): The demonstrated understanding of: Various techniques of planning Importance of meeting deadlines Scheduling techniques for a range of different activities in motor repair and maintenance processes Reasons for interruptions and methods of rescheduling priority work How people react to changes and techniques to sell new priorities to repair and maintenance teams Assessment criteria (Evidence Guide): The ability to produce the following evidence: Plans are produced, showing work booked in, details of the customer, timelines, people and related information required in meeting appropriate deadlines A planning method has been selected and reasons given for selecting the method Work takes place within a plan over a period of time where interruptions, changes have not negatively affected quality or quantity of work 2). Practical competence (Specific outcomes): The demonstrated ability to make decisions and consider options when: Analysing service levels in respect of quality of output, quality of work, customer perceptions and returns Designing documents to record and report on service in motor maintenance and repair processes Informing and advising repair and maintenance teams on service issues and results Monitoring repair and maintenance teams and recording service levels Measuring improved service and writing up service standards for maintenance and repair processes Foundational Competence (Embedded knowledge): The demonstrated understanding of: Importance of service as it relates to any repair or maintenance processes Techniques to sell ideas to workshop teams Various types of records, reports and statistical documents How to use questions to extract information How to observe teams in repair and maintenance processes and determine the level of customer service Assessment criteria (Evidence Guide): The ability to produce the following evidence: A set of service documents that have been designed for a particular area of maintenance and repair processes Demonstrate the ability to measure service in respect of quality and quantity Describe the importance of service and demonstrate a commitment to improve service in maintenance and repair processes Demonstrate the ability to use a range of communication methods to measure and report on service 3). Practical competence (Specific outcomes): The demonstrated ability to make decisions and consider options when: Analysing quality of repair and maintenance processes and the quality of finished work Interpreting quality reports in respect of repair and maintenance work on motor vehicles Formulating job cards of repair and maintenance work carried out on motor vehicles Monitoring work and measuring quality in relation to specific customer requests and vehicle manufacturer` specifications Auditing quality systems in a range of motor repair and maintenance contexts Foundational Competence (Embedded knowledge): The demonstrated understanding of: The range of quality systems and how to use applicable elements of the systems in the motor repair and maintenance processes Observation techniques to use when monitoring the quality of a process in maintenance and repair Techniques to conduct an audit of a procedure in maintenance and repair The requirements of completing job cards and questioning techniques to gather all requirements of a customer Requirements of a legal nature where it applies to insurance claims Assessment criteria (Evidence Guide): The ability to produce the following evidence: Teams of people within motor maintenance and repair contexts must consistently meet quality standards and rectify poor quality Job cards for repair and maintenance work, showing standards required A quality system has been implemented in a context within maintenance and repair processes 4). Practical competence (Specific outcomes): The demonstrated ability to make decisions and consider options when: Analysing and interpreting special requirements of a repair and maintenance procedure Selecting a range of specialised tools for work to be carried out Storing and caring for a range of specialised tools and equipment Foundational Competence (Embedded knowledge): The demonstrated understanding of: The types of tools used which fall into the specialised category Techniques of using these tools and equipment and the care and storage of special tools and equipment Purposes and functions of specialised tools and equipment Requirements for applying all safety regulations when using specialised tools Assessment criteria (Evidence Guide): The ability to produce the following evidence: Demonstrate the ability to use a range of specialised tools and equipment to carry out repair and maintenance to a range of motor vehicles Explain the purpose of a range of special tools and what makes them useful in a range of circumstances Provide reasons for selecting a specific piece of equipment 5). Practical competence (Specific outcomes): The demonstrated ability to make decisions and consider options when: Interpreting an engineering drawing for an engine of a motor vehicle Interpreting a body component drawing for a motor vehicle Interpreting a drawing of all motor vehicle systems Foundational Competence (Embedded knowledge): The demonstrated understanding of: The names, functions and purposes of the components of an engine of a vehicle The range of mechanical, electrical and hydraulic systems of a vehicle The names, functions and purposes of the body components The elements to look for in a drawing of the various components of a motor vehicle The relationship between the various engines and body components and the hydraulic, mechanical and electrical systems of a motor vehicle Assessment criteria (Evidence Guide): The ability to produce the following evidence: A given drawing of an engine, the body components of a vehicle and all mechanical systems is interpreted to produce the name of the given components, the purpose of the components and any alternative which could be used without influencing the performance of the vehicle 6). ELECTIVE NQF level 4 Practical competence (Specific outcomes): The demonstrated ability to make decisions and consider options when: Assessing damage to body components Repairing body components using body repair techniques Marking, storing and recording components for safe keeping and preparation for assembly Straightening bodies using straightening equipment Foundational Competence (Embedded knowledge): The demonstrated understanding of: Using manufacturers` specifications for removing and replacing components Volumes, weights and percentages as it relates to mixing requirements Techniques of body repair on a range of metal body components Masking techniques Techniques for using equipment required for repairing metal components Techniques for straightening various vehicle bodies Assessment criteria (Evidence Guide): The ability to produce the following evidence: Body parts have been repaired, using body repair techniques Learners have assessed damage to a range of vehicles, the extent of damage has been made and reasons for deciding to remove and replace or remove and repair have been made A range of damaged bodies have been straightened to meet set tolerance Integrated assessment: The purpose of the qualification is ahieved through continuous formative assessment of the learner`s foundational competence and ability to produce evidence as per the associated assessment criteria

ARTICULATION OPTIONS

Articulation possibilities with related qualifications are allowed for between the areas of body repair, spraypainting, mechanical repair and engineerin.

MODERATION OPTIONS

Learning programmes are accredited by the MERSETA Motor Chamber or any other ETQA body accredited to ensure quality against this qualification. Assessment is moderated by the MERSETA Motor Chamber in conjunction with INDLELA at Olifantsfontein.

CRITERIA FOR THE REGISTRATION OF ASSESSORS

Assessors are accredited by the MERSETA Motor Chamber (former MITB) and which accreditation is based on the following. qualified artisan for subject matter expertise such qualified artisan is then subjected to a mentor training programme. The programme has been developed by the MITB and own staff facilitate mentor training and assessment processes; and such qualified artisan is then licensed to assess learner competence at modular and level stages of training. The final assessment takes place at INDLELA at Olifantsfontein or other appropriate venues which have been accredited for that purpose in conjunction with INDLELA. New criteria for the registration of assessors will be implemented once the occupationally directed ETDP standards generating process has been finalised.

LEARNING PROGRAMMES RECORDED AGAINST THIS QUALIFICATION:

NONE

PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS QUALIFICATION:

This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.

NONE

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All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.