SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED QUALIFICATION: 

National Certificate: Domestic Appliance Repair 
SAQA QUAL ID QUALIFICATION TITLE
49056  National Certificate: Domestic Appliance Repair 
ORIGINATOR ORIGINATING PROVIDER
SGB Electrical Engineering & Construction   
QUALITY ASSURING BODY NQF SUB-FRAMEWORK
EWSETA - Energy and Water Sector Education and Training Authority  OQSF - Occupational Qualifications Sub-framework 
QUALIFICATION TYPE FIELD SUBFIELD
National Certificate  Field 12 - Physical Planning and Construction  Electrical Infrastructure Construction 
ABET BAND MINIMUM CREDITS PRE-2009 NQF LEVEL NQF LEVEL QUAL CLASS
Undefined  131  Level 3  NQF Level 03  Regular-Unit Stds Based 
REGISTRATION STATUS SAQA DECISION NUMBER REGISTRATION START DATE REGISTRATION END DATE
Reregistered  SAQA 0695/12  2012-07-01  2015-06-30 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2016-06-30   2019-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This qualification does not replace any other qualification and is not replaced by any other qualification. 

PURPOSE AND RATIONALE OF THE QUALIFICATION 
A person acquiring this Qualification will have skills, knowledge and experience to:
  • Identify, apply and demonstrate technical operational systems, by using procedures and equipment required to repair domestic appliances.
  • Summarise, interpret information, use knowledge and contexts in performing the tasks related to domestic appliance repair field or specialised contexts.
  • Select and organise information and use data, apply and demonstrate theories or principles to electrical domestic appliances and work in a disciplined manner.
  • Execute role and responsibilities by being able to summarize, classify, discuss and estimate application processes required through mathematical and theoretical concepts, technical and schematic diagrams, computer and technology usage in a range of different contexts.
  • Communicate with peers, customers and members of supervisory / management levels by demonstrating the ability to summarise and source information and express opinions in spoken and written form.
  • Understand broader competencies required for entrepreneurial qualities.

    This Qualification will allow a person to advance through learning to a domestic appliance repair Qualification at NQF level 4. The core and required elective unit standards provide credits that allow access to both vertically and horizontally articulated Qualifications. This Qualification will enhance the social status, productivity and employability of the learner within the domestic appliance industry and contribute to the quality, production rate and growth of that environment within the energy sector.

    Through the critical cross field component of the Qualification, learners are able to demonstrate vocational skills through which they are able to engage in life skills activities, small business development, health and environmental issues. Through recognition of prior learning adult learners are encouraged to access basic education with an understanding that they already have knowledge and experience.


    Rationale of the Qualification

    This is the first occupational based Qualification in a series of Qualifications for learners, stems from electrical field, that reflect the workplace-based needs of the domestic appliance industry that is expressed by employers and employees, both now and for the future. This Qualification provides the learner with accessibility to be employed within the domestic appliance industry and provides the flexibility to pursue different careers in the broader electrical energy sector. It also provides the Learner with enough knowledge and skills to pursue small business opportunities within the private sector through which the private sector and the economy can benefit.

    For those who have acquired experience in the workplace, this Qualification represents part of the RPL process to acknowledge workplace skills acquired without the benefit of former education or training. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    NQF 2 or equivalent and competence in the following:
  • Occupational health, safety and environmental practices within the electrical environment
  • Fundamentals of electricity
  • Use of hand tools, power tools and measuring instruments
  • Perform basic gas welding
  • Mathematics, communication and language skills at NQF2


    Recognition of prior learning

    This Qualification may be obtained in whole or in part through RPL. The learner should be thoroughly briefed on the mechanism to be used and support and guidance should be provided. Care should be taken that the mechanism used provides the learner with an opportunity to demonstrate competence and is not so onerous as to prevent learners from taking up the RPL option towards gaining a Qualification. 

  • RECOGNISE PREVIOUS LEARNING? 

    QUALIFICATION RULES 
    N/A 

    EXIT LEVEL OUTCOMES 
    1. Identify and apply technical operational systems.
    2. Summarise and interpret the requirements in performing the tasks related to domestic appliance repair field or specialised contexts.
    3. Organise information and use data, apply theories and principles to electrical domestic appliance repair and work in a disciplined manner under supervision when or if necessary. 

    ASSOCIATED ASSESSMENT CRITERIA 
    1.
  • Knowledge is applied identifying operational systems of domestic appliances and personal safety practices in a domestic energy environment are applied according to standard operating procedures and safety requirements
  • Skills is applied regarding operational systems of domestic appliances and personal safety practices in a domestic energy environment are applied according to standard operating procedures and safety requirements
  • Knowledge and skills regarding repair and maintenance on single phase domestic appliances are applied according to manufacturers' specifications.
    2.
  • Knowledge and skills to install, commission and maintain single phase domestic appliances are demonstrated according to relevant procedures.
  • Faultfinding techniques are applied to manufacturers and industry specification
  • Fault reports are interpreted and job cards completed according to company specifications

    3
  • Sketches and diagrams are identified and interpreted in contexts with electrical domestic appliance situations.
  • Data is used, theories and principles applied to do fault finding and repairs on domestic appliances.
  • Information is selected, organised and data used to maintain electrical equipment and single phase systems.


    Integrated Assessment

    The applied competence (practical, foundational and reflective competencies) of this Qualification will be achieved if a learner is able to achieve all exit level outcomes of the Qualification.

    The identification and solving of problems, team work, organising oneself, using of technical diagrams, implication of actions and reactions in the world as a set of related systems must be assessed during any combination of practical, foundational and reflective competencies assessment methods and tools to determine the whole person development and integration of applied knowledge and skills.
  • Certain exit level outcomes are measurable and verifiable through assessment criteria assessed in one application.
  • Applicable assessment tool(s) to establish the foundational, reflective and embedded knowledge to problem solving and application of the world as a set of related systems within the electrical installation and maintenance environment.
  • A detailed portfolio of evidence is required to proof the practical, applied and foundational competencies of the learner.
  • Assessors and moderators should develop and conduct their own integrated assessment by making use of a range of formative and summative assessment methods. Assessors should assess and give credit for the evidence of learning that has already been acquired through formal, informal and non-formal learning and work experience.
  • Summative assessment should also encompass achievement of the competence described both in individual unit standards, exit level outcomes as well as the integrated competence described in the Qualification.

    Unit standards associated with the Qualification must be used to assess specific and critical cross-field outcomes.

    During integrated assessments the assessor should make use of formative and summative assessment methods and should assess combinations of practical, applied, foundational and reflective competencies. 

  • INTERNATIONAL COMPARABILITY 
    This Qualification could not be benchmarked against any international standards as there are no Domestic Appliances Repair Qualification in existence. However, in domestic appliances manufacturing leading countries like Germany, England, Australia, and Japan, appliance repair is a trade, which is based on an electrical learnership with an additional specialised in-house training. This kind of training does not allow an independent qualification and hinders personal development and entrepreneurship. Furthermore there is a critical lack of Qualifications in this specialist field of Domestic Appliance Repairs worldwide.

    It is critical to note that in South Africa, companies like AEG, Bosch, Siemens, Gaggenau, Defy, MIELE, Whirlpool, LG, Samsung, Phillips, Bauer recognised the need for a structured, general Qualification which trains general knowledge in domestic appliance technology without being brand specific. However the Unit Standards on which this Qualification is based were compared with Unit Standards from New Zealand, Australia and Scotland in terms of their range of electrical Qualifications, Unit Standard titles, specific outcomes, assessment criteria and degree of difficulty.

    The Qualifications for the above mentioned countries are subdivided into different domains of the low voltage electrical engineering field. However, although the overall scope of the other countries' Unit Standards for the electrical field has been adequately covered in this Qualification, there are no specific Qualifications for domestic appliances.
    The focus and complexity level of the core units standards compares very well, but the up-liftment of literacy, innumeracy and social skills have been emphasized more in the fundamental requirement of this Qualification to redress the inequalities of the past. Computer related unit standards were included to provide foundational skills towards the next level due to the development of more advanced technologies such as programmable appliances. 

    ARTICULATION OPTIONS 
    This Qualification will allow a person to advance to learning for a Domestic Appliance Qualification at NQF level 4. This qualification provides the learner with the flexibility to pursue different careers in the energy industry and articulation within the engineering industries. The level of flexibility within the range of electives will allow the individual to pursue further learning within an entrepreneurship, supervision / management, quality assurance, health and safety and engineering contexts. 

    MODERATION OPTIONS 
  • Anyone assessing a learner or moderating the assessment of a learner against this Qualification must be registered as an assessor with the relevant ETQA.
  • Any institution offering learning that will enable the achievement of this Qualification must be accredited as a provider with the relevant ETQA.
  • Assessment and moderation of assessment will be overseen by the relevant ETQA according to the ETQAs policies and guidelines for assessment and moderation; in terms of agreements reached around assessment and moderation between ETQAs (including professional bodies); and in terms of the moderation guideline detailed immediately below.
  • Moderation must include both internal and external moderation of assessments at exit points of the Qualification, unless ETQA policies specify otherwise. Moderation should also encompass achievement of the competence described both in individual unit standards, exit level outcomes as well as the integrated competence described in the Qualification.

    Anyone wishing to be assessed against this Qualification may apply to be assessed by any assessment agency, assessor or provider institution that is accredited by the relevant ETQA. 

  • CRITERIA FOR THE REGISTRATION OF ASSESSORS 
    Assessors need experience in the following areas:
  • Interpersonal skills, subject matter and assessment.
  • The assessor needs to be competent in planning, conducting and providing feedback on assessment of learning outcomes and in the design and development of assessments as described in the unit standards. The assessor should at least be competent at the same level or be at a level above this level 3 Qualification with at least two years of practical experience in the domestic appliance or related environment. The assessor must comply with the criteria set by the relevant ETQA.
  • The subject matter experience of the assessor can be established by recognition of prior learning.
  • Assessors need to be registered with the relevant Education and Training Quality Assurance Body. 

  • NOTES 
    As per the SAQA decision, after consultation with the Quality Councils, to re-register all qualifications and part qualifications on the National Qualifications Framework that meet the criteria for re-registration, this qualification has been re-registered from 1 July 2012.
    This Qualification was developed by stakeholders in the domestic appliance industry as a result of continued technology changes in the appliance market. Due to the nature of this specialized field it is required that a person trained as a domestic appliance repairer would require a Qualification focused on this rapid changing technology.

    This Qualification uses a combination of unit standards in other Qualifications but has as its key focus area as the repair of domestic appliances.

    This Qualification prepares a candidate to move into the NQF level 4 qualification in domestic appliance repair, which has its core focus area as domestic electronic, gas and refrigeration appliances. 

    UNIT STANDARDS: 
      ID UNIT STANDARD TITLE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
    Core  116229  Join and install refrigerant piping  Level 2  NQF Level 02 
    Core  10270  Construct Basic Electronic Circuits  Level 3  NQF Level 03 
    Core  116738  Demonstrate knowledge of the principles of domestic electrical appliances  Level 3  NQF Level 03  10 
    Core  13791  Fault find on single phase alternating current (AC) systems  Level 3  NQF Level 03 
    Core  10268  Fault Find, Test and Repair Domestic Appliances  Level 3  NQF Level 03 
    Core  116696  Identify, use and maintain power tools used in the air-conditioning, refrigeration and ventilation trades  Level 3  NQF Level 03 
    Core  114388  Install, joint and terminate Low Voltage cables and conductors  Level 3  NQF Level 03 
    Core  116735  Interpret functioning diagrams of domestic appliances  Level 3  NQF Level 03 
    Core  116740  Test, maintain and commission motors in domestic electrical appliances  Level 3  NQF Level 03 
    Core  114406  Understand basic electronic theory and components  Level 3  NQF Level 03 
    Fundamental  7792  Maintain data in a computer system  Level 2  NQF Level 02 
    Fundamental  8968  Accommodate audience and context needs in oral communication  Level 3  NQF Level 03 
    Fundamental  9303  Communicate verbally with clients in a financial environment  Level 3  NQF Level 03 
    Fundamental  9010  Demonstrate an understanding of the use of different number bases and measurement units and an awareness of error in the context of relevant calculations  Level 3  NQF Level 03 
    Fundamental  9013  Describe, apply, analyse and calculate shape and motion in 2-and 3-dimensional space in different contexts  Level 3  NQF Level 03 
    Fundamental  8969  Interpret and use information from texts  Level 3  NQF Level 03 
    Fundamental  9012  Investigate life and work related problems using data and probabilities  Level 3  NQF Level 03 
    Fundamental  9530  Manage work time effectively  Level 3  NQF Level 03 
    Fundamental  8973  Use language and communication in occupational learning programmes  Level 3  NQF Level 03 
    Fundamental  7456  Use mathematics to investigate and monitor the financial aspects of personal, business and national issues  Level 3  NQF Level 03 
    Fundamental  8970  Write texts for a range of communicative contexts  Level 3  NQF Level 03 
    Elective  10006  Demonstrate an understanding of entrepreneurship and develop entrepreneurial qualities  Level 1  NQF Level 01 
    Elective  14134  Maintain and repair single phase AC machines and control gear  Level 3  NQF Level 03 
    Elective  116700  Maintain safety in the handling group 1 and 2 refrigerants  Level 3  NQF Level 03 
    Elective  7570  Produce word processing documents for business  Level 3  NQF Level 03 
    Elective  14135  Repair and maintain electric power tools  Level 3  NQF Level 03 
    Elective  110028  Understand Micro-Finance Business Principles  Level 3  NQF Level 03 


    LEARNING PROGRAMMES RECORDED AGAINST THIS QUALIFICATION: 
     
    NONE 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS QUALIFICATION: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Quality Assuring Bodies have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Quality Assuring Body should be notified if a record appears to be missing from here.
     
    NONE 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.