SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Manage road transport work teams 
SAQA US ID UNIT STANDARD TITLE
113839  Manage road transport work teams 
ORIGINATOR
SGB Transport and Logistics Operations 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Transport, Operations and Logistics 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 4  NQF Level 04  10 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
Learners acquiring this standard will be learning towards obtaining a national qualification or are working within a team based management environment, where acquisition of competence against this standard will add value to learner`s job, or chances of finding employment.

The qualifying learner is capable of:
  • Providing leadership to work-teams and individual team members.
  • Establishing individual and team performance expectations and standards.
  • Creating a healthy and fair working environment.
  • Negotiating with employee representatives and resolve occupational conflict. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    Learners accessing this unit standard / qualification will have demonstrated competence against numeracy and literacy, communication, supervision skills, problem solving skills and leadership skills at NQF Level 3. 

    UNIT STANDARD RANGE 
  • Controlled office or workshop environment.
  • Open yard areas.
  • Transport terminals.
  • Overview of the Occupational Health and Safety Act (OHSACT).
  • Overview of the National Occupational Safety Association (NOSA). 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Provide leadership to work teams and individual team members. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. An appropriate leadership style that is clear and matches the type of work-team, as well as the task at hand is selected. 

    ASSESSMENT CRITERION 2 
    2. The different functions and roles of a leader, consistent with the job description and requirements is described. 

    ASSESSMENT CRITERION 3 
    3. Group dynamics during team forming which results in pro-active leadership and decision-making is accurately anticipated. 

    ASSESSMENT CRITERION 4 
    4. Motivating teams at a standard that meets company expectations is demonstrated. 

    ASSESSMENT CRITERION 5 
    5. Individual team members matching the task at hand and consistent with the individual skills and knowledge of team members are selected. 

    SPECIFIC OUTCOME 2 
    Establish individual and team performance expectations and standards. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Work performance standards through consultation and negotiation with teams which specify the activities to be performed, and the standard to which they are to be performed at are clearly and concisely developed. 

    ASSESSMENT CRITERION 2 
    2. Performance standards in a format and time frame that meet individual, team, and defined organisation requirements are recorded and documented. 

    ASSESSMENT CRITERION 3 
    3. Information to individuals affected by the agreed performance standards is communicated and distributed and is kept up to date with any changes in performance standard within a scheduled time frame. 

    ASSESSMENT CRITERION 4 
    4. Responsibility of individual team members consistent with the task at hand, knowledge and skills of individuals/teams and reflecting the complexity of the task at hand is delegated. 

    SPECIFIC OUTCOME 3 
    Create a healthy and fair working environment. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Industrial democracy consistent with company policies is clearly described. 

    ASSESSMENT CRITERION 2 
    2. Worker participation and representation consistent with company policies and industrial legislation is clearly described. 

    ASSESSMENT CRITERION 3 
    3. Legislation regulating the employment relationship consistent with industrial regulations and legislation is clearly described. 

    SPECIFIC OUTCOME 4 
    Negotiate with employee representatives and resolve occupational conflict. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Transparency and fairness towards the company as well as employees in the description of collective bargaining negotiations with trade unions is displayed. 

    ASSESSMENT CRITERION 2 
    2. Dealing with strikes consistent with company regulations and within legislative boundaries is clearly described. 

    ASSESSMENT CRITERION 3 
    3. Negotiations through workplace forums consistent with company policies and regulations is clearly described. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • An individual wishing to be assessed (including through RPL) against this unit standard may apply to an assessment agency, assessor or provider institution accredited by the relevant ETQA.
  • Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this unit standard or assessing this unit standard must be accredited as a provider with the relevant ETQA.
  • Moderation of assessment will be conducted by the relevant ETQA at its discretion. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Levels, purpose and responsibilities of the management hierarchy.
  • Characteristics of a leader.
  • Principles of management.
  • Forming phases of teams.
  • Interaction and communication within teams.
  • Personality categories of people.
  • Plan activities and tasks.
  • Organise resources.
  • Delegate work.
  • Motivate and lead others.
  • Resolve conflict.
  • Control subordinates.
  • Adhere to safety and health regulations.
  • Deal with discipline and grievance procedures.
  • Worker selection and placement procedures. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems in which responses display that responsible decisions using critical and creative thinking have been made towards evaluating team performance and the taking of corrective action when required. 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others as a member of a team and organisation to conduct, communicate and respond to meeting objectives and targets. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively using visual, mathematical and/or language skills in the modes of oral and/or written persuasion, with regards to communicate effectively with teams and individual team members. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  48439   Further Education and Training Certificate: Road Transport Supervision  Level 4  NQF Level 04  Reregistered  2023-06-30  TETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. Andebe Training and Skills Development 
    2. Learncorp 
    3. Learning Exchange Pty Ltd 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.