SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Obtain and communicate road transport operational information 
SAQA US ID UNIT STANDARD TITLE
113843  Obtain and communicate road transport operational information 
ORIGINATOR
SGB Transport and Logistics Operations 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Transport, Operations and Logistics 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 3  NQF Level 03  10 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
Learners acquiring this standard will be learning towards obtaining a national qualification or are working within a transport operations environment, where acquisition of competence against this standard will add value to learner`s job, or chances of finding employment.

The qualifying learner is capable of:
  • Conducting team discussions/meetings
  • Reading and reporting on transport operational information
  • Applying basic end user computing
  • Gathering and understanding transport operations information
  • Interpreting basic operations information
  • Making findings and recommendations 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    Learners accessing this unit standard / qualification will have demonstrated competence against numeracy and literacy at ABET Level 4 or workplace experience. 

    UNIT STANDARD RANGE 
  • Whenever incidents occur in all environments under all conditions of operational pressure
  • Well defined, familiar situations within given frameworks of action and/or under supervision though there is some evidence of independence
  • Work is conducted within given frameworks
  • National, regional and local language preference considered
  • Interaction from chairperson to member
  • Communication on any related field/topic/issue
  • Communicating with sensitivity and awareness of cultural factors
  • Varying conditions of work and organisational pressure
  • Use computer in basic skills of read and report
  • Language preferred in business
  • Statistics and graphs
  • Knowledge of processes and procedures of access, basic skills to execution
  • Computer generated spreadsheets, statistics and graphs
  • Work on any given desk top computer
  • Ability to use most basic software packages, internet and e-mail
  • Low standards to high standards knowledge
  • Accessing various modes of data
  • Time and task
  • Different levels of operation
  • Handling information from various sources
  • Working under varying operational conditions
  • Working with management and subordinates
  • Ability to present findings and recommendations to all levels of organisation
  • Use of various media to present findings and recommendations
  • Present information to a wide audience of diverse backgrounds 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Conduct team discussion meetings. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Meetings are planned and conducted. 

    ASSESSMENT CRITERION 2 
    2. Communication is undertaken orally, by listening, interpreting and asking questions. 

    ASSESSMENT CRITERION 3 
    3. Description of other difficulties that other groupings may encounter are identified and acted upon. 

    ASSESSMENT CRITERION 4 
    4. The different roles in a team are identified. 

    ASSESSMENT CRITERION 5 
    5. Knowledge of mediation is displayed. 

    ASSESSMENT CRITERION 6 
    6. Interpersonal skills are explained and applied. 

    SPECIFIC OUTCOME 2 
    Read and report on transport operational information. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Basic computer skills are applied. 

    ASSESSMENT CRITERION 2 
    2. Written communication is prepared. 

    ASSESSMENT CRITERION 3 
    3. Language usage is explained. 

    ASSESSMENT CRITERION 4 
    4. Reports are written in an accessible language. 

    ASSESSMENT CRITERION 5 
    5. Analytical skills are developed. 

    SPECIFIC OUTCOME 3 
    Apply basic end user computing. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Relevant transport information is accessed via computer. 

    ASSESSMENT CRITERION 2 
    2. Data is processed using word processor and spread sheet. 

    ASSESSMENT CRITERION 3 
    3. Electronic mail is used. 

    SPECIFIC OUTCOME 4 
    Gather and understand operations information. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Standard operating procedure involved is explained. 

    ASSESSMENT CRITERION 2 
    2. Technical skills are displayed. 

    ASSESSMENT CRITERION 3 
    3. Variances are explained and questioned on the spot. 

    SPECIFIC OUTCOME 5 
    Interpret basic operations information (variance). 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Oneself is organised in the workplace (time and task allocation). 

    ASSESSMENT CRITERION 2 
    2. Work flow and processes are explained and applied. 

    ASSESSMENT CRITERION 3 
    3. The meaning of variances is explained. 

    SPECIFIC OUTCOME 6 
    Make findings and recommendations. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Findings are explained and used appropriately. 

    ASSESSMENT CRITERION 2 
    2. Conclusions are drawn thereon. 

    ASSESSMENT CRITERION 3 
    3. Findings and recommendations are communicated to both subordinates and management. 

    ASSESSMENT CRITERION 4 
    4. Findings and recommendations are used to devise and recommend new operational processes. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • An individual wishing to be assessed (including through RPL) against this unit standard may apply to an assessment agency, assessor or provider institution accredited by the relevant ETQA.
  • Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this unit standard or assessing this unit standard must be accredited as a provider with the relevant ETQA.
  • Moderation of assessment will be conducted by the relevant ETQA at its discretion. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Teamwork, negotiation and networking
  • Performance appraisal
  • Knowledge of old and new technologies
  • Responding to crises
  • Computer literacy
  • Sharing quality improvements with other departments 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others as a member of a team and organisation to conduct, statistical evaluations. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise and critically evaluate statistics of operations information for transport information evaluation. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively using language skills in the modes of oral and/or written persuasion, in order to communicate statistical information. 

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology effectively and critically, showing responsibility for effective management. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  48437   National Certificate: Road Transport  Level 3  NQF Level 03  Reregistered  2023-06-30  TETA 
    Elective  57831   National Certificate: Freight Handling  Level 3  NQF Level 03  Reregistered  2023-06-30  TETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. Aldabri 106 Institute for Quality Pty Ltd 
    2. Andebe Training and Skills Development 
    3. BPL Academy 
    4. Buscor 
    5. College of Production Technology 
    6. DQ Staffing Solutions 
    7. EDU - FLEET 
    8. Imperial Logistics & Transport A Div Of Imper 
    9. Inkqubela Consultants 
    10. Innovative Shared Services 
    11. Learncorp 
    12. Learning Exchange Pty (Ltd) 
    13. Makwedeng Training 
    14. NOSA LOGISTICS PTY LTD 
    15. Phephani Learnerships cc 
    16. Production Management Institute (PMI) 
    17. RICHARDS BAY COAL TEMINAL COMPANY LIMITED (Legacy) 
    18. SA Maritime School and Transport College 
    19. School of Shipping 
    20. Skills For Life 
    21. SPINA Consultancy cc Cape Town 
    22. TIESPRO (Pty) Ltd 
    23. Training Force 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.