SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Apply Return on Investment (ROI) theory and practice to a business unit 
SAQA US ID UNIT STANDARD TITLE
114209  Apply Return on Investment (ROI) theory and practice to a business unit 
ORIGINATOR
SGB Insurance and Investment 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Finance, Economics and Accounting 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 4  NQF Level 04 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This Unit Standard is intended for learners who are involved in activities that concern return on investment, the investment in people and the management of risk including. Learners include Skills Development Facilitators, Supervisors, Team Leaders, Line Managers, People involved in Human Resource management and Trainers. The term business unit in this Unit Standard implies a small business, cost centre, section or department.

The qualifying learner is capable of:
  • Explaining basic Return on Investment (ROI) theory and models.
  • Applying techniques to collect and analyse data.
  • Developing a plan to improve the financial effectiveness of a business unit.
  • Presenting a business case to justify the investment and resources. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    There is open access to this Unit Standard. Learners should be competent in Communication and Mathematical and Financial Literacy at Level 3. 

    UNIT STANDARD RANGE 
    The typical scope of this Unit Standard is sound principles of financial management and corporate governance.
  • Other models of financial measurement include cost benefit analysis, pay back period, internal rate of return and net present value.
  • The critical success factors of a plan could include, but are not limited to, returns in respect of learning transfer, performance on the job, competitive advantage, skills gaps, improved profit per employee, bottom line improvement, anticipated results, return in respect of financial benefits, management of resources, customer impact, impact on profitability through productivity.
  • The comprehensive report should include, but is not limited to, findings, interpretation, recommendations, motivation for implementation and anticipated benefits.
  • Accountability in corporate governance refers to the recommendations of the King II report as at May 2003. It would refer to whatever commission, regulations or codes subsequently replace the King II recommendations. 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Explain basic Return on Investment (ROI) theory. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. The concept of ROI is explained with examples. 

    ASSESSMENT CRITERION 2 
    2. The basic principles of ROI are researched with reference to the needs of a specific business unit. 

    ASSESSMENT CRITERION 3 
    3. ROI and another model of financial measurement related to ROI are investigated and explained and an indication is given of the relationship between the two models. 

    ASSESSMENT CRITERION 4 
    4. The role of ROI in corporate governance is explained with reference to accountability and the management of risk. 

    SPECIFIC OUTCOME 2 
    Apply techniques to collect and analyse data. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. The concept of cost factor analysis is explained and calculated for a specific example. 

    ASSESSMENT CRITERION 2 
    2. The concept of break even analysis is explained and calculated for a specific example. 

    ASSESSMENT CRITERION 3 
    3. Questions are formulated to ascertain the information required for a specific intervention. 

    ASSESSMENT CRITERION 4 
    4. The data required to justify expenditure is identified for a specific intervention. 

    ASSESSMENT CRITERION 5 
    5. An appropriate technique is selected to collect the data for a specific intervention. 

    ASSESSMENT CRITERION 6 
    6. Information required for a specific intervention is collected and organised to allow for analysis. 

    ASSESSMENT CRITERION 7 
    7. Data is analysed to determine potential return on investment. 

    ASSESSMENT CRITERION 8 
    8. An electronic spreadsheet is used to calculate ROI. 

    SPECIFIC OUTCOME 3 
    Develop a plan to improve the financial effectiveness in a business unit. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Existing information is used to determine the need for a ROI plan for a specific business unit. 

    ASSESSMENT CRITERION 2 
    2. ROI principles and theory are applied to develop a plan for a business unit. 

    ASSESSMENT CRITERION 3 
    3. The plan is assessed for feasibility against the business objectives of a business unit. 

    ASSESSMENT CRITERION 4 
    4. A strategy for implementing the plan is proposed for a specific business unit and an indication is given of the critical success factors of the plan. 

    ASSESSMENT CRITERION 5 
    5. A cost benefit analysis is presented to justify the proposed plan. 

    SPECIFIC OUTCOME 4 
    Present a business case to justify the investment of resources. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. A comprehensive report is compiled based on a proposed investment decision. 

    ASSESSMENT CRITERION 2 
    2. A business case is presented verbally to a group. 

    ASSESSMENT CRITERION 3 
    3. Issues that could provoke debate are identified, questions relating to the business case are anticipated and appropriate responses are prepared that respond to anticipated criticism. 

    ASSESSMENT CRITERION 4 
    4. Techniques for influencing the direction of a discussion or for dealing with areas of potential of conflict in a presentation are demonstrated for two what if scenarios. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • Anyone assessing a learner against this Unit Standard must be registered as an assessor with the relevant ETQA or with an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this Unit Standard or assessing this Unit Standard must be accredited as a provider with the relevant ETQA , or with an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Moderation of assessment will be overseen by the relevant ETQA or by an ETQA that has a Memorandum of Understanding with the relevant ETQA, according to the moderation guidelines in the relevant qualification and the agreed ETQA procedures. Therefore, anyone wishing to be assessed against this Unit Standard may apply to be assessed by any assessment agency, assessor or provider institution, which is accredited by the relevant ETQA.

    Moderation should include both internal and external moderation where applicable. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Learners are capable of identifying and solving problems in which responses show that responsible decisions using critical and creative thinking have been made in developing a plan for a business unit. 

    UNIT STANDARD CCFO WORKING 
    Learners are capable of working effectively with others as a member of a team, group, organisation or community in identifying the needs of a business unit, proposing a strategy to implement a plan and dealing with potential opposition to the plan. 

    UNIT STANDARD CCFO COLLECTING 
    Learners are capable of collecting, organising and critically evaluating information in applying techniques to collect and analyse data and indicating critical success factors to determine the results of the intervention. 

    UNIT STANDARD CCFO COMMUNICATING 
    Learners are capable of communicating effectively in presenting a plan to a group and compiling a written report. 

    UNIT STANDARD CCFO SCIENCE 
    Learners are capable of using science and technology effectively in using a calculator or computer to calculate ROI. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Learners are capable of demonstrating an understanding of the world as a set of related systems applying ROI principles and theory to propose a plan to improve competitive advantage in a business unit. 

    UNIT STANDARD CCFO CONTRIBUTING 
    Learners are capable of developing entrepreneurial opportunities by applying ROI to develop people and ensure the sound use of money. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  50479   Further Education and Training Certificate: Advertising  Level 4  NQF Level 04  Reregistered  2023-06-30  MICTS 
    Elective  49649   Further Education and Training Certificate: Long-term Insurance  Level 4  NQF Level 04  Reregistered  2023-06-30  INSETA 
    Elective  49356   Further Education and Training Certificate: Medical Claims Assessing  Level 4  NQF Level 04  Reregistered  2023-06-30  INSETA 
    Elective  66610   Further Education and Training Certificate: Short Term Insurance  Level 4  NQF Level 04  Reregistered  2021-06-30  As per Learning Programmes recorded against this Qual 
    Elective  57613   Further Education and Training Certificate: Short-Term Risk Management  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered" 
    2012-06-30  INSETA 
    Elective  66613   Further Education and Training Certificate: Wealth Management  Level 4  NQF Level 04  Reregistered  2021-06-30  As per Learning Programmes recorded against this Qual 
    Elective  48640   National Certificate: Financial Services Management  Level 4  Level TBA: Pre-2009 was L4  Reregistered  2023-06-30  INSETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. African Resources & Financial Training (Pty) Ltd 
    2. ALCARI 233 CC T/A ALCARI (Eversdal)(TP) 
    3. Alcari Learning Centre (Pty) Ltd 
    4. Artshub Institute (Pty) Ltd 
    5. BRC Solutions (Pty) Ltd 
    6. CKP Development Agency (Pty) Ltd. 
    7. De Vries Management & Training Services cc 
    8. DSBI (Pty) Ltd 
    9. EJW Financial Services (Pty) Ltd 
    10. Executive People Development Solutions (Pty) Ltd 
    11. Faisit (Pty) Ltd 
    12. Footprint Media academy Pty ltd 
    13. Intec College 
    14. Intelligo Solutions Pty (Ltd) 
    15. Invuya Institute of Learning (Pty) Ltd 
    16. Jeppe College of Commerce and Computer Studies 
    17. Masifunde Training Centre (Pty) Ltd 
    18. NEMISA 
    19. Octomate (Pty) Ltd 
    20. Old Mutual Life Assurance Company South Africa 
    21. Outsurance Insurance Company Ltd 
    22. Ray Strodl Consulting (Pty) Ltd 
    23. Ripple Effect 4 (Pty) Ltd 
    24. Sanlam Life Insurance Ltd 
    25. Sanlam Life Insurance Ltd. 
    26. The Institute of Health Risk Managers (Pty) Ltd 
    27. Umfolozi FET College - Central Office 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.