SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Verify, analyse and process workplace information 
SAQA US ID UNIT STANDARD TITLE
114484  Verify, analyse and process workplace information 
ORIGINATOR
SGB Postal Services 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Consumer Services 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 5  Level TBA: Pre-2009 was L5  10 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
Competence in this unit standard will enable the learner to verify, analyse and process workplace information, providing a learner with a generic management competency. It will enable the learner to make decisions, consider options and communicate according to the information Thus the unit standard will contribute to the development of any learner within the postal industry by providing recognition, further mobility and transportability within the field. It contributes to the competence of those learners who want to pursue a career in the postal industry specifically, leading to greater levels of productivity and quality in this sector, as well a generic competency, transferable to other industries. The knowledge, skills and understanding demonstrated in this unit standard is essential for social and economic transformation and upliftment within the postal industry, and society as a whole. 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
The following competencies are assumed for a learner embarking on the unit standard:
  • Communication and Literacy, NQF Level 4
  • Mathematics, NQF Level 4. 

  • UNIT STANDARD RANGE 
  • Methods of verification of processed information may include, but not limited to balance sheets, transaction documents, transaction statements, price lists, stock volumes, financial point of sale system reports, master schedules, activity lists, quality reports, management reports.
  • Face-value documents and items may include, but not limited to vouchers, money orders, postal orders, bank cheques and postal articles.
  • Trends may include but not limited to financial, sales, performance and volume trends.
  • Discrepancies may include but not limited to financial discrepancies, variances and tasks. 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Verify processed information in the workplace. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Particulars and figures on transaction documents are checked to be accurate and verified for correctness. 

    ASSESSMENT CRITERION 2 
    2. Checked and verified particulars and figures are recorded on relevant systems. 

    ASSESSMENT CRITERION 3 
    3. Checked and verified particulars and figures are summarised, where applicable, using appropriate summary methods. 

    ASSESSMENT CRITERION 4 
    4. Transaction documents and statements are disposed of according to organisation`s policies and procedures. 

    SPECIFIC OUTCOME 2 
    Verify face-value documents in the workplace. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Particulars on face-value documents are verified for correctness, and accurate recording. 

    ASSESSMENT CRITERION 2 
    2. Irregularities on workplace documents are identified and recorded on relevant systems. 

    ASSESSMENT CRITERION 3 
    3. Corrective action plans are implemented according to organisation`s policies and procedures. 

    ASSESSMENT CRITERION 4 
    4. Face-value documents as disposed of according to organisation`s policies and procedures. 

    SPECIFIC OUTCOME 3 
    Analyse processed information to show relevance and impact in the industry. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Trends, according to operational needs, are determined, accurately. 

    ASSESSMENT CRITERION 2 
    2. Changes and strategies are implemented according to organisation`s policies and procedures. 

    ASSESSMENT CRITERION 3 
    3. Discrepancies are determined and recorded on relevant systems. 

    ASSESSMENT CRITERION 4 
    4. Remedial actions are implemented according to organisation`s policies and procedures. 

    ASSESSMENT CRITERION 5 
    5. Forecasts are determined and operations planned according to organisation`s policies and procedures. 

    SPECIFIC OUTCOME 4 
    Process information for future reference. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Statistical and historical information is recorded timeously. 

    ASSESSMENT CRITERION 2 
    2. Information is captured accurately. 

    ASSESSMENT CRITERION 3 
    3. Processed information is communicated timeously and accurately. 

    ASSESSMENT CRITERION 4 
    4. Processed information is disposed of according to organisation`s policies and procedures. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • Anyone assessing a learner against this unit standard must be registered as an assessor with a relevant ETQA.
  • Any institution offering learning that will enable achievement of this unit standard must be accredited as a provider with a relevant ETQA.
  • The relevant ETQA according to the moderation guidelines and the agreed ETQA procedures will oversee moderation of assessment and is responsible for moderation of learner achievements of learners who meet the requirements of this unit standard. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    Credited learners understand and can explain:
  • Company systems, procedures and policies
  • Principals of processing workplace information
  • Company vision, mission and operational objectives
  • Legislation with regards to financial systems (ECT Act) 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Solve problems.

    Refer to the following Assessment Criteria:
  • Corrective action plans are implemented according to organisation`s policies and procedures.
  • Remedial actions are implemented according to organisation`s policies and procedures. 

  • UNIT STANDARD CCFO WORKING 
    Work effectively with others.

    Refer to the following Specific Outcome:
  • Process information for future reference.

    Refer to the following Assessment Criteria:
  • Processed information is communicated timeously and accurately. 

  • UNIT STANDARD CCFO ORGANISING 
    Employ self-management.

    Refer to all Outcomes & Assessment Criteria. 

    UNIT STANDARD CCFO COLLECTING 
    Manage information.

    Refer to all Outcomes & Assessment Criteria. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively.

    Refer to the following Specific Outcome:
  • Process information for future reference.

    Refer to the following Assessment Criteria:
  • Processed information is communicated timeously and accurately. 

  • UNIT STANDARD CCFO SCIENCE 
    Demonstrate scientific and technological competence.

    Refer to the following Specific Outcomes:
  • Verify processed information in the workplace.
  • Verify face-value documents in the workplace.
  • Analyse processed information to show relevance and impact in the industry.

    Refer to the following Assessment Criteria:
  • Checked and verified particulars and figures are recorded on relevant systems.
  • Irregularities on workplace documents are identified and recorded on relevant systems.
  • Discrepancies are determined and recorded on relevant systems. 

  • UNIT STANDARD CCFO DEMONSTRATING 
    Understand contextual world systems.

    Refer to all Outcomes & Assessment Criteria. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  48662   National Certificate: Postal Frontline Service Management  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  SERVICES 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.