SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Manage cash in frontline service environment 
SAQA US ID UNIT STANDARD TITLE
114494  Manage cash in frontline service environment 
ORIGINATOR
SGB Postal Services 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Consumer Services 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 5  Level TBA: Pre-2009 was L5  15 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
Competence in this unit standard will enable the learner to manage cash in a frontline service environment, providing a learner with a generic management competency. The unit standard will contribute to the development of any learner within the postal industry by providing recognition, further mobility and transportability within the field. It contributes to the competence of those learners who want to pursue a career in the postal industry specifically, leading to greater levels of productivity and quality in this sector, as well a generic competency, transferable to other industries. The knowledge, skills and understanding demonstrated in this unit standard is essential for social and economic transformation and upliftment within the postal industry, and society as a whole. 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
The following competencies are assumed for a learner embarking on the unit standard:
  • Communication and Literacy, NQF Level 4
  • Mathematics, NQF Level 4 

  • UNIT STANDARD RANGE 
    The range of this unit standard is reflected in the Specific Outcomes, Assessment Criteria and Embedded Knowledge of this unit standard 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Maintain cash floats for a retail period. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Cash floats are determined accurately 

    ASSESSMENT CRITERION 2 
    2. Points of sale have breakdown of cash to facilitate effective operation 

    ASSESSMENT CRITERION 3 
    3. The difference between required cash float and cash on hand is addressed in accordance with organisation`s polices and procedures 

    ASSESSMENT CRITERION 4 
    4. Float discrepancies are identified, accurately 

    ASSESSMENT CRITERION 5 
    5. Float discrepancies are corrected in accordance with organisation`s polices and procedures 

    SPECIFIC OUTCOME 2 
    Receive cash in frontline. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Cash received is counted and verified for accuracy 

    ASSESSMENT CRITERION 2 
    2. Receipt of cash is acknowledged using relevant systems 

    ASSESSMENT CRITERION 3 
    3. Cash is stored and arranged in line with standard operation procedures 

    ASSESSMENT CRITERION 4 
    4. Cash is stored safely 

    SPECIFIC OUTCOME 3 
    Transfer cash to relevant party/ies. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Requisition for cash or cash banked is verified for accuracy and, where applicable, prepared according to standard operation procedures 

    ASSESSMENT CRITERION 2 
    2. Cash is counted and verified against requisition for accuracy 

    ASSESSMENT CRITERION 3 
    3. Cash is prepared and recorded on relevant systems 

    ASSESSMENT CRITERION 4 
    4. Cash is transferred safely, ethically and according to organisation`s policies and procedures 

    ASSESSMENT CRITERION 5 
    5. Acknowledgement of receipt of cash is obtained and recorded on relevant systems 

    SPECIFIC OUTCOME 4 
    Balance cash at end of trading period. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Cash records and documentation are obtained and prepared for balancing. 

    ASSESSMENT CRITERION 2 
    2. Cash on hand is counted and accounted for, accurately 

    ASSESSMENT CRITERION 3 
    3. Transaction documents are accounted for ethically and according to organisation`s policies and procedures 

    ASSESSMENT CRITERION 4 
    4. Cash balance is completed to confirm balancing, fully and accurately 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • Anyone assessing a learner against this unit standard must be registered as an assessor with a relevant ETQA.
  • Any institution offering learning that will enable achievement of this unit standard must be accredited as a provider with a relevant ETQA.
  • The relevant ETQA according to the moderation guidelines and the agreed ETQA procedures will oversee moderation of assessment and is responsible for moderation of learner achievements of learners who meet the requirements of this unit standard. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    Credited learners understand and can explain:
  • Cash management
  • Company specific procedures
  • Banking procedures and rules 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Solve problems

    Outcome:
  • Maintain cash floats for a retail period

    Assessment:
  • Float discrepancies are corrected in accordance with organisation`s polices and procedures 

  • UNIT STANDARD CCFO WORKING 
    Work effectively with others

    Outcome:
  • Transfer cash to relevant party/ies

    Assessment:
  • Acknowledgement of receipt of cash is obtained and recorded on relevant systems 

  • UNIT STANDARD CCFO ORGANISING 
    Employ self management

    Outcomes:
    All

    Assessment:
    All 

    UNIT STANDARD CCFO COLLECTING 
    Manage information

    Outcomes:
    All

    Assessment:
    All 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively

    Outcome:
  • Transfer cash to relevant party/ies

    Assessment:
  • Acknowledgement of receipt of cash is obtained and recorded on relevant systems 

  • UNIT STANDARD CCFO SCIENCE 
    Demonstrate scientific and technological competence

    Outcomes:
  • Receive cash in frontline
  • Transfer cash to relevant party/ies

    Assessment:
  • Receipt of cash is acknowledged using relevant systems
  • Cash is prepared and recorded on relevant systems 

  • UNIT STANDARD CCFO CONTRIBUTING 
    Understand contextual world systems

    Outcomes:
    All

    Assessment:
    All 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  48662   National Certificate: Postal Frontline Service Management  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  SERVICES 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.