SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Demonstrate and apply an understanding of credit and debit card administration, production and distribution 
SAQA US ID UNIT STANDARD TITLE
114777  Demonstrate and apply an understanding of credit and debit card administration, production and distribution 
ORIGINATOR
SGB Banking and Micro Finance 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Finance, Economics and Accounting 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 2  NQF Level 02 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This Unit Standard is intended for people who need a broad overview of the process of credit and debit card administration, production and distribution.
Learners credited with this Unit Standard will be able to:
  • Demonstrate and apply an understanding of the credit and debit card application process
  • Demonstrate and apply an understanding of the security issues surrounding credit and debit card administration, production and distribution
  • Demonstrate and apply an understanding of the production of credit and debit cards
  • Demonstrate and apply an understanding of the process of distributing cards 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that learners are competent in Communication at NQF Level 1. 

    UNIT STANDARD RANGE 
  • Application for debit and credit cards includes, identity documents, bank statements, salary slip and company specific requirements
  • Administration of the collection of cards includes the receipt and safekeeping of the cards 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Demonstrate and apply an understanding of the credit and debit card application process. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Documentation required in a credit or debit card application is described in line with company policies and requirements. 

    ASSESSMENT CRITERION 2 
    The process of screening applications is described and applied in terms of company policies and systems. 

    ASSESSMENT CRITERION 3 
    Criteria and processes for approving or declining credit card applications are described and applied to applications in terms of company policies. 

    ASSESSMENT CRITERION 4 
    Procedures for processing approved and declined applications are described and applied in line with company policies and procedures. 

    SPECIFIC OUTCOME 2 
    Demonstrate and apply an understanding of the security issues surrounding credit and debit card. 
    OUTCOME NOTES 
    Demonstrate and apply an understanding of the security issues surrounding credit and debit card administration, production and distribution. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The security risks and consequences surrounding credit and debit card administration, production and distribution are explained for each step of the process. 

    ASSESSMENT CRITERION 2 
    The organisational mechanisms for the prevention of security breaches concerning credit cards and debit cards are explained and applied for each step of the process. 

    ASSESSMENT CRITERION 3 
    Proposals describing one way to further improve security surrounding debit and credit cards are submitted for one aspect of security risk. 

    SPECIFIC OUTCOME 3 
    Demonstrate and apply an understanding of the production of credit and debit cards. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The process of preparing cards for embossment is described and applied as per company processes. 

    ASSESSMENT CRITERION 2 
    The process of embossing blank cards is described and applied as per company processes. 

    ASSESSMENT CRITERION 3 
    The process of preparing cards for delivery is described and applied as per company processes and procedures. 

    SPECIFIC OUTCOME 4 
    Demonstrate and apply an understanding of the process of distributing cards. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The process of administering the collection of cards by cardholders is explained in line with company policies and procedures. 

    ASSESSMENT CRITERION 2 
    The process for managing undelivered cards is explained and applied in line with company policy. 

    ASSESSMENT CRITERION 3 
    The process for resolving queries regarding uncollected cards is described and applied in line with company policy. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    1. Anyone assessing a learner against this Unit Standard must be registered as an assessor with the relevant ETQA, or with an ETQA that has a Memorandum of Understanding with the relevant ETQA.
    2. Any institution offering learning that will enable achievement of this Unit Standard or assessing this Unit Standard must be accredited as a provider with the relevant ETQA, or with an ETQA that has a Memorandum of Understanding with the relevant ETQA.
    3. Moderation of assessment will be overseen by the relevant ETQA according to the moderation guidelines in the relevant qualification and the agreed ETQA procedures.

    Therefore anyone wishing to be assessed against this Unit Standard may apply to be assessed by any assessment agency, assessor or provider institution, which is accredited by the relevant ETQA. or by an ETQA that has a Memorandum of Understanding with the relevant ETQA. 

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • The overall workings of the bank with regard to the processing of credit and debit cards
  • Visa and Master card regulations
  • Inter-bank local rules 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems when explaining the process for managing undelivered cards. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively using visual, mathematical and language skills in the modes of oral and written presentations when describing the application, production and distribution of credit and debit cards. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    Legal requirements:
  • Inter Bank Local Rules
  • Visa and Master Card Rules and Regulations 

  • QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  20183   National Certificate: Banking  Level 2  NQF Level 02  Passed the End Date -
    Status was "Reregistered" 
    2015-06-30  BANKSETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. Nedbank Ltd 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.