SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Co-ordinate the improvement of productivity within a functional unit 
SAQA US ID UNIT STANDARD TITLE
114884  Co-ordinate the improvement of productivity within a functional unit 
ORIGINATOR
SGB Generic Management 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Generic Management 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 4  NQF Level 04 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This Unit Standard is intended for all persons who are directly involved in the co-ordination of productivity reports and continuous improvement of productivity.

People credited with this standard are able to:
  • Analyse the quantitative and non-quantitative factors influencing productivity to identify the root causes of low productivity in a functional unit.
  • Identify the interventions and develop plans to remove the identified root causes.
  • Co-ordinate the implementation of interventions of various organisational units within the functional unit.
  • Review the implementation of the interventions and set new targets continuously. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that learners are competent in:
  • Communication at NQF level 3
  • Mathematical skills on NQF 2
  • The Unit standard: "Formulate and implement an action plan to improve productivity within an organisational unit" 

  • UNIT STANDARD RANGE 
    N/A 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Analyse the quantitative and non-quantitative factors influencing productivity. 
    OUTCOME NOTES 
    Analyse the quantitative and non-quantitative factors influencing productivity to identify the root causes of low productivity in a functional unit. 
    OUTCOME RANGE 
    Quantitative factors could include but are not limited to wastage, efficiency, utilisation, absenteeism and labour turnover, and qualitative factors can include, but are not limited to: motivation; communication; competencies; grievances; management and leadership; policies and procedures. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Appropriate methods are selected to analyse the relationship between productivity measurements and factors influencing productivity. 
    ASSESSMENT CRITERION RANGE 
    Methods could include but are not limited to trend analysis, value analysis, Pareto analysis, cause and effect analysis.
     

    ASSESSMENT CRITERION 2 
    Selected methods are correctly applied to interpret the relationship between productivity measurements and both quantitative and non-quantitative factors influencing productivity in order to identify the root causes of changes in productivity levels. 

    ASSESSMENT CRITERION 3 
    Root causes are correctly identified and classified as either controllable or not by the unit. 
    ASSESSMENT CRITERION RANGE 
    Root causes could include but are limited to process-related factors, people factors, systems factors, workplace related problems, organisational policy, managerial factors and, external factors. Identify the interventions and develop plans to remove the identified root causes.
     

    SPECIFIC OUTCOME 2 
    Identify the interventions and develop plans to remove the identified root causes. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Root causes outside the control of the unit but within the control of the organisation are referred to the appropriate unit. 

    ASSESSMENT CRITERION 2 
    Appropriate interventions to remove identified controllable root causes are identified and plans are developed to remove the root causes in compliance with organisational policies and strategies. 

    ASSESSMENT CRITERION 3 
    Linkages with plans developed by other organisational units are designed to optimise the impact of actions taken. 

    SPECIFIC OUTCOME 3 
    Co-ordinate the implementation of interventions of various organisational units. 
    OUTCOME NOTES 
    Co-ordinate the implementation of interventions of various organisational units within the functional unit. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Objectives and standards to improve productivity are communicated to supervisors and team leaders within the functional unit in order to gain support. 

    ASSESSMENT CRITERION 2 
    Specific responsibilities, objectives and milestones to improve productivity are allocated according to the plan. 

    ASSESSMENT CRITERION 3 
    Achievement of objectives is monitored according to the planned milestones. 

    ASSESSMENT CRITERION 4 
    Appropriate actions to maintain and motivate improved performance are taken on an on-going basis. 

    SPECIFIC OUTCOME 4 
    Review the implementation of the interventions and set new targets. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Actual performance for each objective is evaluated against the set standards and appropriate changes to interventions are implemented. 

    ASSESSMENT CRITERION 2 
    Achievements by individuals and teams are acknowledged and appropriate incentives are administered. 

    ASSESSMENT CRITERION 3 
    Targets set are achievable and represent improved productivity. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    1. Anyone assessing a learner against this Unit Standard must be registered as an assessor with the relevant ETQA or with an ETQA that has a Memorandum of Understanding with the relevant ETQA.

    2. Any institution offering learning that will enable achievement of this Unit Standard or assessing this Unit Standard must be accredited as a provider with the relevant ETQA or with an ETQA that has a Memorandum of Understanding with the relevant ETQA

    3. Moderation of assessment will be overseen by the relevant ETQA according to the moderation guidelines in the relevant qualification and the agreed ETQA procedures.

    Therefore anyone wishing to be assessed against this unit standard may apply to be assessed by any assessment agency, assessor or provider institution, which is accredited by the relevant ETQA. 

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    This includes:
  • Methods to analyse relationships between productivity measures and the measurement of the factors that influence productivity and their application
  • Methods to determine root causes of productivity changes and their application
  • Design of productivity improvement projects
  • Management of productivity improvement projects, including:
    Setting productivity objectives and milestones
    Productivity communication skills (productivity language)
    Characteristics of a productivity champion
  • Motivational and reinforcement models and their situational application 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems by using critical and creative thinking by:
  • Identifying and planning necessary interventions to remove identified root causes 

  • UNIT STANDARD CCFO WORKING 
    Work effectively with others as a member of a team by:
  • Co-ordinating the activities related to the removal of the identified root causes 

  • UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one's activities responsibly and effectively by:
  • Planning necessary interventions to remove identified root causes. 

  • UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise and critically evaluate information by:
  • Analysing the quantitative factors influencing productivity to identify the root causes of low productivity in an organisational unit. 

  • UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively by:
  • Communicating objectives and standards for the specific activities to improve productivity to members of the unit in order to gain support. 

  • UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  58779   Further Education and Training Certificate: Production Technology  Level 4  NQF Level 04  Reregistered  2023-06-30  MERSETA 
    Core  49793   National Certificate: Productivity  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  SABPP 
    Core  49794   National Diploma: Productivity  Level 5  NQF Level 05  Reregistered  2023-06-30  SABPP 
    Elective  93996   Further Education and Training Certificate: Contact Centre Operations  Level 4  NQF Level 04  Reregistered  2021-06-30  As per Learning Programmes recorded against this Qual 
    Elective  66489   Further Education and Training Certificate: Foundry Operations  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered" 
    2013-11-07  MERSETA 
    Elective  64209   Further Education and Training Certificate: Metals Production  Level 4  NQF Level 04  Reregistered  2021-06-30  As per Learning Programmes recorded against this Qual 
    Elective  49059   National Diploma: Master Craftsmanship (Electrical)  Level 5  NQF Level 05  Reregistered  2023-06-30  EWSETA 
    Elective  50333   National Diploma: Occupationally Directed Education, Training and Development Practices  Level 5  NQF Level 05  Reregistered  2023-06-30  ETDP SETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. A5 Competence Evolution 
    2. Academy for Continuous Professional Development 
    3. Academy Training Group 
    4. Access Employment Skills & Development Agency 
    5. Accreditation & Training Services 
    6. Advantage Training Services cc 
    7. AFRICA COMPETENCY DEVELOPMENT (PTY)LTD 
    8. Aldabri 106 Institute for Quality (Pty) Ltd 
    9. Amaqamu Project Management and Consulting 
    10. Aquila Summa Offensa Responsio Iugales Praestructio (ASORIP) (NPC) 
    11. ArcelorMittal South Africa Ltd (VANDERBIJLPARK) (TP) 
    12. Assessment & RPL College (Pty) Ltd 
    13. ASSESSMENT COLLEGE OF SOUTH AFRICA PTY LTD 
    14. Bohlali Provider Support 
    15. Boikgantsho Consulting & Events cc 
    16. Boston City Campus and Business College (PTY) Ltd 
    17. BPK Trading and Project 
    18. Brain Boosters Business Education (PTY) LTD 
    19. Breakeven 59(PTY) Ltd 
    20. Bull's Business and Skills Training Institute 
    21. Business Intelligence Trading 48 (PTY) LTD 
    22. Business Management Training College (Pty) Ltd 
    23. Career Pathing Solutions (Pty) Ltd (KRUGERSDORP) (TP) 
    24. Chartall Business College 
    25. Colleen Osorio Skills Development Consultancy cc 
    26. College of Production Technology 
    27. Compass Academy of Learning 
    28. Cool Ideas 1 (PTY) LTD. t/a VERYCOOLIDEAS 
    29. CREATIVE FOUNDATION TRAINING 
    30. D and D Lwazi Renaissance Research and Development Institute 
    31. D M Management and Consulting 
    32. Dabulamanzi & Njabulo Ndaba Consulting cc 
    33. Divine Inspiration Trading 704 PTY Ltd 
    34. EDUTEL SKILLS DEVELOPMENT PTY LTD 
    35. Emergence Learning Academy (Pty) Ltd 
    36. Enjo Consultants 
    37. Future Performance Training and Development 
    38. Gotsec Skills Training 
    39. HEART Solutions 
    40. Igugu Training and Investments 
    41. Inkwazi Learning Network 
    42. INKWENKWEZI PRIVATE COLLEGE - SKILLS DEVELOPMENT cc 
    43. Isamon Integrated 
    44. Isamon Vocational College of Excellence Pty Ltd 
    45. Isibani Skills Academy 
    46. IYAM Investments (Pty) Ltd 
    47. JESUA CONSULTANTS (Hartenbos) (WA) 
    48. Jesua Consultants (Pty) Ltd (MOSSEL BAY) (TP) 
    49. Josmap Training Institute 
    50. Kapoko Trading Enterprise 5 
    51. Karabo Info Centre and Trading 
    52. Kgaka Kgolo Institute 
    53. Kgang-Kgolo Consulting 
    54. Khaas Training Academy 
    55. kitso Interventions 
    56. KITSO TRAINING AND DEVELOPMENT 
    57. Learnership Support Systems (Pty) Ltd 
    58. Learning Performance Link 
    59. Life Projects 
    60. Loago Business Consulting 
    61. M3i Skills Development 
    62. Maccauvlei Learning Academy 
    63. MacSteel Services Centres SA (WADEVILLE) (TP) 
    64. Mapheto Business Enterprises t/a MBE 
    65. MENTORNET (PTY) LTD 
    66. MIET 
    67. Mtk Corporation Solutions 
    68. MWG Logistical Services 
    69. Ndzalama Training 
    70. Nero Training Consultants cc 
    71. Netgrow Training Solutions 
    72. Networx for Career Development 
    73. Nkqubela Community Developers 
    74. NTI College 
    75. Ntsangalala Business Enterprise 
    76. OMNI HR CONSULTING PTY LTD 
    77. Opehst Trading 
    78. OPTIMUM LEARNING TECHNOLOGIES PTY LTD 
    79. Organisation Development International (Pty) Ltd (CENTURION) (TP) 
    80. Organisation Test 1 
    81. ORGANISATIONAL DEVELOPMENT INTERNATIONAL (PTY) LTD 
    82. Organisational Development International (TP) 
    83. Pachi Global Foundation 
    84. Paradise Skills Development 
    85. Petra institute of Development (PTY) Ltd 
    86. Phangwana Consulting and Training Services 
    87. Pholo Human Capital 
    88. Pitt Institute T/A Imithombo Institute 
    89. PND Academy of Learning cc 
    90. PRIMESERV CORPORATE SOLUTIONS PTY LTD T/A PRIMESERV HR SOLUTIONS 
    91. PRIOR LEARNING CENTRE 
    92. PRO-ACTIVE PUBLIC SERVICES COLLEGE/PTY/LTD 
    93. Production Management Institute 
    94. Production Management Institute of Southern Africa (PMI) 
    95. Production Management Institute of Southern Africa (PMI) - Johannesburg 
    96. Production Management Institute of Southern Africa - Durban 
    97. PRODUCTION MANAGEMENT INSTITUTE SA PTY LTD (PORT ELIZABETH) 
    98. QTE Training & Consulting cc T/A QTE (GERMISTON) (TP) 
    99. Reflections Development Institute 
    100. Regenesys Management (Pty) Ltd 
    101. Rema Tip Top SA (Pty) Ltd (BENONI) (TP) 
    102. Resonance Institue of Learning 
    103. Retshetse Training Project 
    104. S A Skills Solutions (Pty) Ltd 
    105. Sabela Learning Academy 
    106. Saint Colonel Graduate Institute (PTY) Ltd 
    107. SAKHISISIZWE PROJECTS 
    108. Samancor Chrome Ltd T/A Khuphuka Training & Development (MIDDELBURG) ( 
    109. Sanchaa Connection 
    110. Scan Training Solutions 
    111. Scaw Metals Group (Pty) Ltd T/A Scaw Metals (DINWIDDIE) (TP) 
    112. SEOPOSENGOE TRAINING CONSULTANCY CC 
    113. Southern African Institute of Learning (SAIL) 
    114. Southern African Institute of Productivity & Business Excellence 
    115. SSS Sheet Metal Work cc T/A Sheetech SA (DURBAN) (TP) 
    116. Starplex 489 cc 
    117. The Institute of People Development 
    118. The Iscariota Group (Pty) Ltd 
    119. THE NEW RECLAMATION GROUP (PTY) LTD (Prospecton) (TP) 
    120. THE SKILLS COLLEGE FOR DEVELOPMENT AND TRAINING(PTY) LTD 
    121. Thuto Ya Setshaba Training Services (Pty) Ltd 
    122. TMG Quality Services 
    123. Training Answers 
    124. Training Force (Pty) Ltd 
    125. Training Force (Pty) Ltd (Durban) (TP) 
    126. TSHIRELETSO COMMUNITY CARE CENTRE 
    127. Ulwazi Training & Development 
    128. Wide Horizon Advanced Training (PORT ELIZABETH) (TP) 
    129. Zamsiba Development Consultants 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.