SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Mark merchandise and maintain displays 
SAQA US ID UNIT STANDARD TITLE
114906  Mark merchandise and maintain displays 
ORIGINATOR
SGB Retail and Wholesale 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Wholesale and Retail 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 2  NQF Level 02  10 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2015-07-01  2018-06-30  SAQA 10105/14 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2019-06-30   2022-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This unit standard is intended for entry level occupations within the wholesale and retail sector and those individuals who are responsible for applying a given instruction by marking merchandise and maintaining displays. Persons credited with this standard function under general supervision and carry out established and familiar procedures in familiar environments.

Persons credited with this unit standard can maintain displays by replenshing merchandise, change displays according to display instruction , mark stock and/or merchandise displays whilst maintaing safety and minimising losses. This function also includes basic processing of readily available information. 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
It is assumed that the learner has completed the following areas of learning before attempting this unit standard.
  • Numeracy and Literacy at the equivalent of NQF level 1 

  • UNIT STANDARD RANGE 
    N/A 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Display merchandise given a display instruction. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Display instructions are interpreted as required by the organisation 

    ASSESSMENT CRITERION 2 
    Merchandise is unpacked according to the instruction 

    ASSESSMENT CRITERION 3 
    Merchandise is displayed using the appropriate display fixtures and fittings 

    ASSESSMENT CRITERION 4 
    Merchandise handling techniques are based on stock characteristics and instruction 

    SPECIFIC OUTCOME 2 
    Mark merchandise with labels, tickets and signage. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Price labels and tickets are used as instructed and according to stock characteristics 

    ASSESSMENT CRITERION 2 
    Promotional signage is used according to promotional brief 

    ASSESSMENT CRITERION 3 
    Soiled, damaged, illegible or incorrect labels/tickets are identified and corrective actions are taken 

    ASSESSMENT CRITERION 4 
    Pricing is checked and actioned according to organisational policy 

    ASSESSMENT CRITERION 5 
    Price changes are actioned according to instruction 

    SPECIFIC OUTCOME 3 
    Maintain displays and layouts. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Displays are maintained according to instruction and stock characteristics 

    ASSESSMENT CRITERION 2 
    Merchnadise displays and layout are changed as instructed 

    ASSESSMENT CRITERION 3 
    Incorrect displays and layouts are identified and corrective action taken 

    SPECIFIC OUTCOME 4 
    Maintain safety and housekeeping whilst marking and displaying merchnadise. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Display areas and merchandise are maintained in a clean and tidy manner 

    ASSESSMENT CRITERION 2 
    Display area is kept safe for customers according to organisation's safety requirements 

    ASSESSMENT CRITERION 3 
    Display and marking equipment are handled in a manner that minimises damage and maintains safety of staff and customers when displays are re-arranged 

    SPECIFIC OUTCOME 5 
    Prevent shrinkage and losses whilst marking and displaying merchandise. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The concept of shrinkage and how it impacts on organisation is explained 

    ASSESSMENT CRITERION 2 
    Way in which shrinkage and losses occur is explained in relation to the marking and maintain displays 

    ASSESSMENT CRITERION 3 
    Shrinkage and loss prevention measures are implemented in the stockroom 

    ASSESSMENT CRITERION 4 
    Stock is rotated and unsaleable stock removed from display according to stock requirements and health and safety procedures 

    ASSESSMENT CRITERION 5 
    Stock is handled in such a manner that minimises losses 

    SPECIFIC OUTCOME 6 
    Maintain stock in the stockroom in order to enhance efficiency of the supply chain. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The impact and functioning of the supply chain on the organisation is explained 

    ASSESSMENT CRITERION 2 
    Stock flow through the organisation/business is explained 

    ASSESSMENT CRITERION 3 
    Stock is maintained so as to enhance the supply chain following organisational procedures 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    Programmes leading to the award of credits from this unit standard will be accredited by the relevant SETA in its ETQA role. Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant SETA ETQA.

    Internal Moderations will be performed by the Accredited Providers whilst the relevant ETQA will perform external moderations of assessments across the Accredited Providers according to the moderation guidelines in the relevant qualification and the agreed ETQA procedures. 

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    A demonstrated understanding of the following embedded knowledge as it applies to merchandise marking and display function:
  • Housekeeping standards for maintaining merchandise displays
  • Techniques for handling different categories of stock
  • Legal requirements and manufacturer's specifications relating to the use of equipment handling if applicable to use of equipment within the organisation
  • Verbal instruction or planogram procedures for arranging merchandise on display units in wholesale/retail outlets
  • Techniques for preventing losses whilst price marking and displaying merchandise
  • Techniques for erecting signage for merchandise display
  • Health and Safety regulation applicable to the function of marking and displaying merchandise
  • Principles of merchandising in terms of the stock carried by the particular organisation
  • Interpret display instructions
  • The terms shrinkage and losses
  • The effect of shrinkage and losses on profit and employees
  • Causes and preventative methods for shrinkage and losses whilst marking merchnadise and maintianing displays
  • The supply chain and the roles of the various players
  • Organisations procedures while marking merchandise and maintaining displays for maintaining stock records for the supply chain 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Solving problems
    Evident in specific outcome
  • Mark merchandise with labels, tickets and signage
  • Maintain displays and layouts


    and assessment criteria
  • Soiled, damaged, illegible or incorrect labels/tickets are identified and corrective actions are taken
  • Incorrect dispalys and layouts are identified and corrective action taken 

  • UNIT STANDARD CCFO ORGANISING 
    Organise oneself and ones activities
    Evident in specific outcome
  • Maintain safety and housekeeping whilst marking and displaying merchandise

    and assessment criteria
  • Display areas and merchandise are maintained in a clean and tidy manner
  • Display area is kept safe for customers according to organisation's safety requirements
  • Display and marking equipment are handled in a manner that minimises damage and maintains safety of staff and customers when displays are re-arranged 

  • UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise and critically evaluate information
    Evident in specific outcome
  • Display merchandise given a display instruction
  • Maintain displays and layouts

    and assessment criteria
  • Display instructions are interpreted as required by the organisation
  • Merchandise handling techniques are based on stock characteristics and instruction
  • Merchnadise displays and layout are changed as instructed 

  • UNIT STANDARD CCFO DEMONSTRATING 
    Understand the world as a set of related system
  • Prevent shrinkage and losses whilst marking and displaying metrchandise
  • Maintain stock in the stockroom in order to enhance efficiency of the supply chain

    and assessment criteria
  • The concept of shrinkage and how it impacts on organisation is explained
  • The impact and functioning of the supply chain on the organisation is explained 

  • UNIT STANDARD CCFO CONTRIBUTING 
    Maintain the environment
    Evident in specific outcome
  • Prevent shrinkage and losses whilst marking and displaying metrchandise

    and assessment criteria
  • Stock is rotated and unsaleable stock removed from display according to stock requirements and health and safety procedures 

  • UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  48763   National Certificate: Retail Shop Floor Practices  Level 2  NQF Level 02  Passed the End Date -
    Status was "Registered" 
    2007-05-02  Was W&RSETA until Last Date for Achievement 
    Elective  50307   National Certificate: Bread and Flour Confectionery Baking  Level 2  NQF Level 02  Reregistered  2018-06-30  FOODBEV 
    Elective  62709   National Certificate: Service Station Operations  Level 2  NQF Level 02  Reregistered  2018-06-30  W&RSETA 
    Elective  58206   National Certificate: Wholesale and Retail Operations  Level 2  NQF Level 02  Reregistered  2018-06-30  W&RSETA 
    Elective  50541   National Certificate: Locksmithing  Level 3  NQF Level 03  Reregistered  2018-06-30  SAS SETA 
    Elective  49792   National Certificate: Retail Perishable Food  Level 3  NQF Level 03  Passed the End Date -
    Status was "Registered" 
    2008-10-22  Was W&RSETA until Last Date for Achievement 
    Elective  48764   National Certificate: Wholesale and Retail Sales Practice  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered" 
    2008-10-22  Was W&RSETA until Last Date for Achievement 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. 2013/077851/07 South Africa (Pty) Ltd 
    2. 2Inspire skills Training 
    3. AboutLearning 
    4. Aboutlearning Pty Ltd 
    5. Anchor Yeast Baking School (Pty) Ltd 
    6. Arrow Creek Investments (Pty) Ltd T/A Avisa Academy of Learning (PRETO 
    7. Ave Amagora General Trading 
    8. Avisa Academy of Learning(TP) 
    9. Award Media (Pty) Ltd T/A Award Training (PORT ELIZABETH) (TP) 
    10. BDCE 
    11. Bibi Cash & Carry(Pty)Ltd 
    12. Boland College Head Office 
    13. BPC HR Solutions 
    14. Braune Training (Pty) Ltd 
    15. Bright Training Services Pty Ltd 
    16. BWise Skills Development Consultants 
    17. Centre For Business Education & Training 
    18. Contra-Lit Pty Ltd 
    19. Edcon Ltd 
    20. Edutel Wholesale & Retail Academy 
    21. Esayidi FET College - Central Office 
    22. Freddy Hirsch Butchers Training School 
    23. Golden Ratio TVET College (Pty) Ltd 
    24. GP Retail Operations (Pty) Ltd 
    25. Guest Resource Services (Pty) Ltd 
    26. Hibiscus Skills Training College (HILLCREST) (TP) 
    27. HPS ACADEMY (PTY) LTD 
    28. JESUA CONSULTANTS (Hartenbos) (WA) 
    29. Jesua Consultants (Pty) Ltd (MOSSEL BAY) (TP) 
    30. Khangela Hygiene Services 
    31. Kingston College (PTY) Ltd 
    32. Liza Gresse Consulting 
    33. Lizanne's Training and Development Solutions CC 
    34. LVZ Projects 
    35. Mahlasedi Training Matters 
    36. Marrian Ridge Computer Centre (Pty) Ltd 
    37. Martiq 1223 cc 
    38. Mnambithi FET College - Central Office 
    39. Mthashana FET College - Nongoma Campus 
    40. Mvelaphanda Technologies 
    41. New Clicks South Africa (Pty) Ltd 
    42. Open Learning Group (Pty) Ltd 
    43. Owl Business Training (Pty) Ltd 
    44. Passionate About People 
    45. Planet Waves 237 (Pty) Ltd T/A Occupational Learning Centre (OLC) (PRE 
    46. PRIMESERV CORPORATE SOLUTIONS (PTY) LTD T/A PRIMESERV HR SOLUTIONS 
    47. Protea Tyres (Nelspruit) (TP) 
    48. REATS Training Services 
    49. Sakilo Corporate Strategies (PTY) LTD 
    50. Sesfikile Events Management Cc 
    51. Shonakhona Trading 7 (Pty) Ltd 
    52. Shoprite Checkers (Pty) Ltd 
    53. SIYAYA HYGIENE AND SKILLS INSTITUTE 
    54. Smollan Group (Pty) Ltd 
    55. Southern Ambition 653 CC 
    56. SOUTHPRO SKILLS DEVELOPMENT 
    57. Spilamart cc T/A 1st Safety & Training (SABIE) (TP) 
    58. SSD Consultants 
    59. Sylman Training Consultants 
    60. The Ed Agency 
    61. The Fresh Foods Academy (Pty) Ltd 
    62. THE SCHOOL OF ADVANCED LOCKSMITHING PTY LTD 
    63. THEKWINI FURTHER EDUCATION AND TRAINING INSTITUTION 
    64. Truworths Ltd 
    65. Ubuhle HR & Management Consultants 
    66. Vikirox Pty Ltd 
    67. Vumbhoni Trading (Pty) Ltd 
    68. Woolworths Pty Ltd 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.