SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Caring for the welfare of a service dog 
SAQA US ID UNIT STANDARD TITLE
11494  Caring for the welfare of a service dog 
ORIGINATOR
SGB Security 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 08 - Law, Military Science and Security Safety in Society 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 2  NQF Level 02  19 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2005-11-01  2007-06-14  SAQA 0160/05 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2008-06-14   2011-06-14  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard is replaced by: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
243188  Care for a service dog  Level 3  NQF Level 03  15   

PURPOSE OF THE UNIT STANDARD 
The person credited with this unit standard will be capable of taking proper care of a service dog in order to ensure it's welfare.
This is the entry level unit standard required by all personnel working with service dogs.
Benefit for society of this unit standard is that the person who completes this will contribute to safety in society.

A person accredited with this unit standard will be able to:
  • Ensure that the basic needs of the service dog are catered for.
  • Conduct safety precautions with the service dog in order to prevent accidents.
  • Transport service dogs in a safe and secure manner.
  • Inspect the condition of the service dog. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    The following knowledge, skills, attitude and/or equivalent:
  • A knowledge, comprehension and application of language and mathematical skills at NQF level 01. 
    		•

    UNIT STANDARD RANGE 
    This unit standard is for the induction of persons caring for the welfare of service dogs. 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Ensure that the basic needs of the Service Dog are catered for. 
    OUTCOME RANGE 
    Service Dog must include:
  • Any type of dog tasked to assist a handler or handicapped person in the performance of his or her duties.

    Accommodation must include:
  • Kennel and immediate living environment.

    Environmental Conditions must include:
  • Weather conditions.

    Statutory Provisions must include:
  • Occupational Health and safety Act 85/1993 Section 14, Performing Animals Act 24 of 1935, Health and safety Act 63 of 1977
    Other relevant legislation and regulations specific to site

    Reports must include:
  • Verbal or written.

    According To It's Needs must include:
  • Breed, age of dog, energy levels required, environmental conditions 
    		•

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Accommodation of the service dog is inspected for suitability with regard to the breed of dog and prevailing environmental conditions. 

    ASSESSMENT CRITERION 2 
    2. Kennel and sleeping area are hygienically cleaned according to statutory provisions. 

    ASSESSMENT CRITERION 3 
    3. Abnormalities found in the kennel are reported and where necessary appropriate action is taken. 

    ASSESSMENT CRITERION 4 
    4. A nutritious and balanced diet, as recommended by a dietician, is fed to ensure the dog's mental and physical well-being. 

    ASSESSMENT CRITERION 5 
    5. Clean, fresh water is available for the service dog at all times. 

    ASSESSMENT CRITERION 6 
    6. The dog is regularly exercised to maintain physical condition and well-being. 

    ASSESSMENT CRITERION 7 
    7. Irregularities in the service dogs feeding habits are reported upon detection. 

    ASSESSMENT CRITERION 8 
    8. Equipment for the handling and training of service dogs is identified, examined for flaws, stored and utilized correctly. 

    SPECIFIC OUTCOME 2 
    Conduct safety precautions with regards to the service dog in order to prevent accidents. 
    OUTCOME RANGE 
    Incidents must include:
  • Dog bites, accidents, injuries caused or associated to the presence of the service dog.

    Free Exercise must include:
  • Dog is released from restraints for exercise and to relieve itself. 
    		•

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Kennelling procedures ensure the prevention of accidents. 

    ASSESSMENT CRITERION 2 
    2. Appropriate distances are maintained between other people and dogs. 

    ASSESSMENT CRITERION 3 
    3. Incidents involving service dogs are reported according to procedures. 

    ASSESSMENT CRITERION 4 
    4. Escapes of service dogs are reported immediately to the supervisor. 

    ASSESSMENT CRITERION 5 
    5. Free exercise is given to the dog in a safe and secure area. 

    ASSESSMENT CRITERION 6 
    6. Handling methods are carried out humanely on a continuous basis to maintain and improve the dog's standard. 

    SPECIFIC OUTCOME 3 
    Transport service dogs in a safe and secure manner. 
    OUTCOME RANGE 
    Appropriate vehicle, kennel or dog trailer must include:
  • Roadworthiness, Size - Big enough for the dog to stand, lay down, turn around, insulation against the elements, secure locking mechanisms. 
    		•

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Service dog is transported in an appropriate vehicle, kennel or dog trailer according to statutory provisions. 

    ASSESSMENT CRITERION 2 
    2. Service dog is removed from its vehicle, kennel or dog trailer in a safe and controlled manner. 

    ASSESSMENT CRITERION 3 
    3. Correct procedures are adhered to, when assisting the dog to enter and exit the vehicle, kennel or dog trailer. 

    ASSESSMENT CRITERION 4 
    4. Vehicle is driven in a manner which gives due consideration for the safety and welfare of the service dog whilst being transported. 

    SPECIFIC OUTCOME 4 
    Inspect the condition of the service dog on a continuous basis. 
    OUTCOME RANGE 
    External Parasites must include:
  • Ticks, fleas, etc.

    Signs must include:
  • Deviations from the norm during physical examination of the dog and observation of behavioural pattern.

    Sensory Organs must include:
  • Eyes, ears, mouth, etc.

    Physical Condition must include:
  • Injury, energy level, fitness, etc.

    Reacted Upon must include:
  • First Aid for dogs, reporting procedures. 
    		•

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. External parasites found on the service dog are reported and where necessary, appropriate action is taken. 

    ASSESSMENT CRITERION 2 
    2. Signs of the most common diseases and conditions caused by parasites found on dogs are reported upon identification. 

    ASSESSMENT CRITERION 3 
    3. Signs of the most common infectious diseases in dogs are reported upon identification. 

    ASSESSMENT CRITERION 4 
    4. Grooming of the service dog is done in the proper manner in which any irregularities found on the skin or coat are identified and the appropriate action is taken within reasonable time. 

    ASSESSMENT CRITERION 5 
    5. The sensory organs of the service dog are inspected and deviations from the norm are reported. 

    ASSESSMENT CRITERION 6 
    6. The behaviour, eating habits and overall physical condition of the service dog are inspected and observed for irregularities out of the norm. 

    ASSESSMENT CRITERION 7 
    7. Symptoms of fatigue and overwork are identified and reacted upon according to procedures. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    1. Anyone assessing a learner against this unit standard must be registered as an assessor with the POSLEC SETA ETQA/and any other body with whom a MOU was entered into.
    2. Any institution offering learning that will enable achievement of this unit standard must be accredited as a provider through the POSLEC SETA ETQA/and any other body with whom a MOU was entered into by SAQA.
    3. Moderation of assessment will be overseen by the POSLEC ETQA according to the moderation guidelines in the relevant qualification and the POSLEC SETA ETQA/ and any other body with whom a MOU was entered into. 

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    Refer to all Specific Outcomes and the Assessment Criteria contained in this unit standard and specifically:
  • A comprehensive understanding of symptoms of the most common diseases.
  • An understanding of reporting procedures
  • An understanding of kennel cleaning procedures
  • An understanding of dog safety precautions
  • An understanding of basic needs of a service dog
  • An understanding of procedures for the safe transport of service dogs
  • An understanding of grooming and physical inspection of a service dog.
  • An understanding of identification and eradication and eradication of parasites.
  • An understanding of training methods required to control the dog.
  • An understanding of methods of maintaining equipment.
  • An understanding of use of appropriate equipment.
  • An understanding of dog dietary requirements.
  • An understanding of legislation with regards to the transportation of service dogs.
  • An understanding of normal behavioural patterns of service dogs. 
    		•


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems related to symptoms of fatigue and overwork with regards to service dogs and reacted upon such according to procedures. 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others as a member of a team, group, and organisation. 

    UNIT STANDARD CCFO ORGANISING 
    Organise oneself and one's activities so that all requirements are met in conducting safety precautions with regards to service dogs in order to prevent accidents. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise and critically evaluate information related to the behaviour, eating habits and overall physical condition of service dogs so that irregularities out of the norm can be accurately interpreted. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Understand the world as a set of related systems in that legislative requirements are interrelated with the policies and regulations required for the proper taking care of service dogs in order to ensure it's welfare. 

    UNIT STANDARD NOTES 
    This unit standard has been replaced by unit standard 243188, which is "Care for a service dog", Level 3, 15 credits.

    Supplementary Information

    Specified Requirements:

    Specified requirements include legal and legislative specific requirements and are LEGAL
  • Applicable sections of the Occupational Health and safety Act 85/1993.
  • Performing Animals Protection Act 24 of 1935
  • APA 71 of 1962
  • Health and Safety Act 63 of 1977

    Context Specific
  • Training provider user manuals.
  • Specifications, agreements and policies and procedures.

    Resources required for Assessment:
  • Safety equipment and protective uniform/clothes
  • Communications equipment.
  • Necessary administrative and stationary issue.
  • Dogs and equipment.
  • Kennels.
  • First aid equipment.
  • Vehicle to transport dogs.
  • Criterion referenced assessment instructions/tools.
  • A suitable venue: workplace and classroom. 
    		•

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  22490   National Certificate: General Security Practices  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2007-11-28  Was SAS SETA until Last Date for Achievement 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. ADT SECURITY SERVICES PTY LTD 
    2. Afri Guard(pty)ltd 
    3. AIM TRAINING ACADEMY 
    4. BLACKEN SECURITY SERVICES 
    5. BTC TRAINING AFRICA PTY LTD 
    6. Fidelity Security Services 
    7. Hadassah Security Consultants Cc 
    8. IMVULA SKILLS DEVELOPMENT ACADEMY 
    9. Inkwe Sekuriteit Bk 
    10. INSIMBI SECURITY TRAINING CENTRE 
    11. ITO FOCUS PHOLE 
    12. MEC TRAINING (PTY) LTD 
    13. NORTHERN PROVINCE TRAINING ACADEMY 
    14. NU LAW FIREARMS COMPLIANCE 
    15. RAMAZWI SECURITY SERVICES CC 
    16. SOUTH AFRICAN RESERVE BANK 
    17. Staff Management Services 
    18. TINTSWALO SECURITY SERVICES 
    19. TZANEEN TRAINING CENTRE LIMPOPO 
    20. UBUNTU 
    21. ZEVOLI 9 PTY LTD 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.