SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Gather and manage information for decision-making 
SAQA US ID UNIT STANDARD TITLE
115823  Gather and manage information for decision-making 
ORIGINATOR
SGB Generic Management 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Generic Management 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 5  Level TBA: Pre-2009 was L5 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
People credited with this Unit Standard will be able to gather and report on any information in order to enable decisions to be made on the functioning of a business. They will also be able to develop and maintain effective data, gather, network and give feedback on the data gathering process.

The qualifying learner is capable of:
  • Establishing an information-gathering team
  • Identifying information required
  • Gathering and recording information
  • Reporting on information gathered
  • Developing a feedback system 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that learners are competent in:
  • Computer Literacy at NQF Level 3
  • Mathematical Literacy at NQF Level 4
  • Accountancy and Communications at NQF level 4 or its equivalent

    It is also recommended that the learners demonstrate competence against the following NQF Level 4 Unit Standards:
  • Gather and record business related information
  • Interpret business related information for decision making purposes
  • Inform client of planned process 

  • UNIT STANDARD RANGE 
  • Recording of information will include formal systematic recording and informal recording of incidental information.
  • "Information" refers to raw data as well as processed information. Information includes but is not limited to technical, personal, production, subject matter, competitor, customer, and products and services related issues.
  • Gathering information means that information must be gathered from within and around the SMME environment. 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Establish information-gathering team. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Team members are identified based on needs and expectations of the SMME. 

    ASSESSMENT CRITERION 2 
    Goals and objectives, regarding where and how information is to be gathered, are defined in consultation with team members. 

    ASSESSMENT CRITERION 3 
    Team members are assigned clear and separate roles and responsibilities in writing. 

    ASSESSMENT CRITERION 4 
    Rules and responsibilities of team members are identified and described according to company standards and procedures. 

    SPECIFIC OUTCOME 2 
    Identify information required. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Sources and types of information to be gathered by team are identified in accordance with objectives. 

    ASSESSMENT CRITERION 2 
    Guidelines on additional incidental information that might be useful to the team are described and listed according to historical patterns. 

    ASSESSMENT CRITERION 3 
    The format for reporting the information gathered is determined so that the report suits the client and organizational requirements. 

    ASSESSMENT CRITERION 4 
    The time frame for the information gathering and report writing process is clarified to members in writing. 

    SPECIFIC OUTCOME 3 
    Gather information and record information. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Sources of relevant information are consulted and relevant information collected and recorded in rough draft format. 

    ASSESSMENT CRITERION 2 
    Information is validated according to established criteria. 

    ASSESSMENT CRITERION 3 
    Relevant information is accurately recorded according to set procedures where applicable. 

    SPECIFIC OUTCOME 4 
    Report on information gathered. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Information of high importance is immediately reported according to reporting format to the relevant individual. 

    ASSESSMENT CRITERION 2 
    Regularly required information is reported in accordance with set time frame and format. 

    ASSESSMENT CRITERION 3 
    Information is organised and logically presented in sufficient detail to facilitate decision making by others, according to set format/criteria. 

    ASSESSMENT CRITERION 4 
    Information used in reports is identified by source and date so that it can be validated. 

    SPECIFIC OUTCOME 5 
    Develop a feedback system. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Mechanisms for the exchange of information are developed that suit all parties involved. 

    ASSESSMENT CRITERION 2 
    Urgent information is shared as soon possible according to specified time frames with the relevant team member. 

    ASSESSMENT CRITERION 3 
    Team members are informed of information that has proved useful for the purpose at hand through an oral report back and in writing if necessary. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • An individual wishing to be assessed (including through RPL) against this Unit Standard may apply to an assessment agency, assessor or provider institution accredited by the relevant ETQA.
  • Anyone assessing a learner against this Unit Standard must be registered as an assessor with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this Unit Standard or assessing this Unit Standard must be accredited as a provider with the relevant ETQA.
  • Moderation of assessment will be conducted by the relevant ETQA at its discretion. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Information gathering processes, procedures and principles
  • Methods and techniques for report writing
  • The various levels of confidentiality used in business
  • Principles and practices for communicating confidential information 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems by utilising creative thinking processes to gather and analyse information. 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others by actively participating in the data processing team. 

    UNIT STANDARD CCFO ORGANISING 
    Organise oneself and one's activities in order to carefully record the gathered information to ensure accuracy and detail. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise and critically evaluate information to distinguish between useful, relevant information and useless information. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively with all stakeholders in the data gathering processing team. 

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology to gather, record and analyse information regarding the SMME. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Understand the world as a set of related systems by seeing the relevancy of seemingly unimportant information to the SMME and advice to be provided and its impact on the effectiveness of the business. 

    UNIT STANDARD CCFO CONTRIBUTING 
    Contribute to the full personal development of each learner and the social and economic development of the society at large, by making it the underlying intention of any programme of learning to make an individual aware of the importance of being culturally and aesthetically sensitive across a range of social contexts in a diverse team of people in the data gathering and processing processes. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  48886   National Certificate: Business Advising  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered" 
    2010-11-11  Was SERVICES until Last Date for Achievement 
    Core  58394   National Certificate: Film and Television Production  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  MICTS 
    Core  97228   National Certificate: Paralegal Practice  Level 5  NQF Level 05  Reregistered  2021-06-30  As per Learning Programmes recorded against this Qual 
    Fundamental  58883   National Certificate: Fluid Power  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  MERSETA 
    Fundamental  58395   National Certificate: Project Management  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  SERVICES 
    Fundamental  58977   National Certificate: Publishing  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered" 
    2015-06-30  FPMSETA 
    Fundamental  66189   National Certificate: Quality Management Systems  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  SERVICES 
    Fundamental  60549   National Diploma: Aeronautical Information Management Practice  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered" 
    2016-12-31  TETA 
    Fundamental  59256   National Diploma: Flight Dispatch  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered" 
    2016-12-31  TETA 
    Fundamental  58183   National Diploma: Forensic Pathology Support  Level 5  NQF Level 05  Reregistered  2023-06-30  SAS SETA 
    Elective  50372   Further Education and Training Certificate: Municipal Finance and Administration  Level 4  NQF Level 04  Reregistered  2023-06-30  LG SETA 
    Elective  58337   Further Education and Training Certificate: Trade Union Practice  Level 4  NQF Level 04  Reregistered  2023-06-30  ETDP SETA 
    Elective  49709   National Certificate: Criminology  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  SAS SETA 
    Elective  59325   National Certificate: Environmental Noise Control  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered" 
    2015-06-30  LG SETA 
    Elective  57714   National Certificate: Marine Pilotage  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered" 
    2015-06-30  TETA 
    Elective  50060   National Certificate: Public Administration  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  PSETA 
    Elective  49710   National Diploma: Development Practice  Level 5  NQF Level 05  Reregistered  2023-06-30  ETDP SETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. 2000 SIMUNYE SECURITY TRAINING ACADEMY 
    2. ABA Sebenzi 
    3. ABE CORPORATE TRAINING 
    4. About Survival Consulting Agency 
    5. ADVANCED RISK SOLUTIONS 10000 (PTY) LTD 
    6. AFRIC POLICING INSTITUTE 
    7. Africa Corporate Training Institute and HR Consulting 
    8. Africa Institute For Public Administration 
    9. Afriwealth Consulting 
    10. AfroXpert Performance Developement cc 
    11. Aldabri 106 Institute for Quality (Pty) Ltd 
    12. Amabamba Recruitment 
    13. ARKE LEGAL ADVISORS 
    14. AVAX SA 481 CC. T/A Mandisa Development Services 
    15. AVC Corporate Advisory Services (PTY) LTD. 
    16. Avenida (Pty) Ltd 
    17. Bantubanye Skills 
    18. BATES COLLEGE OF TECHNOLOGY POLOKWANE 
    19. Big Fish School of Digital Filmmaking (Pty) Ltd 
    20. Boikgantsho Consulting & Events 
    21. Boni Africa Events & Development 
    22. BOSTON ADMINISTRATION SERVICES BELLVILLE 
    23. BOSTON ADMINISTRATION SERVICES BENONI 
    24. BOSTON ADMINISTRATION SERVICES BLOEMFONTEIN 
    25. BOSTON ADMINISTRATION SERVICES BRAAMFONTEIN 
    26. BOSTON ADMINISTRATION SERVICES GERMISTON 
    27. BOSTON ADMINISTRATION SERVICES KEMPTON PARK 
    28. BOSTON ADMINISTRATION SERVICES KIMBERLEY 
    29. BOSTON ADMINISTRATION SERVICES KRUGERSDORP 
    30. BOSTON ADMINISTRATION SERVICES ORANGE GROVE 
    31. BOSTON ADMINISTRATION SERVICES POLOKWANE 
    32. BOSTON ADMINISTRATION SERVICES PRETORIA 
    33. BOSTON ADMINISTRATION SERVICES RICHARDS BAY 
    34. BOSTON ADMINISTRATION SERVICES ROODEPOORT 
    35. BOSTON ADMINISTRATION SERVICES SOMERSET WEST 
    36. BOSTON ADMINISTRATION SERVICES STANGER 
    37. BOSTON ADMINISTRATION SERVICES WELKOM 
    38. BOSTON ADMINISTRATION SERVICES WITBANK 
    39. Boston City Campus and Business College (PTY) Ltd 
    40. Break The Chains Development Services 
    41. Breakeven 59(PTY) Ltd 
    42. Buena Vista Learning Academy 
    43. CAPRICON TVET COLLEGE 
    44. CENTRE FOR COMMUNITY JUSTICE AND DEVELOPMENT 
    45. Colgene Group 
    46. COMMUNIYY LAW AND RURAL DEVELOPMENT CENTRE 
    47. CRANE INTERNATIONAL ACADEMY DURBAN 
    48. CRANE INTERNATIONAL ACADEMY MIDDLEBURG 
    49. CRANE INTERNATIONAL BURGERSFORT 
    50. Cre8ive Organisational Development 
    51. CTAM Training and Consulting 
    52. CTC College(PTY) LTD. 
    53. D AND D LWAZI RENAISSANCE RESEARCH DEVELOPMENT INSTITUTE 
    54. Development Bank of Southern Africa (DBSA) 
    55. DialNx Consultants 
    56. Ditirelo Skills Development Services 
    57. DITSELA LABOUR INSTITUTION 
    58. DOBSONVILLE HUMAN RIGHTS CENTRE 
    59. E E L PROTECTION SERVICES 
    60. ELASON PRO-ACTIVE SECURITY (PTY) LTD 
    61. Elective Training Institute Enterprise CC 
    62. ELIJAH BARAYI MEMORIAL TRAINING CENTRE 
    63. eMedia Investment 
    64. Eskilz College (Pty) Ltd 
    65. Ethembeni Multi Service Enterprise (Pty) Ltd 
    66. Execuprime Business College (Pty) Ltd 
    67. Express Model 405 
    68. FILM Mentorship & Training 
    69. Footprint Media academy Pty ltd 
    70. Furniture World Training Centre 
    71. Glere Skills and Consultants 
    72. GOBELA CONSULTING 
    73. Growth Management Consulting 
    74. Gudlhuza Development Solutions cc 
    75. Hamonate Consulting 
    76. HDPSA 
    77. HDPSA GROUP (PTY) LTD 
    78. Hercuscope 
    79. HILLCROSS BUSINESS COLLEGEPTY LTD 
    80. HJN TRAINING CC Pretoria 
    81. Hlaniki Investment Holdings 
    82. Hlombe and Associates 
    83. IN TOTO LEGAL AND CORPORATE SERVICES 
    84. Institute of Health and Social Care Studies 
    85. IQ Skills Academy (PTY) LTD. 
    86. Jobafrik Consulting 
    87. Josmap Training Institute 
    88. JUSTICE COLLEGE 
    89. Kalideen Management 
    90. KALIDEEN MANAGEMENT SERVICES 
    91. Kamanga Skills Projects 
    92. Karabo Ya Karabo 
    93. Kernel Management and Consulting (PTY) LTD. 
    94. Kgolo Institute 
    95. Kgotla Trading Enterprise 
    96. Khosithi Training 
    97. Kia Chuma 
    98. Kodi Traiding Enterprise 
    99. KOKANO PROJECTS PTY LTD 
    100. LEGAL EAGLES ACADEMY 
    101. Legal Expenses Insurance SA 
    102. Letlhokoa Management Services CC 
    103. Lewerb Holdings (PTY) Ltd 
    104. Lorpen Investments 
    105. M.I.C. Training and Development 
    106. Makavila Suppliers CC. 
    107. MAKUYA AFGUARD PTY LTD 
    108. MALUTI TVET COLLEGE KWETUSONG CAMPUS 
    109. Mamuhle Academy 
    110. Management College of Southern Africa (MANCOSA) 
    111. Mangalani Business Enterprises 
    112. MAS SAFE SECURITY CC 
    113. Masemase Consultancy CC. 
    114. MashMP Holdings 
    115. Mass Computer Training And Printers 
    116. Matsila Holdings 
    117. Media Village Communication 
    118. Mgwezane Training and Events Management CC. 
    119. Miczo's Enterprise 
    120. MINKYS COACHING CC 
    121. Misol Projects cc 
    122. MJ Mafunisa Consulting (PTY) LTD 
    123. Mmanape Management Solutions 
    124. Mod-Mosh Projects and Consulting (PTY) LTD 
    125. Mohlaje Solutions (Pty) Ltd 
    126. Mosako Wa Kitso 
    127. MTK Corporate Solutions 
    128. MUHANGWENE DEVELOPMENT ENTERPRISE 
    129. Nemalale Eagles Consultancy CC 
    130. NETWORK FOR CAREER DEVELOPMENT 
    131. NEW HORIZON SCHOOL OF EXCELLENCE 
    132. NJ & L Trading Enterprise CC. 
    133. NKANGALA TRAINING CENTRE 
    134. NKANGALA TVET COLLEGE 
    135. Nkqubela Community Developers 
    136. NOMAKU TRADERS CC 
    137. NS Global Academy 
    138. Ntsangalala Business Enterprise 
    139. Nyankwavi Investment CC. 
    140. Omithombo Management Academy 
    141. Outeniqua Leadership Institute 
    142. OXY TRADING 735 CC 
    143. PanAfrican Supply Chain Academy 
    144. Paseka Business Enterprise 
    145. PHALAPHALA MANAGEMENT CONSULTING CC 
    146. Power Rush Trading 170 CC. 
    147. Princetop Corporative Training (Pty) Ltd 
    148. Pulakgadi Training Consulting CC 
    149. RAMAZWI SECURITY SERVICES CC 
    150. Reflections Development Institute 
    151. Regent Business School (Pty) Ltd t/a Regent Business School 
    152. Sasalethu Consulting and Associates 
    153. SEVEN ARROWS PROTECTION ALLIANCE CC 
    154. SHEMULA TRADING ENTERPRISE 
    155. SIYANQOBA SEMINARS PTY LTD 
    156. SNAP SOLUTIONS NETWX PTY LTD 
    157. South African Film Institute 
    158. SOUTH AFRICAN LAW SCHOOL 
    159. Summat Training Institute 
    160. SWARANANG MANAGEMENT CONSULTING CC 
    161. T Mabuya & Associates (Pty) Ltd 
    162. Tachfin Holdings 
    163. Tadi Training & Development Institute 
    164. Talent Sculpture 
    165. TCEP (Pty) Ltd 
    166. THATHA ARTS 
    167. The Media Workshop cc 
    168. Thuto Lere Community Empowerment Programme 
    169. Thuto-Boswa Education and Training Solution 
    170. Tlaletso Consultants 
    171. Township Fire and Rescure (Pty) Ltd 
    172. Tsebong Training Centre 
    173. Tshisimani Holdings (PTY) Ltd. 
    174. Ukhamba Quality Skills 
    175. Umfolozi FET College 
    176. UMGUNGUNDLOVU TVET COLLEGE 
    177. Umqondo Consultancy 
    178. Umsenge SDCS 
    179. UNIVERSITY OF BUSINESS EXCELLENCE(PTY)LTD 
    180. University of Venda 
    181. Vicmat Consultants 
    182. VISHAL JUNKEEPARSAD AND COMPANY INC 
    183. Visionary Academy 
    184. Vuselela FET College - Central Office 
    185. Vuselela FET College - Klerksdorp Campus 
    186. W Z EVENTS AND PROJECTS MANAGEMENT 
    187. Work Skills Resources 
    188. Ya Hina Management Consulting and projects 
    189. ZMG CONSULTING 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.