SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Supervise social security administration 
SAQA US ID UNIT STANDARD TITLE
116249  Supervise social security administration 
ORIGINATOR
SGB Administration 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Public Administration 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 4  NQF Level 04 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This Unit Standard provides an overview of Social Security Administration.

The qualifying learner is capable of:
  • Monitoring and report on performance related matters
  • Compiling monthly statistics
  • Requesting extra funding
  • Making recommendations for streamlining administrative processes 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that learners accessing this Unit Standard are competent in:
  • Mathematical Literacy at NQF Level 3
  • Communication at NQF Level 3 

  • UNIT STANDARD RANGE 
    N/A 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Monitoring and report on performance related matters. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Monitor operational and individual performance within Social Security Administration on an on-going basis. 

    ASSESSMENT CRITERION 2 
    Communicate norms and standards for Social Security at regular intervals to Social Security Administrators. 

    ASSESSMENT CRITERION 3 
    Performance of staff is measured against prescribed norms and standards. 

    ASSESSMENT CRITERION 4 
    Problems are identified and corrective measures are recommended and reported to senior management. 

    ASSESSMENT CRITERION 5 
    Training needs are identified according to skills gaps observed and recommendations made to senior management. 

    ASSESSMENT CRITERION 6 
    Corrective measures, that have been approved, are implemented according to organisational policy procedures. 

    SPECIFIC OUTCOME 2 
    Compile monthly statistics. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Information is obtained from different sub-sections. 

    ASSESSMENT CRITERION 2 
    Information is analysed and captured on prescribed form. 

    ASSESSMENT CRITERION 3 
    Shortcomings are referred to Divisional Head of Social Security in the prescribed format. 

    ASSESSMENT CRITERION 4 
    Measures/Steps are taken to ensure that statistics are signed by Supervisory Assessment and Divisional Head of Social Security. 

    ASSESSMENT CRITERION 5 
    Statistics are referred to Social Security Head Office before the 7th of each month. 

    SPECIFIC OUTCOME 3 
    Apply for extra funding. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Cases and circumstances that justify extra funding are evaluated according to Social Security Policies and Procedures. 

    ASSESSMENT CRITERION 2 
    A funding proposal is compiled according to Social Security funding criteria. 

    ASSESSMENT CRITERION 3 
    Support documentation is attached to funding proposal. 

    ASSESSMENT CRITERION 4 
    Relevant authority/department is consulted and proposal submitted accordingly. 

    SPECIFIC OUTCOME 4 
    Make recommendations for streamlining administrative processes. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Administrative processes are monitored and related problems and opportunities are identified and recommendation made to senior management on how to eliminate problems and take advantage of opportunities. 

    ASSESSMENT CRITERION 2 
    Non-compliance matters are reported to relevant role-players. 

    ASSESSMENT CRITERION 3 
    Training needs are identified where relevant. 

    ASSESSMENT CRITERION 4 
    Beneficiary feedback and reports are consolidated and reports compiled accordingly. 

    ASSESSMENT CRITERION 5 
    Recommendations of improvements are made to ensure payments are made on time. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • Accreditation for this Unit Standard shall be obtained from the relevant Education and Training Quality Assurance Body, through summative and formative assessment by a registered assessor.
  • Assessors must be registered as an Assessor with the relevant ETQA, or with an ETQA that has a Memorandum of Agreement with the relevant ETQA.
  • Moderators must be registered as assessors with the relevant ETQA, or with an ETQA that has a Memorandum of Agreement with the relevant ETQA.
  • Training providers must be accredited by the relevant ETQA or with an ETQA that has a Memorandum of Agreement with the relevant ETQA.

    Moderation should include both internal and external moderation where applicable. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Basic supervisory skills
  • SOCPEN System
  • Report writing
  • Analysing statistics
  • Social Assistance Act and Regulations
  • Policies for handling fraud
  • Lobbying procedures
  • Procedures and criteria for compiling funding proposals
  • Social Security administrative systems and procedures 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    The learner is able to identify and solve operational and performance problems using critical and creative thinking processes. 

    UNIT STANDARD CCFO WORKING 
    The learner is able to work effectively with others as a member of a team, group, organisation or community in order to ensure that the administrative process is effectively streamlined and managed. 

    UNIT STANDARD CCFO ORGANISING 
    The learner is able to organize and manage oneself and one's activities responsibly and effectively in order to ensure that monitoring of administrative processes is completed on an ongoing basis in a proactive manner. 

    UNIT STANDARD CCFO COLLECTING 
    The learner is able to collect, analyse, organise and critically evaluate technological information relating to the statistics gathered. 

    UNIT STANDARD CCFO COMMUNICATING 
    The learner is able to communicate effectively using visual, mathematical and / or language skills in the modes of oral and / or written persuasion in order to effectively supervise the administrative process and report on any discrepancies related thereto. 

    UNIT STANDARD CCFO SCIENCE 
    The learner is able to use science and technology effectively and critically to gather and monitor information, showing responsibility towards the environment and health of others. 

    UNIT STANDARD CCFO DEMONSTRATING 
    The learner is able to demonstrate an understanding of the world as a set of interrelated systems by recognizing that operational and performance problem-solving contexts relating to Social Security Administration do not exist in isolation and that the department needs to be congruent with all other related departments and roleplayers. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  48960   Further Education and Training Certificate: Social Security Administration  Level 4  NQF Level 04  Reregistered  2023-06-30  HW SETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.