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SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Demonstrate understanding of tolerance in human relations 
SAQA US ID UNIT STANDARD TITLE
116493  Demonstrate understanding of tolerance in human relations 
ORIGINATOR
SGB Ethical Foundations of Society World of Ideas 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 07 - Human and Social Studies Religious and Ethical Foundations of Society 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 4  NQF Level 04 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This Unit Standard is designed to assist learners in understanding and facilitating ethical behaviour according to the principles of the tolerance in human relations. It is aimed at assisting learners to regulate their own moral conduct based on the principles of tolerance. It will also guide learners to determine for themselves which actions or forms of behaviour are within the limits of their authority, confidence and trust.

People credited with this unit standard are able to:
  • Describe and explain key ideas that support tolerance and intolerance in society
  • Describe and explain the virtue ethics approach to tolerance
  • Identify and describe the ethical implications of tolerance and intolerance for human relations in the society/workplace/sector/institution
  • Identify and explain the cause and consequences of intolerance in human relations 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    The credit calculation is based on the assumption that learners are already competent in terms of the following outcomes or areas of learning when starting to learn towards this unit standard:
  • Communications at NQF level 2 or equivalent competence 

  • UNIT STANDARD RANGE 
    Specific range statements are provided in the body of the unit standard where they apply to particular specific outcomes or assessment criteria. More specifically:
  • Learners are required to demonstrate the competence described in this unit standard in the context of the ethical framework provided by their workplace/sector.
  • Tolerance includes: racial tolerance; religious tolerance; ability tolerance; status tolerance; gender tolerance; cultural tolerance; xenophobia.
  • Examples of unethical instances of tolerance: tolerance of dishonesty, tolerance of corruption, tolerance of forms of oppression, tolerance of injustice, tolerance of discrimination and tolerance of crime. 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Explain key ideas that support tolerance and intolerance in society. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The need for tolerance is explained by referring to a person's need for interaction and interdependence with others. 

    ASSESSMENT CRITERION 2 
    Tolerance and intolerance are defined by referring to key ethical ideas and frameworks that are acceptable for conducting human relationships. 
    ASSESSMENT CRITERION RANGE 
  • Definition includes: explanation of ethical and unethical tolerance and intolerance.
  • Key concepts include: universalisability and cosmopolitanism, ideas of common humanity and the general acceptability of laws under which we live.
     

  • ASSESSMENT CRITERION 3 
    The explanation of tolerance and intolerance shows the difference between a practical and ethical foundation for tolerance by identifying the motivating force behind each. 
    ASSESSMENT CRITERION RANGE 
  • Practical basis includes: fear of discrimination, fear of abuse
  • Ethical basis includes: respect for persons, human dignity, the common good.
     

  • ASSESSMENT CRITERION 4 
    Various approaches to the idea of tolerance are identified. The approaches are explained by referring to their key ideas, internal logic and the strengths and weaknesses of each approach. 
    ASSESSMENT CRITERION RANGE 
    Approaches include: virtue ethics (it is good to be tolerant), respect for person ethics, the idea of the common good, self-examination, consequentialist ethics (the practical consequences of not being tolerant).
     

    ASSESSMENT CRITERION 5 
    Examples of intolerance are identified and explained using the key ideas of a selected approach to show why the behaviour is seen as intolerant. 

    SPECIFIC OUTCOME 2 
    Describe and explain the virtue ethics approach to tolerance. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Virtue ethics is defined by using examples that show how behaviour is motivated by what is seen to be good in a particular context. 

    ASSESSMENT CRITERION 2 
    The reasoning behind a virtue ethics approach is explained by referring to its underlying world view and idea of what makes up a good life. 

    ASSESSMENT CRITERION 3 
    The approach taken in virtue ethics is explained by referring to the key characteristics required for tolerance to be acted out. 
    ASSESSMENT CRITERION RANGE 
    Characteristics include: tolerance, understanding, civility, sense of duty, benevolence, compassion, diligence, honesty, judgement without condemnation, respect for differences.
     

    ASSESSMENT CRITERION 4 
    Key assumptions behind the virtue ethics approach are identified and explained with references to specific behaviours which aim to promote tolerance. 
    ASSESSMENT CRITERION RANGE 
    Assumptions include: virtues can be stimulated and improved or neglected; praise or admonition has an impact on virtues and behaviour.
     

    SPECIFIC OUTCOME 3 
    Identify and describe the ethical implications of tolerance and intolerance for human relations. 
    OUTCOME RANGE 
    In the society and/or workplace and/or sector and/or institution. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Forms of tolerance and intolerance are identified and explained by referring to the impact on humans and their relationships in a particular context. 

    ASSESSMENT CRITERION 2 
    The description shows the differences between acceptable and unacceptable examples of tolerance in human relations. 

    ASSESSMENT CRITERION 3 
    Examples given of when it is unethical to be tolerant are explained by referring to the impact of this on human relations and society in general. 

    SPECIFIC OUTCOME 4 
    Identify and explain the causes and consequences of intolerance in human relations. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The causes of intolerance within a particular society are identified by referring to a particular approach to tolerance. 

    ASSESSMENT CRITERION 2 
    The consequences of intolerance are explained by referring to their effect on self-esteem and human relationship in a particular social or work context. 

    ASSESSMENT CRITERION 3 
    Factors and/or mechanisms which promote intolerance in society are identified and explained by referring to their key features and the influence of these factors or mechanisms. 
    ASSESSMENT CRITERION RANGE 
    Factors and Mechanisms include: ignorance, value attached to certain things (like status), selfish ambition, upbringing, culture, history, stereo-types, prejudices, religion, ideologies, class, hidden agendas (hegemony), power.
     

    ASSESSMENT CRITERION 4 
    Suggestions made to overcome intolerance are realistic. The suggestions are appropriate responses to the particular factor or mechanism, and in line with a selected approach to tolerance. 

    ASSESSMENT CRITERION 5 
    Suggested tolerant approaches offer a realistic alternative to the extreme positions without unrealistic compromise for either party. 

    ASSESSMENT CRITERION 6 
    The importance of wisdom and a tactful and sensitive manner in applying tolerance, is explained with reference to the dangers of being indiscrete or condescending. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    Assessment of this Unit Standard should be contextual, practical and be conducted in the workplace as far as possible.
  • Assessors must be registered as assessors with the appropriate ETQA.
  • Moderators must be registered as assessors with the appropriate ETQA, or with an ETQA that has a Memorandum of Understanding with the appropriate ETQA.
  • The mechanisms and requirements for moderation should be applied as per the SAQA criteria.
  • Assessment should include both formative and summative assessment.
  • Training providers must be accredited by the appropriate ETQA or with an ETQA that has a Memorandum of Understanding with the appropriate ETQA. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    N/A 

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Solve problems by identifying instances when it is ethical or unethical to be tolerant of human behaviour. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, organise and evaluate information in instances of tolerance and the impact on society or community. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively explaining the ethical and unethical implications of various forms of tolerance in society. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Understand the world as a set of related systems by showing how tolerance is critical human interaction and interrelatedness. 

    UNIT STANDARD CCFO CONTRIBUTING 
    Show awareness of the importance of responsible citizenship by pointing to the part played by tolerance within communities at micro and macro level. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    The title of this unit standard has been changed from 'Explain the quality of tolerance in human relations' to 'Demonstrate understanding of tolerance in human relations'. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  49257   National Certificate: Conflict Management and Transformation  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  PSETA 
    Elective  71709   National Certificate: Auxiliary Nursing  Level 3  NQF Level 03  Reregistered  2021-06-30  As per Learning Programmes recorded against this Qual 
    Elective  49256   Further Education and Training Certificate: Counselling  Level 4  NQF Level 04  Reregistered  2023-06-30  HW SETA 
    Elective  67373   National Diploma: Orientation and Mobility Practice  Level 5  NQF Level 05  Reregistered  2023-06-30  ETDP SETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. South African Guide-Dogs Association for the Blind 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.