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SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Apply knowledge of self and own situation to manage risks resulting from change in the workplace 
SAQA US ID UNIT STANDARD TITLE
116966  Apply knowledge of self and own situation to manage risks resulting from change in the workplace 
ORIGINATOR
SGB Life Skills 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 07 - Human and Social Studies People/Human-Centred Development 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 3  NQF Level 03 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This Unit Standard is intended for people who are affected by change in a work environment. It would be useful for line managers and persons responsible for implementing policies determined by senior management. It will lead learners to acquire knowledge and skill to effectively manage change in the workplace.

A manager in the context of this Unit Standard is the manager of a small business and first line managers of business units, team leaders and supervisors in medium and large organisations. The term business unit implies a small business, cost centre, section or department.

The Unit Standard was developed as a means of contributing to change in leadership focus and empowering managers to look at people issues.

The qualifying learner is capable of:
  • Investigating different types of change that can occur in an organisation and the implications of each for the employee.
  • Researching employment trends in a specific sector or industry.
  • Identifying potential risks to the individual as a result of changes in the workplace.
  • Investigating techniques for dealing with change in the workplace. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that learners are competent in Communication at NQF Level 1. 

    UNIT STANDARD RANGE 
    The typical scope of this Unit Standard is change relating to the individual in the workplace including both upside and downside risk. 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Investigate types of change that can occur in an organisation and the implications of each for the employee. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Change that can occur in a workplace as a result of Employment Equity (EE) issues is identified and an indication is given of the resultant pressures on both employers and employees. 

    ASSESSMENT CRITERION 2 
    Change that can occur in a workplace as a result of issues associated with globalisation is identified and an indication is given of the resultant pressures on both employers and employees. 

    ASSESSMENT CRITERION 3 
    Changes that can occur in a workplace as a result of natural attrition are identified in terms of both opportunities and threats to individual employees. 

    ASSESSMENT CRITERION 4 
    Changes that can occur in a workplace as a result of downsizing, retrenchment and redeployment are identified in terms of both opportunities and threats to individual employees. 

    ASSESSMENT CRITERION 5 
    Changes that can occur as a result of innovations in technology are identified for a specific industry or workplace. 

    ASSESSMENT CRITERION 6 
    Changes resulting from the relocation of a business are discussed with reference to opportunities and threats to individual employees. 

    SPECIFIC OUTCOME 2 
    Research employment trends in a specific sector or industry. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Current employment trends in a specific sector or industry are identified from the media. 

    ASSESSMENT CRITERION 2 
    Possibilities for employment in the sector in a selected area are identified from the media. 

    ASSESSMENT CRITERION 3 
    Skills required in a specific sector or industry are identified from the media and an indication is given of skills that could be required due to changes in technology. 

    ASSESSMENT CRITERION 4 
    The importance of multiskilling in the 21st Century is explained with reference to an individual's attitudes and values in the workplace. 

    SPECIFIC OUTCOME 3 
    Identify potential risks to the individual as a result of change in the workplace. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Emotional reactions to change are identified and an indication is given of how typical reactions to change can be managed proactively. 

    ASSESSMENT CRITERION 2 
    Opportunities and threats in situations of change in the workplace are examined for individual employees in three different situations. 

    ASSESSMENT CRITERION 3 
    Personal issues arising from retrenchment, redeployment, retirement and accepting a voluntary package are discussed from the point of view of employees who leave and those who remain behind. 
    ASSESSMENT CRITERION RANGE 
    Emotional, financial and behavioural issues.
     

    SPECIFIC OUTCOME 4 
    Investigate techniques for dealing with change in the workplace. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Resources and services that are available to assist individuals to cope with change are identified in the workplace and community. 

    ASSESSMENT CRITERION 2 
    The power of knowing oneself in coping with change is explained and an indication is given of how self knowledge affects personal decisions. 

    ASSESSMENT CRITERION 3 
    Attitudes and values that assist in dealing with change are identified and an indication is given of how an individual can facilitate own responses to change in the workplace. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    This Unit Standard will be internally assessed by the provider and moderated by a moderator registered by a relevant accredited ETQA or an ETQA that has a Memorandum of Understanding with the relevant accredited ETQA. 

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    N/A 

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO COLLECTING 
    The learner is able to collect, organise and evaluate information in researching information about employment trends in a sector and in investigating techniques for dealing with change. 

    UNIT STANDARD CCFO COMMUNICATING 
    The learner is able to communicate effectively in engaging in discussions about change and the effect on the individual and the workplace. 

    UNIT STANDARD CCFO DEMONSTRATING 
    The learner is able to demonstrate cultural sensitivity identifying changes resulting from EE issues. 

    UNIT STANDARD CCFO CONTRIBUTING 
    The learner is able to see the world as a set of related systems by recognising the relationship between change in the workplace and globalisation. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  48783   National Certificate: Financial Services  Level 2  NQF Level 02  Reregistered  2023-06-30  INSETA 
    Elective  66749   National Certificate: Community Development  Level 3  NQF Level 03  Reregistered  2023-06-30  ETDP SETA 
    Elective  72049   National Certificate: Pharmacist Assistance  Level 3  NQF Level 03  Reregistered  2021-06-30  As per Learning Programmes recorded against this Qual 
    Elective  49256   Further Education and Training Certificate: Counselling  Level 4  NQF Level 04  Reregistered  2023-06-30  HW SETA 
    Elective  49649   Further Education and Training Certificate: Long-term Insurance  Level 4  NQF Level 04  Reregistered  2023-06-30  INSETA 
    Elective  49529   Further Education and Training Certificate: Long-Term Risk Assessment  Level 4  NQF Level 04  Reregistered  2023-06-30  INSETA 
    Elective  49356   Further Education and Training Certificate: Medical Claims Assessing  Level 4  NQF Level 04  Reregistered  2023-06-30  INSETA 
    Elective  66609   Further Education and Training Certificate: Retail Insurance  Level 4  NQF Level 04  Reregistered  2021-06-30  As per Learning Programmes recorded against this Qual 
    Elective  66610   Further Education and Training Certificate: Short Term Insurance  Level 4  NQF Level 04  Reregistered  2021-06-30  As per Learning Programmes recorded against this Qual 
    Elective  57613   Further Education and Training Certificate: Short-Term Risk Management  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered" 
    2012-06-30  INSETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. Alcari Learning Centre (Pty) Ltd 
    2. BRC Solutions (Pty) Ltd 
    3. CKP Development Agency (Pty) Ltd. 
    4. De Vries Management & Training Services cc 
    5. EJW Financial Services (Pty) Ltd 
    6. Executive People Development Solutions (Pty) Ltd 
    7. Faisit (Pty) Ltd 
    8. Intec College 
    9. Intelligo Solutions Pty (Ltd) 
    10. Invuya Institute of Learning (Pty) Ltd 
    11. Masifunde Training Centre (Pty) Ltd 
    12. Octomate (Pty) Ltd 
    13. Outsurance Insurance Company Ltd 
    14. Ripple Effect 4 (Pty) Ltd 
    15. The Institute of Health Risk Managers (Pty) Ltd 
    16. Umfolozi FET College - Central Office 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.