SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Assist and support learners to manage their learning experiences 
SAQA US ID UNIT STANDARD TITLE
117865  Assist and support learners to manage their learning experiences 
ORIGINATOR
SGB Occupationally-directed ETD Practitioners 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 05 - Education, Training and Development Adult Learning 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 4  NQF Level 04 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 
2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard replaces: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
9931  Advise and refer learners  Level 4  NQF Level 04   

PURPOSE OF THE UNIT STANDARD 
This Unit Standard will be useful to those who provide a basic level of support and assistance to learners about their learning and assessment needs.

People credited with this Unit Standard are able to:
  • Source and maintain information to assist and support learners;
  • Provide assistance and support to learners;
  • Maintain records of assistance and support provided; and
  • Review support services. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    Exposure to education, training and development environments and practices. 

    UNIT STANDARD RANGE 
    This Unit Standard is limited to providing basic support and assistance to learners in terms of issues such as:
  • Learning programme content, structure, admission requirements, exit level outcomes, learning contracts, approaches to learning and assessment;
  • Career progression options within the occupation; and
  • Typical learning or personal difficulties experienced by learners.

    This Unit Standard excludes complex situations involving diagnosis of needs, career counselling, personal counselling or psychological services. 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Source and maintain information to assist and support learners. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    A review of learner needs identifies the kinds of assistance or support that learners may need. 
    ASSESSMENT CRITERION RANGE 
  • Learning programme content, structure, admission requirements, exit level outcomes, learning contracts, approaches to learning and assessment;
  • Career progression options within the occupation; and
  • Typical learning or personal difficulties experienced by learners.
     

  • ASSESSMENT CRITERION 2 
    Information sourced is relevant to identified needs and is sufficiently comprehensive and diverse to meet a variety of needs and different learners. 

    ASSESSMENT CRITERION 3 
    Information and support resources are maintained and updated to ensure relevance and currency of information. This includes regular improvement of available resources based on ongoing reviews of the effectiveness of the support services offered. 

    ASSESSMENT CRITERION 4 
    Information is maintained in a secure and accessible manner, using a manageable information management system. 

    SPECIFIC OUTCOME 2 
    Provide assistance and support to learners. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Learner needs are established in a sensitive, caring and professional manner. 

    ASSESSMENT CRITERION 2 
    Assistance and support provided is accurate and relevant to the learner needs. 

    ASSESSMENT CRITERION 3 
    Assistance and support is provided in a sensitive, caring and professional manner, and in a way that promotes learner participation in the process. 

    ASSESSMENT CRITERION 4 
    Opportunities are taken to check the suitability of the support and assistance provided in terms of the learner's needs. 

    ASSESSMENT CRITERION 5 
    Learners are referred to appropriate support services where the level and nature of the need extends beyond basic support services. 
    ASSESSMENT CRITERION RANGE 
    Referrals to career counsellors; occupational therapists, social workers, learning support centres, community centres and CCMA.
     

    ASSESSMENT CRITERION 6 
    Confidentiality is maintained at all times. 

    SPECIFIC OUTCOME 3 
    Maintain records of assistance and support provided. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Records capture the learner's needs and the essential nature and content of assistance and support provided. 

    ASSESSMENT CRITERION 2 
    Records are consistent with the assistance and support actually provided. 

    ASSESSMENT CRITERION 3 
    Records are sufficient to facilitate the need for future references when engaging learners and to facilitate reviews. Records also support the information needs of referred services where applicable. 

    ASSESSMENT CRITERION 4 
    Records meet organisational quality assurance requirements in terms of content, format, distribution and safekeeping. 

    ASSESSMENT CRITERION 5 
    Confidentiality is maintained at all times. 

    SPECIFIC OUTCOME 4 
    Review support services. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The review reveals strengths and weaknesses of the support resources and assistance and support provided. 

    ASSESSMENT CRITERION 2 
    Learner and stakeholder feedback on assistance and support is sought and analysed against given review criteria. 

    ASSESSMENT CRITERION 3 
    Review includes useful recommendations for improvement of the support resources and ways of integrating lessons learned into future assistance and support. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    1. Assessors for this unit standard must be registered with the relevant ETQA.

    2. Providers of learning towards this unit standard must be accredited through the relevant ETQA by SAQA.

    3. Moderation of assessment will be overseen by the relevant ETQA according to the moderation guidelines in the relevant qualification and the agreed ETQA procedures 

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    The following knowledge is embedded within the Unit Standard, and will be assessed directly or implicitly through assessment of the specific outcomes in terms of the assessment criteria:
  • Types of information and support learners entering learning programmes or an occupation are likely to need.
  • Activities and techniques for identifying learner information and support needs.
  • Sources of information.
  • Employment services centres and counselling centres available in the region.
  • How to maintain a database of information.
  • Activities and techniques for providing information to learners.
  • Knowing who to refer learners to, when and why.
  • How to keep records of information and support provided to learners.
  • Techniques for reflecting on practice and integrating lessons learned into future practice.
  • Forms of practice, which promote the values described in the Bill of Rights and the principles underpinning the Employment Equity Act. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others and in teams - this outcome will be demonstrated by interacting with learners in a manner that meets learner needs 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one's activities responsibly and effectively - this outcome will be demonstrated through the general and specific activities related to preparing to provide assistance and support. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise and critically evaluate information - this outcome will be demonstrated when candidates analyse information on learner needs in order to prepare appropriate assistance and support. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively using visual, mathematical and/or language skills -- this outcome will be demonstrated by when the candidate engages with learners. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    This unit standard replaces unit standard 9931, "Advise and refer learners", Level 4, 6 credits. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  65051   Further Education and Training Certificate: Arts and Culture Development Support  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  CATHSSETA 
    Core  49531   Further Education and Training Certificate: Inclusive Education  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  ETDP SETA 
    Core  50332   Further Education and Training Certificate: Occupationally-Directed Education Training and Development Practices  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  ETDP SETA 
    Core  50334   National Certificate: Occupationally Directed Education Training and Development Practices  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  ETDP SETA 
    Core  50333   National Diploma: Occupationally Directed Education, Training and Development Practices  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  ETDP SETA 
    Elective  61595   Further Education and Training Certificate: Business Administration Services  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  As per Learning Programmes recorded against this Qual 
    Elective  67509   Further Education and Training Certificate: Community Development  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  As per Learning Programmes recorded against this Qual 
    Elective  64697   Further Education and Training Certificate: Community Health Work  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  HW SETA 
    Elective  67463   Further Education and Training Certificate: Human Resources Management and Practices Support  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  As per Learning Programmes recorded against this Qual 
    Elective  57428   Further Education and Training Certificate: Youth Development  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  ETDP SETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. A5 Competence Evolution 
    2. ABASUNGULI TRAINING SPESIALISTS (PTY) LTD 
    3. Abinet Training and Development 
    4. ACADEMY OF PEOPLE DEVELOPMENT PTY LTD 
    5. Academy of Personal Mastery 
    6. Academy Training Group 
    7. Accreditation & Training Services 
    8. Acorser Corporate & Business Consulting t/a Acorser Academy 
    9. Advantage Training Services cc 
    10. AFRICA COMPETENCY DEVELOPMENT (PTY) LTD 
    11. Afrika Tikkun NCC 
    12. Aldabri 106 Institute for Quality (Pty) Ltd 
    13. Amandla Obunye Training Academy Pty Ltd 
    14. Amaqamu Project Management and Consulting 
    15. Amyoli Consulting 
    16. AQUARIUS SKILLS SOLUTION 
    17. ASORIP NPC 
    18. Assessment and Entrepreneurship Centre 
    19. ASSESSMENT COLLEGE OF SOUTH AFRICA PTY LTD 
    20. Assured Vocational Skills Institute (Pty) Ltd 
    21. ATE Solutions (Pty) Ltd 
    22. Aubrey Nyiko Business Enterprise cc 
    23. Audit Campus 
    24. Ayoba Training Institute (Pty)Ltd 
    25. Azanian Community Development Pty Ltd 
    26. B T Group of Companies Pty Ltd 
    27. Basadi Africa Management 
    28. Bohlali Provider Support 
    29. Bonang Training & Development 
    30. BORDERGATE EVENTS MANAGEMENT AND PROJECTS 
    31. Boston City Campus (Pty) Ltd formerly Boston City Campus and Business College (Pty) Ltd 
    32. Brain Boosters Business Education (PTY) LTD 
    33. Brainwave Projects 1997 CC 
    34. Breakeven 59(PTY) Ltd 
    35. Bull's Business and Skills Training Institute 
    36. Business Development Unit (PTY)Ltd 
    37. Business Intelligence Trading 48 (PTY) LTD 
    38. Cale Developments 
    39. Cedars Academy for Technical 
    40. Centre for Entrepreneurship Management and Innovation 
    41. Chartall Business College 
    42. Colleen Osorio Skills Development Consultancy cc 
    43. College of Cape Town - Athlone Campus 
    44. Compass Academy of Learning 
    45. Competency Alignment Forum (C.A.F) t/a Tlhatlogo Educational Services 
    46. Contra-lit (Pty) Ltd 
    47. CORE TRAINING INTERNATIONAL 
    48. Corporate Safety Training Academy PTY Ltd 
    49. Covenant Kids 
    50. CTU Training Solutions 
    51. D and D Lwazi Renaissance Research and Development Institute 
    52. D M Management and Consulting 
    53. Dabulamanzi & Njabulo Ndaba Consulting cc 
    54. DALUXOLO HUMAN CAPITAL DEVELOPMENT 
    55. Dee s Training PTY LTD 
    56. Diligence Defined Projects PTY Ltd t/a Deligence Defined 
    57. Dintshang Trading 
    58. Dionysus Skills Development Initiative 
    59. Divine Inspiration Trading 704 PTY Ltd 
    60. DRM Skills Academy 
    61. Dru A Professional Further Education and Training College DAPFETC PT 
    62. Dynamic Safety Solutions 
    63. Eagles Wings Skills Development Consultants 
    64. EDUCATION AND DEVELOPMENT FOUNDATION ASSOCIATION INC 
    65. Education and Training Unit 
    66. EDUTEL SKILLS DEVELOPMENT PTY LTD 
    67. Edzani Community Development and Consultancy 
    68. Emergence Learning Academy (Pty) Ltd 
    69. Empirical Training Agency (PTY) Ltd 
    70. Employmax 
    71. Enjo Consultants (Pty) Ltd 
    72. Environment and Language Education Trust 
    73. EXECUTIVE COACHING AND FACILITATION 
    74. Faranang Business and Training Solutions PTY(LTD) 
    75. First Trust Academy 
    76. Fourways Private College 
    77. Future Discovery Training Academy CC 
    78. Future Performance Training and Development 
    79. Future-Teacher (Pty) Ltd 
    80. G CUBE COMMUNICATIONS CC 
    81. Gare Kgare Projects (Pty) Ltd 
    82. Gateway City College 
    83. Giver of Givers Foundation Organisation 
    84. Goldfields TVET College 
    85. Gotsec Skills Training 
    86. Guru Group of Learning (Pty) Ltd 
    87. HDPSA 
    88. HEART Solutions 
    89. Heirs Training and Development 
    90. HLOSI SECURITY SOLUTIONS 
    91. HOPE ACADEMIC AND SKILL CENTRE 
    92. HRD Performance Consultants 
    93. HRD Training & Consulting 
    94. ICM t/a Institute for Career Management 
    95. IdleAds 
    96. Igugu Training and Investments 
    97. Ikamva Projects Pty Ltd 
    98. Ikhowe Staffing Solutions cc 
    99. Inclusion support services 
    100. Infomage Pty Ltd 
    101. Inkwazi Learning Network 
    102. INKWENKWEZI PRIVATE COLLEGE - SKILLS DEVELOPMENT cc 
    103. Institute of Professional Studies and Services 
    104. INTERNATIONAL HOSPITALITY INSTITUTE 
    105. Isamon Vocational College of Excellence Pty Ltd 
    106. Isibani Skills Academy 
    107. Isibani Soluntu Development Trust 
    108. IYAM Investments (Pty) Ltd 
    109. Izibuko The bridge Training Consultancy 
    110. JIKA ST ANDREW'S LANGUAGE PROJECT (PTY) LTD 
    111. Kalideen Management Services 
    112. Karabo Info Centre and Trading 
    113. Katiso-kuno Consulting 
    114. Katlego Compliance Training 
    115. KDS Centre for Skills Development and Training Pty Ltd 
    116. Keetileafrika Training Institute 
    117. KG Business Development 
    118. Kgaka Kgolo Institute (Pty) Ltd 
    119. Kgang-Kgolo Consulting 
    120. Khaas Training Academy 
    121. Khoali Group of Companies (Pty) Ltd 
    122. Kitso Bokamoso Training Solution 
    123. KITSO TRAINING AND DEVELOPMENT 
    124. Klein Karoo Resource Centre 
    125. Kukhula Global Projects 
    126. Learn Ability and Training Development t/a LearnAbility 
    127. Learnership Support Systems (Pty) Ltd 
    128. Learning Performance Link 
    129. Lebzatainment Foundation NPC 
    130. LEDISA Academy 
    131. Legacy Everest Leadership Training 
    132. Lehlabile Emergency Institute 
    133. Leronsa Trading Enterprise 
    134. LESEDI EDUCARE ASSOCIATION 
    135. Letsete Behub 
    136. Lionsden Africa Business Solutions Pty Ltd 
    137. Loago Business Consulting 
    138. LONA ULWAZI CONSULTANTS CC 
    139. M3i Skills Development 
    140. Mabidi Funzani Trading And Projects Pty Ltd 
    141. MACCAUVLEI LEARNING ACADEMY (PTY) LTD 
    142. Malandela Training and Development (Pty) Ltd 
    143. Marematlou Training Institute 
    144. MASHUSHE ETDP TRADING AND PROJECTS 
    145. Matimba Management and Labour cc 
    146. Mawethu Training 
    147. Mentor Me Corporate Foundation 
    148. MENTORNET (PTY) LTD 
    149. Metro Minds 
    150. MI Learning & Development Consultancy 
    151. MIET Africa 
    152. Mlamuli M Connect (Pty) Ltd 
    153. Mnambithi FET College - Central Office 
    154. Mokete Training and Consulting Services 
    155. MOKO SECURITY SERVICES 
    156. Motheo Training Institute Trust 
    157. Mthimkhulu Training and Development Institute (PTY) LTD 
    158. Mtk Corporation Solutions 
    159. MWG Logistical Services 
    160. Ndwamato Training Solutions PTY LTD 
    161. Ndzalama Training 
    162. Neolebongi Trading Enterprise 
    163. Nero Training Consultants cc 
    164. Netgrow Training Solutions 
    165. Networx for Career Development 
    166. Next Step Academy (Pty) Ltd 
    167. Nkotlo Kay Tshimole Corporate Solutions Pty Ltd 
    168. Nomagwanishe Investments cc 
    169. NOMAKU TRADERS CC 
    170. Noni Community Development 
    171. Northlink College 
    172. Nsovo Learning Academy 
    173. Ntevho-Ketso Training and Recruitement Consultancy cc 
    174. NTI College 
    175. Ntsangalala Business Enterprise 
    176. OMNI HR CONSULTING PTY LTD 
    177. Opehst Trading 
    178. OPELONG BUSINESS INSTITUTE (PT 
    179. Open Learning Group 
    180. Pace Career Centre 
    181. Pachi Global Foundation 
    182. Paradise Skills Development 
    183. PC Educational Holdings Pty Ltd 
    184. Peakford Management Consulting 
    185. Peritum Agri Institute Pty LTD 
    186. Petra institute of Development (PTY) Ltd 
    187. PHALANE SAFETY CONSULTANT AND TRAINING PROVIDERS PTY LTD 
    188. Pitt Institute T/A Imithombo Institute 
    189. PMA Holding (Pty) Ltd 
    190. PMG Education (Pty) Ltd 
    191. PND Academy of Learning cc 
    192. Polly Maths Sci (Pty) Ltd 
    193. Primeserv Corporate Solutions 
    194. PRO-ACTIVE PUBLIC SERVICES COLLEGE/PTY/LTD 
    195. Professional Development and Training Institute (Pty) Ltd 
    196. QED Quality Executive Development 
    197. QED-Quality Executive Development 
    198. QPD CONSULTANTS 
    199. QT Training (Pty) Ltd 
    200. Reflections Development Institute 
    201. Regenesys Management (Pty) Ltd 
    202. Resonance Institute of Learning 
    203. Retshetse Training Project 
    204. S A Skills Solutions (Pty) Ltd 
    205. Safrica Training 
    206. Saint Colonel Graduate Institute (PTY) Ltd 
    207. SAKHISISIZWE CONSTRUCTION AND PROJECTS CC T/A SAKHISISIZWE PROJECTS 
    208. SANDA SKILLS DEVELOPMENT 
    209. SANDF COLLEGE OF EDUCATIONAL TECHNOLOGY 
    210. Sebenzisanane Human Capital 
    211. SEOPOSENGOE TRAINING CONSULTANCY CC 
    212. SERITI INSTITUTE 
    213. SHANWES TRAILER MANUFACTURING AND BUILDERS T/A SHANWES LEARNING AND DE 
    214. Sigodi Development Services and Associates (SDS) cc 
    215. Sirius Training 
    216. Sisazi Consulting 
    217. Siyazama Professional Management Services t/a Siyazama 
    218. Sizani Consulting cc 
    219. SKILLS DYNAMICS AFRICA PTY LTD 
    220. Skillsversity 
    221. South West Gauteng Tvet College 
    222. Southern African Institute of Learning (SAIL) 
    223. Southern African Youth Movement 
    224. Spotru Training Centre 
    225. SPS Consulting (Pty) Ltd 
    226. STAFFING DIRECT CC 
    227. T Mabuya & Associates (Pty) Ltd 
    228. TDM Management Consulting Pty Ltd 
    229. TEAM CONSULTANTS CC 
    230. Tembe Service Providers 
    231. Thabelanang t/a Thabelanang Trading Enterprise 
    232. The Brokers Learning Centre 
    233. The Finishing College (Pty) Lt 
    234. THE GMC GROUP PTY LTD 
    235. The Institute of People Development 
    236. The Iscariota Group (Pty) Ltd 
    237. THE SKILLS COLLEGE FOR DEVELOPMENT AND TRAINING(PTY) LTD 
    238. THE SKILLS FACTOR 
    239. The Skills Launchpad 
    240. Thobologo Training and Education Group (Pty) Ltd 
    241. Thuto Adult Centre 
    242. Thuto-Botshabelo Training and Projects (Pty) Ltd 
    243. TMG Quality Services 
    244. Totally Tailored Solutions Pty Ltd 
    245. Train 2 Teach (PTY) Ltd 
    246. Trainers Without Borders 
    247. Training Answers 
    248. Training Consultant and SD College 
    249. Trainyoucan (Pty) Ltd 
    250. Tshepo Hope Consulting 
    251. Tshireletso Multi-skills and Training 
    252. TSHIROLOGO DISABILITY TRAINING SERVICES PTY TLD 
    253. Tshwane South College for (ECD Academy) 
    254. Tununu Trading cc 
    255. Ukwakhile Training 
    256. Ulwazi Training & Development 
    257. UMO LEARNING SUPPORT SYSTEM 
    258. Umzansi Educational Programs Centre 
    259. University of Johannesburg 
    260. Vaiti Staffing and Training Solutions cc 
    261. VERYCOOLIDEAS 
    262. VEZOKUHLE YOUTH DEVELOPMENT PROJECT 
    263. Vicresco (Pty) Ltd 
    264. Visionary Skill Academy 
    265. VUSHENI LEARNING ACADEMY 
    266. Vutivi Training and Skills Development 
    267. VUTLHARI BYA DZONGA CONSULTANTS (PTY) LTD 
    268. VUWA PROJECTS 
    269. WESTERN COLLEGE FOR FURTHER EDUCATION AND TRAINING 
    270. Workers Knowledge Centre Pty Ltd 
    271. XO EDUCATION (Pty) Ltd 
    272. Yellow Media Learning Institute (Pty) Ltd 
    273. Zisukumele Training Academy (Pty) Ltd 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.