SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Guide learners about their learning, assessment and recognition opportunities 
SAQA US ID UNIT STANDARD TITLE
117874  Guide learners about their learning, assessment and recognition opportunities 
ORIGINATOR
SGB Occupationally-directed ETD Practitioners 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 05 - Education, Training and Development Adult Learning 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 5  Level TBA: Pre-2009 was L5 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2015-07-01  2018-06-30  SAQA 10105/14 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2019-06-30   2022-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard replaces: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
9932  Guide and support learners  Level 5  Level TBA: Pre-2009 was L5  12  Complete 

PURPOSE OF THE UNIT STANDARD 
This unit standard will be useful to those who work within an education, training and development context and who provide guidance and advise to learners about their learning, assessment and recognition opportunities.

People credited with this unit standard are able to:
  • Identify and analyse learner needs;
  • Prepare and review an individual development plan;
  • Provide guidance to learners;
  • Maintain records of learner needs and guidance provided; and
  • Evaluate services provided. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    Exposure to education, training and development environments and practices. 

    UNIT STANDARD RANGE 
  • This unit standard is limited to providing guidance about learning, assessment and recognition, including related issues such as learning options, resource people, study methods, learning pathways, learnerships and skills programmes, and organisational expectations.
  • This unit standard is limited to providing guidance in relation to:
    Managing stress and crises in learning and assessment;
    Opportunities for rpl and ways of dealing with psychological and physical barriers to rpl;
    The impact of conditions of service on learning and assessment; and
    The impact of employee well-being issues on learning and assessment i.e. Medical, occupational, health and safety.
  • This unit standard excludes complex situations involving psychological diagnosis, personal counselling or psychological services. 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Identify and analyse learner's needs. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The analysis identifies the nature of the learner's needs. 
    ASSESSMENT CRITERION RANGE 
  • Learning and assessment opportunities;
  • Learning and assessment anxiety;
  • The need and opportunities for recognition of prior learning; and
  • Barriers to learning.
     

  • ASSESSMENT CRITERION 2 
    Information is sourced in relation to the identified needs to provide sufficient references and/or frameworks for providing guidance. 

    ASSESSMENT CRITERION 3 
    The analysis suggests the kinds of guidance that may be appropriate and relevant to address the identified needs. 

    ASSESSMENT CRITERION 4 
    The analysis is conducted in a sensitive, caring and professional manner. 

    ASSESSMENT CRITERION 5 
    The analysis involves the learner as an active participant. The results of the analysis are confirmed with the learner, and possible solutions are negotiated with the learner. 

    ASSESSMENT CRITERION 6 
    Information related to the analysis is maintained in a secure and accessible manner, using a manageable information management system. 
    ASSESSMENT CRITERION RANGE 
    Accessibility is limited to authorised personnel.
     

    SPECIFIC OUTCOME 2 
    Prepare and review an individual development plan. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Learner goals, objectives, and aspirations are identified in an open and participative manner. 

    ASSESSMENT CRITERION 2 
    Opportunities for learning and assessment are matched to identified goals, objectives, and aspirations. 

    ASSESSMENT CRITERION 3 
    The individual development plan identifies learning outcomes to be achieved and incorporates clear descriptions of opportunities for learning and assessment with agreed timeframes for completion. The plan identifies potential barriers to learning and assessment, and provides possible ways for dealing with such barriers. 

    ASSESSMENT CRITERION 4 
    Goals are reviewed and adjusted over a period of time to match the learner's requirements. External factors, such as workplace or career opportunities are considered in the review. 

    ASSESSMENT CRITERION 5 
    Development plan is reviewed and adjusted at agreed intervals and matches the learner's requirements while taking into account external and other factors impacting on the achievement of the learner's goals, objectives, and aspirations. 

    SPECIFIC OUTCOME 3 
    Provide guidance to learners. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Guidance provided is relevant to the learner needs and provides workable solutions to identified needs. 

    ASSESSMENT CRITERION 2 
    Guidance is provided in a sensitive, caring and professional manner, and in a way that promotes learner participation in the process. 

    ASSESSMENT CRITERION 3 
    Opportunities are taken to check the suitability of the guidance provided in terms of the learner's needs. 

    ASSESSMENT CRITERION 4 
    Learners are referred to appropriate specialist guidance and counselling services where the level and nature of the need extends beyond learning and assessment support services. 
    ASSESSMENT CRITERION RANGE 
    Referrals to career counsellors; occupational therapists, social workers, psychologists.
     

    ASSESSMENT CRITERION 5 
    Confidentiality is maintained at all times. 

    SPECIFIC OUTCOME 4 
    Maintain records of learner needs and guidance provided. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Records capture the learner's needs and the essential nature and content of guidance provided. 

    ASSESSMENT CRITERION 2 
    Records are consistent with the assistance and support actually provided. 

    ASSESSMENT CRITERION 3 
    Records are sufficient to facilitate the need for future references when engaging learners and to facilitate reviews. Records support the information needs of referred services where applicable. 

    ASSESSMENT CRITERION 4 
    Records meet organisational quality assurance requirements in terms of content, format, distribution and safekeeping. 

    ASSESSMENT CRITERION 5 
    Confidentiality is maintained at all times. 

    SPECIFIC OUTCOME 5 
    Evaluate services provided. 
    OUTCOME RANGE 
    Evaluation to cover self performance, the learning institution and outside agencies involved. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The evaluation reveals strengths and weaknesses of the support resources and guidance provided. 

    ASSESSMENT CRITERION 2 
    Learner and stakeholder feedback on guidance and advice is sought and critically analysed against established review criteria. 

    ASSESSMENT CRITERION 3 
    Recommendations promote improvement of the services and help to integrate lessons learned into future guidance services. 

    ASSESSMENT CRITERION 4 
    The evaluation contributes to ongoing improvement and quality of services. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    1. Assessors for this unit standard must be registered with the relevant ETQA.

    2. Providers of learning towards this unit standard must be accredited through the relevant ETQA by SAQA.

    3. Moderation of assessment will be overseen by the relevant ETQA according to the moderation guidelines in the relevant qualification and the agreed ETQA procedures 

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    The following knowledge is embedded within the unit standard, and will be assessed directly or implicitly through assessment of the specific outcomes in terms of the assessment criteria:
    Types of information and support learners entering learning programmes or an occupation are likely to need.
  • Activities and techniques for identifying learner information and support needs.
  • Sources of information.
  • Employment services centres and counselling centres available in the region.
  • How to maintain a database of information.
  • Activities and techniques for providing guidance and advise to learners.
  • Knowing who to refer learners to, when and why.
  • How to keep records of information, guidance and advise provided to learners.
  • Techniques for reflecting on practice and integrating lessons learned into future practice.
  • Forms of practice, which promote the values described in the Bill of Rights and the principles underpinning the Employment Equity Act. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others and in teams - this outcome will be demonstrated by interacting with learners in a manner that meets learner needs 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one's activities responsibly and effectively - this outcome will be demonstrated through the general and specific activities related to preparing to provide guidance. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise and critically evaluate information - this outcome will be demonstrated when candidates analyse information on learner needs in order to prepare appropriate guidance. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively using visual, mathematical and/or language skills -- this outcome will be demonstrated by when the candidate engages with learners and support personnel. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of related systems - by recognising that problem-solving contexts do not exist in isolation - by recognising and helping learners to explore the complexity of learning and career path choices in the context of the life choices and circumstances of individual learners. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    This unit standard replaces unit standard 9932, "Guide and support learners", Level 5, 12 credits. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  57428   Further Education and Training Certificate: Youth Development  Level 4  NQF Level 04  Reregistered  2018-06-30  ETDP SETA 
    Core  65030   National Certificate: Arts and Culture Development Management  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2018-06-30  CATHSSETA 
    Core  50334   National Certificate: Occupationally Directed Education Training and Development Practices  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2018-06-30  ETDP SETA 
    Core  50333   National Diploma: Occupationally Directed Education, Training and Development Practices  Level 5  NQF Level 05  Reregistered  2018-06-30  ETDP SETA 
    Core  50330   Bachelor: Occupationally Directed Education Training and Development Practices  Level 6  NQF Level 07  Reregistered  2018-06-30  As per Learning Programmes recorded against this Qual 
    Core  50331   National Certificate: Occupationally Directed Education, Training and Development Practices  Level 6  Level TBA: Pre-2009 was L6  Reregistered  2018-06-30  ETDP SETA 
    Elective  50040   Further Education and Training Certificate: Optical Manufacturing Processes  Level 4  NQF Level 04  Reregistered  2018-06-30  MERSETA 
    Elective  50560   Further Education and Training Certificate: Small Craft Construction  Level 4  NQF Level 04  Passed the End Date -
    Status was "Registered" 
    2009-08-31  Was MERSETA until Last Date for Achievement 
    Elective  66389   Higher Certificate: Diagnostic and Procedural Coding  Level 5  NQF Level 05  Reregistered  2018-06-30  HW SETA 
    Elective  49743   National Certificate: Manufacturing Management  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2018-06-30  FOODBEV 
    Elective  58625   National Certificate: Occupational Safety  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2018-06-30  As per Learning Programmes recorded against this Qual 
    Elective  57122   National Certificate: Printing and Manufacture of Packaging  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered" 
    2015-06-30  FPMSETA 
    Elective  20159   National Diploma: ABET Practice  Level 5  NQF Level 05  Reregistered  2018-06-30  ETDP SETA 
    Elective  64650   National Diploma: Early Childhood Development  Level 5  NQF Level 05  Reregistered  2018-06-30  As per Learning Programmes recorded against this Qual 
    Elective  58579   National Diploma: Air Traffic Control  Level 6  NQF Level 06  Reregistered  2018-06-30  TETA 
    Elective  20485   National First Degree: ABET Practice  Level 6  Level TBA: Pre-2009 was L6  Reregistered  2018-06-30  ETDP SETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. A5 Competence Evolution 
    2. ABASUNGULI TRAINING SPESIALISTS (PTY) LTD 
    3. Academy for Continuous Professional Development 
    4. Access Employment Skills & Development Agency 
    5. Accreditation & Training Services 
    6. AFRICA COMPETENCY DEVELOPMENT (PTY)LTD 
    7. African Learning & Development Academy (Pty) Ltd (ALDA) 
    8. Agency For Re-Innovation And Development 
    9. AHULA CC 
    10. Amaqamu Project Management and Consulting 
    11. Amogelang Marketing and Training 
    12. AQUARIUS SKILLS SOLUTION 
    13. Aquila Summa Offensa Responsio Iugales Praestructio (ASORIP) (NPC) 
    14. Ariyan and Ariyan Learning Warehouse 
    15. ASSESSMENT COLLEGE OF SOUTH AFRICA PTY LTD 
    16. ATTE - The Training Edge 
    17. Bohlali Provider Support 
    18. Boikgantsho Consulting & Events cc 
    19. Brain Boosters Business Education (PTY) LTD 
    20. Brainwave Projects 1997 CC 
    21. Business Development Centre of Excellence - Centurion 
    22. Business Intelligence Trading 48 (PTY) LTD 
    23. Cale Developments 
    24. Chartall Business College 
    25. Colleen Osorio Skills Development Consultancy cc 
    26. College of Cape Town - City Campus 
    27. Commisioned Training cc 
    28. Compass Academy of Learning 
    29. Cool Ideas 1 (PTY) LTD. t/a VERYCOOLIDEAS 
    30. CURMO Designs (Pty) Ltd Co 
    31. D and D Lwazi Renaissance Research and Development Institute 
    32. D M Management and Consulting 
    33. Dabulamanzi & Njabulo Ndaba Consulting cc 
    34. Dee's Training (PTY) LTD 
    35. Didintle Training Services 
    36. DRM Skills Academy 
    37. Eagles Wings Skills Development Consultants 
    38. Edu-Build Development 
    39. EDUTEL SKILLS DEVELOPMENT PTY LTD 
    40. Enjo Consultants 
    41. ESKOM LEARNING INSTITUTIONS (ELI) (Midrand)(TP) 
    42. Gotsec Skills Training 
    43. GWALA TRAINING SERVICES 
    44. HEIRS DEVELOPERS AND CONSULTANTS 
    45. HRD Training & Consulting 
    46. ICM t/a Institute for Career Management 
    47. Ikhowe Staffing Solutions cc 
    48. IMPI TRAINING (PTY)LTD 
    49. INDUB TRADING T/A MARITIME AND SKILLS COLLEGE 
    50. Inkwazi Learning Network 
    51. INKWEKWEZI PRIVATE COLLEGE - SKILLS DEVELOPMENT cc 
    52. Institute for Quality - Education, Training & Development 
    53. IQ Skills Academy (PTY) LTD. 
    54. Isamon Integrated 
    55. Isibani Skills Academy 
    56. IYAM Investments (Pty) Ltd 
    57. JESUA CONSULTANTS (Hartenbos) (WA) 
    58. Josmap Training Institute 
    59. Jothavir Skilling t/a Eduskills Rainbow 
    60. Karabo Info Centre and Training 
    61. Katiso-kuno Consulting 
    62. Kgaka Kgolo Institute 
    63. Kgang-Kgolo Consulting 
    64. Khaas Training Academy 
    65. KHULISANE ACADEMY 
    66. KINGSBURY INTERNATIONAL COLLEGE SA (PTY) LTD (Middelburg)(TP) 
    67. KITSO TRAINING AND DEVELOPMENT 
    68. KNOWLEDGE QUEST PTY LTD 
    69. LBK Trading 
    70. Leap Projects 
    71. Learnership Support Systems 
    72. Learnership Support Systems (Pty) Ltd 
    73. Learning Performance Link 
    74. Leronsa Trading Enterprise 
    75. Letlhabile Institute Of Management and Training 
    76. LONA ULWAZI CONSULTANTS CC 
    77. M3i Skills Development 
    78. Maccauvlei Learning Academy 
    79. Masimong Resource Solutions 
    80. Matimba Management and Labour cc 
    81. Mawethu Training 
    82. MENTORNET (PTY) LTD 
    83. Mgwezane Training and Events Management CC. 
    84. MIET 
    85. Mnambithi FET College - Central Office 
    86. Mondo Skills and services providers 
    87. MORIPE BUSINESS TRAINING AND CONSULTANTS (PTY )LTD 
    88. Motheo Skills Entity 
    89. Mthimkhulu Skills Development Services 
    90. Mtk Corporation Solutions 
    91. MWG Logistical Services 
    92. Ndawo Wellness 
    93. Ndzalama Competency Learning (NCL) 
    94. Nero Training Consultants cc 
    95. Networx for Career Development 
    96. Nkinane Trading Enterprise 
    97. Nomagwanishe Investments cc 
    98. NOMAKU TRADERS CC 
    99. Northern Cape Rural Public FET College - Kathu Campus 
    100. Northern Cape Rural Public FET College - Upington Campus 
    101. Northshore Trading 19CC t/a Makakhaunye Training and Development Agency 
    102. Ntevho-Ketso Training and Recruitement Consultancy cc 
    103. Nthati Industrial Suppliers and Projects cc 
    104. Ntsangalala Business Enterprise 
    105. OMNI HR CONSULTING PTY LTD 
    106. Opehst Trading 
    107. Organisation Test 1 
    108. Pachi Global Foundation 
    109. Paradise Skills Development 
    110. PC Educational Holdings 
    111. PCS LEARNING SOLUTIONS 
    112. People Management & Development Services (PMADS) 
    113. Petra institute of Development (PTY) Ltd 
    114. Phangwana Consulting and Training Services 
    115. Pitt Institute T/A Imithombo Institute 
    116. PMA Holdings (Pty) Ltd 
    117. PMG Education (Pty) Ltd 
    118. PRIMESERV CORPORATE SOLUTIONS (PTY) LTD T/A PRIMESERV HR SOLUTIONS 
    119. Pro-Active Assessment and RPL College (Pty) Ltd 
    120. Pro-Active Public Services College (Pty) Ltd 
    121. PRO-ACTIVE PUBLIC SERVICES COLLEGE/PTY/LTD 
    122. Professional Development and Training Institute (Pty) Ltd 
    123. Project Literacy 
    124. QED-Quality Executive Development 
    125. QPD CONSULTANTS 
    126. RAMAZWI SECURITY SERVICES CC 
    127. Regenesys Management (Pty) Ltd 
    128. Resonance Institue of Learning 
    129. Rhodes University 
    130. RIO RIDGE 7 (PTY)LTD 
    131. S A Skills Solutions (Pty) Ltd 
    132. Saint Colonel Graduate Institute (PTY) Ltd 
    133. SAKHISISIZWE PROJECTS 
    134. Sanchaa Connection 
    135. SANDF COLLEGE OF EDUCATIONAL TECHNOLOGY 
    136. Sigodi Development Services and Associates (SDS) cc 
    137. Siyahluma Education Institute 
    138. SIYAKHULA TRUST 
    139. Siyakhula Trust ETD Institute Pty Ltd 
    140. SIZA NESU CONSULTANTS 
    141. Sizani Consulting cc 
    142. Skillsversity 
    143. SOUTH AFRICAN POLICE SERVICE HUMAN RESOURCE DEVELOPMENT CENTRE SPRINGB 
    144. South African Training Academy (Pty) Ltd 
    145. SPS Consulting (Pty) Ltd 
    146. STAFFING DIRECT CC 
    147. Starplex 489 cc 
    148. T Mabuya & Associates CC 
    149. TEAM CONSULTANTS CC 
    150. Tembe Service Providers 
    151. Thabelanang t/a Thabelanang Trading Enterprise 
    152. THE GMC GROUP PTY LTD 
    153. The Institute of People Development 
    154. The Iscariota Group (Pty) Ltd 
    155. THE SKILLS COLLEGE FOR DEVELOPMENT AND TRAINING(PTY) LTD 
    156. The Training Connection 
    157. Thobologo Trading Enterprise T/A Nhlahle Development Agency 
    158. Thuto Botshabelo Training Academy 
    159. Thuto Ya Setshaba Training Services (Pty) Ltd 
    160. TMG Quality Services 
    161. TPN Training and Recruitment cc 
    162. Training Answers 
    163. TRAINING AT WORK (PTY) LTD 
    164. Trainyoucan 
    165. Tsebo-Lwazi Training and Recruitment 
    166. TSHEPANG EDUCARE TRUST 
    167. TSHIRELETSO COMMUNITY CARE CENTRE 
    168. UKWAKHILE TRAINING 
    169. Ulwazi Training & Development 
    170. Umzansi Educational Programs Centre 
    171. Unathi Trading 
    172. Ungaphelamandla Consultancy- Siyavuya Consultants & Training cc 
    173. University of Johannesburg 
    174. V HERRMANNSEN AND ASSOCIATES CC 
    175. Vuselela FET College - Potchefstroom Campus 
    176. Winston Academy 
    177. World Wide Education Providers(Pty)Ltd 
    178. Zamsiba Development Consultants 
    179. Zisukumele Business Enterprise 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.