SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Supervise housekeeping and hygiene in a store 
SAQA US ID UNIT STANDARD TITLE
118029  Supervise housekeeping and hygiene in a store 
ORIGINATOR
SGB Retail and Wholesale 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Wholesale and Retail 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 4  NQF Level 04 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This unit standard is intended for people who are responsible for supervising the implementation of housekeeping standards and practices in a wholesale and retail store.

Persons credited with this unit standard can select from a wide choice of procedures ranging from standard to non-standard. They are responsible for the achievement of group output. 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
It is assumed that the learner has completed the following before attempting this unit standard:
  • Grade 12 or equivalent 

  • UNIT STANDARD RANGE 
    Managing housekeeping includes but is not limited to managing the safety and security for staff and customers, maintenance of fixed assets and hygiene of the store

    This section makes reference to range statement/s used within this Unit Standard. See Outcomes and Assessment Criteria for relevant Ranges

    Your reference:
  • Title
  • Specific outcome 3 Assessment criteria 3.1
  • Specific outcome 4 Assessment criteria 4.1 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Monitor the implementation of health and safety in the wholesale or retail store. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Health and safety legislation is explained as it relates to wholesale and retail practices. 

    ASSESSMENT CRITERION 2 
    The implementation of health and safety practices is supervised as required by the store. 

    ASSESSMENT CRITERION 3 
    Existing health and safety practices are analysed and where non-compliances are identified corrective actions are recommended. 

    ASSESSMENT CRITERION 4 
    Procedures for managing injuries and incidents in terms of customers, staff and suppliers are explained. 
    ASSESSMENT CRITERION RANGE 
    Incidents include but is not limited to injury, bomb threat, fire, riots, armed robbery, industrial actions, structural problems, power failures, natural disasters.
     

    SPECIFIC OUTCOME 2 
    Supervise maintenance of fixed assets in a wholesale/retail store. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Fixed assets requiring maintenance is identified and the importance of maintenance is explained. 

    ASSESSMENT CRITERION 2 
    Maintenance specifications are explained according to manufacturer , organisational and legal requirements. 

    ASSESSMENT CRITERION 3 
    The implementation of maintenance measures is controlled according to store's policy and procedures. 
    ASSESSMENT CRITERION RANGE 
    Implementation of maintenance measures includes but is not limited to contacting help desk, sending for repairs, managing return of assets.
     

    SPECIFIC OUTCOME 3 
    Monitor hygiene in a wholesale/retail store. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Hygiene standards and practices are explained according to store's standards. 

    ASSESSMENT CRITERION 2 
    Deviations from the required hygiene standards are identified. 

    ASSESSMENT CRITERION 3 
    An action plan to rectify identified deviations is developed and implemented according to store's policy. 

    ASSESSMENT CRITERION 4 
    Store appearance is evaluated and meets the requirements of the organisation's housekeeping standards. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    Programmes leading to the award of credits from this unit standard will be accredited by the relevant SETA in its ETQA role. Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA.

    Moderation

    Internal Moderations will be performed by the Accredited Providers whilst the specific ETQA will perform external moderations of assessments across the Accredited Providers according to the moderation guidelines in the relevant qualification and the agreed ETQA procedures. 

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    Learning programme covering this unit standard must address the following knowledge areas:
  • Importance of maintaining fixed assets
  • Types of fixed assets to be maintained
  • Maintenance specification per fixed assets
  • Policies and procedures for maintaining fixed assets
  • Procedures in respect of injuries/incidents
  • Health and Safety legislation and procedures
  • Hygiene standards
  • Basic prevention of accidents in the workplace
  • Maintaining lighting, ventilation and air conditioning in the store
  • Ensuring that signs/notices in the store are visible 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Specific Outcome 1: Monitor the implementation of health and safety in the wholesale or retail store.

    Assessment criteria
  • Existing health and safety practices are analysed and where non-compliances are identified corrective actions are recommended.

    Specific Outcome 2: Supervise maintenance of fixed assets in a wholesale/retail store.

    Assessment criteria
  • The implementation of maintenance measures is controlled according to store's policy and procedures.

    Range: Implementation of maintenance measures includes but is not limited to contacting help desk, sending for repairs, managing return of assets.

    Specific Outcome 3: Monitor hygiene in a wholesale/retail store.

    Assessment criteria
  • Deviations from the required hygiene standards are identified. 

  • UNIT STANDARD CCFO WORKING 
    Specific Outcome 1: Monitor the implementation of health and safety in the wholesale or retail store.

    Assessment criteria
  • The implementation of health and safety practices is supervised as required by the store.

    Specific Outcome 2: Supervise maintenance of fixed assets in a wholesale/retail store.

    Assessment criteria
  • The implementation of maintenance measures is controlled according to
    store's policy and procedures.

    Range: Implementation of maintenance measures includes but is not limited to contacting help desk, sending for repairs, managing return of assets.

    Specific Outcome 3: Monitor hygiene in a wholesale/retail store.

    Assessment criteria
    Store appearance is evaluated and meets the requirements of the organisation's housekeeping standards. 

  • UNIT STANDARD CCFO ORGANISING 
    Specific Outcome 3: Monitor hygiene in a wholesale/retail store

    Assessment criteria
  • An action plan to rectify identified deviations is developed and implemented according to store's policy. 

  • UNIT STANDARD CCFO COLLECTING 
    Specific Outcome 1: Monitor the implementation of health and safety in the wholesale or retail store

    Assessment criteria
  • Existing health and safety practices are analysed and where non-compliances are identified corrective actions are recommended.

    Specific Outcome 3: Monitor hygiene in a wholesale/retail store

    Assessment criteria
  • Store appearance is evaluated and meets the requirements of the organisation's housekeeping standards. 

  • UNIT STANDARD CCFO COMMUNICATING 
    Specific Outcome 1: Monitor the implementation of health and safety in the wholesale or retail store

    Assessment criteria
  • Existing health and safety practices are analysed and where non-compliances are identified corrective actions are recommended.

    Specific Outcome 2: Supervise maintenance of fixed assets in a wholesale/retail store

    Assessment criteria
  • The implementation of maintenance measures is controlled according to store's policy and procedures.
    Range: Implementation of maintenance measures includes but is not limited to contacting help desk, sending for repairs, managing return of assets.

    Specific Outcome 3: Monitor hygiene in a wholesale/retail store

    Assessment criteria
  • An action plan to rectify identified deviations is developed and implemented according to store's policy. 

  • UNIT STANDARD CCFO DEMONSTRATING 
    Specific Outcome 1: Monitor the implementation of health and safety in the wholesale or retail store

    Assessment criteria
  • Health and safety legislation is explained as it relates to wholesale and retail practices.

    Specific Outcome 2: Supervise maintenance of fixed assets in a wholesale/retail store

    Assessment criteria
  • Fixed assets requiring maintenance is identified and the importance of maintenance is explained. 

  • UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
  • Maintenance in this unit standard refers to the repairs and regular servicing of the store's fixed assets
  • Fixed Assets in this unit standard refers to fixtures, fittings and equipment found in a wholesale or retail organisation
  • Hygiene in this unit standard refers to cleanliness and health requirements that impact of wholesale and retail in general 

  • QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  49397   National Certificate: Wholesale and Retail Operations Supervision  Level 4  Level TBA: Pre-2009 was L4  Reregistered  2023-06-30  W&RSETA 
    Elective  57712   Further Education and Training Certificate: Generic Management  Level 4  NQF Level 04  Reregistered  2023-06-30  As per Learning Programmes recorded against this Qual 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. A and S Training Consultancy 
    2. Braune Training (Pty) Ltd 
    3. College of Production Technology 
    4. Creative Thinking Trading 524 
    5. D Z D TRADING AND PROJECTS 24 
    6. Edutel Wholesale & Retail Academy 
    7. Ekukhanyeni Community Development Centre 
    8. Foschini Retail Group Pty Ltd 
    9. Gemini Training And Development Pty Ltd 
    10. Guest Resource Services (Pty) Ltd 
    11. IMSIMBI TRAINING PTY LTD 
    12. Liza Gresse Consulting 
    13. Marrian Ridge Computer Centre (Pty) Ltd 
    14. Masstores (Pty) Ltd 
    15. NOFESA cc 
    16. Northlink College - Protea Campus 
    17. ODL GROUP (PTY) Ltd 
    18. Open Learning Group (Pty) Ltd 
    19. QUANTUM SKILLS 
    20. SDTSA Training Providers 
    21. Sekhukhune FET College - C.N. Phatudi Campus 
    22. Shoprite Checkers 
    23. SIGNA ACADEMY PTY LTD 
    24. Tshimedzwa Development Centre (Pty) Ltd 
    25. Woolworths Pty Ltd 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.