SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Supervise sales performance 
SAQA US ID UNIT STANDARD TITLE
118037  Supervise sales performance 
ORIGINATOR
SGB Retail and Wholesale 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Wholesale and Retail 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 4  NQF Level 04 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This unit standard is intended for supervisors who are responsible for the achievement of sales performance within a designated area.

Persons credited with this unit standard will be able to explain the effect of sales on the Net Proft of the organisation to his/her team, monitor sales to budgets and propose actions to improve sales performance to management. 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
Numeracy and literacy at ABET level 4 or equivalent. 

UNIT STANDARD RANGE 
N/A 

Specific Outcomes and Assessment Criteria: 

SPECIFIC OUTCOME 1 
Explain the effect of sales on the Net Profit of the business. 

ASSESSMENT CRITERIA
 

ASSESSMENT CRITERION 1 
Income statements/profit and loss accounts are used to show the effect of sales on the profits of a business. 

ASSESSMENT CRITERION 2 
The effect of reduced Net Profit on employees is explained. 

ASSESSMENT CRITERION 3 
The effect of sales on the organsiation and employees is explained to members of the team simply ensuring full understanding by all concerned. 

SPECIFIC OUTCOME 2 
Monitor sales performance. 

ASSESSMENT CRITERIA
 

ASSESSMENT CRITERION 1 
An understanding of budgets and targets for the designated area are explained as applicable to the organisation. 

ASSESSMENT CRITERION 2 
Methods of identifying sales for own area of responsibility are identified as applicable to the organisation. 

ASSESSMENT CRITERION 3 
Reports are compiled showing actual sales to budgeted sales are monitored and correctly analysed. 

SPECIFIC OUTCOME 3 
Propose actions to improve sales performance. 

ASSESSMENT CRITERIA
 

ASSESSMENT CRITERION 1 
Methods for improving sales in designated area are explained as they apply to the organisation. 

ASSESSMENT CRITERION 2 
Methods to improving sales in designated area are proposed to management in accordance with organisational procedures. 

ASSESSMENT CRITERION 3 
Agreed methods to improve sales are communicated to the team simply ensuring full understanding by all concerned. 


UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
Programmes leading to the award of credits from this unit standard will be accredited by the Wholesale and Retail SETA in its ETQA role. Anyone assessing a learner against this unit standard must be registered as an assessor with the Wholesale and Retail SETA ETQA.

Internal Moderations will be performed by the Accredited Providers whilst the Wholesale and Retail ETQA will perform external moderations of assessments across the Accredited Providers according to the moderation guidelines in the relevant qualification and the agreed ETQA procedures. 

UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
The demonstrated understanding of:
  • The effect of sales on the net profit of an organisation.
  • The effect of reduced net profit on employees.
  • The understanding of organisational budgets and targets applicable to designated area.
  • Organisational methods for identifying sales for the designated area of responsibility.
  • Methods for analysing actual sales to budgeted sales/targets.
  • Methods for improving sales in designated area of responsibility. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Specific Outcome 2: Monitor sales performance

    Assessment criteria
  • Reports are compiled showing actual sales to budgeted sales are monitored and correctly analysed. 

  • UNIT STANDARD CCFO WORKING 
    Specific Outcome 3: Propose actions to improve sales performance

    Assessment criteria
  • Agreed methods to improve sales are communicated to the team simply ensuring full understanding by all concerned. 

  • UNIT STANDARD CCFO ORGANISING 
    Specific Outcome 2: Monitor sales performance

    Assessment criteria
  • Reports are compiled showing actual sales to budgeted sales are monitored and correctly analysed. 

  • UNIT STANDARD CCFO COLLECTING 
    Specific Outcome 1: Explain the effect of sales on the Net Profit of the business

    Assessment criteria
  • Income statements/profit and loss accounts are used to show the effect of sales on the profits of a business.

    Specific Outcome 2: Monitor sales performance

    Assessment criteria
  • Reports are compiled showing actual sales to budgeted sales are monitored and correctly analysed. 

  • UNIT STANDARD CCFO COMMUNICATING 
    Specific Outcome 1: Explain the effect of sales on the Net Profit of the business

    Specific Outcome 3: Propose actions to improve sales performance

    Assessment criteria
  • Methods to improving sales in designated area are proposed to management in accordance with organisational procedures.
  • Agreed methods to improve sales are communicated to the team simply ensuring full understanding by all concerned. 

  • UNIT STANDARD CCFO DEMONSTRATING 
    Specific Outcome 1: Explain the effect of sales on the Net Profit of the business

    Assessment criteria
  • The effect of reduced Net Profit on employees is explained.
  • The effect of sales on the organsiation and employees is explained to members of the team simply ensuring full understanding by all concerned. 

  • UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  49397   National Certificate: Wholesale and Retail Operations Supervision  Level 4  Level TBA: Pre-2009 was L4  Reregistered  2023-06-30  W&RSETA 
    Elective  57712   Further Education and Training Certificate: Generic Management  Level 4  NQF Level 04  Reregistered  2023-06-30  As per Learning Programmes recorded against this Qual 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. A and S Training Consultancy 
    2. Aboutlearning Pty Ltd 
    3. Braune Training (Pty) Ltd 
    4. CENTRAL BUSINESS ACADEMY (PTY) LTD 
    5. College of Production Technology 
    6. Creative Thinking Trading 524 
    7. Edutel Wholesale & Retail Academy 
    8. Guest Resource Services (Pty) Ltd 
    9. Institute of Professional Studies and Services 
    10. Liza Gresse Consulting 
    11. Marrian Ridge Computer Centre (Pty) Ltd 
    12. Masstores (Pty) Ltd 
    13. Mr Price Group Ld 
    14. MULTI MODE LEARNING 
    15. NOFESA cc 
    16. Northlink College - Protea Campus 
    17. Occupation-Defined Learning 
    18. Owl Business Training (Pty) Ltd 
    19. QUANTUM SKILLS 
    20. SDTSA Training Providers 
    21. Shoprite Checkers 
    22. Tshimedzwa Development Centre (Pty) Ltd 
    23. Woolworths Pty Ltd 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.