SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Conduct referrals in labour conciliation 
SAQA US ID UNIT STANDARD TITLE
119930  Conduct referrals in labour conciliation 
ORIGINATOR
SGB Human Resource Management and Practices 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Human Resources 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 5  Level TBA: Pre-2009 was L5 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
The learner credited with this unit standard will be able to conduct and administer referrals and submissions in a labour conciliation process in dispute resolution, in terms of South African Labour Legislation and/or recognised dispute resolution procedures in a bargaining council collective agreement and/or private agency.

The qualifying learner will be able to:
  • Define the purpose of screening of referrals
  • Define and apply the term "Jurisdiction"
  • Screen Referrals
  • Complete screening process 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    Communication at NQF Level 4. 

    UNIT STANDARD RANGE 
    N/A 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Define the purpose of screening of Referrals. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Screening of Referrals for mediation is explained in terms of appropriate procedural categories. 

    ASSESSMENT CRITERION 2 
    Different factors affecting screening and the implications for the mediation process are discussed in a workshop and reported. 

    SPECIFIC OUTCOME 2 
    Define and apply the term "Jurisdiction". 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The interpretation and application of the term "Jurisdiction" is explained in a mediation context. 

    ASSESSMENT CRITERION 2 
    Different mediating bodies are identified and the jurisdiction of each is analysed with reference to relevant statutes and legislation affecting jurisdiction, and described in a presentation. 
    ASSESSMENT CRITERION RANGE 
    Commission for Conciliation, Mediation and Arbitration (CCMA), Bargaining Councils, Dispute mediating bodies.
     

    SPECIFIC OUTCOME 3 
    Conduct the screening of a referral. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The criteria for screening are identified using organisational procedure. 

    ASSESSMENT CRITERION 2 
    A referral is identified using the criteria for screening and the appropriate administrative processes. 

    SPECIFIC OUTCOME 4 
    Complete the screening of a referral. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The criteria for screening are verified using organisational procedure. 

    ASSESSMENT CRITERION 2 
    Parties to the conciliation process are advised of the process and administration is completed using organisational procedure. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • This Unit standard will be internally assessed by the provider and moderated by a moderator registered by a relevant accredited ETQA or an ETQA that has a Memorandum of Understanding with the relevant accredited ETQA.
  • An individual wishing to be assessed (including through RPL) against this unit standard may apply to an assessment agency, assessor or provider institution accredited by the relevant ETQA or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA or with an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this unit standard or assessing this unit standard must be accredited as a provider with the relevant ETQA, or with an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Moderation of assessment will be conducted by the relevant ETQA according to the policies and guidelines for assessment and moderation of that ETQA, at its discretion, in terms of agreements reached about assessment and moderation between various ETQAs (including professional bodies). 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Appropriate labour legislation and other related legislation pertaining to bargaining councils and collective agreements.
  • The functions, powers and duties of the CCMA, the Labour Court and the Labour Appeal Court.
  • The Labour Relations Act.
  • The Basic Conditions of Employment Act.
  • The Employment Equity Act.
  • The Skills Development Act and its impact on all role-players and stakeholders. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
  • Identify and solve problems regarding the enforcement of the basic conditions of Employment Act and tax requirements pertaining to collective agreements.
  • Identify and solve problems related to the interpretation of related labour legislation and the impact on all stakeholders. 

  • UNIT STANDARD CCFO ORGANISING 
    Organise oneself and one's activities so that copies of all related labour legislation is available on request. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise and critically evaluate information related to Labour Legislation for bargaining councils and collective agreements. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively with all stakeholders in gathering and explaining the appropriate labour legislation requirements and the impact it may have on them. 

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology effectively and critically in obtaining information related to all labour legislation. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of related systems by recognising the impact of the labour legislation on bargaining councils and collective agreements. 

    UNIT STANDARD CCFO CONTRIBUTING 
    Contribute to the full personal development of each learner and the social and economic development of the society at large, by making it the underlying intention of any programme of learning to make an individual aware of the importance of being culturally and aesthetically sensitive across a range of social contexts when interpreting various pieces of labour legislation. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  93994   National Diploma: Labour Relations Practice: Dispute Resolution  Level 5  NQF Level 05  Reregistered  2023-06-30  As per Learning Programmes recorded against this Qual 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.