SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Conduct negotiations in labour mediation 
SAQA US ID UNIT STANDARD TITLE
119939  Conduct negotiations in labour mediation 
ORIGINATOR
SGB Human Resource Management and Practices 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Human Resources 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 5  Level TBA: Pre-2009 was L5 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
The learner credited with this unit standard will be able to conduct negotiations as required of a mediator in dispute resolution in the South African Labour Legislation environment and/or organisational dispute resolution procedures in a bargaining council collective agreement and/or private agency.

The learner will be able to:
  • Identify the core elements of the negotiation process.
  • Select and apply a range of negotiation methods, techniques and tactics.
  • Plan, prepare and evaluate a negotiation.
  • Compare different mediation processes. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    Communication at NQF Level 4 

    UNIT STANDARD RANGE 
    N/A 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Identify the core elements of the negotiation process. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Negotiation is clearly defined and key elements identified and elaborated in written form. 

    ASSESSMENT CRITERION 2 
    Various approaches to negotiations are described and explained, with examples, in written form. 

    ASSESSMENT CRITERION 3 
    A Pluralist Philosophy and its means of managing conflict is researched and presented outlining its advantages and disadvantages. 

    ASSESSMENT CRITERION 4 
    The distinction between procedural and substantive agreements is presented with examples in written form. 

    SPECIFIC OUTCOME 2 
    Select and apply a range of negotiation methods, techniques and tactics. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The advantages and disadvantages of a range of negotiation options for mediation are discussed and the outcomes recorded and presented in a written report. 

    ASSESSMENT CRITERION 2 
    Negotiation tactics, techniques and methods are analysed and discussed in relation to the mediation process. 

    ASSESSMENT CRITERION 3 
    The phases of the distributive process are described and the centrality of power in their use for mediation are presented in written form. 

    SPECIFIC OUTCOME 3 
    Plan, prepare and evaluate a negotiation. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The phases of the negotiation process are identified and each phase elaborated in written form. 

    ASSESSMENT CRITERION 2 
    The key elements of the preparation stage are described, outlined and delivered in a presentation. 

    ASSESSMENT CRITERION 3 
    The degree of success of the negotiation is analysed using appropriate criteria and the findings recorded in written form. 

    SPECIFIC OUTCOME 4 
    Compare different mediation processes. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The objectives and criteria for intervention are identified for mediation. 

    ASSESSMENT CRITERION 2 
    The strategies and tactics are discussed in a group and submitted in a written report. 

    ASSESSMENT CRITERION 3 
    The skills and tactics of Process mediation and Content mediation are compared and presented. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • This Unit standard will be internally assessed by the provider and moderated by a moderator registered by a relevant accredited ETQA or an ETQA that has a Memorandum of Understanding with the relevant accredited ETQA.
  • An individual wishing to be assessed (including through RPL) against this unit standard may apply to an assessment agency, assessor or provider institution accredited by the relevant ETQA or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA or with an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this unit standard or assessing this unit standard must be accredited as a provider with the relevant ETQA, or with an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Moderation of assessment will be conducted by the relevant ETQA according to the policies and guidelines for assessment and moderation of that ETQA, at its discretion, in terms of agreements reached about assessment and moderation between various ETQAs (including professional bodies). 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Principles and practices of negotiations
  • Mechanisms and techniques of negotiations
  • South African labour legislation
  • Case law and seminal judgements
  • Conflict management techniques
  • Persuasive communication tools 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems regarding the advantages and disadvantages of a range of negotiation options. 

    UNIT STANDARD CCFO ORGANISING 
    Organising oneself and one's activities so that a Pluralist Philosophy and its central means of managing conflict is researched and discussed. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively the key elements of the preparation stage and the strategies and tactics available in mediation. 

    UNIT STANDARD CCFO SCIENCE 
    Using science and technology effectively and critically, in and aesthetically sensitive across a range of social contexts when conducting negotiations. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrating an understanding of the world as a set of related systems by recognising various approaches to negotiations in relation to mediation and working environments. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Fundamental  93994   National Diploma: Labour Relations Practice: Dispute Resolution  Level 5  NQF Level 05  Reregistered  2023-06-30  As per Learning Programmes recorded against this Qual 
    Elective  58337   Further Education and Training Certificate: Trade Union Practice  Level 4  NQF Level 04  Reregistered  2023-06-30  ETDP SETA 
    Elective  74570   National Certificate: Labour Relations Practice  Level 6  Level TBA: Pre-2009 was L6  Reregistered  2023-06-30  SERVICES 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. Aldabri 106 Institute for Quality (Pty) Ltd 
    2. Breakeven 59(PTY) Ltd 
    3. DITSELA LABOUR INSTITUTION 
    4. ELIJAH BARAYI MEMORIAL TRAINING CENTRE 
    5. T Mabuya & Associates (Pty) Ltd 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.