SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Analyse, interpret and communicate information 
SAQA US ID UNIT STANDARD TITLE
120304  Analyse, interpret and communicate information 
ORIGINATOR
SGB Administration 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Public Administration 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 5  Level TBA: Pre-2009 was L5 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This Unit Standard will be useful for elected political leaders and public sector officials involved with the service delivery activities that require use of public assets to render services to communities. This Unit Standard will also be useful for South Africa's public officials and political executives, strategic executive managers and other role-players. The qualifying learner will be able to apply communication knowledge, skills and values which will contribute to the improvement in service delivery to communities.

The qualifying learner is capable of:
  • Collating and categorising information.
  • Analysing information.
  • Developing conclusions and recommendations.
  • Communicating conclusions and recommendations according to organisational and legislative requirements. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that learners are competent in Communication at NQF level 4. It is also recommended that learners are competent in Computer Skills at NQF Level 4. 

    UNIT STANDARD RANGE 
    N/A 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Collate and categorise information. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The information collation method is selected based on required analysis. 

    ASSESSMENT CRITERION 2 
    Measures to minimise the impact are implemented in line with the required analysis. 

    ASSESSMENT CRITERION 3 
    Data is captured in a format that protects its integrity and is accessible to users. 

    ASSESSMENT CRITERION 4 
    Data is stored in accordance with information categories of the organisational knowledge management system. 

    SPECIFIC OUTCOME 2 
    Analyse information. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Data is analysed using analysis techniques based on information required. 

    ASSESSMENT CRITERION 2 
    Analytical techniques are applied in accordance with methodological conventions. 

    ASSESSMENT CRITERION 3 
    Variations and anomalies are recorded in accordance the prescripts of the methodology. 

    ASSESSMENT CRITERION 4 
    Anomalies are acted upon without compromising the validity of the analysis. 

    SPECIFIC OUTCOME 3 
    Develop conclusions and recommendations. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Interpretation methods are applied consistently to all the information. 

    ASSESSMENT CRITERION 2 
    Conclusions drawn are derived from a logical interpretation of the information. 

    ASSESSMENT CRITERION 3 
    Key points of the conclusion(s) are documented in accordance with organisational reporting format. 

    ASSESSMENT CRITERION 4 
    A valid analysis is provided as an addendum to the report to support assumptions made. 

    SPECIFIC OUTCOME 4 
    Communicate conclusions and recommendations according to organisational and legislative requirements. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The information presented reflects the key points, is traceable, unambiguous and is a valid reflection of the data. 

    ASSESSMENT CRITERION 2 
    The information presented meets the requirements of organisational reports in terms of format, style, detail and complexity. 

    ASSESSMENT CRITERION 3 
    The method of presentation meets the organisational and legislative requirements of timing, distribution, confidentiality and security. 

    ASSESSMENT CRITERION 4 
    The information presented is in line with audience needs. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • Any individual wishing to be assessed (including through RPL) against this unit standard may apply to an assessment agency, assessor or provider institution accredited by the relevant ETQA, or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA, or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this unit standard or assessing this unit standard must be accredited as a provider with the relevant ETQA, or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Moderation of assessment will be conducted by the relevant ETQA at its discretion. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    The learner must demonstrate an understanding of:
  • The Public Services Act.
  • The Municipal Systems Act and the Municipal Structures Act.
  • The Promotion of Administrative Justice Act.
  • The Promotion of Access the Information Act.
  • The Batho-Pele White Paper on Transforming Public Sector Service Delivery.
  • Public Finance Management act.
  • Information flows within the organisation.
  • Customer service techniques.
  • Communication obstacles and techniques. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems using critical and creative thinking processes to analyse and interpret information. 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others as a member of a team, group, organisation or community to fulfil communication requirements in public service sector. 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one's activities responsibly to ensure a proactive communication strategy. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise and critically evaluate information to convey the correct and appropriate communication messages. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively using visual, mathematical and/or language in the modes of oral and/or written persuasion to convey communications messages. 

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology effectively and critically, showing responsibility to the environment and health of others to integrate communication tools into work context. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of interrelated systems by recognising that communication problem-solving contexts within the public sector do not exist in isolation. 

    UNIT STANDARD CCFO CONTRIBUTING 
  • Participating as responsible citizens in the life of local, national and global communities by ensuring that communication within the public sector is carried out in a responsible and accountable manner.
  • Be culturally and aesthetically sensitive in relating to all internal and external roleplayers across a range of contexts when apply communication skills in a public sector environment. 

  • UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    Additional

    Articulation Possibilities:

    This unit standard will enable a learner to articulate to other qualifications in Financial Management, Financial Services, Business Administration, Public Finance Management and Administration, Municipal Finance Management and Administration, Generic Financial Management, Leadership in Local Government. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  60549   National Diploma: Aeronautical Information Management Practice  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered" 
    2016-12-31  TETA 
    Fundamental  80547   National Certificate: Auctioneering Practices  Level 5  NQF Level 05  Reregistered  2023-06-30  SERVICES 
    Fundamental  67467   National Certificate: Municipal Governance  Level 5  NQF Level 05  Reregistered  2023-06-30  As per Learning Programmes recorded against this Qual 
    Fundamental  58759   National Certificate: Ports and Harbours  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered" 
    2015-06-30  TETA 
    Fundamental  50060   National Certificate: Public Administration  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  PSETA 
    Fundamental  57805   National Certificate: Public Sector Employment and Skills Development Practices  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  PSETA 
    Fundamental  58995   National Certificate: Weather Observation  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  TETA 
    Fundamental  62610   National Diploma: Copywriting  Level 5  NQF Level 05  Reregistered  2021-06-30  As per Learning Programmes recorded against this Qual 
    Fundamental  59256   National Diploma: Flight Dispatch  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered" 
    2016-12-31  TETA 
    Fundamental  58183   National Diploma: Forensic Pathology Support  Level 5  NQF Level 05  Reregistered  2023-06-30  SAS SETA 
    Fundamental  59304   National Diploma: Freight Forwarding and Customs Compliance  Level 5  NQF Level 05  Reregistered  2023-06-30  TETA 
    Elective  63369   National Diploma: Trade Union Practice  Level 5  NQF Level 05  Reregistered  2023-06-30  ETDP SETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. Africa Corporate Training Institute and HR Consulting 
    2. ARMS - Audit & Risk Management Solutions 
    3. Bantubanye Skills 
    4. Boni Africa Events & Development 
    5. CTC College(PTY) LTD. 
    6. Development Bank of Southern Africa (DBSA) 
    7. GOBELA CONSULTING 
    8. Jobafrik Consulting 
    9. Josmap Training Institute 
    10. Kgolo Institute 
    11. Khosithi Training 
    12. Letlhokoa Management Services CC 
    13. M.I.C. Training and Development 
    14. Mahayi HRD Services cc 
    15. Marcado Human Resources Strategies 
    16. Mod-Mosh Projects and Consulting (PTY) LTD 
    17. Mortarboard Training Solutions 
    18. Multiple Productive Management Solutions 
    19. Nemalale Eagles Consultancy CC 
    20. Nhlahle Development Agency 
    21. PMA Holdings (PTY ) LTD. 
    22. SA Maritime School and Transport College 
    23. SANDF COLLEGE OF EDUCATIONAL TECHNOLOGY 
    24. Sisodwa Investment Enterprise 
    25. Solstice Networks CC. 
    26. South African Weather Service 
    27. STARPLEX 408 CC 
    28. SWARANANG MANAGEMENT CONSULTING CC 
    29. Vhutshilo Health And Training Organisation 
    30. Ya Hina Management Consulting and projects 
    31. Zambezi Accounting (Pty) Ltd 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.