SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Carry out course administration 
SAQA US ID UNIT STANDARD TITLE
123393  Carry out course administration 
ORIGINATOR
SGB Occupationally-directed ETD Practitioners 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 05 - Education, Training and Development Adult Learning 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 3  NQF Level 03 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard replaces: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
9949  Compile report on workplace skills plan(s)  Level 5  Level TBA: Pre-2009 was L5  20  Complete 

PURPOSE OF THE UNIT STANDARD 
This Unit Standard will be useful for training coordinators, office administrators, trainers, training officers or anyone responsible for course administration.

People credited with this unit standard are capable of:
  • Carrying out pre-course arrangements and administration.
  • Providing administrative support during courses.
  • Maintaining course records. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that learners will have general administration skills, Computer Literacy and Communications at NQF Level 3. 

    UNIT STANDARD RANGE 
    Administrators will be working within the context of established administration processes and procedures, under the supervision or direction of a manager, and in consultation with Education, Training and Development (ETD) personnel. 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Carry out pre-course arrangements and administration. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Course administration requirements are confirmed with relevant ETD practitioners and/or written instructions. 

    ASSESSMENT CRITERION 2 
    Pre-course arrangements are completed within agreed time frames and are recorded in line with organisational requirements. 
    ASSESSMENT CRITERION RANGE 
    Course nominations and bookings; provision of course information; pre-course assessments, bookings for venue; catering; travel and accommodation; as applicable.
     

    ASSESSMENT CRITERION 3 
    Arrangements are made to cater for special needs. 

    ASSESSMENT CRITERION 4 
    Learning resources are confirmed to be sufficient and ready for the course. 

    ASSESSMENT CRITERION 5 
    Venue access and layout is arranged to meet course requirements. 

    ASSESSMENT CRITERION 6 
    Financial arrangements are made according to organisational procedures. 

    SPECIFIC OUTCOME 2 
    Provide administrative support during courses. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Administrative support is provided during the course to ensure records are accurate and current. 

    ASSESSMENT CRITERION 2 
    Learner queries concerning administrative and/or logistical arrangements are dealt with effectively and efficiently, and in line with organisational procedures. 

    ASSESSMENT CRITERION 3 
    Support is provided to the ETD practitioners and managers which contributes towards the smooth and efficient running of the course. 

    SPECIFIC OUTCOME 3 
    Maintain course records. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Course results are captured and maintained as per organisational requirements. 

    ASSESSMENT CRITERION 2 
    Records are maintained to ensure they are current and accurate. 

    ASSESSMENT CRITERION 3 
    Confidentiality of records is maintained, while ensuring ease of access to designated users. 

    ASSESSMENT CRITERION 4 
    Evaluation data is captured and distributed to designated personnel. 

    ASSESSMENT CRITERION 5 
    Records meet the quality assurance requirements of the relevant quality assurance body. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • Assessors for this Unit Standard must be registered with the relevant ETQA, or with an ETQA that has a Memorandum of Understanding with the appropriate ETQA.
  • Providers of learning towards this Unit Standard must be accredited through the relevant ETQA by SAQA, or with an ETQA that has a Memorandum of Understanding with the appropriate ETQA.
  • Moderators must be registered as assessors with the relevant ETQA, or with an ETQA that has a Memorandum of Understanding with the relevant ETQA. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    The following knowledge is embedded within the unit standard, and will be assessed directly or implicitly through assessment of the specific outcomes in terms of the assessment criteria:
  • Use and understanding of directories for telephone, venue and conference centres, restaurants, car rental, travel and accommodation.
  • Telephone techniques.
  • Use of technology: photocopier, e-mail, fax machines, website for research. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems regarding specific course requirements. 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others liasing and negotiating dates and venues. 

    UNIT STANDARD CCFO ORGANISING 
    Organise oneself and one's activities to collect and collate information on venues and caterers. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively using assertive telephone techniques and negotiating skills. 

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology to communicate course details (e-mail, fax and telephone). 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    This unit standard replaces unit standard 9949, "Compile report on workplace skills plan(s)", Level 5, 20 credits. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  50332   Further Education and Training Certificate: Occupationally-Directed Education Training and Development Practices  Level 4  NQF Level 04  Reregistered  2023-06-30  ETDP SETA 
    Elective  61595   Further Education and Training Certificate: Business Administration Services  Level 4  NQF Level 04  Reregistered  2021-06-30  As per Learning Programmes recorded against this Qual 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. Academy of People Development (PTY) LTD 
    2. Aldabri 106 Institute for Quality (Pty) Ltd 
    3. AQUARIUS SKILLS SOLUTION 
    4. Bohlali Provider Support 
    5. Boston City Campus and Business College (PTY) Ltd 
    6. BPK Trading and Project 
    7. Business Management Training College (Pty) Ltd 
    8. CORE TRAINING INTERNATIONAL 
    9. Dabulamanzi & Njabulo Ndaba Consulting cc 
    10. Diligence Defined Projects PTY Ltd t/a Deligence Defined 
    11. Durban Institute of Skills Training cc 
    12. EDUTEL SKILLS DEVELOPMENT PTY LTD 
    13. Emergence Learning Academy (Pty) Ltd 
    14. Empire Conferencing and Training 
    15. Enjo Consultants 
    16. HEART Solutions 
    17. Inkwazi Learning Network 
    18. Isamon Integrated 
    19. Isamon Vocational College of Excellence Pty Ltd 
    20. Learnership Support Systems (Pty) Ltd 
    21. Learning Performance Link 
    22. M3i Skills Development 
    23. Maccauvlei Learning Academy 
    24. Marematlou Training Institute 
    25. Matimba Management and Labour cc 
    26. MENTORNET (PTY) LTD 
    27. NTI College 
    28. OBET PRO - Outcomes Based Education and Training Programmes 
    29. PC Educational Holdings 
    30. PC Educational Holdings Pty Ltd 
    31. Petra institute of Development (PTY) Ltd 
    32. Phangwana Consulting and Training Services 
    33. QPD CONSULTANTS 
    34. Resonance Institue of Learning 
    35. SPS Consulting (Pty) Ltd 
    36. Starplex 489 cc 
    37. The Institute of People Development 
    38. TMG Quality Services 
    39. Ulwazi Training & Development 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.