SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Define target audience profiles and skills gaps 
SAQA US ID UNIT STANDARD TITLE
123396  Define target audience profiles and skills gaps 
ORIGINATOR
SGB Occupationally-directed ETD Practitioners 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 05 - Education, Training and Development Adult Learning 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 4  NQF Level 04 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard replaces: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
9940  Conduct elementary field research in education, training and development or occupation  Level 4  NQF Level 04  Complete 

PURPOSE OF THE UNIT STANDARD 
This Unit Standard will be useful for training coordinators, trainers, facilitators, or anyone responsible for identifying skills gaps and developing target audience profiles in order to inform learning interventions and/or learning design. The Unit Standard will also be useful for those who provide guidance and advice to learners about their learning, assessment and recognition opportunities. The target audience profile will be developed using basic data collection methods and a basic research process.

People credited with this unit standard are capable of:
  • Preparing for information gathering.
  • Gathering information on learners.
  • Carrying out a basic skills audit.
  • Compiling a report on the target audience and skills gaps. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that learners are already competent in Communications at NQF level 3 and are able to use basic data gathering methods. 

    UNIT STANDARD RANGE 
    The following scope and context applies to the whole Unit Standard:
  • A target audience profile provides details about potential and actual learners for the purpose of planning, designing, facilitating, evaluating and supporting learning. The details would typically include demographics, socio-economic status, age, language, literacy levels, qualifications, previous experience with different learning media, preferred learning styles, levels of experience, levels of motivation, special needs and possible barriers to learning.
  • A skills gap identifies the gap between the skills required for a particular job or set of jobs and the findings concerning learner's current skills in relation to the requirements; thus a skills gap highlights the gaps between skills needed and skills in place.
  • For the purposes of this Unit Standard, the learner would not be expected to carry out a skills analysis i.e. the learner would not be expected to identify the skills associated with the various roles and jobs of employees. Rather, this analysis would be available to the learner, usually in the form of a given skills audit instrument.
  • At this level, it is expected that learners will gather information through document reviews, interviews and basic questionnaires developed by self to elicit answers to the above. It is assumed that the learner would define the target audience profile and skills gap as per a given project plan to serve the research needs of needs/performance analysis, skills planning, learning design, facilitation and evaluation. 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Prepare to profile learners and carry out a basic skills audit. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The scope, target and objectives of the profiling are identified and agreed with the project leader. 

    ASSESSMENT CRITERION 2 
    A variety of data gathering techniques are selected to ensure coverage of the scope of the project. 
    ASSESSMENT CRITERION RANGE 
    Techniques include document reviews, interviews and basic questionnaires.
     

    ASSESSMENT CRITERION 3 
    Data gathering techniques selected are manageable, time- and cost-effective. 

    ASSESSMENT CRITERION 4 
    Appropriate information gathering instruments are selected and/or prepared to meet the objectives. 
    ASSESSMENT CRITERION RANGE 
    Instruments include questionnaires and checklists.
     

    ASSESSMENT CRITERION 5 
    Sources of information are identified to ensure the profile covers the intended scope as per given objectives. 
    ASSESSMENT CRITERION RANGE 
    Sources include, subject experts, managers, employees, learners, ETD practitioners, previous audits, workplace skills plans, training records, course evaluations, CVs, learner records.
     

    SPECIFIC OUTCOME 2 
    Profile learners. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Information about learners is gathered from a range of relevant sources as per the plan. 

    ASSESSMENT CRITERION 2 
    Methods of gathering information are chosen which are appropriate to the situation and maintain confidentiality where required. 

    ASSESSMENT CRITERION 3 
    Information is valid, relevant to the project objectives, representative of the target audience and covers the full scope of the project. 

    ASSESSMENT CRITERION 4 
    Information is recorded accurately and in a manner that facilitates further analysis. 

    SPECIFIC OUTCOME 3 
    Carry out a basic skills audit. 
    OUTCOME RANGE 
    The audit will be carried out using given basic skills audit instruments. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The audit is carried out in line with organisational policy and project plan. 

    ASSESSMENT CRITERION 2 
    The audit covers the intended scope of the project within agreed timeframes. 

    ASSESSMENT CRITERION 3 
    The audit is targeted at the appropriate groups of people as per the project plan. 

    ASSESSMENT CRITERION 4 
    Audit information is gathered and recorded accurately and in a manner that facilitates basic analysis. 

    ASSESSMENT CRITERION 5 
    The audit is valid and is successful in identifying the skills gap. 

    SPECIFIC OUTCOME 4 
    Compile a report on the target audience profile and skills gaps. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The report covers the full scope of the project such that all key information required is presented in the report. 
    ASSESSMENT CRITERION RANGE 
    The details to cover the skills gaps and the target audience profile, including demographics, socio-economic status, age, language, literacy levels, qualifications, previous experience with different learning media, preferred learning styles, levels of experience, levels of motivation, special needs and possible barriers to learning.
     

    ASSESSMENT CRITERION 2 
    The structure of the report is useful for further analysis, whether this be to assist in planning, designing, facilitating or evaluating learning or any other objectives. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • Assessors for this Unit Standard must be registered with the relevant ETQA, or with an ETQA that has a Memorandum of Understanding with the appropriate ETQA.
  • Providers of learning towards this Unit Standard must be accredited through the relevant ETQA by SAQA, or with an ETQA that has a Memorandum of Understanding with the appropriate ETQA.
  • Moderators must be registered as assessors with the relevant ETQA, or with an ETQA that has a Memorandum of Understanding with the relevant ETQA. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    The following knowledge is embedded within the unit standard, and will be assessed directly or implicitly through assessment of the specific outcomes in terms of the assessment criteria:
  • Data-gathering methods and instruments.
  • Sources and effects of bias.
  • The basic principles of an outcomes-based system. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others and in teams - this outcome will be demonstrated in the way the learner cooperates with team members and others to gather information. 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one's activities responsibly and effectively - this outcome will be demonstrated through the general and specific activities related to preparing and implementing the information gathering process. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise and critically evaluate information - this outcome will be demonstrated when learners gather information and carry out a skills audit. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively using visual, mathematical and/or language skills - this outcome will be demonstrated in the way the learner communicates to team members and sources of information, as well as in the quality of the report. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    This unit standard replaces unit standard 9940, "Conduct Elementary field research in ETD or occupation.", Level 4, 8 credits. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  65051   Further Education and Training Certificate: Arts and Culture Development Support  Level 4  NQF Level 04  Reregistered  2023-06-30  CATHSSETA 
    Core  50332   Further Education and Training Certificate: Occupationally-Directed Education Training and Development Practices  Level 4  NQF Level 04  Reregistered  2023-06-30  ETDP SETA 
    Core  50334   National Certificate: Occupationally Directed Education Training and Development Practices  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  ETDP SETA 
    Core  50333   National Diploma: Occupationally Directed Education, Training and Development Practices  Level 5  NQF Level 05  Reregistered  2023-06-30  ETDP SETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. A5 Competence Evolution 
    2. Abinet Training and Development 
    3. Academy for Continuous Professional Development 
    4. Academy of People Development (PTY) LTD 
    5. Academy Training Group 
    6. Access Employment Skills & Development Agency 
    7. Accreditation & Training Services 
    8. Advantage Training Services cc 
    9. AFRICA COMPETENCY DEVELOPMENT (PTY)LTD 
    10. Aldabri 106 Institute for Quality (Pty) Ltd 
    11. Amaqamu Project Management and Consulting 
    12. AQUARIUS SKILLS SOLUTION 
    13. Aquila Summa Offensa Responsio Iugales Praestructio (ASORIP) (NPC) 
    14. Assessment & RPL College (Pty) Ltd 
    15. ASSESSMENT COLLEGE OF SOUTH AFRICA PTY LTD 
    16. ATE Solutions (Pty) Ltd 
    17. Bohlali Provider Support 
    18. Boikgantsho Consulting & Events cc 
    19. Bonang Training & Development 
    20. BORDERGATE EVENTS MANAGEMENT AND PROJECTS 
    21. BPK Trading and Project 
    22. Brain Boosters Business Education (PTY) LTD 
    23. Brainwave Projects 1997 CC 
    24. Breakeven 59(PTY) Ltd 
    25. Bull's Business and Skills Training Institute 
    26. Business Development Unit (PTY)Ltd 
    27. Business Intelligence Trading 48 (PTY) LTD 
    28. Cale Developments 
    29. Chartall Business College 
    30. Colleen Osorio Skills Development Consultancy cc 
    31. Compass Academy of Learning 
    32. Cool Ideas 1 (PTY) LTD. t/a VERYCOOLIDEAS 
    33. CORE TRAINING INTERNATIONAL 
    34. D and D Lwazi Renaissance Research and Development Institute 
    35. D M Management and Consulting 
    36. Dabulamanzi & Njabulo Ndaba Consulting cc 
    37. Ditshiamiso Business Enterprise cc 
    38. Divine Inspiration Trading 704 PTY Ltd 
    39. Durban Institute of Skills Training cc 
    40. Eagles Wings Skills Development Consultants 
    41. EDUTEL SKILLS DEVELOPMENT PTY LTD 
    42. Emergence Learning Academy (Pty) Ltd 
    43. Empire Conferencing and Training 
    44. Enjo Consultants 
    45. Environment and Language Education Trust 
    46. Esigangeni General Trading 
    47. FICS Ekurhuleni West 
    48. Funda Africa Academy (Pty) Ltd 
    49. Future Performance Training and Development 
    50. Fuze Divergency Enterprise2 Pty Ltd 
    51. Gotsec Skills Training 
    52. HAGGIE STEEL WIRE ROPE (MEMBER OF SCAW METALS GROUP) (Cleveland) 
    53. HEART Solutions 
    54. HRD Performance Consultants 
    55. HRD Training & Consulting 
    56. ICM t/a Institute for Career Management 
    57. Igugu Training and Investments 
    58. IN TUITION 
    59. Inkwazi Learning Network 
    60. INKWENKWEZI PRIVATE COLLEGE - SKILLS DEVELOPMENT cc 
    61. Isamon Integrated 
    62. Isamon Vocational College of Excellence Pty Ltd 
    63. Isibani Skills Academy 
    64. Isibani Soluntu Development Trust 
    65. IYAM Investments (Pty) Ltd 
    66. Jale Holdings (Pty) Ltd 
    67. JESUA CONSULTANTS (Hartenbos) (WA) 
    68. Josmap Training Institute 
    69. Jothavir Skilling t/a Eduskills Rainbow 
    70. Kapoko Trading Enterprise 5 
    71. Karabo Info Centre and Trading 
    72. Katiso-kuno Consulting 
    73. Keetileafrika Training Institute 
    74. Kgaka Kgolo Institute 
    75. Kgang-Kgolo Consulting 
    76. Khaas Training Academy 
    77. kitso Interventions 
    78. KITSO TRAINING AND DEVELOPMENT 
    79. Klein Karoo Resource Centre 
    80. Labohlano Trading 66 Pty Ltd 
    81. Learnership Support Systems (Pty) Ltd 
    82. Learning Performance Link 
    83. Life Projects 
    84. Loago Business Consulting 
    85. M3i Skills Development 
    86. Maccauvlei Learning Academy 
    87. Mapheto Business Enterprises t/a MBE 
    88. Marematlou Training Institute 
    89. Matimba Management and Labour cc 
    90. Mawethu Training 
    91. MENTORNET (PTY) LTD 
    92. Mgwezane Training and Events Management CC. 
    93. MIET 
    94. Motheo Training Institute Trust 
    95. Mthimkhulu Skills Development Services 
    96. Mtk Corporation Solutions 
    97. MWG Logistical Services 
    98. National Versatile Training Institute 
    99. Ndzalama Training 
    100. Nero Training Consultants cc 
    101. Netgrow Training Solutions 
    102. Networx for Career Development 
    103. Nkqubela Community Developers 
    104. Nomagwanishe Investments cc 
    105. NOMAKU TRADERS CC 
    106. NS Zonke Management Consultants 
    107. Nsovo Learning Academy 
    108. NTI College 
    109. Ntsangalala Business Enterprise 
    110. OMNI HR CONSULTING PTY LTD 
    111. Opehst Trading 
    112. Organisation Test 1 
    113. Pachi Global Foundation 
    114. Paradise Skills Development 
    115. PC Educational Holdings 
    116. PC Educational Holdings Pty Ltd 
    117. PCS LEARNING SOLUTIONS 
    118. PEAKFORD MANAGEMENT CONSULTING 
    119. Petra institute of Development (PTY) Ltd 
    120. Phakamisa Training Company 
    121. Phangwana Consulting and Training Services 
    122. Pholo Human Capital 
    123. Pitt Institute T/A Imithombo Institute 
    124. PMA Holding (Pty) Ltd 
    125. PND Academy of Learning cc 
    126. PRIMESERV CORPORATE SOLUTIONS PTY LTD T/A PRIMESERV HR SOLUTIONS 
    127. PRIOR LEARNING CENTRE 
    128. PRO-ACTIVE PUBLIC SERVICES COLLEGE/PTY/LTD 
    129. Professional Development and Training Institute (Pty) Ltd 
    130. QPD CONSULTANTS 
    131. Reflections Development Institute 
    132. Regenesys Management (Pty) Ltd 
    133. Resonance Institue of Learning 
    134. Retshetse Training Project 
    135. S A Skills Solutions (Pty) Ltd 
    136. Saint Colonel Graduate Institute (PTY) Ltd 
    137. SAKHISISIZWE PROJECTS 
    138. Sanchaa Connection 
    139. SANDF COLLEGE OF EDUCATIONAL TECHNOLOGY 
    140. Scan Training Solutions 
    141. SEOPOSENGOE TRAINING CONSULTANCY CC 
    142. Sigodi Development Services and Associates (SDS) cc 
    143. Sisazi Consulting 
    144. Sizani Consulting cc 
    145. SKILLS DYNAMICS AFRICA PTY LTD 
    146. Sondela Academy PTY LtD 
    147. Southern African Institute of Learning (SAIL) 
    148. SPS Consulting (Pty) Ltd 
    149. Starplex 489 cc 
    150. T Mabuya & Associates (Pty) Ltd 
    151. TEAM CONSULTANTS CC 
    152. Tembe Service Providers 
    153. The Brokers Learning Centre 
    154. The Institute of People Development 
    155. The Iscariota Group (Pty) Ltd 
    156. THE SKILLS COLLEGE FOR DEVELOPMENT AND TRAINING(PTY) LTD 
    157. THE SKILLS FACTOR 
    158. The Skills Launchpad 
    159. The Supreme Training Academy 
    160. THINK TWICE 
    161. Thobologo Training and Education Group (Pty) Ltd 
    162. Thuba Segole Bed and Breakfast and Enterprise 
    163. Thuto Adult Centre 
    164. Thuto Ya Setshaba Training Services (Pty) Ltd 
    165. Tinissa Trading 29 PTY Ltd 
    166. TMG Quality Services 
    167. Train 2 Teach (PTY) Ltd 
    168. Training Answers 
    169. Trainyoucan 
    170. True Reflection Training and Development cc 
    171. Tsheko-ke-Mokwena Transport and Projects (PTY) Ltd 
    172. Tshepo Hope Consulting 
    173. TSHIRELETSO COMMUNITY CARE CENTRE 
    174. Ulwazi Training & Development 
    175. Umzansi Educational Programs Centre 
    176. VUTLHARI BYA DZONGA CONSULTANTS 
    177. Yellow Media Learning Institute (Pty) Ltd 
    178. Yellow Media Publishers (Pty) Ltd 
    179. Zamsiba Development Consultants 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.