SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Demonstrate An Ability To Work With Local Communities 
SAQA US ID UNIT STANDARD TITLE
12351  Demonstrate An Ability To Work With Local Communities 
ORIGINATOR
SGB Water Sector 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 12 - Physical Planning and Construction Civil Engineering Construction 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 2  NQF Level 02 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
The qualifying learner achieving this unit standard in combination with context expertise standard(s) will be able to explain the characteristics of a community, context taking into consideration protocol, gender and equity issues. This competence will enable the learner to facilitate processes and awareness campaigns on water health and sanitation in a community. This will contribute towards improved communication and participation in community projects by community members. In acquiring this competence the qualifying learner will lay a good foundation for future learning and action, and better understand the broader context of own work. 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
Literacy NQF level 1. 

UNIT STANDARD RANGE 
Protocol: Behaviour code including respect.
Factors: Group dynamics, power relationships, gender and equity, community activities etc.
Community Groupings: Tribal leader/s, church leader/s, political leader/s women and children.
Good Working Relationships: Participation, teamwork, mutual respect, co-operation and trust.
Marginalised People: The poor, disabled people, woman, the youth, the elderly, the sick and HIV/Aids patients. 

Specific Outcomes and Assessment Criteria: 

SPECIFIC OUTCOME 1 
Explain the characteristics of a community 

ASSESSMENT CRITERIA
 

ASSESSMENT CRITERION 1 
1.Resources and constraints within the community are explained. 

ASSESSMENT CRITERION 2 
2.Problem solving strategies within the community are explained. 

ASSESSMENT CRITERION 3 
3.Survival strategies within the community are explained. 

ASSESSMENT CRITERION 4 
4.Community structures and relationships are explained. 

ASSESSMENT CRITERION 5 
5.Local culture and customs are explained. 

SPECIFIC OUTCOME 2 
Explain the protocol and factors that should be considered when working with communities on water 
OUTCOME NOTES 
Explain the protocol and factors that should be considered when working with communities on water, health and sanitation issues. 

ASSESSMENT CRITERIA
 

ASSESSMENT CRITERION 1 
1.Protocol is explained. 

ASSESSMENT CRITERION 2 
2.Factors are identified and explained. 

SPECIFIC OUTCOME 3 
Demonstrate interaction and communication skills with community members 

ASSESSMENT CRITERIA
 

ASSESSMENT CRITERION 1 
1.Different communication styles for different community groupings are explained. 

ASSESSMENT CRITERION 2 
2.Different communication styles are used appropriately when communicating with community groupings. 

ASSESSMENT CRITERION 3 
3.Communication is clear and appropriate language is used. 

ASSESSMENT CRITERION 4 
4.Good working relationships with various groupings within the community are established. 

SPECIFIC OUTCOME 4 
Identify possible areas of conflict in own community and report to the relevant person 

ASSESSMENT CRITERIA
 

ASSESSMENT CRITERION 1 
1.Possible areas of conflict are identified. 

ASSESSMENT CRITERION 2 
2.Process for handling conflict is explained and demonstrated. 

ASSESSMENT CRITERION 3 
3.Reporting channels are explained. 

SPECIFIC OUTCOME 5 
Explain ways to promote the participation of marginalised people in community activities 

ASSESSMENT CRITERIA
 

ASSESSMENT CRITERION 1 
1.Marginalised people in the community are identified. 

ASSESSMENT CRITERION 2 
2.The advantages of the participation of marginalised people in community activities are explained. 

ASSESSMENT CRITERION 3 
3.Constraints to the participation of marginalised people are explained. 

ASSESSMENT CRITERION 4 
4.Ways to promote the participation of marginalised people in own community activities are explained. 


UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
1.Anyone assessing a learner or moderating the assessment of a learner against this until standard must be registered as an assessor with the relevant ETQA.
2.Any institution offering learning that will enable the achievement of this unit standard must be accredited as a provider with the relevant ETQA.
3.Assessment and moderation of assessment will be overseen by the relevant ETQA according to the ETQA's policies and guidelines for assessment and moderation.
4.Moderation must include both internal and external moderation of assessments at exit points of the qualification, unless ETQA plicies specify otherwise. Moderation should also encompass achievement of the competence described both in individual unit standard as well as the integrated competence described in the qulification. 

UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
Learners should have a knowledge and understanding of:

1.The importance of understanding local community customs and traditions before interacting with community members.
2.The importance of adhering to local customs and traditions when communicating with community members.
3.The consequences of not respecting local customs and traditions.
4.Ways to establish a good relationship with community members.
5.Obstacles to establishing good working relationships.
6.Group dynamics and groupings within a community.
7.A well functioning community system.
8.The importance of marginalized people participating in community water, health and sanitation activities in a meaningful way.
9.The difference between emotions and issues related to conflict situations.
10.Gender and equity.
11.Developmental and political issues. 


Critical Cross-field Outcomes (CCFO): 

UNIT STANDARD CCFO IDENTIFYING 
Identify and solve problems in which responses display that responsible decisions using critical and creative thinking have been made.

Factors are identified and explained.
Different communication styles are used appropriately when communicating with community groupings.
Possible areas of conflict are identified. 

UNIT STANDARD CCFO WORKING 
Work effectively with others as a member of a team, group, organisation, and community.

Different communication styles for different community groupings are explained.
Different communication styles are used appropriately when communicating with community groupings.
Communication is clear and appropriate language is used.
Good working relationships with various groupings within the community are established.
Process for handling conflict is explained and demonstrated. 

UNIT STANDARD CCFO ORGANISING 
Plan, organise and manage oneself and one's activities responsibly and effectively. 

UNIT STANDARD CCFO COLLECTING 
Collect, analyse, organise and critically evaluate information.

Different communication styles are used appropriately when communicating with community groupings.
Possible areas of conflict are identified. 

UNIT STANDARD CCFO COMMUNICATING 
Communicate effectively using visual, mathematical and /or language skills in the form of oral and/or written presentation.

Refer to all assessments 

UNIT STANDARD CCFO SCIENCE 
Use science and technology effectively and critically, showing responsibility towards the environment and health of others.

Ways to promote the participation of marginalised people in own community activities are explained. 

UNIT STANDARD CCFO DEMONSTRATING 
Demonstrate an understanding of the works as a set of related systems by recognising that problem-solving contexts do not exist in isolation.

Possible areas of conflict are identified. 

REREGISTRATION HISTORY 
As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

UNIT STANDARD NOTES 
INTERGRATED ASSESSMENT

When conduction assessments, assessors must ensure that they are familiar with the full text of the unit standards being assessed. Assessors must ensure that the assessment covers the specific outcomes, critical cross-field outcomes and essential embedded knowledge by developing assessment, formative and Summative assessment. It may be more effective and efficient to assess a number of unit standards together in an integrated way, thus reducing the overall number of assessments and ensuring that commonalities that exist between a number of unit standards are captured in a way that makes sense for assessment.

ASSESSMENT OPTION

Learners could be assessed using the following methods:

Oral or written questions
Observation
Simulation of conflict handling 

QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
  ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
Core  23473   National Certificate: Community Water, Health and Sanitation Promotion  Level 2  NQF Level 02  Passed the End Date -
Status was "Reregistered" 
2008-06-11  Was EWSETA until Last Date for Achievement 
Core  61689   National Certificate: Community Water, Health and Sanitation Promotion  Level 2  NQF Level 02  Reregistered  2023-06-30  EWSETA 
Elective  49605   National Certificate: Environmental Practice  Level 2  NQF Level 02  Reregistered  2023-06-30  LG SETA 


PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
 
1. A4 Consultancy CC 
2. ABA Sebenzi 
3. ABEMS Training Institute (PTY) Ltd. 
4. Academy (Pty) Ltd 
5. Agisanang SA Training 
6. AL Abbott and Associates (Pty) Ltd 
7. Alpha Business Consultants 
8. ALSTOM JOHN THOMPSON (PTY) LTD CAPE TOWN 
9. Amabamba Recruitment 
10. ARBINET TRAINING & DEVELOPMENT 
11. Atlegang Training Consulting 
12. AVAX SA 481 CC. T/A Mandisa Development Services 
13. Azitjhewi Construction 
14. Bantubanye Skills 
15. Big Start Training and Development 
16. Bikologix Projects 
17. Boikgantsho Consulting & Events 
18. Boni Africa Events & Development 
19. Buena Vista Learning Academy 
20. Bull's Business and Skills Training Institute 
21. BULL'S BUSINESS AND SKILLS TRAINING INSTITUTE 
22. Classic Human Capital Solutions 
23. Colgene Group 
24. Connex Marketing cc 
25. Cre8ive Organisational Development 
26. CTC College(PTY) LTD. 
27. Dean Institute Of Learning (Pty) Ltd 
28. Dee's Training (PTY) LTD 
29. Ditirelo Skills Development Services 
30. Edutraining Business College 
31. EECTRICAL CONTRACTORS ASSOCIATION - ECA 
32. Ekurhuleni West Public FET College - Germiston Campus 
33. ELASON PRO-ACTIVE SECURITY (PTY) LTD 
34. Elective Training Institute Enterprise CC 
35. EMINENCE BUSINESS SOLUTIONS (PTY) LTD 
36. Environmental Leadership Academy 
37. ESKOM DISTRIBUTION NORTH WESTERN REGION, BLOEMFONTEIN 
38. Essential Skills 
39. FAPLA TRAINING 
40. Fire Protection Association of Southern Africa 
41. Glere Skills and Consultants 
42. Globalwise Training & Consulting (PTY) Ltd. 
43. Goitsikitso Enterprise Trading 
44. Growth Management Consulting 
45. HDPSA 
46. HDPSA GROUP (PTY) LTD 
47. Heavenly Button Trading CC 
48. Hercuscope 
49. Heros Fire Protection Services cc 
50. Hlombe and Associates 
51. HS GLOBAL SKILLS BUSINESS SOLUTIONS 
52. Icando 
53. IMPILONHLE TRADING & PROJECTS 8 
54. INFRASTRUCTURE CONSULTING ENGINEERS CC 
55. Institute of Health and Social Care Studies 
56. INTEGRATED ADULT TRAINING 
57. IQ Skills Academy (PTY) LTD. 
58. ITO Focus Reagile 
59. IYANDA HOLDINGS (PTY) LTD 
60. Jobafrik Consulting 
61. Jomash Construction 
62. Josmap Training Institute 
63. JOSMAP TRAINING INSTIUTE 
64. KAGISHO BUSINESS CONCEPTS (Pty) LTD 
65. Kalideen Management 
66. KALIDEEN MANAGEMENT SERVICES 
67. KAREUBO MANAGEMENT SYSTEMS 
68. Kay Beez Development Projects 
69. Kernel Management and Consulting (PTY) LTD. 
70. Kgolo Institute 
71. Khosithi Training 
72. KNOWLEDGE PRODUCTION 
73. Kokilesedi Trading 
74. Kuyakhula Development Initiatives 
75. Lapa La Afrika Farming and Projects 
76. Leronsa Trading Enterprise 
77. Letlhokoa Management Services CC 
78. Lorpen Investments 
79. M.I.C. Training and Development 
80. Mahayi HRD Services cc 
81. Makaota Training Consultants 
82. Makavila Suppliers CC. 
83. MAKHOKA SUPPLIERS (PTY) LTD 
84. Mamuhle Academy 
85. Mangalani Business Enterprises 
86. Marcado Human Resources Strategies 
87. MashMP Holdings 
88. Mashphe Logistics Services 
89. Mazasa Management Consulting CC. 
90. Mbinga Holdings (Pty) Ltd 
91. Mcebo Technologies 
92. Mestel Training Solutions (Pty) Ltd 
93. Mgwezane Training and Events Management CC. 
94. Miczo's Enterprise 
95. Mind Magic Consulting 
96. Misol Projects cc 
97. Mission Point Consulting 
98. MMESELANE CONSTRUCTION 
99. Mod-Mosh Projects and Consulting (PTY) LTD 
100. Mohlaje Solutions (Pty) Ltd 
101. Mphela Education Training and Development 
102. MPUMAMANZI ACADEMY (PTY) LTD 
103. NDITSHE COMMUNITY DEVELOPMENT CONSULTANTS 
104. Netgrow Training Solutions 
105. Networx for Career Development 
106. NEW HOPE REVIVAL ORGANISATION 
107. NJ & L Trading Enterprise CC. 
108. Nkqubela Community Developers 
109. NKQUBELA CONSULTING 
110. NOKRAM (PTY) LTD 
111. NOMAKU TRADERS CC 
112. NS Global Academy 
113. Nsuku Management Consultants 
114. Ntsangalala Business Enterprise 
115. Nyankwavi Investment CC. 
116. OMNI HR CONSULTING PTY LTD 
117. OSHIKATI 
118. Pebetse Training and Consulting 
119. Pioneer Business Consulting 
120. POTCH - UTC (PTY) LTD 
121. Power Rush Trading 170 CC. 
122. Powernexus 
123. PRAXIS TRAINING AND CONSULTANCY (PTY) LTD 
124. Puseletso Trading and Projects 
125. PWI CORPORATE TRAINING PTY LTD 
126. Quick Leap Investment 
127. Rebone Safety and Environmental Consultants 
128. Reflections Development Institute 
129. RLSTP Training & Development (PTY) LTD. 
130. RMCII Solutions (Pty) Ltd 
131. SABS NATIONAL ELECTRICAL TESTING FACILITY OLIFANTSFONTEIN 
132. Seige Trading Solutions 
133. Senelo Trading CC 
134. Siljeur Training Academy 
135. SmartMatta (Pty) Ltd 
136. South African Governance and Business College 
137. SOUTH AFRICAN INSTITUTE OF RENEWABLE ENERGY (PTY) LTD 
138. SOUTHERN AFRICAN YOUTH MOVEMENT 
139. Spring Forest Trading 578 CC 
140. STARPLEX 408 CC 
141. TAG TEC TRAINING 
142. Talent Emporium Academy (PTY) Ltd 
143. Thando Consulting Services 
144. The Crimson CO CC. 
145. The Green Affairs Consulting 
146. Thembeni Skills Development Trading and Projects 
147. Thubelihle Graduate Institute 
148. TLD Consulting 
149. Township Fire and Rescure (Pty) Ltd 
150. Tshedza Training Technologies (Pty) Ltd 
151. Tshisimani Holdings (PTY) Ltd. 
152. Tshwane Skills Training Centre 
153. Twin Peak Technologies 
154. Ukhamba Quality Skills 
155. Umfolozi FET College 
156. UNIVERSITY OF BUSINESS EXCELLENCE(PTY)LTD 
157. University of Venda 
158. Vicmat Consultants 
159. Wildlife and Enviroment Society of South Africa 
160. X Foundation 
161. XL AT Consulting CC 
162. Ya Hina Management Consulting and projects 



All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.