SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Implement administrative routines for Library and Information support services 
SAQA US ID UNIT STANDARD TITLE
123554  Implement administrative routines for Library and Information support services 
ORIGINATOR
SGB Library and Information Studies 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 04 - Communication Studies and Language Information Studies 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 4  NQF Level 04 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This unit standard will serve to provide the learner with an understanding of administrative requirements of providing Library and Information support services. It will also equip the learner with the ability to manage their time effectively at the workplace.

The knowledge, skills and attitudes to keep records, compile statistics and perform basic financial transactions in the provision of Library and Information support services are covered in this unit standard.

Learners accredited with this unit standard will be capable of:
  • Understanding the nature and scope of record keeping in Library and Information services.
  • Compiling statistics related to provision of Library and Information support services.
  • Processing service fees for the provision of Library and Information support services. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that a learner will be competent in:
  • Communication at NQF level 3 or equivalent.
  • Mathematical Literacy at NQF level 3 or equivalent.
  • Computer literacy at NQF level 2 or equivalent. 

  • UNIT STANDARD RANGE 
    N/A 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Understand the nature and scope of record keeping in Library and Information services. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The nature of administration for Library and Information support services is described according to organisational policies and procedures. 
    ASSESSMENT CRITERION RANGE 
    Administrative procedures include, but are not limited to: membership database, transactions, queries and frequently asked questions.
     

    ASSESSMENT CRITERION 2 
    The scope of record keeping for Library and Information support services is described according to organisational policies and procedures. 

    ASSESSMENT CRITERION 3 
    Library and Information support service records are maintained in accordance with organisational policies and procedures. 

    SPECIFIC OUTCOME 2 
    Compile statistics related to provision of Library and Information support services. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Data to be collected for statistical purposes is described according the institutional requirements. 
    ASSESSMENT CRITERION RANGE 
    Data includes, but is not limited to: books shelved users, photocopies and requests.
     

    ASSESSMENT CRITERION 2 
    Data collection methods and techniques are described using examples. 

    ASSESSMENT CRITERION 3 
    Data is summarised and organised for statistical purposes according to organisational requirements. 

    ASSESSMENT CRITERION 4 
    Trends report is submitted at regular intervals according to organisational policies and procedures. 

    SPECIFIC OUTCOME 3 
    Process service fees for the provision of Library and Information support services. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The service fee structure for the provision of Library and Information Services is explained according to the organisational policies. 

    ASSESSMENT CRITERION 2 
    The service fee is calculated in accordance with the organisational policies and procedures. 

    ASSESSMENT CRITERION 3 
    The service fee is collected and recorded according to organisational procedures. 

    ASSESSMENT CRITERION 4 
    The financial transactions are reconciled at prescribed intervals according to organisational policies and procedures. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    Moderation
  • Any institution offering learning that will enable achievement of this Unit Standard must be accredited by the relevant ETQA.
  • External Moderation of assessment will be overseen by the relevant ETQA at its discretion.
  • The accredited Training Provider will oversee internal moderation of assessment.
  • Internal and external moderation should encompass achievement of the integrated competence described in this unit standard. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Types, nature and scope of record keeping.
  • Data collection methods and techniques.
  • Service fee structure. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems associated with implementing administrative routines for Library and Information support services using responsible decision-making and creative thinking. 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others as a member of a work team to administer Library and Information support services. 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one's activities responsibly and effectively in administering Library and Information support services. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively using appropriate modes of oral and/or written persuasion in administering Library and information support services. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world, as a set of related systems by recognising that problem solving in administering Library and Information support services occurs in a variety of contexts. 

    UNIT STANDARD ASSESSOR CRITERIA 
  • Assessors must be registered with a relevant ETQA or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Assessors must be in possession of a Qualification related to Library Practice or a related sub-field of Communication and Language Studies at a minimum of NQF level 5. 

  • REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  50520   Further Education and Training Certificate: Library Practice  Level 4  NQF Level 04  Reregistered  2023-06-30  ETDP SETA 
    Core  58624   National Certificate: Library and Information Services  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered" 
    2015-03-13  ETDP SETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.