SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Clean and maintain toilets and urinals 
SAQA US ID UNIT STANDARD TITLE
12519  Clean and maintain toilets and urinals 
ORIGINATOR
SGB Hygiene & Cleaning Services 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Personal Care 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 1  NQF Level 01 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 
2006-02-14  2007-02-21  SAQA 0160/05 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2008-02-21   2011-02-21  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard is replaced by: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
243206  Clean toilets and bathrooms  Level 1  NQF Level 01  Complete 

PURPOSE OF THE UNIT STANDARD 
Learners working towards this standard will be learning towards the full qualification, or will be involved in or working within a cleaning services environment. The learner will be able to clean and maintain toilets and urinals. 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
The learner has the speaking and listening ability equal to an ABET Level 1 Com 101 standard and/or any other communication skill that will enable him/her to confirm the knowledge and skills required by this unit standard. 

UNIT STANDARD RANGE 
1. The scope of this unit standard is for any person who needs to clean a toilet and urinal in any environment.
2. In the context of this unit standard a toilet and urinal include all kinds of western toilets, urinals and eastern toilets.
3. The level assigned to this unit standard is appropriate because the process is limited in range, very repetitive and familiar, no generation of new ideas are needed and the person has no responsibility for the learning of others.

RANGE STATEMENTS THAT REFER TO ASSESSMENT CRITERIA IN THIS UNIT STANDARD:

1. Areas on a toilet for cleaning can include, but are not limited to the seat, the lid, lid and ring joints, feet under the ring, area under the flush rim, area between the rim and water level and the area below the water level. Areas on a urinal for cleaning include, but are not limited to the trough of the urinal and the dip/lip of the urinal drainage hole.
2. Correct chemicals refer to chemicals used to remove lime scale and/or any material, carried by water from a hard surface. These include acidic chemicals.
3. Dedicated toilet cleaning equipment refers to clearly identifiable sponges, brushes or cloths with an abrasive surface suitable for the type of hard surface and used exclusively in toilets and urinals
4. Broken toilets and urinals refer to toilets and urinals that are not flushing, or that are dripping, have a constant water inflow or broken seat rings and lids.
5. Pre-treating of a toilet or urinal surface must include sufficient contact time of diluted chemical concentrate to the surface. 

Specific Outcomes and Assessment Criteria: 

SPECIFIC OUTCOME 1 
Prepare for toilet and urinal cleaning. 

ASSESSMENT CRITERIA
 

ASSESSMENT CRITERION 1 
1. Identifies and selects the correct chemicals and equipment for toilet and urinal cleaning. 
ASSESSMENT CRITERION NOTES 
Assessed according to worksite procedures. 

ASSESSMENT CRITERION 2 
2. Explains why the specific chemicals and equipment are chosen. 

ASSESSMENT CRITERION 3 
3. Explains the consequences of using incorrect chemicals. 

ASSESSMENT CRITERION 4 
4. Identifies cleaning equipment and materials dedicated for toilet and urinal cleaning. 

ASSESSMENT CRITERION 5 
5. Explains the reasons for using only dedicated cleaning equipment for cleaning toilets and urinals. 

ASSESSMENT CRITERION 6 
6. Dilutes chemicals to the correct concentration. 
ASSESSMENT CRITERION NOTES 
Assessed according to worksite procedures. 

ASSESSMENT CRITERION 7 
7. Explains the reasons for using chemicals at the correct concentrations. 

ASSESSMENT CRITERION 8 
8. Puts on gloves and wears protective clothing. 
ASSESSMENT CRITERION NOTES 
Assessed according to worksite procedures. 

ASSESSMENT CRITERION 9 
9. Explains why s/he should wear gloves and protective clothing. 

SPECIFIC OUTCOME 2 
Determines the condition of a toilet and a urinal. 

ASSESSMENT CRITERIA
 

ASSESSMENT CRITERION 1 
1. Knocks before entering the facility. 
ASSESSMENT CRITERION NOTES 
Assessed according to worksite procedures. 

ASSESSMENT CRITERION 2 
2. Explains the importance of following the correct entry procedures. 

ASSESSMENT CRITERION 3 
3. Checks that the toilet or the urinal drains freely after flushing. 

ASSESSMENT CRITERION 4 
4. Explains why toilets and urinals must drain freely after flushing. 

ASSESSMENT CRITERION 5 
5. Checks that the toilet and urinal is free from waste. 

ASSESSMENT CRITERION 6 
6. Explains why the toilet and urinal must always be flushed before cleaning starts. 

ASSESSMENT CRITERION 7 
7. Explains why the toilet and urinal must be free from waste. 

ASSESSMENT CRITERION 8 
8. Reports broken toilet units and urinals. 
ASSESSMENT CRITERION NOTES 
Assessed according to worksite procedures. 

ASSESSMENT CRITERION 9 
9. Explains the reporting procedure for broken toilets and urinals. 

SPECIFIC OUTCOME 3 
Clean a toilet and a urinal. 

ASSESSMENT CRITERIA
 

ASSESSMENT CRITERION 1 
1. Identifies all the areas to be cleaned of the toilet and urinal. 
ASSESSMENT CRITERION NOTES 
Assessed according to worksite procedures. 

ASSESSMENT CRITERION 2 
2. Explains the importance of cleaning all the areas of toilets and urinals. 

ASSESSMENT CRITERION 3 
3. Pre-treats the removable marks and soils with the correct cleaning chemical. 
ASSESSMENT CRITERION NOTES 
Assessed according to worksite procedures. 

ASSESSMENT CRITERION 4 
4. Explains why removable marks and soils must be pre-treated. 

ASSESSMENT CRITERION 5 
5. Applies the cleaning agents. 
ASSESSMENT CRITERION NOTES 
Assessed according to worksite procedures. 

ASSESSMENT CRITERION 6 
6. Explains how cleaning agents are applied correctly. 

ASSESSMENT CRITERION 7 
7. Cleans the visible and removable marks. 
ASSESSMENT CRITERION NOTES 
Assessed according to worksite procedures. 

ASSESSMENT CRITERION 8 
8. Explains what s/he would do if there is an irremovable stain. 

ASSESSMENT CRITERION 9 
9. Removes litter from the cubicle and the immediate surroundings. 

ASSESSMENT CRITERION 10 
10. Flushes and dries the toilets and urinals after cleaning. 
ASSESSMENT CRITERION NOTES 
Assessed according to worksite procedures. 

ASSESSMENT CRITERION 11 
11. Explains why s/he must flush and dry the toilet/urinal. 

ASSESSMENT CRITERION 12 
12. Replenishes consumables. 
ASSESSMENT CRITERION NOTES 
Assessed according to worksite procedures. 

ASSESSMENT CRITERION 13 
13. Explains the implications of not replenishing consumables. 

ASSESSMENT CRITERION 14 
14. Close or lift toilet seats and lids. 
ASSESSMENT CRITERION NOTES 
Assessed according to worksite procedures. 

ASSESSMENT CRITERION 15 
15. Inspects the quality of his/her work by using a systematic checking procedure. 

ASSESSMENT CRITERION 16 
16. Explains the value of inspecting his work. 

ASSESSMENT CRITERION 17 
17. Explains why s/he must do the job right first time. 

SPECIFIC OUTCOME 4 
Perform end of task procedures after cleaning toilets and urinals 

ASSESSMENT CRITERIA
 

ASSESSMENT CRITERION 1 
1. Cleans and dries equipment and chemical containers. 
ASSESSMENT CRITERION NOTES 
Assessed according to worksite procedures. 

ASSESSMENT CRITERION 2 
2. Explains the importance of cleaning the equipment and chemical containers. 

ASSESSMENT CRITERION 3 
3. Stores equipment and chemicals. 
ASSESSMENT CRITERION NOTES 
Assessed according to worksite procedures. 

ASSESSMENT CRITERION 4 
4. Explains the importance of storing the chemicals correctly. 

ASSESSMENT CRITERION 5 
5. Washes and dries his /her hands thoroughly. 

ASSESSMENT CRITERION 6 
6. Explains the reason for washing and drying your hands. 


UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
1. An assessor accredited by the Services SETA ETQA will assess the competency.
2. Assessment procedures will be supplied to the ETQA in alignment with NSB requirements.
3. All assessment activities must be fair so that all candidates can have equal opportunities.
4. Assessment will be free of gender, ethnic or other bias.
5. Questions and answers must determine the theoretical knowledge.
6. Direct observation, preferably in the workplace, or as a second choice in simulated conditions are preferred.
7. A practical demonstration of competencies is required in this unit standard.
8. Reporting skills are demonstrated by effective communication that may be verbal or any other agreed upon method.
9. Internal Moderation
10. External Moderation 

UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
On completion the learner can understand and apply knowledge as described in the assessment criteria of all the outcomes. 


Critical Cross-field Outcomes (CCFO): 

UNIT STANDARD CCFO IDENTIFYING 
Identify and solve problems in which response displays that responsible decisions, using critical and creative thinking, have been made. Evident in:
  • Clean a toilet and a urinal. 

  • UNIT STANDARD CCFO WORKING 
    Work effectively with others as a member of a team, group, organisation or community. Evident in:
  • Clean a toilet and a urinal. 

  • UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively by using mathematical and/or language skills in the modes of oral and/or written presentation. Evident in:
  • Clean a toilet and a urinal. 

  • UNIT STANDARD CCFO SCIENCE 
    Use science and technology effectively and critically, showing responsibility towards the environment and health of others. Evident in:
  • Clean a toilet and a urinal. 

  • UNIT STANDARD CCFO CONTRIBUTING 
    Contribute to the full personal development of each learner and the social and economic development of the society at large by participating as a responsible citizen in the life of local, national and global communities. Evident in:
  • Prepare for toilet and urinal cleaning.
  • Determines the condition of a toilet and a urinal.
  • Clean a toilet and a urinal.
  • Perform end of task procedures after cleaning toilets and urinals. 

  • UNIT STANDARD NOTES 
    This unit standard has been replaced by unit standard 243206, which is 'Clean toilets and bathrooms', Level 1, 6 credits.

    DEFINITION OF TERMS WITHIN THIS UNIT STANDARD:

    1. Toilet: Refers to a unit, made from stainless steel or vitreous china, with a bowl, visible plumbing and cistern with flush handle. Also called WC on building plans.
    2. Toilet cleaning equipment: Refers to dedicate, identifiable sponges or cloths with abrasive surface suitable for the type of hard surface.
    3. Urinal: Refers to a unit with a trough, lip/dip and a drainage hole, all made of stainless steel. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  23853   GETC: Domestic Services  Level 1  NQF Level 01  Reregistered  2023-06-30  SERVICES 
    Core  20173   National Certificate: Hygiene and Cleaning  Level 1  NQF Level 01  Passed the End Date -
    Status was "Reregistered" 
    2007-02-21  Was SERVICES until Last Date for Achievement 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.