SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Clean and maintain restrooms and bathrooms 
SAQA US ID UNIT STANDARD TITLE
12522  Clean and maintain restrooms and bathrooms 
ORIGINATOR
SGB Hygiene & Cleaning Services 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Personal Care 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 1  NQF Level 01 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 
2006-02-14  2007-02-21  SAQA 0160/05 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2008-02-21   2011-02-21  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard is replaced by: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
243206  Clean toilets and bathrooms  Level 1  NQF Level 01  Complete 

PURPOSE OF THE UNIT STANDARD 
Learners working towards this standard will be learning towards the full qualification, or will be involved in or working within a cleaning services environment. Qualifying learners are able to clean and maintain restrooms and bathrooms within a commercial cleaning environment. 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
None 

UNIT STANDARD RANGE 
1. The scope of this unit standard is for any person who needs to clean bathrooms and restrooms.
2. In the context of this unit standard, surfaces, fixtures and fittings concerning baths, basins and bidets include but is not limited to taps and around taps, plugholes, around and inside plugholes, inside baths, basins and bidets, outside baths, basins and bidets, tiles, floor and wall surfaces, overflow holes, soap dispensers, counter tops, mirrors, door handles and light switches.
3. In the context of this unit standard, surfaces, fixtures and fittings concerning showers include, but is not limited to showerheads, taps and around taps, soap holders/dispensers, jet, shower pipes, tiles, door tracks, doors/curtain, floors of showers, window sills, shampoo trays, bathroom cabinet/ shelves / cupboards, wall, hard floors / carpets and towel rails.
4. The level assigned to this unit standard is appropriate because the process is limited in range, very repetitive and familiar, no generation of new ideas is needed and the person has no responsibility for the learning of others.

RANGE STATEMENTS THAT REFER TO ASSESSMENT CRITERIA IN THIS UNIT STANDARD

1. Surface types include, but is not limited to glass, stainless steel, granite, marble, plaster, wall paper, sealed wood, brass, ceramic, metal, plastic, tiles, ceramic and porcelain.
2. Correct chemicals refer to chemicals used to remove lime scale and/or any mineral, carried by water from a hard surface.
3. Pre-treating of a toilet or urinal surface must include sufficient contact time of diluted chemical concentrate to the surface. 

Specific Outcomes and Assessment Criteria: 

SPECIFIC OUTCOME 1 
Prepare for restrooms and bathroom cleaning. 

ASSESSMENT CRITERIA
 

ASSESSMENT CRITERION 1 
1. Identifies the surfaces to be cleaned. 
ASSESSMENT CRITERION NOTES 
According to worksite procedures. 

ASSESSMENT CRITERION 2 
2. Explains the importance of identifying the surfaces in restrooms and bathrooms. 

ASSESSMENT CRITERION 3 
3. Identifies and collects the correct chemicals and equipment used for bathroom and restroom cleaning. 
ASSESSMENT CRITERION NOTES 
According to worksite procedures. 

ASSESSMENT CRITERION 4 
4. Explains why the specific chemicals and equipment are chosen. 

ASSESSMENT CRITERION 5 
5. Explains the consequences of using incorrect chemicals on surface types. 

ASSESSMENT CRITERION 6 
6. Dilutes concentrate to the strength. 
ASSESSMENT CRITERION NOTES 
According to worksite procedures. 

ASSESSMENT CRITERION 7 
7. Explains the reasons for using the correct chemical concentrations. 

ASSESSMENT CRITERION 8 
8. Explains the importance of preparing chemicals, equipment and materials for restrooms and bathroom cleaning 

SPECIFIC OUTCOME 2 
Determine the condition of a restroom and bathroom. 

ASSESSMENT CRITERIA
 

ASSESSMENT CRITERION 1 
1. Follows entry procedures to restroom and bathrooms according to work-site procedures. 

ASSESSMENT CRITERION 2 
2. Explains the importance of the correct entry procedures. 

ASSESSMENT CRITERION 3 
3. Identifies the surfaces of fittings and fixtures with its appropriate cleaning chemical according to work-site procedures. 

ASSESSMENT CRITERION 4 
4. Explains the importance of identifying the surface type and its appropriate cleaning method and chemical. 

ASSESSMENT CRITERION 5 
5. Reports damaged surfaces, fixtures and fitting according to work-site procedures 

ASSESSMENT CRITERION 6 
6. Explains the reporting procedure for damaged surfaces, fixtures and fittings. 

SPECIFIC OUTCOME 3 
Clean a basin, bath, bidet and shower. 

ASSESSMENT CRITERIA
 

ASSESSMENT CRITERION 1 
1. Identifies the different areas to be cleaned on the basin, bath and bidet. 
ASSESSMENT CRITERION NOTES 
According to worksite procedures. 

ASSESSMENT CRITERION 2 
2. Explains the importance of cleaning the specified areas on the basin, bath, bidet and shower. 

ASSESSMENT CRITERION 3 
3. Pre-treats the removable marks and soils on all relevant surface, fixtures and fittings with the correct cleaning chemical. 
ASSESSMENT CRITERION NOTES 
According to worksite procedures. 

ASSESSMENT CRITERION 4 
4. Explains the purpose of pre-treating removable marks and soils. 

ASSESSMENT CRITERION 5 
5. Applies the cleaning agents. 
ASSESSMENT CRITERION NOTES 
According to worksite procedures. 

ASSESSMENT CRITERION 6 
6. Damp wipes all relevant surfaces, fixtures and fittings of excess moisture. 
ASSESSMENT CRITERION NOTES 
According to worksite procedures. 

ASSESSMENT CRITERION 7 
7. Explains the reasons for removing visible and removable marks and build-up from surfaces, fixtures and fittings. 

ASSESSMENT CRITERION 8 
8. Explains the importance of drying and polishing chrome shiny fittings. 
ASSESSMENT CRITERION NOTES 
According to worksite procedures. 

ASSESSMENT CRITERION 9 
9. Replenishes all consumables. 
ASSESSMENT CRITERION NOTES 
According to worksite procedures. 

ASSESSMENT CRITERION 10 
10. Explains the importance of replacing consumables. 
ASSESSMENT CRITERION NOTES 
According to worksite procedures. 

ASSESSMENT CRITERION 11 
11. Reports damaged surfaces, fixtures and fittings and/or shortages of consumables. 
ASSESSMENT CRITERION NOTES 
According to worksite procedures. 

ASSESSMENT CRITERION 12 
12. Explains the reporting procedure of damaged surfaces, fixtures and fittings and/or shortages of consumables. 

ASSESSMENT CRITERION 13 
13. Removes litter in the waste-bin. 
ASSESSMENT CRITERION NOTES 
According to worksite procedures. 

ASSESSMENT CRITERION 14 
14. Determines the quality of his/her work by a systematic checking procedure. 

ASSESSMENT CRITERION 15 
15. Explains the value of inspecting his/her work. 

ASSESSMENT CRITERION 16 
16. Identifies and solves problems within his/her scope of work procedures. 

ASSESSMENT CRITERION 17 
17. Explains the reasons for carrying out the correct procedure for the first time according to quality and productivity principles. 

ASSESSMENT CRITERION 18 
18. Explains how he/she would solve potential problems. 

SPECIFIC OUTCOME 4 
Perform end of task procedures. 

ASSESSMENT CRITERIA
 

ASSESSMENT CRITERION 1 
1. Cleans and wipes equipment and chemical containers. 
ASSESSMENT CRITERION NOTES 
According to worksite procedures. 

ASSESSMENT CRITERION 2 
2. Explains the importance of cleaning the equipment and chemical containers. 

ASSESSMENT CRITERION 3 
3. Stores equipment and chemicals. 
ASSESSMENT CRITERION NOTES 
According to worksite procedures. 

ASSESSMENT CRITERION 4 
4. Explains the importance of storing the chemicals. 
ASSESSMENT CRITERION NOTES 
According to worksite procedures. 


UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
1. An assessor accredited by the Services SETA ETQA will assess the competency.
2. Assessment procedures will be supplied to the ETQA in alignment with NSB requirements.
3. All assessment activities must be fair so that all candidates can have equal opportunities.
4. Assessment will be free of gender, ethnic or other bias.
5. Questions and answers must determine the theoretical knowledge.
6. Direct observation, preferably in the workplace, or as a second choice in simulated conditions are preferred.
7. A practical demonstration of competencies is required in this unit standard.
8. Reporting skills are demonstrated by effective communication that may be verbal or any other agreed upon method.
9. Internal Moderation
10. External Moderation 

UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
Embedded knowledge is reflected within the assessment criteria of each specific outcome. 


Critical Cross-field Outcomes (CCFO): 

UNIT STANDARD CCFO IDENTIFYING 
Identify and solve problems in which response displays responsible decisions, using critical and creative thinking. 

UNIT STANDARD CCFO WORKING 
Work effectively with others as a member of a team, group, organisation or community. 

UNIT STANDARD CCFO COMMUNICATING 
3. Communicate effectively by using mathematical and/or language skills in the modes or oral and/or written presentation. 

UNIT STANDARD CCFO SCIENCE 
Use science and technology effectively and critically, showing responsibility towards the environment and health of others. 

UNIT STANDARD CCFO CONTRIBUTING 
Contribute to the full personal development of each learner and the social and economic development of the society at large by participating as a responsible citizen in the life of local, national and global communities. 

UNIT STANDARD NOTES 
This unit standard has been replaced by unit standard 243206, which is 'Clean toilets and bathrooms', Level 1, 6 credits

DEFINITION OF TERMS WITHIN THIS UNIT STANDARD:

1. Floor surface types in restrooms and bathrooms refers to, but is not limited to concentrate, terrazzo, marble, reconstituted marble, quarry tiles, terracotta, ceramic, porcelain, slate, wood and concrete.
2. Litter refers to, but is not limited to nappies, glass, paper, cigarettes needles, razors, matches, plastic, tins and food waste.
3. Restroom and bathroom fixtures and fittings refers to, but is not limited to mirrors, hand dryers, towel and soap dispensers, light fittings, towel rails, taps and plugs, soap dishes, counter tops, hand basins, pedestals ad door handles.
4. Surface types in restrooms and bathrooms refer to, but is not limited to glass, stainless steel, granite, marble, plaster, wall paper, sealed wood, brass, ceramic, metal, plastic and porcelain. 

QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
  ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
Core  23853   GETC: Domestic Services  Level 1  NQF Level 01  Reregistered  2023-06-30  SERVICES 
Core  20173   National Certificate: Hygiene and Cleaning  Level 1  NQF Level 01  Passed the End Date -
Status was "Reregistered" 
2007-02-21  Was SERVICES until Last Date for Achievement 


PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
 
NONE 



All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.