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SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Clean windows, frames and glass panels 
SAQA US ID UNIT STANDARD TITLE
12529  Clean windows, frames and glass panels 
ORIGINATOR
SGB Hygiene & Cleaning Services 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Personal Care 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 1  NQF Level 01 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 
2006-02-14  2007-02-21  SAQA 0160/05 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2008-02-21   2011-02-21  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard is replaced by: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
243207  Clean windows  Level 1  NQF Level 01  Complete 

PURPOSE OF THE UNIT STANDARD 
Learners working towards this standard will be learning towards the full qualification, or will be involved in or working within a cleaning services environment.
Qualifying learners are able to clean windows and window frames in a commercial, industrial, pharmaceutical, food handling, domestic and health care cleaning environment. 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
The learner has the speaking and listening ability equal to an ABET Level 1 Com 101 standard and/or any other communication skill that will enable him/her to confirm the knowledge and skills required by this unit standard. 

UNIT STANDARD RANGE 
1. The scope of this unit standard is for any person who needs to wash accessible windows.
2. The level assigned to this unit standard is appropriate because the process is limited in range, very repetitive and familiar, no generation of new ideas are needed and the person has no responsibility for the learning of others.

RANGE STATEMENTS WHICH REFER TO ASSESSMENT CRITERIA IN THIS UNIT STANDARD

1. Glass in this unit standard includes but is not limited to: Frosted glass, tinted glass, glass panels, glazed glass, shatterproof glass, smoked glass.
2. Window cleaning chemical in the context of this unit standard is a highly evaporative chemical.
3. Window cleaning equipment includes but is not limited to: scrapers, cloths, sponges, squeegees, lambs wool sleeve, chamois, spray bottles, buckets and two step ladders.
4. Window preparation includes but is not limited to: Removal of stickers, furniture, ornaments, plants. Opening of blinds and curtains. 

Specific Outcomes and Assessment Criteria: 

SPECIFIC OUTCOME 1 
Prepare for window cleaning. 

ASSESSMENT CRITERIA
 

ASSESSMENT CRITERION 1 
1. Selects the equipment and chemicals to clean the window. 
ASSESSMENT CRITERION NOTES 
Assessed according to worksite procedures. 

ASSESSMENT CRITERION 2 
2. Explains why the correct equipment and chemicals must be selected. 

ASSESSMENT CRITERION 3 
3. Puts on protective clothing. 
ASSESSMENT CRITERION NOTES 
Assessed according to worksite procedures. 

ASSESSMENT CRITERION 4 
4. Explains why protective clothing must be worn. 

ASSESSMENT CRITERION 5 
5. Identifies the area/windows to be cleaned. 

ASSESSMENT CRITERION 6 
6. Explains why the work area must be established / confirmed. 

ASSESSMENT CRITERION 7 
7. Asks permission to enter the work area. 
ASSESSMENT CRITERION NOTES 
Assessed according to worksite procedures. 

ASSESSMENT CRITERION 8 
8. Explains why s/he must ask permission before entering an engaged work area. 

ASSESSMENT CRITERION 9 
9. Prepares the window and area for cleaning. 
ASSESSMENT CRITERION NOTES 
Assessed according to worksite procedures. 

ASSESSMENT CRITERION 10 
10. Explains why the window must be prepared before cleaning. 

ASSESSMENT CRITERION 11 
11. Checks windows, window frames and latches for damage. 

ASSESSMENT CRITERION 12 
12. Explains why windows, window frames and latches must be checked for damage prior to starting. 

ASSESSMENT CRITERION 13 
13. Reports any damage identified. 
ASSESSMENT CRITERION NOTES 
Assessed according to worksite procedures. 

SPECIFIC OUTCOME 2 
Clean window and window frames. 

ASSESSMENT CRITERIA
 

ASSESSMENT CRITERION 1 
1. Applies chemical to the window. 
ASSESSMENT CRITERION NOTES 
Assessed according to worksite procedures. 

ASSESSMENT CRITERION 2 
2. Explains which chemicals are used for window cleaning. 

ASSESSMENT CRITERION 3 
3. Washes and dries the window frames. 
ASSESSMENT CRITERION NOTES 
Assessed according to worksite procedures. 

ASSESSMENT CRITERION 4 
4. Explains why the window frames need to be washed and dried first. 

ASSESSMENT CRITERION 5 
5. Washes the window. 
ASSESSMENT CRITERION NOTES 
Assessed according to worksite procedures. 

ASSESSMENT CRITERION 6 
6. Dries and shines the window making sure that there is no streaking. 
ASSESSMENT CRITERION NOTES 
Assessed according to worksite procedures. 

ASSESSMENT CRITERION 7 
7. Explains how to dry and shine the window so that it is left streak free. 

ASSESSMENT CRITERION 8 
8. Gives examples of the different cleaning methods for the different types of glass. 
ASSESSMENT CRITERION NOTES 
Assessed according to worksite procedures. 

ASSESSMENT CRITERION 9 
9. Checks the quality of his/her work. 

ASSESSMENT CRITERION 10 
10. Explains why the quality of work must be checked. 

SPECIFIC OUTCOME 3 
Perform end of task procedures. 

ASSESSMENT CRITERIA
 

ASSESSMENT CRITERION 1 
1. Removes all equipment, ladders and items used for window cleaning from the area. 
ASSESSMENT CRITERION NOTES 
Assessed according to worksite procedures. 

ASSESSMENT CRITERION 2 
2. Cleans and stores equipment and chemicals. 
ASSESSMENT CRITERION NOTES 
Assessed according to worksite procedures. 

ASSESSMENT CRITERION 3 
3. Explains why equipment must be cleaned before storing. 

ASSESSMENT CRITERION 4 
4. Explains how equipment and chemicals must be stored. 

ASSESSMENT CRITERION 5 
5. Washes his / her hands. 

ASSESSMENT CRITERION 6 
6. Explains why hands must be washed. 


UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
1. An assessor accredited by the Services SETA ETQA will assess the competency.
2. Assessment procedures will be supplied to the ETQA in alignment with NSB requirements.
3. All assessment activities must be fair so that all candidates can have equal opportunities.
4. Assessment will be free of gender, ethnic or other bias.
5. Questions and answers must determine the theoretical knowledge.
6. Direct observation, preferably in the workplace, or as a second choice in simulated conditions are preferred.
7. A practical demonstration of competencies is required in this unit standard.
8. Reporting skills are demonstrated by effective communication that may be verbal or any other agreed upon method.
9. Internal Moderation
10. External Moderation 

UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
On completion the learner can understand and apply knowledge as described in the assessment criteria of all the outcomes. 


Critical Cross-field Outcomes (CCFO): 

UNIT STANDARD CCFO IDENTIFYING 
Identify and solve problems in which response displays that responsible decisions using critical and creative thinking have been made. Evident in:
  • Prepare for window cleaning.
  • Clean window and window frames.
  • Perform end of task procedures. 

  • UNIT STANDARD CCFO WORKING 
    Work effectively with others as a member of a team, group, organisation or community. Evident in:
  • Prepare for window cleaning.
  • Clean window and window frames. 

  • UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one's activities responsibly and effectively. Evident in:
  • Prepare for window cleaning.
  • Clean window and window frames.
  • Perform end of task procedures. 

  • UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively using visual, mathematical and/or language skills in the modes of oral and/or written presentation. Evident in:
  • Prepare for window cleaning.
  • Clean window and window frames.
  • Perform end of task procedures. 

  • UNIT STANDARD CCFO SCIENCE 
    Use science and technology effectively and critically, showing responsibility towards the environment and health of others. Evident in:
  • Clean window and window frames. 

  • UNIT STANDARD CCFO CONTRIBUTING 
    Contribute to the full personal development of each learner and the social and economic development of the society at large. Evident in:
  • Prepare for window cleaning.
  • Clean window and window frames.
  • Perform end of task procedures. 

  • UNIT STANDARD NOTES 
    This unit standard has been replaced by unit standard 243207, which is 'Clean windows', Level 1, 4 credits. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  23853   GETC: Domestic Services  Level 1  NQF Level 01  Reregistered  2023-06-30  SERVICES 
    Elective  20173   National Certificate: Hygiene and Cleaning  Level 1  NQF Level 01  Passed the End Date -
    Status was "Reregistered" 
    2007-02-21  Was SERVICES until Last Date for Achievement 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.