SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Remove spots from carpets 
SAQA US ID UNIT STANDARD TITLE
12530  Remove spots from carpets 
ORIGINATOR
SGB Hygiene & Cleaning Services 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Personal Care 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 1  NQF Level 01 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 
2006-02-14  2007-02-21  SAQA 0160/05 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2008-02-21   2011-02-21  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard is replaced by: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
243197  Remove spots and spillages from carpets and upholstery  Level 1  NQF Level 01  Complete 

PURPOSE OF THE UNIT STANDARD 
Learners working towards this standard will be learning towards the full qualification, or will be involved in or working within a cleaning services environment. Qualifying learners are able to remove spots and spillages from carpets. 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
The learner has the speaking and listening ability equal to an ABET Level 1 Com 101 standard and/or any other communication skill that will enable him/her to confirm the knowledge and skills required by this unit standard. 

UNIT STANDARD RANGE 
1. The scope of this unit standard is for any person who needs to remove spots and spillage from natural, synthetic and blended carpets. The chemicals referred to in this unit standard are limited to carpet spotting chemicals and "dry" absorbent powders.
2. This unit standard does not apply to the removal of blood or other body fluids, which could potentially transmit HIV, Hepatitis B or other infections Specific infection control measures need to be observed in the case of blood or body fluid spot removal.
3. In the context of this unit standard, a spot is a mark that can be removed.
4. The level assigned to this unit standard is appropriate because the process is limited in range, very repetitive and familiar, no generation of new ideas is needed and the person has no responsibility for the learning of others. 

Specific Outcomes and Assessment Criteria: 

SPECIFIC OUTCOME 1 
Prepare for spot and spillage removal. 

ASSESSMENT CRITERIA
 

ASSESSMENT CRITERION 1 
1. Selects spotting chemicals according to the carpet fibre. 
ASSESSMENT CRITERION NOTES 
Assessed according to worksite procedures. 

ASSESSMENT CRITERION 2 
2. Selects spotting accessories. 
ASSESSMENT CRITERION NOTES 
Assessed according to worksite procedures. 

ASSESSMENT CRITERION 3 
3. Explains the reasons for selecting the correct spotting chemicals and accessories. 

ASSESSMENT CRITERION 4 
4. Determines the colorfastness of the carpet. 
ASSESSMENT CRITERION NOTES 
Assessed according to worksite procedures. 

ASSESSMENT CRITERION 5 
5. Explains why only a white absorbent cloth or towel must be used for spot removal. 

ASSESSMENT CRITERION 6 
6. Explains the importance of identifying the colour-fastness of the carpets. 

SPECIFIC OUTCOME 2 
Remove spots and spillages. 

ASSESSMENT CRITERIA
 

ASSESSMENT CRITERION 1 
1. Blots the spots and spillages of a liquid nature. 
ASSESSMENT CRITERION NOTES 
Assessed according to worksite procedures. 

ASSESSMENT CRITERION 2 
2. Explains the reasons for blotting spots and spillages of a liquid nature. 

ASSESSMENT CRITERION 3 
3. Removes spots and spillages of a solid nature by using an absorbing, collecting or scraping procedure. 

ASSESSMENT CRITERION 4 
4. Explains the reasons for using an absorbing, collecting or scraping procedure when removing spots or spillages of a solid nature. 

ASSESSMENT CRITERION 5 
5. Applies the spotting chemical. 
ASSESSMENT CRITERION NOTES 
Assessed according to worksite procedures. 

ASSESSMENT CRITERION 6 
6. Explains the importance of using the correct spotting chemicals and accessories. 

ASSESSMENT CRITERION 7 
7. Uses spotting accessories. 
ASSESSMENT CRITERION NOTES 
Assessed according to worksite procedures. 

ASSESSMENT CRITERION 8 
8. Removes the spot without spreading it over a larger area. 

ASSESSMENT CRITERION 9 
9. Explains the importance of removing spots and spillages as soon as possible after they occur. 

ASSESSMENT CRITERION 10 
10. Explains the importance of not spreading spots. 

ASSESSMENT CRITERION 11 
11. Explains why spots should not be scrubbed. 

ASSESSMENT CRITERION 12 
12. Inspects the quality of work continuously. 

ASSESSMENT CRITERION 13 
13. Explains why s/he needs to inspect the quality of work. 

SPECIFIC OUTCOME 3 
Identify and report stains. 

ASSESSMENT CRITERIA
 

ASSESSMENT CRITERION 1 
1. Identifies and reports stains. 
ASSESSMENT CRITERION NOTES 
Assessed according to worksite procedures. 

ASSESSMENT CRITERION 2 
2. Explains the difference between a spot and a stain. 

ASSESSMENT CRITERION 3 
3. Explains why stains need to be identified. 

ASSESSMENT CRITERION 4 
4. Explains why stains need to be reported. 

SPECIFIC OUTCOME 4 
Perform end of task procedures. 

ASSESSMENT CRITERIA
 

ASSESSMENT CRITERION 1 
1. Stores spotting chemicals and accessories. 
ASSESSMENT CRITERION NOTES 
Assessed according to worksite procedures. 

ASSESSMENT CRITERION 2 
2. Explains the reasons for storing spotting chemicals and accessories correctly. 

ASSESSMENT CRITERION 3 
3. Washes cloths and towels or hands them in for laundering. 
ASSESSMENT CRITERION NOTES 
Assessed according to worksite procedures. 

ASSESSMENT CRITERION 4 
4. Explains the reasons for washing towels and cloths or handing them in for laundering. 


UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
1. An assessor accredited by the Services SETA ETQA will assess the competency.
2. Assessment procedures will be supplied to the ETQA in alignment with NSB requirements.
3. All assessment activities must be fair so that all candidates can have equal opportunities.
4. Assessment will be free of gender, ethnic or other bias.
5. Questions and answers must determine the theoretical knowledge.
6. Direct observation, preferably in the workplace, or as a second choice in simulated conditions are preferred.
7. A practical demonstration of competencies is required in this unit standard.
8. Reporting skills are demonstrated by effective communication that may be verbal or any other agreed upon method.
9. Internal Moderation
10. External Moderation 

UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
Embedded knowledge is reflected within the assessment criteria of each Specific Outcome. 


Critical Cross-field Outcomes (CCFO): 

UNIT STANDARD CCFO IDENTIFYING 
Identify and solve problems in which response displays that responsible decisions, using critical and creative thinking, have been made. Evident in:
  • Identify and report stains. 

  • UNIT STANDARD CCFO WORKING 
    2. Work effectively with others as a member of a team, group, organisation or community. Evident in:
  • Perform end of task procedures. 

  • UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one`s activities responsibly and effectively. Evident in:
  • Prepare for spot and spillage removal.
  • Identify and report stains. 

  • UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively by using mathematical and/or language skills in the modes of oral and/or written presentation. Evident in:
  • Remove spots and spillages. 

  • UNIT STANDARD CCFO SCIENCE 
    Use science and technology effectively and critically, showing responsibility towards the environment and health of others. Evident in:
  • Prepare for spot and spillage removal.
  • Remove spots and spillages.
  • Identify and report stains.
  • Perform end of task procedures. 

  • UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of related systems by recognising that problem solving contexts do not exist in isolation. Evident in:
  • Prepare for spot and spillage removal.
  • Remove spots and spillages.
  • Identify and report stains.
  • Perform end of task procedures. 

  • UNIT STANDARD CCFO CONTRIBUTING 
    Contribute to the full personal development of each learner and the social and economic development of the society at large by:

    Participating as a responsible citizen in the life of local, national and global
    communities;
    Being culturally and aesthetically sensitive across a range of social contexts. Evident in:
  • Prepare for spot and spillage removal.
  • Remove spots and spillages.
  • Identify and report stains.
  • Perform end of task procedures. 

  • UNIT STANDARD NOTES 
    This unit standard has been replaced by unit standard 243197, which is " Remove spots and spillages from carpets and upholstery ", Level 1, 5 credits.

    DEFINITION OF TERMS WITHIN THIS UNIT STANDARD

    1. Carpets: Refer to textile floor coverings including, but not limited to woven, tufted, flocked, knitted, needle punched and fusion bonded manufacturing methods. The styles of these manufacturing methods include, but are not limited to cut pile, loop pile, cut-and-loop pile and multi-levelled loop styles.
    2. Carpet fibres: Refer to natural and synthetic fibres. Some carpets may contain both natural and synthetic fibres and these are called blended carpets.
    3. Dry powder: Refers to natural or synthetic particles or micro-sponges that act as carrying agents for water detergents and solvents. Although the powder is referred to as dry, it is still moist and the moisture in the powder particles contacts and absorbs the soil clinging to the carpet fibres.
    4. Liquid spillages: Refer to but is not limited to spillages of beverages and condiments.
    5. Natural fibres: Include fibres made from wool, silk, cotton, sisal, coir, jute and linen. Natural fibres are sensitive to the use of aggressive (high pH) spotting chemicals.
    6. Solid spillages: Refers to but is not limited to spillages of food stuffs
    7. Stain: A mark that cannot be removed due to a visible discolouration, staining or dye removal of the carpet.
    8. Synthetic fibres: Include, but are not limited to nylon, acrylic, polyester and olefin or polypropylene. Synthetic fibres are less sensitive to aggressive spotting chemicals than natural fibres. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  23853   GETC: Domestic Services  Level 1  NQF Level 01  Reregistered  2023-06-30  SERVICES 
    Elective  20173   National Certificate: Hygiene and Cleaning  Level 1  NQF Level 01  Passed the End Date -
    Status was "Reregistered" 
    2007-02-21  Was SERVICES until Last Date for Achievement 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.