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SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Buff, burnish and scrub hard and resilient floors 
SAQA US ID UNIT STANDARD TITLE
12533  Buff, burnish and scrub hard and resilient floors 
ORIGINATOR
SGB Hygiene & Cleaning Services 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Personal Care 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 1  NQF Level 01  10 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 
2006-05-30  2007-02-21  SAQA 0160/05 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2008-02-21   2011-02-21  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard is replaced by: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
243202  Clean floors using a single disc machine  Level 1  NQF Level 01  Complete 

PURPOSE OF THE UNIT STANDARD 
Learners working towards this standard will be learning towards the full qualification, or will be involved in or working within a cleaning services environment. Qualifying learners are able to buff, burnish and scrub floors in a commercial, industrial, pharmaceutical, food handling, domestic and health care cleaning environment. 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
The learner has the speaking and listening ability equal to an ABET Level 1 Com 101 standard and/or any other communication skill that will enable him/her to confirm the knowledge and skills required by this unit standard. 

UNIT STANDARD RANGE 
1. The scope of this unit standard is for any person who buffs, burnishes and scrubs floors.
2. A single disc machine in the context of this unit standard is an industrial scrubber, polisher or burnisher with a maximum diameter of 500 mm.
3. Pad and brush damage in the context of this unit standard includes but is not limited to damage caused by nails protruding from floors, skirting boards and doorstops.
4. The level assigned to this unit standard is appropriate because the process is limited in range, very repetitive and familiar, no generation of new ideas are needed and the person has no responsibility for the learning of others.

RANGE STATEMENTS WHICH REFER TO ASSESSMENT CRITERIA IN THIS UNIT STANDARD

1. Accessories refer to but are not limited to pad driving discs, pads, brushes, and solution tanks and spray bottles.
2. Brushes refer to but are not limited to polypropylene, nylon, Tynex, union fibre and bassine brushes.
3. Chemicals refer to but are not limited to detergents, spray buffing chemicals and mop and buffing chemicals.
4. Dry dirt and litter refer to but are not limited to dust, paper litter and packaging material.
5. Hard floors refer to but are not limited to concrete, terrazzo, terracotta, quarry tiles, slate, granite, marble and wood.
6. Operating instruction refers to the manufacturer's operating instruction or an extract thereof.
7. Pads refer to but are not limited to red, blue, black, white, ultra high-speed and micro fibre pads.
8. Resilient floors refer to but are not limited to, vinyl, cushioned vinyl, asphalt, linoleum and profiled rubber.
9. Wet sticky dirt refers to but is not limited to food and beverage spillages. 

Specific Outcomes and Assessment Criteria: 

SPECIFIC OUTCOME 1 
Prepare buffing, burnishing and scrubbing equipment, chemicals and consumables. 

ASSESSMENT CRITERIA
 

ASSESSMENT CRITERION 1 
1.Selects the correct protective footwear. 
ASSESSMENT CRITERION NOTES 
According to worksite procedures. 

ASSESSMENT CRITERION 2 
2. Explains the importance of selecting and wearing the correct protective footwear. 

ASSESSMENT CRITERION 3 
3. Selects the correct single disc machines and accessories. 
ASSESSMENT CRITERION NOTES 
According to worksite procedures. 

ASSESSMENT CRITERION 4 
4. Explains the reasons for single disc machines having different speeds. 

ASSESSMENT CRITERION 5 
5. Explains how to select the single disc machines for:
  • A buffing application
  • A burnishing application
  • A scrubbing application 

  • ASSESSMENT CRITERION 6 
    6. Selects the correct brushes, or pad driving discs and pads. 
    ASSESSMENT CRITERION NOTES 
    According to worksite procedures. 

    ASSESSMENT CRITERION 7 
    7. Fits the brushes or pad driving discs and pads to the machines according to the operating instruction. 

    ASSESSMENT CRITERION 8 
    8. Explains why the pad-driving disc must grip the pad securely. 

    ASSESSMENT CRITERION 9 
    9. Explains the reason for selecting the correct size pad for the pad-driving disc. 

    ASSESSMENT CRITERION 10 
    10. Explains the correct selection of brushes and pad for:
  • A buffing application
  • A burnishing application
  • A scrubbing application 

  • ASSESSMENT CRITERION 11 
    11. Explains why a worn out brush or pad should not be selected. 

    ASSESSMENT CRITERION 12 
    12. Explains how the selection of the incorrect brush or pad could damage a floor. 

    ASSESSMENT CRITERION 13 
    13. Selects and prepares the chemical as specified. 
    ASSESSMENT CRITERION NOTES 
    According to worksite procedures. 

    ASSESSMENT CRITERION 14 
    14. Explains the correct selection of chemicals for:
  • A spray buffing application
  • A mop and buffing application
  • A scrubbing application 

  • SPECIFIC OUTCOME 2 
    Prepare the area for buffing, burnishing and scrubbing. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Removes dry soil and litter, and wet sticky dirt before a buffing or burnishing operation. 
    ASSESSMENT CRITERION NOTES 
    According to worksite procedures. 

    ASSESSMENT CRITERION 2 
    2. Explains why dry dirt and litter, and wet sticky dirt must be removed from the floor surface before buffing and burnishing. 

    ASSESSMENT CRITERION 3 
    3. Removes dry dirt and litter before any scrubbing operation. 
    ASSESSMENT CRITERION NOTES 
    According to worksite procedures. 

    ASSESSMENT CRITERION 4 
    4. Explains why dry soil and litter must be removed from the floor before scrubbing. 

    ASSESSMENT CRITERION 5 
    5. Correctly place wet floor warning signs before any scrubbing operation. 
    ASSESSMENT CRITERION NOTES 
    According to worksite procedures. 

    ASSESSMENT CRITERION 6 
    6. Explains what could happen if wet floor safety warning signs are not placed correctly. 

    ASSESSMENT CRITERION 7 
    7. Explains what could damage the rotating brush or pad. 

    ASSESSMENT CRITERION 8 
    8. Explains how a single disc machine could injure someone if not operated safely. 

    SPECIFIC OUTCOME 3 
    Buff hard and resilient floors. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Dry buffs the floor. 
    ASSESSMENT CRITERION NOTES 
    According to worksite procedures. 

    ASSESSMENT CRITERION 2 
    2. Explains the reason for dry buffing. 

    ASSESSMENT CRITERION 3 
    3. Spray buffs the floor. 
    ASSESSMENT CRITERION NOTES 
    According to worksite procedures. 

    ASSESSMENT CRITERION 4 
    4. Explains the reason for spray buffing. 

    ASSESSMENT CRITERION 5 
    5. Applies a mop and buff chemical. 
    ASSESSMENT CRITERION NOTES 
    According to worksite procedures. 

    ASSESSMENT CRITERION 6 
    6. Explains the application of the spray buffing chemical. 
    ASSESSMENT CRITERION NOTES 
    According to worksite procedures. 

    ASSESSMENT CRITERION 7 
    7. Explains what would happen if too much spray buffing chemical is sprayed onto the floor. 

    ASSESSMENT CRITERION 8 
    8. Explains why a mop and buff chemical must only be applied to a clean floor. 

    ASSESSMENT CRITERION 9 
    9. Dry buffs the floor after the application of the mop and buff chemical. 

    ASSESSMENT CRITERION 10 
    10. Explains why the mop and buff chemical must be allowed to dry before the floor is dry buffed. 

    ASSESSMENT CRITERION 11 
    11. Explains the difference between the spray buffing and the mop and buff methods. 

    ASSESSMENT CRITERION 12 
    12. Moves the wet floor safety warning sign. 
    ASSESSMENT CRITERION NOTES 
    According to worksite procedures. 

    ASSESSMENT CRITERION 13 
    13. Explains why the wet floor safety warning sign must be moved. 

    ASSESSMENT CRITERION 14 
    14. Checks the pad for build up. 

    ASSESSMENT CRITERION 15 
    15. Explains why s/he must check for build up in the pad. 

    ASSESSMENT CRITERION 16 
    16. Inspects the quality of work continuously. 

    ASSESSMENT CRITERION 17 
    17. Explains why s/he needs to inspect the quality of work. 

    SPECIFIC OUTCOME 4 
    Burnish hard and resilient floors. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Burnishes the floor using the walk-behind and / or side-to-side burnishing methods. 
    ASSESSMENT CRITERION NOTES 
    According to worksite procedures. 

    ASSESSMENT CRITERION 2 
    2. Gives an example of an area where the walk-behind burnishing method is best used. 

    ASSESSMENT CRITERION 3 
    3. Gives and example of an area where the side-to-side burnishing method is best used. 

    ASSESSMENT CRITERION 4 
    4. Explains how higher productivity must be achieved burnishing a floor when compared with dry buffing and spray buffing. 

    ASSESSMENT CRITERION 5 
    5. Explains how a burnishing machine achieves a higher gloss when compared with slow-speed and high-speed single disc machines. 

    SPECIFIC OUTCOME 5 
    Scrub hard and resilient floors. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    2. Explains the importance of applying the correct amount of scrubbing chemical solution to the floor. 

    ASSESSMENT CRITERION 2 
    3. Scrubs the floor using the single disc machine. 
    ASSESSMENT CRITERION NOTES 
    According to worksite procedures. 

    ASSESSMENT CRITERION 3 
    4. Explains the operation of a single disc machine fitted with a solution tank. 

    ASSESSMENT CRITERION 4 
    5. Removes the dirty scrubbing chemical solution from the floor. 
    ASSESSMENT CRITERION NOTES 
    According to worksite procedures. 

    ASSESSMENT CRITERION 5 
    6. Explains what could happen if scrubbing chemical solution was splashed onto other floor surfaces such as carpets. 

    ASSESSMENT CRITERION 6 
    7. Explains the methods of removing dirty scrubbing chemical solution from the floor. 

    ASSESSMENT CRITERION 7 
    8. Removes any splash marks that have soiled skirting boards or walls. 
    ASSESSMENT CRITERION NOTES 
    According to worksite procedures. 

    ASSESSMENT CRITERION 8 
    9. Explains why s/he removes splash marks from skirting boards or walls. 

    ASSESSMENT CRITERION 9 
    10. Inspects the quality of work continuously. 

    ASSESSMENT CRITERION 10 
    11. Explains why s/he needs to inspect the quality of work. 

    ASSESSMENT CRITERION 11 
    1. Applies the scrubbing chemical solution to the floor. 
    ASSESSMENT CRITERION NOTES 
    According to worksite procedures. 

    SPECIFIC OUTCOME 6 
    Perform end of task procedures for buffing, burnishing and scrubbing floors 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Disposes of dirty chemical solution according to environmental requirements. 
    ASSESSMENT CRITERION NOTES 
    According to worksite procedures. 

    ASSESSMENT CRITERION 2 
    2. Explains the reasons for disposing of dirty chemical solution according to environmental requirements. 

    ASSESSMENT CRITERION 3 
    3. Washes soiled brushes and pads, and places them in a location where they can dry out. 
    ASSESSMENT CRITERION NOTES 
    According to worksite procedures. 

    ASSESSMENT CRITERION 4 
    4. Explains the reasons for washing brushes and pads and allowing them to dry before the next usage. 

    ASSESSMENT CRITERION 5 
    5. Rinses the nozzles of any spray bottles used to spray spray-buffing chemicals onto the floor. 

    ASSESSMENT CRITERION 6 
    6. Explains the reasons for rinsing spray bottle nozzles. 

    ASSESSMENT CRITERION 7 
    7. Cleans and stores all machines and accessories. 
    ASSESSMENT CRITERION NOTES 
    According to worksite procedures. 

    ASSESSMENT CRITERION 8 
    8. Explains the reasons for cleaning and storing machines and accessories. 

    ASSESSMENT CRITERION 9 
    9. Explains the reporting procedure for faulty machines and accessories 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    1. An assessor accredited by the Services SETA ETQA will assess the competency.
    2. Assessment procedures will be supplied to the ETQA in alignment with NSB requirements.
    3. All assessment activities must be fair so that all candidates can have equal opportunities.
    4. Assessment will be free of gender, ethnic or other bias.
    5. Questions and answers must determine the theoretical knowledge.
    6. Direct observation, preferably in the workplace, or as a second choice in simulated conditions are preferred.
    7. A practical demonstration of competencies is required in this unit standard.
    8. Reporting skills are demonstrated by effective communication that may be verbal or any other agreed upon method.
    9. Internal Moderation
    10. External Moderation 

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    On completion the learner can understand and apply knowledge as described in the assessment criteria of all the outcomes. 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems in which response displays that responsible decisions using critical and creative thinking have been made. Evident in:
  • Prepare buffing, burnishing and scrubbing equipment, chemicals and consumables.
  • Prepare the area for buffing, burnishing and scrubbing.
  • Buff hard and resilient floors.
  • Burnish hard and resilient floors.
  • Scrub hard and resilient floors.
  • Perform end of task procedures for buffing, burnishing and scrubbing floors 

  • UNIT STANDARD CCFO WORKING 
    Work effectively with others as a member of a team, group, organisation or community. Evident in:
  • Burnish hard and resilient floors.
  • Scrub hard and resilient floors.
  • Perform end of task procedures for buffing, burnishing and scrubbing floors 

  • UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one's activities responsibly and effectively. Evident in:
  • Prepare buffing, burnishing and scrubbing equipment, chemicals and consumables.
  • Prepare the area for buffing, burnishing and scrubbing.
  • Buff hard and resilient floors.
  • Burnish hard and resilient floors.
  • Scrub hard and resilient floors.
  • Perform end of task procedures for buffing, burnishing and scrubbing floors 

  • UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively using visual, mathematical and/or language skills in the modes of oral and/or written presentation. Evident in:
  • Prepare the area for buffing, burnishing and scrubbing.
  • Buff hard and resilient floors.
  • Burnish hard and resilient floors.
  • Scrub hard and resilient floors. 

  • UNIT STANDARD CCFO SCIENCE 
    Use science and technology effectively and critically, showing responsibility towards the environment and health of others by. Evident in:
  • Buff hard and resilient floors.
  • Burnish hard and resilient floors.
  • Scrub hard and resilient floors. 

  • UNIT STANDARD CCFO CONTRIBUTING 
    Contribute to the full personal development of each learner and the social and economic development of the society at large. Evident in:
  • Prepare buffing, burnishing and scrubbing equipment, chemicals and consumables.
  • Prepare the area for buffing, burnishing and scrubbing.
  • Buff hard and resilient floors.
  • Burnish hard and resilient floors.
  • Scrub hard and resilient floors.
  • Perform end of task procedures for buffing, burnishing and scrubbing floors 

  • UNIT STANDARD NOTES 
    This unit standard has been replaced by unit standard 243202, which is 'Clean floors using a single disc machine', Level 1, 8 credits.

    DEFINITION OF TERMS WITHIN THIS UNIT STANDARD

    1. Build up refers to the combination of spray buffing chemical and dirt that collects in the pad during spray buffing.
    2. High speed single disc machine: This is a single disc machine with an approximate rotational speed of 400 rpm.
    3. Side-to-side burnishing method refers to the method best used in smaller areas
    4. Slow speed single disc machine: This is a single disc machine with a maximum rotational speed of 200 R.P.M.
    5. Ultra-speed burnishing machines have a rotational speed from 1000 rpm upwards.
    6. Walk behind burnishing method refers to the method best used in large, open areas. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  20173   National Certificate: Hygiene and Cleaning  Level 1  NQF Level 01  Passed the End Date -
    Status was "Reregistered" 
    2007-02-21  Was SERVICES until Last Date for Achievement 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.