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SOUTH AFRICAN QUALIFICATIONS AUTHORITY

REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE:

Identify and keep the records that a team manager is responsible for keeping

SAQA US ID	UNIT STANDARD TITLE
13916	Identify and keep the records that a team manager is responsible for keeping
ORIGINATOR
SGB Generic Management
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-
FIELD			SUBFIELD
Field 03 - Business, Commerce and Management Studies			Generic Management
ABET BAND	UNIT STANDARD TYPE	PRE-2009 NQF LEVEL	NQF LEVEL	CREDITS
Undefined	Regular-Fundamental	Level 3	NQF Level 03	4
REGISTRATION STATUS		REGISTRATION START DATE	REGISTRATION END DATE	SAQA DECISION NUMBER
Passed the End Date - Status was "Reregistered"		2006-03-14	2009-03-14	SAQA 0160/05
LAST DATE FOR ENROLMENT		LAST DATE FOR ACHIEVEMENT
2010-03-14		2013-03-14

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.

This unit standard is replaced by:

US ID	Unit Standard Title	Pre-2009 NQF Level	NQF Level	Credits	Replacement Status
242820	Maintain records for a team	Level 3	NQF Level 03	4

PURPOSE OF THE UNIT STANDARD

This unit standard provides a broad introduction record keeping in a business in the learner`s own context. It is intended for managers of small businesses and junior managers of business units in larger organisations. The term business unit in this unit standard implies a small business, cost center, section or department.

Junior managers include, but are not limited to team leaders, supervisors, first line managers and section heads. The position is term is used to describe the first level of management in an organisation at which an employee has other employees reporting to him/her.

The qualifying learner is capable of:

Explaining why organisations record and keep information.

Naming and describing the type of records that a junior manager or team leader is required to keep.

Recording team achievements against agreed targets.

Keeping records of resources.

Recording aspects of individual performance.

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING

There is open access to this unit standard. Learners should be competent in Communication and Mathematical Literacy at NQF level 2.

UNIT STANDARD RANGE

The typical scope of this unit standard is records required of a team leader.

Specific Outcomes and Assessment Criteria:

SPECIFIC OUTCOME 1

Explain why organisations record and keep information

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1.The reason for recording information is explained with reference to three actual documents used in an organisation.

ASSESSMENT CRITERION 2

2.Three examples are listed on the type of information contained in records in the organisation.

ASSESSMENT CRITERION 3

3.Three method of creating and storing records in an organisation are explained and an indication is given of how technology has changed record keeping.

ASSESSMENT CRITERION 4

4.Two purposes for which a record could be used, described with reference to a specific organisation.

ASSESSMENT CRITERION 5

5.The role of records in decision-making is explained with reference to employees and work targets.

ASSESSMENT CRITERION 6

6.The reporting requirements of a junior manager are identified and an indication is given of the frequency of the reports in the context of a particular organisation.

SPECIFIC OUTCOME 2

Name and describe the type of records that are specific to the work of a team

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1.Information about team members that a team leader is required to keep is described with examples of actual employee records.

ASSESSMENT CRITERION 2

2.Documents relating to the finance and ordering and control of stock and resources for a team are kept for a period of three months.

ASSESSMENT CRITERION 3

3.Records of accidents, injuries and other incidents required by law or company policy are identified and an indication is given of why each record is necessary and the implications of non-compliance.

SPECIFIC OUTCOME 3

Record and report team achievements against agreed targets

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1.Information relating to team performance against agreed targets is recorded and presented graphically.

ASSESSMENT CRITERION 2

2.Reasons for a variance between agreed targets and actual performance is explained with reference to both positive and negative experiences.

ASSESSMENT CRITERION 3

3.Changes that could improve the performance of a team are suggested based on agreed targets.

ASSESSMENT CRITERION 4

4.A report on a team or business unit's progress is compiled for submission to the next level of management.

SPECIFIC OUTCOME 4

Record aspects of individual performance

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1.Records of meetings with individual employees about their performance are kept and indication is given of why there is a need for confidentially in maintaining employee records.

ASSESSMENT CRITERION 2

2.Records relating to employee attendance are kept in the format required by an organisation.

ASSESSMENT CRITERION 3

3.Records of input into performance management and disciplinary meetings are kept and opinions about the employee are substantiated with authentic evidence.

UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS

Assessment of this Unit Standard should be contextual and practical.

Assessors must be registered as an assessor with the Services ETQA or an ETQA that represents the sectors in which the learner is employed.

Moderators must be registered as assessors with the Services ETQA, or with an ETQA that has a Memorandum of Understanding with the Services ETQA.

The mechanisms and requirements for moderation should be applied in accordance with the requirements of the relevant ETQA.

Assessment should include both formative and summative assessment.

Training providers must be accredited by the Services ETQA or with an ETQA that has a Memorandum of Understanding with the Services ETQA.

Critical Cross-field Outcomes (CCFO):

UNIT STANDARD CCFO IDENTIFYING

A learner is able to identify and solve problems substantiating options about team members` performance with authentic evidence.

UNIT STANDARD CCFO ORGANISING

A learner is able to orgnanise and manage him/herself and his/her activities effectively and responsibly by keeping records and ensuring that records are stored correctly.

A learner can organise information by creating and storing records.

UNIT STANDARD CCFO COMMUNICATING

Learners can communicate effectively and responsibly by describing or explaining the reasons for recording information and writing reports.

UNIT STANDARD NOTES

This unit standard has been replaced by unit standard 242820, which is "Maintain records for a team", level 3, 4 credits.

QUALIFICATIONS UTILISING THIS UNIT STANDARD:

	ID	QUALIFICATION TITLE	PRE-2009 NQF LEVEL	NQF LEVEL	STATUS	END DATE	PRIMARY OR DELEGATED QA FUNCTIONARY
Core	48494	National Certificate: Financial Services Management	Level 3	NQF Level 03	Passed the End Date - Status was "Reregistered"	2012-06-30	INSETA
Core	20175	National Certificate: Hygiene and Cleaning Supervision	Level 3	NQF Level 03	Passed the End Date - Status was "Reregistered"	2023-06-30	SERVICES
Core	83946	National Certificate: Management	Level 3	NQF Level 03	Passed the End Date - Status was "Reregistered"	2023-07-30	As per Learning Programmes recorded against this Qual
Core	49083	National Certificate: Wood Products Processing	Level 3	NQF Level 03	Passed the End Date - Status was "Reregistered"	2023-06-30	FPMSETA
Elective	58497	National Certificate: Automotive Repair and Maintenance	Level 3	NQF Level 03	Passed the End Date - Status was "Registered"	2009-02-18	Was MERSETA until Last Date for Achievement
Elective	78524	National Certificate: Automotive Repair and Maintenance	Level 3	NQF Level 03	Passed the End Date - Status was "Reregistered"	2023-06-30	As per Learning Programmes recorded against this Qual
Elective	64409	National Certificate: Automotive Spray Painting	Level 3	NQF Level 03	Passed the End Date - Status was "Reregistered"	2023-06-30	MERSETA
Elective	57877	National Certificate: CNC Production Machining	Level 3	NQF Level 03	Passed the End Date - Status was "Reregistered"	2023-06-30	MERSETA
Elective	48663	National Certificate: Mail Handling	Level 3	NQF Level 03	Passed the End Date - Status was "Reregistered"	2023-06-30	SERVICES
Elective	49688	National Certificate: Victim Empowerment	Level 3	NQF Level 03	Passed the End Date - Status was "Reregistered"	2023-06-30	HW SETA
Elective	65110	Further Education and Training Certificate: Management	Level 4	NQF Level 04	Passed the End Date - Status was "Reregistered"	2009-03-14	As per Learning Programmes recorded against this Qual

PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD:

This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.

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