SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Indicate the role of a team leader ensuring that a team meets an organisation`s standards 
SAQA US ID UNIT STANDARD TITLE
13917  Indicate the role of a team leader ensuring that a team meets an organisation`s standards 
ORIGINATOR
SGB Generic Management 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Generic Management 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 3  NQF Level 03 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 
2006-03-14  2006-11-16  SAQA 0160/05 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2007-11-16   2010-11-16  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard is replaced by: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
242821  Identify responsibilities of a team leader in ensuring that organisational standards are met  Level 4  NQF Level 04  Complete 

PURPOSE OF THE UNIT STANDARD 
This unit standard explores the role of team leader as an introduction to management within an organisation. It is intended for managers of small businesses and junior managers of business units in larger organisations. The term business unit in this unit standard implies a small business, cost center, section or department.

Junior managers include, but are not limited to team leaders, supervisors, first line managers and section heads. The position is term is used to describe the first level of management in an organisation at which an employee has other employees reporting to him/her.

The qualifying learner is capable of
  • Explaining the role of team leader.
  • Explaining the intended purpose of a specific team.
  • Contracting with a team or group to obtain buy in.
  • Monitoring the achievement of group goals or objectives. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    There is open access to this unit standard. Learners should be competent in Communication and Mathematical Literacy at NQF level 2. 

    UNIT STANDARD RANGE 
    The typical scope of this unit standard is the role and purpose of a team in the context of an organisation. 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Explain the role of a team or group leader in a specific organisation 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1.The role of a team or group leader in an organisation is described with reference to a position specification. 

    ASSESSMENT CRITERION 2 
    2.The responsibilities of a team leader are indicated and explained within the context of a specific work environment. 

    ASSESSMENT CRITERION 3 
    3.The concept of accountability is explained with reference to the learner's own position in an organisation. 

    ASSESSMENT CRITERION 4 
    4.The advantages and disadvantages of organising workers in teams are explained with specific reference to the learner's own organisation. 

    SPECIFIC OUTCOME 2 
    Explain the intended purpose of a specific team or group 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1.The standard of performance required of a team is explained with reference to an organisation's mission and vision. 

    ASSESSMENT CRITERION 2 
    2.The difference between a standard and an objective is explained with examples. 

    ASSESSMENT CRITERION 3 
    3.Short term objectives for a team or group are negotiated within required standards off a specific organisation. 

    ASSESSMENT CRITERION 4 
    4.The performance of a team is assessed in relation to the section and/or organisation standard. 

    ASSESSMENT CRITERION 5 
    5.The role played by each member of the team or group is identified and an indication is given of the role of each in the functioning of a team. 

    SPECIFIC OUTCOME 3 
    Contract with group or team members to obtain buy in 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1.Tasks and performance plans are discussed with a group or team and a strategy is suggested to promote participation. 

    ASSESSMENT CRITERION 2 
    2.Tasks are negotiated and allocated to team members according to strengths and weaknesses. 

    ASSESSMENT CRITERION 3 
    3.A system to minimise weaknesses of the team or individual member is negotiated with a view to ensuring the team meets the required standards of performance. 

    ASSESSMENT CRITERION 4 
    4.Realistic benchmarks and timelines for achieving individual and group goals are agreed through a process of consultation. 

    SPECIFIC OUTCOME 4 
    Monitor the achievement of group objectives or goals 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1.Group objectives or goals are monitored against agreed benchmarks and timelines. 

    ASSESSMENT CRITERION 2 
    2.Potential difficulties or problems are anticipated and strategies are proposed to minimise the effect of the identified problem. 

    ASSESSMENT CRITERION 3 
    3.Difficulties encountered by team members are identified and action is taken to minimise the effect on team performance. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    Assessment of this Unit Standard should be contextual and practical.
  • Assessors must be registered as an assessor with the Services ETQA or an ETQA that represents the sectors in which the learner is employed.
  • Moderators must be registered as assessors with the Services ETQA, or with an ETQA that has a Memorandum of Understanding with the Services ETQA.
  • The mechanisms and requirements for moderation should be applied in accordance with the requirements of the relevant ETQA.
  • Assessment should include both formative and summative assessment.
  • Training providers must be accredited by the Services ETQA or with an ETQA that has a Memorandum of Understanding with the Services ETQA. 


  • Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    The learner is able to identify and solve problems and make decisions in contracting with group members and monitoring performance against the team goals, objectives and standards. 

    UNIT STANDARD CCFO ORGANISING 
    The learner is able to organise and manage him/herself in monitoring group goals or objectives against agreed benchmarks. 

    UNIT STANDARD CCFO COLLECTING 
    The learner is able to collect, organise and critically evaluate information by monitoring achievement against a benchmark or timelines and identifying the role of the learner and the team within an organisation. 

    UNIT STANDARD CCFO COMMUNICATING 
    The learner is able to communicate effectively in negotiating and allocating tasks and discussing performance plans and differences encountered by individual members. 

    UNIT STANDARD CCFO CONTRIBUTING 
    The learner is able to see the world as a set of related systems in accepting responsibility for the team`s contribution to the standards required by an organisation and recognising the accountability of the learner in the team and own position in the organisation. 

    UNIT STANDARD NOTES 
    This unit standard has been replaced by unit standard 242821, which is "Identify responsibilities of a team leader in ensuring that organisational standards are met", level 4, 6 credits. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  48494   National Certificate: Financial Services Management  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered" 
    2012-06-30  INSETA 
    Core  20175   National Certificate: Hygiene and Cleaning Supervision  Level 3  NQF Level 03  Reregistered  2023-06-30  SERVICES 
    Core  83946   National Certificate: Management  Level 3  NQF Level 03  Reregistered  2021-06-30  As per Learning Programmes recorded against this Qual 
    Core  49397   National Certificate: Wholesale and Retail Operations Supervision  Level 4  Level TBA: Pre-2009 was L4  Reregistered  2023-06-30  W&RSETA 
    Elective  48916   National Certificate: Explosives Manufacturing Operations  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered" 
    2009-06-17  Was CHIETA until Last Date for Achievement 
    Elective  57880   National Certificate: Meat Processing  Level 3  NQF Level 03  Reregistered  2023-06-30  FOODBEV 
    Elective  50285   National Certificate: Professional Driving  Level 3  NQF Level 03  Reregistered  2023-06-30  TETA 
    Elective  49447   National Certificate: Trade Exhibition Support  Level 3  NQF Level 03  Reregistered  2023-06-30  SERVICES 
    Elective  65110   Further Education and Training Certificate: Management  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered" 
    2009-03-14  As per Learning Programmes recorded against this Qual 
    Elective  49356   Further Education and Training Certificate: Medical Claims Assessing  Level 4  NQF Level 04  Reregistered  2023-06-30  INSETA 
    Elective  79807   Further Education and Training Certificate: Occupational Hygiene and Safety  Level 4  NQF Level 04  Reregistered  2021-06-30  As per Learning Programmes recorded against this Qual 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. A and S Training Consultancy 
    2. Algoa Bus Company 
    3. Andebe Training and Skills Development 
    4. Barloworld Transport Solutions 
    5. Blessed Assurance Worship Centre 
    6. Bolton Business College & Computer Studies 
    7. Boxer Superstores (Pty) Ltd 
    8. Braune Training (Pty) Ltd 
    9. Buscor 
    10. Centre for Logistics Excellence (Pty) Ltd 
    11. College of Production Technology 
    12. Continental Tyres SA (Pty) Ltd (NEW BRIGHTON) (TP) 
    13. Creative Thinking Trading 524 
    14. D Z D TRADING AND PROJECTS 24 
    15. DIONYSUS SKILLS DEVELOPMENT INITIATIVE PTY LTD 
    16. Eastcape Training Centre 
    17. Edutel Wholesale & Retail Academy 
    18. Ekukhanyeni Community Development Centre 
    19. Gemini Training And Development Pty Ltd 
    20. Gerotek Test Facilities 
    21. Guest Resource Services (Pty) Ltd 
    22. He and She Driver Training Centre 
    23. Ikaheng HR Services Pty Ltd 
    24. IMSIMBI TRAINING PTY LTD 
    25. Inkqubela Consultants 
    26. Learncorp 
    27. LFM Companies Pty Ltd 
    28. Liza Gresse Consulting 
    29. Makwedeng Training 
    30. Marrian Ridge Computer Centre (Pty) Ltd 
    31. Masstores (Pty) Ltd 
    32. Northlink College - Protea Campus 
    33. NOSA LOGISTICS PTY LTD 
    34. ODL GROUP (PTY) Ltd 
    35. Open Learning Group (Pty) Ltd 
    36. OPTIMUM LEARNING TECHNOLOGIES PTY LTD 
    37. Pal Passenger Bus Services 
    38. Phephani Learnerships cc 
    39. Poshido Training 
    40. PRASA T/A Metrorail KwaZulu Natal 
    41. Production Management Institute 
    42. Production Management Institute of Southern Africa (PMI) 
    43. Production Management Institute of Southern Africa (PMI) - Johannesburg 
    44. Production Management Institute of Southern Africa - Durban 
    45. PRODUCTION MANAGEMENT INSTITUTE SA PTY LTD (PORT ELIZABETH) 
    46. PUTCO Limited 
    47. QUANTUM SKILLS 
    48. Safe and Eco Driving Pty Ltd 
    49. SDTSA Training Providers 
    50. SECTOR EDUCATION AND SKILLS TAINING ORGANISATION(SESTO) 
    51. Shoprite Checkers 
    52. SIGNA ACADEMY PTY LTD 
    53. South African Transport Centre of Excellence 
    54. SPINA Consultancy cc Cape Town 
    55. The Institute of Health Risk Managers (Pty) Ltd 
    56. Thwala Training Services (Pty) Ltd 
    57. TOWERSTONE PTY LTD 
    58. Tshimedzwa Development Centre (Pty) Ltd 
    59. Wide Horizon Advanced Training (PORT ELIZABETH) (TP) 
    60. Woolworths Pty Ltd 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.