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SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Plan and conduct basic research in an office environment 
SAQA US ID UNIT STANDARD TITLE
13935  Plan and conduct basic research in an office environment 
ORIGINATOR
SGB Administration 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Office Administration 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 3  NQF Level 03 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This unit standard introduces the knowledge and skills needed to plan and conduct basic research within the learner`s own organisation.

The qualifying learner is capable of:
  • Using simple techniques to plan, conduct and evaluate their research
  • To pose and answer questions in their workplace through a structured process
  • Reflecting on and improving the approach they have taken to carrying out their research 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    There is open access to this unit standard. Learners should be competent in communication and mathematical literacy at level 2. They should be familiar with basic questioning techniques and know how to operate the company computer system. 

    UNIT STANDARD RANGE 
  • Qualitative research methodologies include case studies, interviews, observations, focus groups, and content analysis.
  • Quantitative methodologies may include interviews, structured questionnaires, and historical data collection.
  • Analysis methods may include ranking, response frequencies, trends, and ranges sorted by demographics, type of information, organisational structure or any other logical and useful division.

    More complex statistical and research techniques are excluded from this unit standard. 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Plan a simple research project 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. The need for and the purpose of the research is clearly identified and confirmed in writing with the key stakeholders. 

    ASSESSMENT CRITERION 2 
    2. The scope of the research is delineated after consultation with the key stakeholders. 

    ASSESSMENT CRITERION 3 
    3. A list of at least five qualitative and quantitative research methodologies is compiled, describing the suitability of each for the research topic in question. 

    ASSESSMENT CRITERION 4 
    4. A particular methodology is selected based on the most appropriate design for the research in question. 

    ASSESSMENT CRITERION 5 
    5. A research plan, describing the purpose, the question or problem to be solved, the expected outcome, the methodology and any schedules, questionnaires or models that will be used is formulated according to a selected published model. 

    SPECIFIC OUTCOME 2 
    Gather and collate data relevant to the research question of problem 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. The data is gathered according to the methodology described in the plan. 

    ASSESSMENT CRITERION 2 
    2. The data is collated according to the methodology described in the plan. 

    ASSESSMENT CRITERION 3 
    3. Where it has been necessary to change any part of the plan, reasons for the change are justified in writing. 

    ASSESSMENT CRITERION 4 
    4. The data recorded in raw format and collated format. 

    SPECIFIC OUTCOME 3 
    Analyse the data obtained from the research 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. A list of five data analysis techniques is compiled, describing the suitability of each for the data obtained and the research topic in question. 

    ASSESSMENT CRITERION 2 
    2. A particular analysis technique is selected based on the most appropriate for the data obtained and the type of research carried out. 

    ASSESSMENT CRITERION 3 
    3. The data is analysed correctly using the selected analysis technique. 

    ASSESSMENT CRITERION 4 
    4. Only the relevant findings are selected for presentation in the report. 

    SPECIFIC OUTCOME 4 
    Prepare and present a report and recommendations based on the findings of the research 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. The report includes all the elements of the plan, as well as the collated data, the analysis, the findings, a discussion with reference to published works relating to the topic, the recommendations, a conclusion and references. 

    ASSESSMENT CRITERION 2 
    2. The report contains appropriate diagrams, graphs or charts that serve to illustrate and enhance comprehension of the points being made. 

    ASSESSMENT CRITERION 3 
    3. The report links researched findings to published data in an integrated manner. 

    ASSESSMENT CRITERION 4 
    4. The format of the report is based on a company specific template designed for the purpose. 

    SPECIFIC OUTCOME 5 
    Evaluate the effectiveness and utility of the research 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. The effectiveness of the selected techniques is discussed with reference to the purpose of the research being carried out. 

    ASSESSMENT CRITERION 2 
    2. The utility of the research is discussed with reference to the stated purpose and design. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    Accreditation and Moderation:

    This unit standard will be internally assessed by the provider and moderated by a moderator registered by the relevant accredited ETQA. 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Learners are able to identify and solve problems in which responses show that responsible decisions using critical and creative thinking have been made in deciding on the appropriate research methodology and analysis techniques. 

    UNIT STANDARD CCFO WORKING 
    Learners are able to work effectively with others as a member of a team organisation when they collect data. 

    UNIT STANDARD CCFO ORGANISING 
    Learners are able to organise themselves and their own activities when they plan and conduct the research. 

    UNIT STANDARD CCFO COLLECTING 
    Learners are able to collect, organise and critically evaluate information in collating and analysing the data they have collected in the research. 

    UNIT STANDARD CCFO COMMUNICATING 
    Learners are able to communicate effectively using visual, mathematics and language skills in the modes of oral and/or written presentations when presenting the report to the key stakeholders. 

    UNIT STANDARD CCFO SCIENCE 
    The learner is able to use science and technology effectively and critically when formulating the report and creating appropriate graphics and illustrations to support the findings. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Learners are able to demonstrate an understanding of the world as a set of related systems by relating research findings to existing published texts. 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  67465   National Certificate: Business Administration Services  Level 3  NQF Level 03  Reregistered  2021-06-30  As per Learning Programmes recorded against this Qual 
    Core  60650   Professional Qualification: Business Administration  Level 3  NQF Level 03  Reregistered  2021-06-30  As per Learning Programmes recorded against this Qual 
    Core  48882   Further Education and Training Certificate: Auctioneering Practices  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered" 
    2011-02-16  Was SERVICES until Last Date for Achievement 
    Core  67461   Further Education and Training Certificate: Event Support  Level 4  NQF Level 04  Reregistered  2021-06-30  As per Learning Programmes recorded against this Qual 
    Core  78143   Further Education and Training Certificate: Military Operations  Level 4  NQF Level 04  Reregistered  2023-06-30  SAS SETA 
    Core  59889   Further Education and Training Certificate: Military Operations  Level 4  NQF Level 04  Passed the End Date -
    Status was "Registered" 
    2010-01-25  Was SAS SETA until Last Date for Achievement 
    Elective  57804   National Certificate: Public Administration  Level 3  NQF Level 03  Reregistered  2023-06-30  PSETA 
    Elective  48513   National Certificate: Public Administration  Level 3  NQF Level 03  Passed the End Date -
    Status was "Registered" 
    2006-11-16  Was PSETA until Last Date for Achievement 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. ADINVALE PTY LTD 
    2. SA ARMY GYMNASIUM 
    3. SANDF COLLEGE OF EDUCATIONAL TECHNOLOGY 
    4. SOUTH AFRICAN AIR FORCE COLLEGE 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.