SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Manage time and work processes within a business environment 
SAQA US ID UNIT STANDARD TITLE
14342  Manage time and work processes within a business environment 
ORIGINATOR
SGB Administration 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Office Administration 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 2  NQF Level 02 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2015-07-01  2018-06-30  SAQA 10105/14 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2019-06-30   2022-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This unit standard introduces time management that will enable learners to be efficient workers in a selected business sector. The focus is knowledge, skills, values and attitudes in relation to the learner`s own context and experience of the world of work.

The qualifying learner is capable of:
  • Creating, maintaining and using a task list to follow up and assist in completing tasks.
  • Receiving and capturing diary information on line, or process it manually.
  • Scheduling time to complete tasks according to specific deadlines and reporting incomplete activities timeously.
  • Planning and following a work schedule. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    There is open access to this unit standard. Learners should:
  • Hold a GETC or equivalent qualification
  • Be competent in communication and mathematical literacy NQF level 1 

  • UNIT STANDARD RANGE 
    The typical scope of this unit standard is time management in relation to the learner`s own context and experience of the world of work. 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Create, use and maintain a task list 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. The value of using and maintaining a task list is known and understood in terms of a specific work context. 

    ASSESSMENT CRITERION 2 
    2. Steps or stages are identified in a familiar set of tasks. 

    ASSESSMENT CRITERION 3 
    3. Information and documentation required are recorded on the task list and flagged for further action. 

    ASSESSMENT CRITERION 4 
    4. Additional information received is captured on line or processed manually. 

    ASSESSMENT CRITERION 5 
    5. Completed tasks are reported to the appropriate authority and checked off the task list. 

    ASSESSMENT CRITERION 6 
    6. An action plan is drafted to ensure that outstanding requirements are completed timeously. 

    SPECIFIC OUTCOME 2 
    Use and maintain a diary 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. The purpose of keeping a personal diary and an organisational diary system are known in the context of a self-management tool. 

    ASSESSMENT CRITERION 2 
    2. Relevant information is recorded in the diary/system and updated regularly. 

    ASSESSMENT CRITERION 3 
    3. Diary entries are used to create an action plan. 

    SPECIFIC OUTCOME 3 
    Prioritise tasks 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Tasks are identified in order to create a task list. 

    ASSESSMENT CRITERION 2 
    2. Tasks are sorted and prioritised according to type and required deadlines. 

    ASSESSMENT CRITERION 3 
    3. Time needed to complete tasks is scheduled to allow for specified deadlines. 

    SPECIFIC OUTCOME 4 
    Plan and follow a work schedule 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Regular daily, weekly and monthly activities are named, and recorded on a work schedule. 

    ASSESSMENT CRITERION 2 
    2. A roster is drawn up to ensure that all the activities can be completed timeously. 

    ASSESSMENT CRITERION 3 
    3. Internal clients are informed of the aspects of the work schedule that affect them. 

    ASSESSMENT CRITERION 4 
    4. The schedule is followed and adjusted when necessary to allow for unexpected interruptions. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    Accreditation and Moderation:
  • Accreditation for this Unit Standard shall be from the Services Seta Education and Training Quality Assurer (SSETQA) through assessment by a registered Assessor. Assessment should be contextual and be conducted in the workplace as far as possible.
  • Assessors must be registered as an Assessor and Moderators must be registered as moderators with SSETQA.
  • SSETQA will co-ordinate all moderation activities in accordance with their policies and procedures. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    The learner can:
  • Apply business procedures in the completion of tasks
  • Apply the use of a diary or electronic diary system 


  • Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO ORGANISING 
    The learner is able to organise and manage his/her own activities including making good use of time and resources through the proper use of a diary system and task list. 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  23833   National Certificate: Business Administration Services  Level 2  NQF Level 02  Reregistered  2018-06-30  SERVICES 
    Core  48783   National Certificate: Financial Services  Level 2  NQF Level 02  Reregistered  2018-06-30  INSETA 
    Core  49581   National Certificate: Poultry Processing  Level 2  NQF Level 02  Reregistered  2018-06-30  AgriSETA 
    Core  49582   National Certificate: Poultry Production  Level 2  NQF Level 02  Reregistered  2018-06-30  AgriSETA 
    Core  48864   National Certificate: Auctioneering Support  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered" 
    2011-02-16  Was SERVICES until Last Date for Achievement 
    Core  62769   National Certificate: Mineral Processing  Level 3  NQF Level 03  Reregistered  2018-06-30  MQA 
    Elective  58026   General Education and Training Certificate: Food and Beverage Handling Processes  Level 1  NQF Level 01  Reregistered  2018-06-30  FOODBEV 
    Elective  50307   National Certificate: Bread and Flour Confectionery Baking  Level 2  NQF Level 02  Reregistered  2018-06-30  FOODBEV 
    Elective  49450   National Certificate: Plastics Manufacturing  Level 2  NQF Level 02  Reregistered  2018-06-30  MERSETA 
    Elective  57900   National Certificate: Printing and Manufacture of Packaging  Level 2  NQF Level 02  Passed the End Date -
    Status was "Reregistered" 
    2015-06-30  FPMSETA 
    Elective  48763   National Certificate: Retail Shop Floor Practices  Level 2  NQF Level 02  Passed the End Date -
    Status was "Registered" 
    2007-05-02  Was W&RSETA until Last Date for Achievement 
    Elective  59549   National Certificate: Strata Control Operations  Level 2  NQF Level 02  Reregistered  2018-06-30  MQA 
    Elective  49280   National Certificate: Wholesale and Retail Distribution  Level 2  NQF Level 02  Reregistered  2018-06-30  W&RSETA 
    Elective  58206   National Certificate: Wholesale and Retail Operations  Level 2  NQF Level 02  Reregistered  2018-06-30  W&RSETA 
    Elective  58308   National Certificate: Informal Small Business Practice  Level 3  NQF Level 03  Reregistered  2018-06-30  W&RSETA 
    Elective  63189   National Certificate: Medical Laboratory Assistance  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered" 
    2012-06-30   


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. 2Inspire skills Training 
    2. AboutLearning 
    3. Aboutlearning Pty Ltd 
    4. Anchor Yeast Baking School (Pty) Ltd 
    5. ANGLOGOLD ASHANTI LTD (V/R) 
    6. Braune Training (Pty) Ltd 
    7. College of Production Technology 
    8. COLLIERY TRAINING COLLEGE 
    9. CULLINAN DIAMOND MINE (PTY) LTD 
    10. Edcon Ltd 
    11. Faisit (Pty) Ltd 
    12. Finsch Diamonds Mine 
    13. GP Retail Operations (Pty) Ltd 
    14. IMPALA PLATINUM LIMITED - RUSTENBURG 
    15. InnerOut Training Solutions 
    16. JESUA CONSULTANTS (Hartenbos) (WA) 
    17. Jesua Consultants (Pty) Ltd (MOSSEL BAY) (TP) 
    18. KUMBA IRON ORE (SISHEN) 
    19. Kumba Sishen HRD Centre 
    20. Kwamahlati Training Services cc 
    21. Liza Gresse Consulting 
    22. Massdiscounters, Game, Dion and Dion Wired 
    23. METSKILL (PTY) LTD 
    24. MINERAL MINING TRAINING INSTITUTE (PTY) LTD 
    25. MODIKWA PLATINUM MINE 
    26. New Clicks South Africa (Pty) Ltd 
    27. Operational Process Improvements (Pty) Ltd 
    28. Owl Business Training (Pty) Ltd 
    29. Polyoak Business School (Pty) Ltd (DIEP RIVER) (TP) 
    30. Production Management Institute of Southern Africa (PMI) 
    31. REATS Training Services 
    32. RICHARDS BAY MINERALS 
    33. Richtrau No 177 Pty Ltd t/a Bokoni Platinum Mines (Lebowa Platinum Min 
    34. Rustenburg Platinum Mines Ltd 
    35. Sea Harvest Corporation (Pty) Ltd 
    36. SIYAYA HYGIENE AND SKILLS INSTITUTE 
    37. Solar Salt 
    38. South African Forestry Training College 
    39. Talent Factor (Pty) Ltd 
    40. The Fresh Foods Academy (Pty) Ltd 
    41. Ubuhle HR & Management Consultants 
    42. Woolworths Pty Ltd 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.