SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Clean floors in a domestic environment 
SAQA US ID UNIT STANDARD TITLE
14658  Clean floors in a domestic environment 
ORIGINATOR
SGB Hygiene & Cleaning Services 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Personal Care 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 1  NQF Level 01 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
Learners working towards this standard will be learning towards the full qualification, or will be involved in or working within a domestic services environment. Qualifying learners are able to sweep, wet mop and vacuum floors in a domestic environment. 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
The learner has the speaking and listening ability equal to an ABET Level 1 Com 101 standard and/or any other communication skill that will enable him/her to confirm the knowledge and skills required by this unit standard. 

UNIT STANDARD RANGE 
1. The scope of this unit standard is for any person who cleans floors in a domestic environment.
2. Floors in the context of this unit standard refer to hard and resilient floors.
3. The level assigned to this unit standard is appropriate because the process is limited in range, repetitive and familiar, but requires problem solving within a predefined range, and an ability to work with others as a member of a team.

RANGE STATEMENTS WHICH REFER TO ASSESSMENT CRITERIA IN THIS UNIT STANDARD

DEFINITION OF TERMS WITHIN THIS UNIT STANDARD:

1. Floors include but is not limited to concrete, terrazzo reconstituted marble, quarry tiles, terracotta, ceramic, porcelain, slate, wood, steel grids, vinyl, cushioned vinyl, asphalt, linoleum, profiled rubber and carpeted floors.
2. Cleaning of carpets refers to vacuuming and sweeping only.
3. Germs: Small living things (microorganisms) that cannot be seen but could cause people to become ill.
4. Suitable time and manner refer to a time or manner that will minimise disruption to the household.
5. Chemicals refer to but are not limited to detergents, disinfectants and combined maintenance products.
6. Specific mop type refers to but is not limited to string mops and sponge mops. 

Specific Outcomes and Assessment Criteria: 

SPECIFIC OUTCOME 1 
Prepare to clean floors. 

ASSESSMENT CRITERIA
 

ASSESSMENT CRITERION 1 
1. Identifies the floor type to be cleaned. 

ASSESSMENT CRITERION 2 
2. Describes the cleaning process for the specific floor type*. 

ASSESSMENT CRITERION 3 
3. Selects the correct floor cleaning equipment*. 

ASSESSMENT CRITERION 4 
4. Explains the importance of selecting the correct equipment. 

ASSESSMENT CRITERION 5 
5. Explains the reason for protective clothes. 

ASSESSMENT CRITERION 6 
6. Collects litter*. 

ASSESSMENT CRITERION 7 
7. Explains why s/he has to pick up litter before cleaning the floor. 

ASSESSMENT CRITERION 8 
8. Explains the importance of cleaning at a suitable time and manner*. 

SPECIFIC OUTCOME 2 
Sweep the floor using a broom. 

ASSESSMENT CRITERIA
 

ASSESSMENT CRITERION 1 
1. Sweeps the floor systematically. 

ASSESSMENT CRITERION 2 
2. Removes the dirt swept*. 

ASSESSMENT CRITERION 3 
3. Explains why dirt is swept to a specific point for removal. 

ASSESSMENT CRITERION 4 
4. Inspects the quality of work continuously. 

ASSESSMENT CRITERION 5 
5. Explains why s/he needs to inspect the quality of work. 

SPECIFIC OUTCOME 3 
Vacuum clean floors. 

ASSESSMENT CRITERIA
 

ASSESSMENT CRITERION 1 
1. Plans the vacuuming procedure for the area. 

ASSESSMENT CRITERION 2 
2. Explains how the vacuuming procedure was planned. 

ASSESSMENT CRITERION 3 
3. Identifies possible dangerous situations when vacuuming. 

ASSESSMENT CRITERION 4 
4. Explains the reasons for using different accessories to vacuum. 

ASSESSMENT CRITERION 5 
5. Identifies the types of litter that can block and/or damage a vacuum cleaner. 

ASSESSMENT CRITERION 6 
6. Explains how blockages in the vacuum cleaner can be identified and
cleared*. 

ASSESSMENT CRITERION 7 
7. Explains the consequences of blockages in a vacuum cleaner. 

ASSESSMENT CRITERION 8 
8. Checks, cleans and/or replaces vacuum bags and/or filters. 

ASSESSMENT CRITERION 9 
9. Explains why vacuum bags and/or filters need to be cleaned or replaced. 

ASSESSMENT CRITERION 10 
10. Chooses the correct plug points for maximum cable reach. 

ASSESSMENT CRITERION 11 
11. Explains why certain plug points should never be used. 

ASSESSMENT CRITERION 12 
12. Vacuums a floor surface*. 

ASSESSMENT CRITERION 13 
13. Explains the reasons for vacuuming and removing dry dirt from surfaces. 

ASSESSMENT CRITERION 14 
14. Inspects the quality of his/her work. 

ASSESSMENT CRITERION 15 
15. Explains the value of inspecting his/her work. 

ASSESSMENT CRITERION 16 
16. Identifies and solves problems within his scope of work procedures. 

SPECIFIC OUTCOME 4 
Wet mop floors. 

ASSESSMENT CRITERIA
 

ASSESSMENT CRITERION 1 
1. Explains the reasons for sweeping before wet mopping. 

ASSESSMENT CRITERION 2 
2. Selects the correct chemical according to the floor type*. 

ASSESSMENT CRITERION 3 
3. Explains the importance of choosing the correct chemical. 

ASSESSMENT CRITERION 4 
4. Prepares the mopping cleaning solution at the correct concentration according to instructions. 

ASSESSMENT CRITERION 5 
5. Explains what could happen if the cleaning solution is not mixed to the correct concentration*. 

ASSESSMENT CRITERION 6 
6. Identifies floors that should not be wet-mopped*. 

ASSESSMENT CRITERION 7 
7. Explains the method used for the specific mop type. 

ASSESSMENT CRITERION 8 
8. Does not soil skirting boards, baseboards or carpeted areas next to the floor being mopped. 

ASSESSMENT CRITERION 9 
9. Explains the reasons for not soiling skirting boards, baseboards, and carpeted areas. 

ASSESSMENT CRITERION 10 
10. Explains what to do if someone slips and falls on a wet floor*. 

SPECIFIC OUTCOME 5 
Perform end of task procedures after cleaning floors. 

ASSESSMENT CRITERIA
 

ASSESSMENT CRITERION 1 
1. Disposes of the dirt and or dirty solution according to environmental principles*. 

ASSESSMENT CRITERION 2 
2. Explains why the disposal procedure for the dirt and or dirty solution must be followed. 

ASSESSMENT CRITERION 3 
3. Cleans, dries and stores equipment. 

ASSESSMENT CRITERION 4 
4. Explains the reasons for cleaning, drying, and storing equipment. 

ASSESSMENT CRITERION 5 
5. Stores chemicals safely. 

ASSESSMENT CRITERION 6 
6. Explains the importance of storing chemicals safely. 

ASSESSMENT CRITERION 7 
7. Washes dirty mop heads*. 

ASSESSMENT CRITERION 8 
8. Explains how dirty mop heads can spread germs. 

ASSESSMENT CRITERION 9 
9. Explains the reasons for washing dirty mop heads. 

ASSESSMENT CRITERION 10 
10. Explains why s/he must do the job right first time. 


UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
1. An assessor accredited by the Services SETA ETQA will assess the competency.
2. Assessment procedures will be supplied to the ETQA in alignment with NSB requirements.
3. All assessment activities must be fair so that all candidates can have equal opportunities.
4. Assessment will be free of gender, ethnic or other bias.
5. Questions and answers must determine the theoretical knowledge.
6. Direct observation, preferably in the workplace, or as a second choice in simulated conditions are preferred.
7. The practical demonstration of the competencies required in this unit standard.
8. Reporting skills are demonstrated by effective communication that may be verbal or any other agreed upon method.
9. Internal Moderation: could be determined by the provider.
External Moderation: to be performed by an assessor that is registered with the ETQA. 

UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
On completion the learner can understand and apply the assessment criteria of all the outcomes. 


Critical Cross-field Outcomes (CCFO): 

UNIT STANDARD CCFO IDENTIFYING 
Identify and solve problems in which response displays that responsible decisions, using critical thinking have been made. Evident in Specific Outcomes 1, 2, 3, 4 and 5. 

UNIT STANDARD CCFO ORGANISING 
Organize and manage oneself and one's activities responsibility and effectively. Evident in Specific Outcomes1, 2, 3, 4 and 5. 

UNIT STANDARD CCFO COLLECTING 
Being culturally and aesthetically sensitive across a range of social contexts. Evident in Specific Outcome 1. 

UNIT STANDARD CCFO SCIENCE 
Use science and technology effectively and critically, showing responsibility towards the environment and health of others. Evident in Specific Outcomes 1, 2, 3, 4 and 5. 

UNIT STANDARD CCFO DEMONSTRATING 
Demonstrate an understanding of the world as a set of related systems by recognizing that problem-solving contexts to not exist in isolation. Evident in Specific Outcome 5. 

UNIT STANDARD CCFO CONTRIBUTING 
Participating as a responsible citizen in the life of local, national and global communities. Evident in Specific Outcomes 1, 2, 3, 4 and 5. 

REREGISTRATION HISTORY 
As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
  ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
Core  23853   GETC: Domestic Services  Level 1  NQF Level 01  Reregistered  2023-06-30  SERVICES 
Elective  80786   National Certificate: Home-Care Practices  Level 2  NQF Level 02  Reregistered  2023-06-30  SERVICES 


PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
 
NONE 



All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.