SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Investigate the use of computer technology in an organisation 
SAQA US ID UNIT STANDARD TITLE
14963  Investigate the use of computer technology in an organisation 
ORIGINATOR
SGB Information Systems and Technology 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 10 - Physical, Mathematical, Computer and Life Sciences Information Technology and Computer Sciences 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 4  NQF Level 04 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This unit standard is intended:
  • To provide knowledge at a proficient level, of the areas covered.
  • For those working in, or entering the workplace in the area of Information Systems & Technology Management.
  • As additional knowledge for those wanting to understand the areas covered

    People credited with this unit standard are able to:
  • Plan an investigation of the use of computer technology in an organisation.
  • Conduct an investigation of the use of computer technology in an organisation.
  • Describe the use of computer technology in the chosen organisation.
  • Evaluate the use of computer technology in the chosen organisation.
  • Present the results of the investigation of the use of computer technology in the chosen organisation.

    The performance of all elements is to a standard that allows for further learning in this area. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    The credit value of this unit standard is based upon a person having the prior knowledge and skills to :
  • Describe the management and use of computers in an organisation.
  • Conduct a predictable one-to-one interview.
  • Present a computer topic using computer technology. 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Plan an investigation of the use of computer technology in an organisation. 
    OUTCOME RANGE 
    Identify an organisation, the contact person, scope & objectives, and milestones. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. The plan identifies the scope and objectives of the investigation. 
    ASSESSMENT CRITERION RANGE 
    Global dependence on information, System concepts, Business applications.
     

    ASSESSMENT CRITERION 2 
    2. The plan identifies an organisation that has agreed to be investigated. 
    ASSESSMENT CRITERION RANGE 
    Making appointments, explaining need for the investigation & getting approval.
     

    ASSESSMENT CRITERION 3 
    3. The plan identifies requirements of the investigation from the organisation. 
    ASSESSMENT CRITERION RANGE 
    Areas to be visited, people to be contacted, time allocations.
     

    ASSESSMENT CRITERION 4 
    4. The plan is accepted by the primary contact person from the organisation. 
    ASSESSMENT CRITERION RANGE 
    Acceptance should be in writing, with conditions (if any) included.
     

    ASSESSMENT CRITERION 5 
    5. The plan specifies milestones and reporting requirements. 
    ASSESSMENT CRITERION RANGE 
    Dates, deadlines, reports to be prepared.
     

    SPECIFIC OUTCOME 2 
    Conduct an investigation of the use of computer technology in an organisation. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. The investigation proceeds according to the investigation plan. 

    ASSESSMENT CRITERION 2 
    2. The investigation justifies any modifications to the plan. 
    ASSESSMENT CRITERION RANGE 
    Reasons; Cost-Benefit; Timeframes.
     

    ASSESSMENT CRITERION 3 
    3. The investigation indicates progress at planned intervals. 
    ASSESSMENT CRITERION RANGE 
    Milestones are adhered to. Reports presented per milestones.
     

    SPECIFIC OUTCOME 3 
    Describe the use of computer technology in the chosen organisation. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. The description identifies the planning procedures used for implementation of computer technology. 
    ASSESSMENT CRITERION RANGE 
    Initial investigation, Analysis, Feasibility, Design, Testing, Implementation.
     

    ASSESSMENT CRITERION 2 
    2. The description identifies the computer systems in use within the organisation. 
    ASSESSMENT CRITERION RANGE 
    CPU type, Peripherals, Configurations, Networks, Software.
     

    ASSESSMENT CRITERION 3 
    3. The description outlines the personnel involved in the provision of computer systems. 
    ASSESSMENT CRITERION RANGE 
    IT Managers, Vendors.
     

    SPECIFIC OUTCOME 4 
    Evaluate the use of computer technology in the chosen organisation. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. The evaluation identifies the strengths of the computer systems in use. 

    ASSESSMENT CRITERION 2 
    2. The evaluation identifies areas of future developments based on weakness and anticipated future needs. 

    SPECIFIC OUTCOME 5 
    Present results of an investigation of the use of computer technology in the chosen organisation. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. The presentation meets the objectives of the investigation plan. 

    ASSESSMENT CRITERION 2 
    2. The results of the investigation are reviewed for accuracy with the organisation. 

    ASSESSMENT CRITERION 3 
    3. The presentation communicates the results of the investigation to peers. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    Accreditation Process:
    The relevant Education and Training Quality Authority (ETQA) must accredit providers before they can offer programs of education and training assessed against unit standards.

    Moderation Process:
    Moderation of assessment will be overseen by the relevant ETQA according to the moderation guidelines in the relevant qualification and the agreed ETQA procedures. 

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Performance of all elements is to be carried out in accordance with organisation standards and procedures, unless otherwise stated. Organisation standards and procedures may cover: quality assurance, documentation, security, communication, health and safety, and personal behaviour. An example of the standards expected is the standards found in ISO 9000 Certified Organisations.
  • Performance of all elements complies with the laws of South Africa, especially with regard to copyright, privacy, health and safety, and consumer rights.
  • All activities must comply with any policies, procedures and requirements of the organisations involved, the ethical codes of relevant professional bodies and any relevant legislative and/ or regulatory requirements. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others as a member of an organisation. 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage him/her self and his/her activities responsibly and effectively. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise, and critically evaluate information. 

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology effectively and critically, showing responsibility towards the environment and health of others. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of related systems by recognising that problem solving contexts do not exists in isolation. 

    UNIT STANDARD CCFO CONTRIBUTING 
    Contribute to his/her full personal development and the social and economic development of the society at large by being aware of the importance of: reflecting on and exploring a variety of strategies to learn more effectively, exploring education and career opportunities and developing entrepreneurial opportunities. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    Supplementary information:
  • None.

    Sub-Sub-Field (Domain):
  • Information Systems and Technology Management 

  • QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  78964   Further Education and Training Certificate: Information Technology: Technical Support  Level 4  NQF Level 04  Reregistered  2023-06-30  MICTS 
    Core  24293   National Certificate: Information Technology: Technical Support  Level 4  Level TBA: Pre-2009 was L4  Passed the End Date -
    Status was "Reregistered" 
    2010-01-23  Was MICTS until Last Date for Achievement 
    Elective  49129   Further Education and Training Certificate (FETC): Management and Administration  Level 4  NQF Level 04  Reregistered  2023-06-30  SERVICES 
    Elective  60652   Professional Qualification: Management and Administration  Level 4  Level TBA: Pre-2009 was L4  Reregistered  2021-06-30  As per Learning Programmes recorded against this Qual 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. Academy of Training and Development 
    2. Afedile M Learning Centre (Pty) Ltd 
    3. Angie Technologies 
    4. Arise Business Centre 
    5. ATTI IT SOLUTIONS BLOEMFONTEIN 
    6. ATTI Nelspruit Pty Ltd 
    7. Awona Technologies cc 
    8. Believers Care Society 
    9. Bophelo Tota ICT Driving Academy (Pty) Ltd 
    10. Boston Technology Campus (Pty) Ltd 
    11. Broadband College of Technology 
    12. Bytes People Solutions A Division of Altron TMT (Pty) Ltd 
    13. Calandra Trading 523(PTY) 
    14. Careers IT (Pty) Ltd 
    15. Clean Heat Academy 
    16. Commerce and Computer College of South Africa 
    17. Critical Skills Training (Pty) Ltd 
    18. CTU Training Solutions 
    19. Daily Training Cc 
    20. Damelin 
    21. Damelin - Randburg 
    22. Damelin Correspondence College (Pty) Ltd 
    23. DC Dynamic College of Commerce & Further Training (Pty) Ltd 
    24. Delcom Training Institute 
    25. Delight Computer Training 
    26. Denwin's Computer & Business School 
    27. Ekasi IT Solutions CC 
    28. EOH Abantu (Pty) Ltd 
    29. Fakazani Management Services 
    30. Falcon Business Institute (Pty) Ltd 
    31. False Bay College 
    32. Futurekids SA (Fochville) 
    33. Gabasega Consulting and Training Centre 
    34. Gauteng Central College PTY LTD 
    35. Gegana Computer Academy and Business Solutions cc 
    36. Gijima Holdings (Pty) Ltd 
    37. Global Softech Skills Academy 
    38. Golden Step Campus (Pty) Ltd. 
    39. Henpro Solutions College 
    40. Hlanganani ICT (Pty) Ltd 
    41. iLearn Corporate Services PTY LTD 
    42. Imvana Training College 
    43. In Excess Trading 22 T/A ATTI Polokwane 
    44. Information Technology Resource Centre 
    45. Intec College 
    46. INTERACTIVE COLLABORATIVE TRAINING WORX PTY LTD 
    47. iSolve Business Solutions (Pty) Ltd 
    48. IT SA Computer Services Solutions (Pty) Ltd 
    49. Johannesburg Institute of Engineering & Technology 
    50. Jonda Learning Academy 
    51. Kaelo Computer Training cc 
    52. Kezla Investments 
    53. Khuphulanani Training Institute (Pty) Ltd 
    54. King Sabata Dalindyebo TVET College 
    55. Konani Training and Development Institute 
    56. Leseding Computer Systems (Pty) Ltd 
    57. M-cot Corporate Training 
    58. Mass Computer Training And Printers 
    59. Modise Computer College 
    60. Mosadikago Trading Cc 
    61. Mpande Technologies cc 
    62. MSC Education Holdings Pty Ltd 
    63. National Computer College Carletonville 
    64. National Computer College Cc 
    65. Nextgen Training Solutions (Pty) Ltd 
    66. Ngubeni Corporation 
    67. Nyankwavi Inverstment 
    68. Ocule IT cc 
    69. On the Ball College Pty ltd 
    70. Phokophela Investment Holdings (Pty) Ltd 
    71. Prophesy Training College (Pty) Ltd 
    72. Qhakaza Management Services 
    73. Quantum Career Development (PTY) LTD 
    74. Rivoni Training N Communications 
    75. SILVER SOLUTIONS CC 1360 
    76. Sivile Housing Association RSA 
    77. Smart Byte Training Cc 
    78. Springfield Training (Pty) Ltd 
    79. Star Light Consulting 
    80. Taal-Net Training Institute 
    81. Technology Corporate Management (Pty) Ltd 
    82. Titan Trade Technologies (Pty) Ltd 
    83. Torque Technical Computer Training (Pty) Ltd 
    84. Umzinyathi Telecommunications (Pty) Ltd 
    85. Victory Ticket 580 cc 
    86. Work Skills Resources 
    87. Xtensive ICT Academy (Pty) Ltd 
    88. ZJ Africa Learn (Pty) Ltd 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.