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SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Adapt and verbally communicate financial information to a range of audiences 
SAQA US ID UNIT STANDARD TITLE
242614  Adapt and verbally communicate financial information to a range of audiences 
ORIGINATOR
SGB Insurance and Investment 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Finance, Economics and Accounting 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 5  Level TBA: Pre-2009 was L5 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard replaces: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
14514  Adapt and communicate a potential financial solution to a range of audiences  Level 5  Level TBA: Pre-2009 was L5  Complete 

PURPOSE OF THE UNIT STANDARD 
This Unit Standard is intended for people who are required to communicate a proposed financial information to different target audiences with due regard for financial services legislation or risk finance options. It is aimed mainly for Account Executives, Senior Managers, Broker Consultants, Retirement Fund Consultants, Financial Planners and Wealth Managers, Trustees, Principal Officers, Senior Administrators, Marketing Consultants, Bankers, Service Consultants, fund Managers and Risk Finance Managers who are required to vary their approach to match the client who may be a business executive or someone with little knowledge of financial or risk finance matters.

The qualifying learner is capable of:
  • Determining an appropriate communication strategy.
  • Managing the presentation environment.
  • Using key delivery techniques.
  • Managing the audience dynamic. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that learners are competent in Communication and Mathematical Literacy at NQF Level 4. 

    UNIT STANDARD RANGE 
    The typical scope of this Unit Standard is:
  • Appropriate communication behaviours include questioning techniques, variety, emphasis, use of pitch, tone, varying pace, etc.
  • Financial services legislation includes, but is not limited to, policy holder protection and Financial Advisory and Intermediaries Act (FAIS), Financial Intelligence Centre Act (FICA) or Policyholder Protection Rules, Long Term Insurance Act, Short Term Insurance Act, Pension Funds Act, Reserve Bank Control Regulations, and the Collective Investment Schemes Act.
  • Presentation environment includes, but is not limited to, venue, comfort, suitability, layout, equipment and materials.
  • Medium includes, but is not limited to, electronic presentation package, video, audio, video conferencing, slides and handouts. 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Determine an appropriate communication strategy. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The intended audience is assessed informally in terms of interest and anticipated level of knowledge in order to select an appropriate medium. 

    ASSESSMENT CRITERION 2 
    The content of the proposed presentation is adapted and structured to fit the intended audience and purpose. 

    ASSESSMENT CRITERION 3 
    Personal image, conduct and non-verbal communication are analysed to determine the potential impact on the audience and purpose of the communication. 

    ASSESSMENT CRITERION 4 
    The proposed strategy is checked for compliance with financial service regulations. 

    SPECIFIC OUTCOME 2 
    Manage the presentation environment. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    A presentation strategy is adapted to the presentation environment to ensure maximum possible effectiveness. 

    ASSESSMENT CRITERION 2 
    Potential obstacles are anticipated and alternative strategies are prepared to deal with unexpected eventualities. 

    SPECIFIC OUTCOME 3 
    Use key delivery techniques. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The presentation is introduced in a way that stimulates interest, builds rapport and is compliant with financial services legislation. 

    ASSESSMENT CRITERION 2 
    The selected medium is used in a manner that enhances communication and understanding. 

    ASSESSMENT CRITERION 3 
    The audience is engaged using a variety of appropriate communication behaviours. 

    ASSESSMENT CRITERION 4 
    Body language and other non-verbal indicators are used to assess audience response and modify personal style appropriately. 

    ASSESSMENT CRITERION 5 
    Questions are asked to assess audience understanding of content in relation to the purpose of the presentation, where appropriate, for a selected audience. 

    SPECIFIC OUTCOME 4 
    Manage the audience dynamic. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Questions are responded to in a way that enhances credibility and clarifies information. 

    ASSESSMENT CRITERION 2 
    Potential conflict is anticipated and managed to facilitate a positive communication experience. 

    ASSESSMENT CRITERION 3 
    The presentation is concluded appropriately with due regard for audience, purpose and financial services legislation. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • Anyone assessing a candidate against this Unit Standard must be registered as an assessor with the relevant ETQA or ETQA where a Memorandum of Understanding (MOU) exists with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this Unit Standard must be accredited as a provider through the relevant ETQA or ETQA where a Memorandum of Understanding (MOU) exists with the relevant ETQA.
  • Moderation of assessment will be overseen by the relevant ETQA according to the moderation guidelines and the agreed ETQA procedures. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    N/A 

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    The learner is able to identify and solve problems in which responses show that responsible decisions using critical thinking have been made in determining an appropriate communication strategy, anticipating possible obstacles and managing potential conflict. 

    UNIT STANDARD CCFO ORGANISING 
    The learner is able to organise and manage him/herself and his/her activities responsibly and effectively in planning and managing a presentation. 

    UNIT STANDARD CCFO COLLECTING 
    The learner is able to collect, organise and critically evaluate information in selecting a suitable medium and adapting the content of a presentation. 

    UNIT STANDARD CCFO COMMUNICATING 
    The learner is able to communicate effectively using visual, mathematics and language skills in communicating a potential financial solution to a range of audiences. 

    UNIT STANDARD CCFO DEMONSTRATING 
    The learner is able to demonstrate an understanding of the world as a set of related systems by applying knowledge of financial services regulations to the presentation of a potential financial solution. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    This unit standard replaces unit standard 14514, "Adapt and communicate a potential financial solution to a range of audiences", Level 5, 3 credits.
  • Search words: presentation skills, communication. 

  • QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  61529   National Certificate: Loss Adjusting  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  INSETA 
    Elective  57918   National Certificate: Short Term Insurance  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  INSETA 
    Elective  66611   National Certificate: Wealth Management  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2021-06-30  As per Learning Programmes recorded against this Qual 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. African Resources & Financial Training (Pty) Ltd 
    2. AFRICAN UNION SKILLS DEVELOPMENT PTY LTD 
    3. ALCARI 233 CC T/A ALCARI (Eversdal)(TP) 
    4. Boland Public FET College - Central Office 
    5. CKP Development Agency (Pty) Ltd. 
    6. COLLEGE OF CAPE TOWN 
    7. College of Cape Town - Central Office 
    8. False Bay College 
    9. Intec College 
    10. Invuya Institute of Learning (Pty) Ltd 
    11. Masifunde Training Centre (Pty) Ltd 
    12. North Link College 
    13. Old Mutual Life Assurance Company South Africa 
    14. Ray Strodl Consulting (Pty) Ltd 
    15. Ripple Effect 4 (Pty) Ltd 
    16. Sanlam Life Insurance Ltd 
    17. Sanlam Life Insurance Ltd. 
    18. South Cape College 
    19. South Cape Public FET College - Central Office 
    20. The Institute of Health Risk Managers (Pty) Ltd 
    21. Umfolozi FET College - Central Office 
    22. Universal Healthcare Services (Pty) Ltd 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.