SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Deliver stock to stores 
SAQA US ID UNIT STANDARD TITLE
243671  Deliver stock to stores 
ORIGINATOR
SGB Retail and Wholesale 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Wholesale and Retail 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 2  NQF Level 02  10 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2015-07-01  2018-06-30  SAQA 10105/14 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2019-06-30   2022-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This unit standard is intended for people who deliver promotional, free, emergency stock etc to a Wholesale or Retail organisation while merchandising stock in that outlet. This person is able to co-operate with others in delivering stock to the wholesaler/retailer's and supplier's satisfaction and in a cost-effective manner. 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
  • Communication at NQF Level 2 or equivalent.
  • Mathematical Literacy at NQF Level 2 or equivalent. 

  • UNIT STANDARD RANGE 
    N/A 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Collect goods from relevant distribution point. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Stock items for delivery are identified and collected as per the organisation's procedures. 

    ASSESSMENT CRITERION 2 
    The condition of the items is checked to ensure they meet the required standards and any damaged stock is reported according to organisational procedures. 

    ASSESSMENT CRITERION 3 
    Stock is verified to the delivery documents prior to loading according to organisational procedures. 

    ASSESSMENT CRITERION 4 
    Where applicable, cash transactions are documented and cash secured according to organisational requirements. 

    SPECIFIC OUTCOME 2 
    Secure goods for transport. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Stock items are loaded in the appropriate sequence according to delivery route. 

    ASSESSMENT CRITERION 2 
    Packing material and methods are used to secure and protect stock from damage/spoilage/theft whilst in transit according to organisational procedures and characteristics of the stock being delivered. 

    ASSESSMENT CRITERION 3 
    Packing methods used are in keeping with road and vehicle utilization laws and do not place either the driver, stock or other road users at risk. 

    SPECIFIC OUTCOME 3 
    Obtain proof of delivery/pick up. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The required authorisation is obtained as it applies to the specific customer. 

    ASSESSMENT CRITERION 2 
    Delivery procedures relative to specific retailers/wholesalers and specific manufactures are adhered to. 

    ASSESSMENT CRITERION 3 
    The customer's signature is obtained to confirm delivery/pick up and condition of stock according to the organisation's procedures. 

    ASSESSMENT CRITERION 4 
    In case of cash-on-delivery, payment is obtained and receipt issued according to organisation's requirements. 

    ASSESSMENT CRITERION 5 
    Ways in which shrinkage and losses occur are explained in relation to the process of loading, unloading and delivering stock. 

    SPECIFIC OUTCOME 4 
    Handle discrepancies in deliveries. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Merchandise found to be damaged and not accepted by the customer is handled according to organisational procedures. 

    ASSESSMENT CRITERION 2 
    Stock that could not be delivered due to other reasons is returned to the original distribution point according to organisational procedures. 

    ASSESSMENT CRITERION 3 
    Documentation is checked to ensure completeness prior to handing to relevant parties at end of delivery process. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA or an ETQA, which has a MOU with the relevant ETQA.
  • Moderation of assessment will be overseen by the relevant ETQA, according to the moderation guidelines in the relevant qualification and the agreed ETQA procedures. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Identifying items for collection and delivery as per organisation's procedure.
  • Handling stock noticed as being damaged when being collected.
  • Verifying stock items to the delivery documents prior to loading.
  • Managing cash transactions when collecting and delivering goods.
  • Packaging and loading stock items according to the characteristics of the stock and the policies and procedures of the organisation and applicable road transport legislation.
  • The required authorisation prior to delivering stock as it applies to specific customers.
  • Delivery procedures relative to specific retailers/wholesalers and specific manufactures.
  • Organisational requirements for proof of delivery.
  • Ways in which shrinkage and losses occur in the process of loading, unloading and delivering stock.
  • Actions required in the event of damaged or non-accepted stock.
  • Completion of required documentation. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others as a member of a team.

    Refer to the following specific outcomes:
  • Obtain proof of delivery/pick up.
  • Handle discrepancies in deliveries. 

  • UNIT STANDARD CCFO ORGANISING 
    Organise oneself and ones activities.

    Refer to all specific outcomes. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise, and critically evaluate information.

    Refer to the following specific outcomes:
  • Collect goods from relevant distribution point.
  • Obtain proof of delivery/pick up.
  • Handle discrepancies in deliveries. 

  • UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively.

    Refer to the following specific outcome:
  • Handle discrepancies in deliveries. 

  • UNIT STANDARD CCFO DEMONSTRATING 
    Understand the world as a set of related systems.

    Refer to the following specific outcome:
  • Secure goods for transport. 

  • UNIT STANDARD CCFO CONTRIBUTING 
    Maintain the environment.

    Refer to the following specific outcomes:
  • Collect goods from relevant distribution point.
  • Obtain proof of delivery/pick up.
  • Handle discrepancies in deliveries. 

  • UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    Records refer to either paper-based or electronic format. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  58206   National Certificate: Wholesale and Retail Operations  Level 2  NQF Level 02  Reregistered  2018-06-30  W&RSETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. REATS Training Services 
    2. SSD Consultants 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.