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SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Explain the use of installed systems 
SAQA US ID UNIT STANDARD TITLE
244326  Explain the use of installed systems 
ORIGINATOR
SGB Security 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 08 - Law, Military Science and Security Safety in Society 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 4  NQF Level 04 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard replaces: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
11139  Handover of installed electronic security equipment/systems  Level 5  Level TBA: Pre-2009 was L5  10  Complete 

PURPOSE OF THE UNIT STANDARD 
This unit standard deals with handover aspects of system installations. This unit standard is intended for installers, sales people, technicians and anyone who will be required to conduct customer liaison in respect of system installation. This unit standard assumes that learners have both product and feature knowledge in order to prepare for such a briefing.

Learners accredited with this unit standard will be able to:
  • Assess System Functionality.
  • Prepare and conduct a customer briefing. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
  • Communication skills at NQF Level 3.
  • Mathematical Literacy at NQF Level 3.
  • Computer skills at NQF Level 3.
  • One of the following unit standards or a unit standard in which knowledge of a specific installation is described:

    > ID 244332: Demonstrate an understanding of electric fencing, NQF Level 4.
    > ID 244325: Demonstrate an understanding of electronic access control, NQF Level 4.
    > ID 244322: Demonstrate an understanding of gate automation, NQF Level 4.
    > ID 244316: Demonstrate an understanding of intruder alarm systems, NQF Level 4.
    > ID 244320: Demonstrate an understanding of CCTV, NQF Level 4. 

  • UNIT STANDARD RANGE 
    Operational requirements may include but are not limited to, agreed customer requirements, legal compliance, manufacturer's requirements, health and safety, industry standards and operational standards. 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Assess system functionality. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The physical installation is assessed to determine whether it meets operational requirements. 
    ASSESSMENT CRITERION RANGE 
    Assessment may include but is not limited to what was installed, why it was installed and where it was installed.
     

    ASSESSMENT CRITERION 2 
    The installation configuration is assessed to determine whether it meets operational requirements. 

    ASSESSMENT CRITERION 3 
    Reasons for checking that the installation complies with agreed specifications are explained with examples. 
    ASSESSMENT CRITERION RANGE 
    Agreed specifications may include but are not limited to quantities, equipment type.
     

    ASSESSMENT CRITERION 4 
    The reasons for and importance of the walk-through with the customer is explained in order to ensure service delivery. 
    ASSESSMENT CRITERION RANGE 
    Walk-through may include but is not limited to identifying and pointing out of equipment and location of equipment.
     

    SPECIFIC OUTCOME 2 
    Prepare and conduct a customer briefing. 
    OUTCOME RANGE 
    Briefing may include but is not limited to a demonstration, written and oral briefing. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Information is assessed in order to identify what is relevant for the customer briefing. 

    ASSESSMENT CRITERION 2 
    Briefing methods are explained in terms of their advantages and disadvantages. 
    ASSESSMENT CRITERION RANGE 
    Briefing methods may include but are not limited to presentations, user-guides, manuals and demonstrations.
     

    ASSESSMENT CRITERION 3 
    A briefing is formulated to convey installation knowledge to a customer. 

    ASSESSMENT CRITERION 4 
    The importance of preparing handover documentation is explained with examples. 
    ASSESSMENT CRITERION RANGE 
    Handover documentation may include but is not limited to contracts, invoices, operator manuals, configuration documentation, diagrams, maintenance agreements and plans.
     


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • An individual wishing to be assessed (including through RPL) against this Unit Standard may apply to an assessment agency, assessor or provider institution accredited by the relevant ETQA, or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Anyone assessing a learner against this Unit Standard must be registered as an assessor with the relevant ETQA or with an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this Unit Standard or assessing this Unit Standard must be accredited as a provider with the relevant ETQA or with an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Moderation of assessment will be conducted by the relevant ETQA at its discretion. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • The different forms of communication and communication processes.
  • Difficult issues and people.
  • Peoples conduct and habits, including mannerisms.
  • Customer care. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems associated with customer using responsible decision-making and creative thinking. 

    UNIT STANDARD CCFO WORKING 
    Work and interact effectively with others as a member of a work team at the workplace. 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one's activities responsibly and effectively to ensure appropriate briefing to meet customer requirements and satisfaction. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively with others including customers using appropriate modes of oral and/or written persuasion when performing the briefing during handover. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Recognise that problem-solving contexts do not exist in isolation when consequences of not achieving goals and work objectives and the impact on the organisation. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    This unit standard replaces unit standard 11139, "Handover of installed electronic security equipment/systems", Level 5, 10 credits. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  58697   Further Education and Training Certificate: Electronic Security Installation Practices  Level 4  NQF Level 04  Reregistered  2021-06-30  As per Learning Programmes recorded against this Qual 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. ADT SECURITY SERVICES PTY LTD 
    2. ELECTRICAL CONTRACTORS ASSOCIATION OF SOUTH AFRICA, JOHANNESBURG 
    3. KEY FUNDAMENTALS LEARNING CONSULTING SERVICES CC T/A FUNDA METALS CONSUTING 
    4. NEMTEK TRAINING 
    5. PMW SECURITY SERVICES (PTY) LTD 
    6. SECURI NORTH 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.