SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Conduct security at an event 
SAQA US ID UNIT STANDARD TITLE
244335  Conduct security at an event 
ORIGINATOR
SGB Security 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 08 - Law, Military Science and Security Safety in Society 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 4  NQF Level 04 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard replaces: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
11515  Monitor, control and direct crowds at special events  Level 4  NQF Level 04  10  Complete 

PURPOSE OF THE UNIT STANDARD 
This unit is to enable learners to monitor, observe and direct crowds. These learners will be able to respond to the behaviour and direction of persons. Learners will be able inspect and provide security presence at a venue, monitor crowd size movement, stress, behaviour and safety, react to potential crowd problems and breaches of sporting etiquette, direct crowds at special events, prepare to monitor and respond to unlawful or suspicious incidents.

A person credited with this unit standard will be able to:
  • Perform event security.
  • React to incidents and breaches of security.
  • Direct crowds at special events. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
  • Communication at NQF Level 3.
  • Mathematical Literacy at QF Level 3.

    Learners are assumed to be competent in the following unit standards:
  • ID 11496: Conduct a security patrol in area of responsibility.
  • ID 244176: Use security equipment.
  • ID 244189: Conduct access and egress control.
  • ID 8600: Care for customers.
  • ID 11507: Conduct a security threat assessment in a defined operational area.
  • ID 244184: Apply legal aspects in a security environment. 

  • UNIT STANDARD RANGE 
    In this unit standard the word event refers to but is not limited to a sporting, entertainment, recreational, cultural, religious, political, business, charitable, exhibitionable, educational, organizational and similar activities hosted at a venue.

    In this unit standard the word venue refers to but is not limited to all premises used for, sporting, recreational, entertainment or similar purposes irrespective of whether the relevant events take place at an ongoing basis or on a single occasion, and to which members of the public, are invited or to which they are permitted or have access. 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Perform event security. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    A pre-event security check and orientation is conducted in a given situation. 
    ASSESSMENT CRITERION RANGE 
    Pre-event security check refers to but is not limited to organizational specific checks, physical checks and observation checks.
     

    ASSESSMENT CRITERION 2 
    Received instructions are interpreted in order to understand duties in area of responsibility. 

    ASSESSMENT CRITERION 3 
    A situation is monitored in order to assess information for reporting purposes to role-players. 
    ASSESSMENT CRITERION RANGE 
  • Situation refers to but is not limited to, but may include:
    > incidents, occurrences, visitors and evacuations.
  • Monitored refers to identifying, monitoring and reporting.
  • Role-players may refer to management, supervisors, Control Centre.
     

  • ASSESSMENT CRITERION 4 
    Conflict handling skills are demonstrated in order to diffuse potential conflict. 

    ASSESSMENT CRITERION 5 
    An emergency situation is identified for reporting purposes. 
    ASSESSMENT CRITERION RANGE 
    Emergencies refer to, but are not limited to:
  • Medical emergencies, fire emergencies, safety emergencies and natural disasters.
     

  • SPECIFIC OUTCOME 2 
    React to incidents and breaches of security in a given situation. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Breaches in security and incidents are identified and monitored in order to keep role-players informed. 

    ASSESSMENT CRITERION 2 
    Breaches in security are responded to according to management decisions and instructions. 

    ASSESSMENT CRITERION 3 
    Security breaches are resolved by means of conflict resolution. 

    SPECIFIC OUTCOME 3 
    Direct crowds at special events. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Event control measures are applied in order to direct people as specified in a given events plan. 

    ASSESSMENT CRITERION 2 
    People are directed in order to control crowd flow at the venue. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA/and any other body with whom an MOU was entered into.
  • Any institution offering learning that will enable achievement of this unit standard must be accredited as a provider through the relevant ETQA/and any other body with whom a MOU was entered into by SAQA.
  • Moderation of assessment will be overseen by the relevant ETQA according to the moderation guidelines in the relevant qualification and the relevant ETQA/and any other body with whom a MOU was entered into. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    Equipment may refer to:
  • 2-way radio.
  • Security aids, i.e. torch, handcuffs.
  • Telephone.
  • Mobile telephone.
  • Public address systems.
  • Megaphone.
  • Camera.
  • CCTV.

    Persons posing a potential threat to safe operation of stadium/venue may refer to:
  • Intoxicated persons.
  • Fanatical supporters.
  • Persons under the influence of prohibited substances.
  • Persons causing a public nuisance.

    Indications of disruptive or potentially disruptive behaviour may refer to:
  • Noise build-up.
  • Greater concentration of crowds in certain sectors.
  • Crowds or individuals under the influence of alcohol/drugs.
  • Individuals seated/loitering in an unsuitable location e.g. access/egress points.

    Potential hazards may refer to:
  • Conflict between spectators.
  • Conflict between security staff and spectators.
  • Demonstrations.
  • Excessive use of alcohol.
  • Use of drugs.
  • Failure to comply with direction/request from authorized person.
  • Noise, light, heat, limited space, fatigue, glass, furniture and fittings, stairways, smoke, fire, weapons, clothes, equipment, lack of facilities (e.g. toilets) structural collapse and utilities.
  • Electrical blackout.
  • Current Draft Safety at Sports and Recreational Events: current Chapter 2: Sections 20, 22 and 24:
  • Cultural Sensitivity.
  • Protocol. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
  • Identify and solve problems related to persons or situations that may cause a breach of safety or security and/or the event etiquette of the event discipline in progress at the venue and take appropriate action.
  • Identify and solve problems related to persons or situations that may cause a breach of safety and security and take action that will resolve the situation. 

  • UNIT STANDARD CCFO WORKING 
    Work effectively with others as a member of an events security team, group, and organisation. 

    UNIT STANDARD CCFO ORGANISING 
    Organise oneself and one's activities so that all requirements are met when persons or situations that may cause a breach of safety or security and/or the event etiquette of the event discipline in progress at the venue are identified and appropriate action taken. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise and critically evaluate information related to "crowd" size, movement, stress, behaviour and safety so that these are accurately interpreted into application performance standards. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively using appropriate interpersonal skills when dealing with members of public, colleagues and other role players. 

    UNIT STANDARD CCFO DEMONSTRATING 
  • Understand the world as a set of related systems in that the level of appropriate response is identified in accordance with identified legislation pertaining to the event security operation. 

  • UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    This unit standard replaces unit standard 11515, "Monitor, control and direct crowds at special events", Level 4, 10 credits.

    Resources possibly required for Assessment:
  • Safety equipment and protective uniform/clothes.
  • Communications equipment.
  • Necessary administrative and stationary issue.
  • First aid/fire fighting equipment and relevant access/egress screening equipment.
  • Visitors/contractors, etc.
  • Delivery/visitor vehicle.
  • Criterion referenced assessment instructions/tools.
  • A suitable venue: workplace (venue) and classroom. 

  • QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  67461   Further Education and Training Certificate: Event Support  Level 4  NQF Level 04  Reregistered  2021-06-30  As per Learning Programmes recorded against this Qual 
    Elective  58577   National Certificate: General Security Practices  Level 3  NQF Level 03  Reregistered  2023-06-30  SAS SETA 
    Elective  61609   Further Education and Training Certificate: Volunteer Support  Level 4  NQF Level 04  Reregistered  2021-06-30  As per Learning Programmes recorded against this Qual 
    Elective  58696   National Certificate: Close Protection  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  SAS SETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. 24/7 Security Services 
    2. FORUM SEKURITEIT 
    3. G4S CASH SERVICES (SA) PTY LTD BLOEMFONTEIN 
    4. INSIMBI SECURITY TRAINING CENTRE 
    5. JJM SECURITY 
    6. Mig Protection Services Cc 
    7. REBONTSHENG TRADING CC 
    8. SPECIAL ASSET PROTECTION SERVICES T/A DE PAUW TRADING CC 
    9. THIZRAM 
    10. WILLSHIR TRADING 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.