SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Demonstrate an understanding of the value added services platforms used in a telecommunications environment 
SAQA US ID UNIT STANDARD TITLE
246670  Demonstrate an understanding of the value added services platforms used in a telecommunications environment 
ORIGINATOR
SGB Telecommunications 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 06 - Manufacturing, Engineering and Technology Manufacturing and Assembly 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 4  NQF Level 04 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This unit standard will contribute to the full development of any learner within the telecommunications environment at NQF Levels 5, 6, and 7.

This unit standard is intended:
  • To provide fundamental knowledge of the areas covered.
  • For those working in, or entering the workplace in the area of Manufacturing, Engineering and Technology.
  • As additional knowledge for those wanting to understand the areas covered.

    A person credited with this unit standard will be able to:
  • Identify and define technologies used in the PSTN and connectivity/access to the platform.
  • Explain routing of a call via the PSTN to the applicable service platform and how the call setup procedure differs from the normal callsetup procedure.
  • Describe the different hardware components found on a platform.
  • Demonstrate the knowledge of the working of value added services platforms used in the telecommunications network.
  • Explain the different services offered by the services platforms.

    This unit standard will contribute to the full development of the learner within the telecommunications environment by providing recognition, further mobility and transportability. The skills, knowledge and understanding demonstrated within this unit standard are essential for social and economic transformation and upliftment within the telecommunications environment. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    The learning assumed to be in place should be on the same level of this unit standard or higher.

    The following knowledge, skills attitude and/or equivalent:
  • Basic understanding of the telecommunications network (NQF Level 3 and above).
  • Communication and language principles. 

  • UNIT STANDARD RANGE 
    The typical scope of this unit standard includes but is not limited to:
  • Telecommunications environment.
  • VAS platforms (including but not limited to Siemens and Alcatel).
  • Additional services as applied in the networks. 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Name and define components and functions/characteristics of the public switched telephone network relating to Public Switched Telecommunications Network. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Technologies inter-working functionalities are named and defined with reference to telecommunication theory. 

    ASSESSMENT CRITERION 2 
    A call setup procedure within the telecommunications environment is explained with reference to telecommunication theory. 

    ASSESSMENT CRITERION 3 
    The numbering system used in a telecommunications environment and on the platform is explained with reference to telecommunication theory. 

    ASSESSMENT CRITERION 4 
    The signalling used in a telecommunications environment is explained with reference to telecommunication signalling theory. 
    ASSESSMENT CRITERION RANGE 
    Including but not limited to:
  • CAS, conventional CCS and CCS7 signalling.
     

  • SPECIFIC OUTCOME 2 
    Explain the principles of the platforms used in the telecommunications environment. 
    OUTCOME RANGE 
    Including but not limited to:
  • Alcatel and Siemens platforms. 

  • ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The history of the platform used in the organisation is explained in accordance with company documentation. 

    ASSESSMENT CRITERION 2 
    The participants in the platforms are defined in accordance with company documentation. 
    ASSESSMENT CRITERION RANGE 
    Including but not limited to:
  • User, Subscriber Provider and Operator.
     

  • ASSESSMENT CRITERION 3 
    The architecture and functions of the platform as implemented by the organisation are explained in accordance with company documentation. 

    ASSESSMENT CRITERION 4 
    The composition of a platform telephone number as used in the organisation is defined in accordance with company documentation. 

    ASSESSMENT CRITERION 5 
    Call setup procedure within the platform environment and how it differs from the normal call setup procedures is explained in accordance with manufacturer specifications. 

    ASSESSMENT CRITERION 6 
    The charging applicable to different services are explained in accordance with company policy. 

    ASSESSMENT CRITERION 7 
    How an announcement is created is explained in accordance with manufacturer specifications. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • Anyone assessing a learner against this Unit Standard must be registered as an assessor with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this Unit Standard must be accredited as a provider through the relevant ETQA by SAQA.
  • Moderation of assessment will be overseen by the relevant ETQA according to the moderation guidelines in the relevant qualification and the agreed ETQA procedures. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Functions of the hardware used on a platform.
  • Knowledge about platform operations.
  • Services offered by the platform.
  • Role players in the environment.
  • Connectivity to and from the platform.
  • Announcement set up.
  • Demonstrate understanding of product facilities and operations.
  • All activities must comply with any policies, procedures and requirements of the organisations involved the ethical codes of relevant professional bodies and any relevant legislative and/or regulatory requirements.
  • All elements to be completed within the normal range of time and cost that would be expected in a professional environment (eg. In a commercial or government organisation).
  • Apply decision-making and problem solving skills before and during operations, maintenance and fault clearance.
  • Follow employer's policies and procedures. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify VAS platform equipment and use the knowledge in his/her daily activities. 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others as a member of an organisation. 

    UNIT STANDARD CCFO ORGANISING 
    Organise activities and manage oneself responsibly and effectively. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively with other team members within the organisation (Describe equipment as used in a telecommunication network). 

    UNIT STANDARD CCFO DEMONSTRATING 
    Learners are able to demonstrate an understanding of the VAS platform equipment as a set of interrelated processes. Demonstrate an understanding of the world, as a set of related systems by recognising that problem solving contexts do not exists in isolation. 

    UNIT STANDARD CCFO CONTRIBUTING 
    Contribute to his/her full personal development and the social and economic development of the society at large by being aware of the importance of: reflecting on and exploring a variety of strategies to learn more effectively, exploring education and career opportunities and developing entrepreneurial opportunities. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    Comment on this unit standard should reach SAQA no later than 26 October 2007.
    The level assigned to this unit standard is appropriate because the learner:
  • Has basic knowledge of some main areas of a discipline/field.
  • Has basic understanding of a discipline/field's key term, rules, concepts, principles and theories.
  • Is familiar with some of the essential methods, procedures and techniques of the discipline/field.
  • Has the ability to use the above to solve routine problems within given frameworks.
  • Has a basic information gathering, analysis and presentation skill.
  • Has the ability to communicate information reliably and accurately in the required medium of instruction.
  • Has the capacity to operate within clearly defined contexts, with limited scope for personal decision-making and responsibility.
  • Learn within a well-structured and managed environment.
  • Evaluate own performance against given criteria.

    Legal Requirements:

    Compliance to the following legal requirements and standards are mandatory:
  • Employer's Policies and Procedures.
  • Environmental Management System.
  • Independent Communications Authority of South Africa.
  • Occupational Health and Safety Act.
  • National and International Standards.
  • Local Metropolitan Council Regulations.

    Notes to Assessors:

    Assessors should keep the following general principles in mind when designing and conducting assessments against this unit standard:
  • Focus the assessment activities on gathering evidence in terms of the main outcome expressed in the title to ensure assessment is integrated rather than fragmented. Remember we want to declare the person competent in terms of the title. Where assessment at title level is unmanageable, then focus assessment around each specific outcome, or groups of specific outcomes.
  • Make sure evidence is gathered across the entire range, wherever it applies. Assessment activities should be as close to the real performance as possible, and where simulations or role-plays are used, there should be supporting evidence to show the candidate is able to perform in the real situation.
  • Do not focus the assessment activities on each assessment criterion. Ensure that the assessment activities focus on outcomes and are sufficient to enable evidence to be gathered around all the assessment criteria.
  • The assessment criteria provide the specifications against which assessment judgments should be made. In most cases, knowledge can be inferred from the quality of the performances, but in other cases, knowledge and understanding will have to be tested through questioning techniques. Where this is required, there will be assessment criteria to specify the standard required.
  • The task of the Assessor is to gather sufficient evidence, of the prescribed type and quality, as specified in this unit standard, that the candidate can achieve the outcomes again and again and again. This means Assessors will have to judge how many repeat performances are required before they believe the performance is reproducible.
  • All assessments should be conducted in line with the following well documented principles of assessment: Appropriateness, fairness, manageability, integration into work or learning, validity, direct, authentic, sufficient, systematic, open and consistent.
  • Requirements for a portfolio are that it should be valid, reliable and authentic evidence (presented as a portfolio of evidence) from past achievements and experience, which serves to supplement the assessment of applied competence.

    The portfolio may include:
  • Written statements from persons (e.g. current and/or previous employer, colleague, peer, manager, external customers) confirming competence of the learner.
  • Relevant certificates or awards.
  • Previous assessment records.
  • Journals/logbook. 

  • QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  59057   Further Education and Training Certificate: Telecommunication Network Operations  Level 4  NQF Level 04  Reregistered  2023-06-30  MICTS 
    Elective  80306   Further Education and Training Certificate: Electronics  Level 4  NQF Level 04  Reregistered  2021-06-30  As per Learning Programmes recorded against this Qual 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. FORTEL INVESTMENT CC 
    2. TELKOM SA SOC LTD 
    3. Tira Telecoms 
    4. Triple Play Fibre Optic Solutions 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.