SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Formulate recommendations for a change process 
SAQA US ID UNIT STANDARD TITLE
252021  Formulate recommendations for a change process 
ORIGINATOR
SGB Generic Management 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Generic Management 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 5  Level TBA: Pre-2009 was L5 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This Unit Standard is intended for managers in all economic sectors. These managers would typically be second level managers such as heads of department, section heads or divisional heads, who may have more than one team reporting to them.

The qualifying learner is capable of:
  • Demonstrating knowledge of and insight into the need for change within the context of environment change.
  • Analysing an area requiring a change process.
  • Selecting a model for implementing a change management process.
  • Formulating recommendations on implementing the change process. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that learners are competent in:
  • Communication at NQF Level 4.
  • Mathematical Literacy at NQF Level 4.
  • Computer Literacy at NQF Level 4. 

  • UNIT STANDARD RANGE 
  • The learner is required to apply the learning in respect of his/her own area of responsibility.
  • Unit refers to the division, department or business unit in which the learner is responsible for managing and leading staff.
  • Entity includes, but is not limited to, a company, business unit, public institution, small business, Non-Profit Organisation or Non-Governmental Organisation. 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Demonstrate knowledge of and insight into the need for change within the context of environment change. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The nature of change and its impact on organisational sustainability are explained with reference to internal and external environmental change affecting a specific unit. 

    ASSESSMENT CRITERION 2 
    The need for change is motivated by identifying the benefits of change for a unit. 

    SPECIFIC OUTCOME 2 
    Analyse an area requiring the implementation of a change process. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The need for change in a unit of an entity is identified in terms of a desired state compared with the current state. 

    ASSESSMENT CRITERION 2 
    The results of a SWOT or other suitable analysis are presented to substantiate the argument in favour of a change process. 
    ASSESSMENT CRITERION RANGE 
    The SWOT analysis should include the benefits of implementing change, the main risks and obstacles, the positive forces to be harnessed and the change resilience in the unit.
     

    SPECIFIC OUTCOME 3 
    Select a model for implementing a change management process. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The characteristics of two change models are described with reference to their appropriateness for different change processes. 

    ASSESSMENT CRITERION 2 
    The reasons for selecting the model are described with reference to the findings of the analysis. 

    SPECIFIC OUTCOME 4 
    Formulate recommendations on implementing the change process. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The change management plan presented describes the changes to be implemented in relation to the needs identified in the SWOT analysis. 
    ASSESSMENT CRITERION RANGE 
    The change management plan includes the phases of the plan, the actions, the persons responsible for the actions, the time frames, communication with stakeholders, desired outcomes, anticipated obstacles, expected positive and negative responses to the change, as well as plans to overcome the obstacles and negative responses.
     

    ASSESSMENT CRITERION 2 
    The actions proposed for managing the anticipated human responses to the change process are appropriate to the findings of the SWOT analysis. 

    ASSESSMENT CRITERION 3 
    The role and competencies of the change leader responsible for facilitating the dynamics of the change process are motivated in relation to the proposed change process. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • Anyone assessing a candidate against this Unit Standard must be registered as an assessor with the relevant ETQA or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this Unit Standard must be accredited as a provider through the relevant ETQA or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Moderation of assessment will be overseen by the relevant ETQA according to the moderation guidelines and the agreed ETQA procedures. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    The knowledge underpinning the above specific outcomes is:
  • Theories of change.
  • Theories of change management.
  • Human responses to change.
  • Models of change management.
  • Techniques for conducting a SWOT analysis (i.e. strengths, weaknesses opportunities and threats).
  • Components of a change management plan. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    The learner is able to identify and solve problems in which responses show that responsible decisions using critical and creative thinking have been made in relation to the recommendations made for change process for a unit. 

    UNIT STANDARD CCFO WORKING 
    The learner is able to work as a member of a team in promoting a change process in a unit. 

    UNIT STANDARD CCFO ORGANISING 
    The learner is able to organise and manage him/herself and his/her activities responsibly and relation to the recommended change process for a unit. 

    UNIT STANDARD CCFO COLLECTING 
    The learner is able to collect, organise and critically evaluate information in applying this information in formulating recommendations on a change process for a unit. 

    UNIT STANDARD CCFO COMMUNICATING 
    The learner is able to communicate effectively using visual, mathematics and language skills in the modes of oral and/or written presentations in formulating recommendations on a change process for a unit. 

    UNIT STANDARD CCFO DEMONSTRATING 
    The learner is able to demonstrate an understanding of the world as a set of related systems by recognising that problem-solving contexts do not exist in isolation in applying knowledge of and insight into the complexity of change processes. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  59201   National Certificate: Generic Management  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  As per Learning Programmes recorded against this Qual 
    Elective  59258   National Certificate: Polygraphy  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  SAS SETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. All Access Holdings 
    2. Asiphokuhle Training and Research Institute 
    3. Avenida (Pty) Ltd 
    4. Batho - Pele 
    5. Boston City Campus and Business College (PTY) Ltd 
    6. Business Management Training College (Pty) Ltd 
    7. Career Pathing Solutions (Pty) Ltd (KRUGERSDORP) (TP) 
    8. College of Production Technology 
    9. Connex Marketing cc 
    10. CREATIVE FOUNDATION TRAINING 
    11. DISASTER MANAGEMENT SOLUTIONS (PTY) LTD (DMS) 
    12. DYNA TRAINING (PTY) LTD (Cape Town) 
    13. Edutel Wholesale & Retail Academy 
    14. Equal Career Services (Pty) Ltd (CENTURION) (TP) 
    15. Golden Ratio College (Pty) Ltd 
    16. IQ Skills Academy (PTY) LTD. 
    17. Jobafrik Consulting 
    18. Kalideen Management 
    19. KALIDEEN MANAGEMENT SERVICES 
    20. Kgolo Institute 
    21. Kgotla Trading Enterprise 
    22. Khosithi Training 
    23. Letlhokoa Management Services CC 
    24. LO Tantsi Fire Consultants CC. 
    25. Maxlen Holdings 
    26. MEGRO LEARNING LOWVELD 
    27. Mod-Mosh Projects and Consulting (PTY) LTD 
    28. Mohlaje Solutions (Pty) Ltd 
    29. Mortarboard Training Solutions 
    30. MSC Education Holdings (Pty) Ltd 
    31. MSC Education Holdings (Pty) Ltd t/a MSC Business College 
    32. Nela Kahle 80 cc 
    33. Ntsangalala Business Enterprise 
    34. ORGANISATIONAL DEVELOPMENT INTERNATIONAL (PTY) LTD 
    35. Pioneer Business Consulting 
    36. Plastics Federation of South Africa (MIDRAND) (TP) 
    37. Plastics Federation of South Africa (WESTMEAD) (TP) 
    38. Power Rush Trading 170 CC. 
    39. Ronald Sewell & Associates SA (Pty) Ltd T/A Sewells (BRYANSTON) (TP) 
    40. SANDVIK MINING & CONSTRUCTION RSA (PTY) LTD 
    41. Scaw Metals Group (Pty) Ltd T/A Scaw Metals (DINWIDDIE) (TP) 
    42. SIGNA ACADEMY PTY LTD 
    43. Smollan Sales & Marketing (Pty) Ltd 
    44. Summat Training Institute 
    45. Tshepang Consulting & Project 
    46. Umqondo Consultancy 
    47. UNIVERSITY OF BUSINESS EXCELLENCE(PTY)LTD 
    48. University of Fort Hare 
    49. Vantage Training 
    50. Vicmat Consultants 
    51. Ya Hina Management Consulting and projects 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.