SAQA All qualifications and unit standards registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Evaluate current practices against best practice 
SAQA US ID UNIT STANDARD TITLE
252024  Evaluate current practices against best practice 
ORIGINATOR ORIGINATING PROVIDER
SGB Generic Management   
QUALITY ASSURING BODY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Generic Management 
ABET BAND UNIT STANDARD TYPE OLD NQF LEVEL NEW NQF LEVEL CREDITS
Undefined  Regular  Level 5  New Level Assignment Pend.  4 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Registered  2007-11-28  2010-11-28  SAQA 0474/07 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2011-11-28   2014-11-28  

In all of the tables in this document, both the old and the new NQF Levels are shown. In the text (purpose statements, qualification rules, etc), any reference to NQF Levels are to the old levels unless specifically stated otherwise. 

This unit standard replaces: 
US ID Unit Standard Title Old NQF Level New NQF Level Credits Replacement Status
15215  Identify and interpret Best Practice guidelines, and plan for and implement Best Practice within the team, department or division  Level 5  New Level Assignment Pend.  4  Complete 

PURPOSE OF THE UNIT STANDARD 
This Unit Standard is intended for managers in all economic sectors. These managers would typically be second level managers such as heads of department, section heads or divisional heads, who may have more than one team reporting to them.

The qualifying learner is capable of:
  • Applying the concept of best practice to the unit.
  • Analysing current practices in the unit in relation to identified best practices.
  • Deciding on the best practices to be adopted in the unit.
  • Formulating recommendations for implementing best practice.
  • Drawing up a plan for implementing best practice. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that learners are competent in:
  • Communication at NQF Level 4.
  • Mathematical Literacy at NQF Level 4.
  • Computer Literacy at NQF Level 4. 
    		•

    UNIT STANDARD RANGE 
  • The learner is required to apply the learning in respect of his/her own area of responsibility.
  • Unit refers to the division, department or business unit in which the learner is responsible for managing and leading staff.
  • Entity includes, but is not limited to, a company, business unit, public institution, small business, Non-Profit Organisation or Non-Governmental Organisation.
  • Resources include physical resources, people, time and money.
  • Practices include policies, procedures, processes and activities.
  • Best practices include those relating to quality in general, quality customer service, manufacturing practices, environmental practices, continuous improvement and eliminating waste. 
    		•

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Apply the concept of best practice to a unit. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The concept of best practice is explained in terms of the practices in a unit. 

    ASSESSMENT CRITERION 2 
    Best practices are identified that are relevant to a unit. 

    ASSESSMENT CRITERION 3 
    The best practices identified define world-class practices for a specific context/unit. 

    SPECIFIC OUTCOME 2 
    Analyse current practices in a unit in relation to identified best practice. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Current practices in a unit are compared with best practice. 

    ASSESSMENT CRITERION 2 
    Current product/service reliability is evaluated in terms of internal and external customer expectations. 

    ASSESSMENT CRITERION 3 
    The best opportunity/s for maximum gain is identified for a unit. 

    SPECIFIC OUTCOME 3 
    Decide on the best practices to be adopted in a unit. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The performance outcomes to be achieved by replacing the current practice with best practice are described with examples. 

    ASSESSMENT CRITERION 2 
    The current practices to be retained are described with motivations for the retention. 

    ASSESSMENT CRITERION 3 
    The best practices to be introduced are described with motivations for the introduction. 

    SPECIFIC OUTCOME 4 
    Formulate recommendations for implementing best practices. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The recommendations described are appropriate for the current practices analysed. 

    ASSESSMENT CRITERION 2 
    The recommendations presented are in line with best practices. 

    ASSESSMENT CRITERION 3 
    Recommendations are communicated to stakeholders in order to obtain feedback. 

    SPECIFIC OUTCOME 5 
    Draw up a plan for implementing best practice. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The change processes required to support the implementation of best practice are described with practical examples. 

    ASSESSMENT CRITERION 2 
    Resources required are identified in terms of the needs for implementing best practice. 

    ASSESSMENT CRITERION 3 
    The plan includes tasks, responsibilities, time-scales and performance measures. 

    ASSESSMENT CRITERION 4 
    The plan includes contingencies that are reasonable in relation to the proposed plan. 

    ASSESSMENT CRITERION 5 
    The monitoring, recording and evaluation of the implementation are described in order to promote effective implementation. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • Anyone assessing a candidate against this Unit Standard must be registered as an assessor with the relevant ETQA or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this Unit Standard must be accredited as a provider through the relevant ETQA or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Moderation of assessment will be overseen by the relevant ETQA according to the moderation guidelines and the agreed ETQA procedures. 
    		•

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • The concept of best practice.
  • The meaning of world-class competitiveness.
  • Techniques for analysing policies, processes and practices against best practices.
  • Strategies for overcoming resistance to change. 
    		•

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems relating to resource allocation and resistance to change. 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others when implementing best practice through the team. 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one`s activities carrying out agreed activities in implementing best practices. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, evaluate, organise and critically evaluate information when identifying and analysing best practices. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively with all stakeholders on the recommendations for implementing best practices. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of related systems to show best practices will improve the overall effectiveness of the unit in relation to internal and external expectations. 

    UNIT STANDARD CCFO CONTRIBUTING 
    In order to contribute to the full personal development of each learner and the social and economic development of society at large, it must be the intention underlying any programme of learning to make an individual aware of the importance of:
  • Participating as responsible citizens in the life of local, national and global communities when researching international best practice. 
    		•

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE OLD LEVEL NEW LEVEL STATUS END DATE QUALITY ASSURING BODY
    Core  61450   Further Education and Training Certificate: Film and Television Production Operations  Level 4  NQF Level 04  Registered  2011-06-11  MAPPP 
    Core  61349   National Certificate: Heritage Resource Management  Level 5  New Level Assignment Pend.  Registered  2011-06-11  MAPPP 
    Core  60072   National Diploma: Inspection and Assessment (Non-Metallics)  Level 5  New Level Assignment Pend.  Registered  2011-03-12  MERSETA 
    Fundamental  60289   National Certificate: Community Recreation  Level 5  New Level Assignment Pend.  Registered  2011-03-12  THETA 
    Elective  57712   Further Education and Training Certificate: Generic Management  Level 4  NQF Level 04  Reregistered  2012-10-06  As per Learning Programmes recorded against this Qual 
    Elective  59325   National Certificate: Environmental Noise Control  Level 5  New Level Assignment Pend.  Registered  2010-11-28  LG SETA 
    Elective  59201   National Certificate: Generic Management  Level 5  New Level Assignment Pend.  Registered  2010-11-28  As per Learning Programmes recorded against this Qual 
    Elective  61489   National Certificate: Transport Operations  Level 5  New Level Assignment Pend.  Registered  2011-09-17  TETA 
    Elective  63689   Bachelor of Arts: Geographical Information Science  Level 6  New Level Assignment Pend.  Registered  2012-02-18   


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Quality Assuring Bodies have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Quality Assuring Body should be notified if a record appears to be missing from here.
     
    1. DYNA TRAINING (PTY) LTD 
    2. ICANDO 
    3. ORGANISATION DEVELOPMENT INTERNATIONAL ODI 


    All qualifications and unit standards registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.