SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Develop, implement and evaluate an operational plan 
SAQA US ID UNIT STANDARD TITLE
252032  Develop, implement and evaluate an operational plan 
ORIGINATOR
SGB Generic Management 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Generic Management 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 5  Level TBA: Pre-2009 was L5 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard replaces: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
115219  Perform search and recover operations at an emergency scene  Level 5  Level TBA: Pre-2009 was L5  Complete 

PURPOSE OF THE UNIT STANDARD 
This Unit Standard is intended for managers in all economic sectors. These managers would typically be second level managers such as heads of department, section heads or divisional heads, who may have more than one team reporting to them.

The qualifying learner is capable of:
  • Developing an operational plan for a unit.
  • Implementing an operational plan.
  • Monitoring, measuring and evaluating the achievement of goals and objectives. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that learners are competent in:
  • Communication at NQF Level 4.
  • Mathematical Literacy at NQF Level 4.
  • Computer Literacy at NQF Level 4. 

  • UNIT STANDARD RANGE 
  • The learner is required to apply the learning in respect of his/her own area of responsibility.
  • Unit refers to the division, department or business unit in which the learner is responsible for managing and leading staff.
  • Entity includes, but is not limited to, a company, business unit, public institution, small business, Non-Profit Organisation or Non-Governmental Organisation.
  • Operational plan includes a business plan. 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Develop operational strategies for a unit. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The strategic plan of an entity is examined to determine the purpose of a unit in contributing to the achievement of the entity's strategy. 

    ASSESSMENT CRITERION 2 
    Operational strategies for achieving the purpose of a unit are developed and recorded. 

    ASSESSMENT CRITERION 3 
    The operational strategy of a unit is aligned with the overall strategy of an entity. 

    ASSESSMENT CRITERION 4 
    A systematic process is followed to develop goals, objectives and performance standards that are clear, concise, measurable and achievable. 

    ASSESSMENT CRITERION 5 
    Stakeholders are involved in the formulation of the goals, objectives and performance standards of a unit to obtain their commitment. 

    SPECIFIC OUTCOME 2 
    Develop an operation plan for a unit. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The operation plan is developed to transform the goals and objectives into tasks, responsibilities, time frames, performance measures, resource needs and contingencies. 

    ASSESSMENT CRITERION 2 
    Measurable parameters are validated against customer and unit performance requirements. 

    ASSESSMENT CRITERION 3 
    Monitoring systems are described in the operational plan to enable the measurement of progress and results against the performance standards. 

    ASSESSMENT CRITERION 4 
    Feedback on the operational plan is obtained from team members to promote buy-in in the implementation of the plan. 

    SPECIFIC OUTCOME 3 
    Implement an operational plan. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The operational plan is implemented, with amendments where necessary, to meet the specified goals, objectives and performance standards. 

    ASSESSMENT CRITERION 2 
    Optimal use of available resources is ensured during implementation to promote cost-effectiveness. 

    ASSESSMENT CRITERION 3 
    The use of control measures by first line managers is encouraged in the areas of their responsibility. 

    SPECIFIC OUTCOME 4 
    Monitor, measure and evaluate the achievement of goals and objectives. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The performance of the unit is monitored against the goals, objectives and performance standards in the plan using established monitoring systems. 

    ASSESSMENT CRITERION 2 
    Performance reviews are conducted to measure inputs and outputs of team members against the operational plan. 

    ASSESSMENT CRITERION 3 
    Recommendations on corrective action are implemented with the agreement of the responsible first line managers. 

    ASSESSMENT CRITERION 4 
    Results are evaluated in terms of the teams' contribution to the performance of a unit. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • Anyone assessing a candidate against this Unit Standard must be registered as an assessor with the relevant ETQA or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this Unit Standard must be accredited as a provider through the relevant ETQA or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Moderation of assessment will be overseen by the relevant ETQA according to the moderation guidelines and the agreed ETQA procedures. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Processes for developing clear, measurable and achievable goals, objectives and performance standards.
  • Elements of an operational or business plan.
  • Techniques for identifying strengths and weaknesses.
  • Approaches to and tools for implementing actions.
  • Systems for monitoring and evaluating the implementation of operational plans. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems in developing and implementing an operational plan in a unit. 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others to obtain cooperation in implementing an operational plan. 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one's activities in developing and implementing an operational plan for a unit. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, evaluate, organise and critically evaluate information required to develop an operational plan. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively with team members and other stakeholders in developing and implementing an operational plan. 

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology for recording information required for developing an operational plan, and tracking and evaluating its implementation. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of related systems by aligning the unit's strategy and operational plans with the strategy of the organisation. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    This unit standard replaces unit standard 115219, "Perform search and recover operations at an emergency scene", Level 5, 8 credits. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  59201   National Certificate: Generic Management  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  As per Learning Programmes recorded against this Qual 
    Core  80047   National Certificate: Road Safety Development  Level 5  NQF Level 05  Reregistered  2023-06-30  SAS SETA 
    Core  65609   National Diploma: Allied Health Therapies  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered" 
    2012-06-30   
    Core  64330   National Certificate: Mission Corporate Services Management  Level 6  Level TBA: Pre-2009 was L6  Reregistered  2023-06-30  PSETA 
    Elective  65229   Further Education and Training Certificate: Animal Protection  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered" 
    2012-06-30  LG SETA 
    Elective  61529   National Certificate: Loss Adjusting  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  INSETA 
    Elective  66189   National Certificate: Quality Management Systems  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  SERVICES 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. ADT SECURITY SERVICES PTY LTD 
    2. ADT SECURITY SERVICES PTY LTD CAPE TOWN 
    3. ADT SECURITY SERVICES PTY LTD PINE TOWN 
    4. ADT SECURITY SERVICES PTY LTD PORT ELIZABETH 
    5. ADT SECURITY SERVICES PTY LTD PRETORIA NORTH 
    6. All Access Holdings 
    7. Asiphokuhle Training and Research Institute 
    8. Avenida (Pty) Ltd 
    9. Batho - Pele 
    10. Boston City Campus and Business College (PTY) Ltd 
    11. Business Management Training College (Pty) Ltd 
    12. Career Pathing Solutions (Pty) Ltd (KRUGERSDORP) (TP) 
    13. College of Production Technology 
    14. CREATIVE FOUNDATION TRAINING 
    15. DISASTER MANAGEMENT SOLUTIONS (PTY) LTD (DMS) 
    16. DYNA TRAINING (PTY) LTD (Cape Town) 
    17. Edutel Wholesale & Retail Academy 
    18. Equal Career Services (Pty) Ltd (CENTURION) (TP) 
    19. FLIGHT CENTRE South Africa Pty (Ltd) 
    20. GLOBAL PROSPECTUS TRAINING PTY LTD 
    21. Golden Ratio College (Pty) Ltd 
    22. GORDAN INSTITUTE OF BUSINESS SCIENCE 
    23. IQ Skills Academy (PTY) LTD. 
    24. Jobafrik Consulting 
    25. Kalideen Management 
    26. Kgolo Institute 
    27. Kgotla Trading Enterprise 
    28. Letlhokoa Management Services CC 
    29. LO Tantsi Fire Consultants CC. 
    30. MEGRO LEARNING LOWVELD 
    31. Mod-Mosh Projects and Consulting (PTY) LTD 
    32. Mortarboard Training Solutions 
    33. MSC Education Holdings (Pty) Ltd 
    34. Nela Kahle 80 cc 
    35. Ntsangalala Business Enterprise 
    36. ORGANISATIONAL DEVELOPMENT INTERNATIONAL (PTY) LTD 
    37. Pioneer Business Consulting 
    38. Plastics Federation of South Africa (MIDRAND) (TP) 
    39. Plastics Federation of South Africa (WESTMEAD) (TP) 
    40. Power Rush Trading 170 CC. 
    41. Ronald Sewell & Associates SA (Pty) Ltd T/A Sewells (BRYANSTON) (TP) 
    42. SANDVIK MINING & CONSTRUCTION RSA (PTY) LTD 
    43. Scaw Metals Group (Pty) Ltd T/A Scaw Metals (DINWIDDIE) (TP) 
    44. SERVEST(PTY) LTD 
    45. SIGNA ACADEMY PTY LTD 
    46. Smollan Sales & Marketing (Pty) Ltd 
    47. Summat Training Institute 
    48. Umqondo Consultancy 
    49. University of Fort Hare 
    50. Vantage Training 
    51. Vicmat Consultants 
    52. Ya Hina Management Consulting and projects 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.