SAQA All qualifications and unit standards registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Build teams to achieve goals and objectives 
SAQA US ID UNIT STANDARD TITLE
252037  Build teams to achieve goals and objectives 
ORIGINATOR ORIGINATING PROVIDER
SGB Generic Management   
QUALITY ASSURING BODY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Generic Management 
ABET BAND UNIT STANDARD TYPE OLD NQF LEVEL NEW NQF LEVEL CREDITS
Undefined  Regular  Level 5  New Level Assignment Pend.  6 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Registered  2007-11-28  2010-11-28  SAQA 0474/07 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2011-11-28   2014-11-28  

In all of the tables in this document, both the old and the new NQF Levels are shown. In the text (purpose statements, qualification rules, etc), any reference to NQF Levels are to the old levels unless specifically stated otherwise. 

This unit standard replaces: 
US ID Unit Standard Title Old NQF Level New NQF Level Credits Replacement Status
15237  Build teams to meet set goals and objectives  Level 5  New Level Assignment Pend.  3  Complete 

PURPOSE OF THE UNIT STANDARD 
This Unit Standard is intended for managers in all economic sectors. These managers would typically be second level managers such as heads of department, section heads or divisional heads, who may have more than one team reporting to them.

The qualifying learner is capable of:
  • Demonstrating knowledge of and insight into the theory of teams and the importance of teams in workplace activities.
  • Applying the theory of teams to team dynamics.
  • Explaining the process of building teams.
  • Analysing the role of team leader in promoting team effectiveness.
  • Evaluating the effectiveness of a team and propose ways to improve team effectiveness. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that learners are competent in:
  • Communication at NQF Level 4.
  • Mathematical Literacy at NQF Level 4.
  • Computer Literacy at NQF Level 4. 
    		•

    UNIT STANDARD RANGE 
  • The learner is required to apply the learning in respect of this/her own area of responsibility.
  • Unit refers to the division, department or business unit in which the learner is responsible for managing and leading staff.
  • Entity includes, but is not limited to, a company, business unit, public institution, small business, Non-Profit Organisation or Non-Governmental Organisation. 
    		•

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Demonstrate knowledge of and insight into the theory of teams and the importance of teams in workplace activities. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The characteristics of a team and team interaction are compared with those of a group. 

    ASSESSMENT CRITERION 2 
    Different types of teams are described in terms of their unique roles and characteristics. 

    ASSESSMENT CRITERION 3 
    The importance of teams for achieving workplace goals and objectives is motivated with examples of the contributions of teams. 

    SPECIFIC OUTCOME 2 
    Apply the theory of teams to team dynamics. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The dynamics of teams are explained in terms of practical examples. 

    ASSESSMENT CRITERION 2 
    The reasons for disagreements and conflict that could disrupt the functioning of the team are analysed with reference to interpersonal and other factors. 

    ASSESSMENT CRITERION 3 
    Unique challenges presented by different types of teams are identified with specific reference to cross-functional and virtual teams. 

    SPECIFIC OUTCOME 3 
    Explain the process of building teams. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The process of building a team is explained with reference to the steps in the process. 

    ASSESSMENT CRITERION 2 
    Stages of team development are analysed in terms of the human behaviour that drives the different stages. 

    SPECIFIC OUTCOME 4 
    Analyse the role of team leader in promoting team effectiveness. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The role of the team leader is explained in relation to improving team effectiveness. 

    ASSESSMENT CRITERION 2 
    The impact of different leadership styles is considered in relation to the leader's role in promoting team effectiveness. 

    ASSESSMENT CRITERION 3 
    Techniques for the constructive management of team dynamics and conflict are described with specific reference to promoting trust, cohesion, creativity and productivity. 

    SPECIFIC OUTCOME 5 
    Evaluate the effectiveness of a team and propose ways to improve team effectiveness. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The functioning of a team is evaluated against the characteristic of high performance teams. 

    ASSESSMENT CRITERION 2 
    An action plan is developed for improving the effectiveness of the team. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • Anyone assessing a candidate against this Unit Standard must be registered as an assessor with the relevant ETQA or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this Unit Standard must be accredited as a provider through the relevant ETQA or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Moderation of assessment will be overseen by the relevant ETQA according to the moderation guidelines and the agreed ETQA procedures. 
    		•

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    The knowledge underpinning the above specific outcomes is:
  • Theory of teams and team dynamics.
  • Different types of teams.
  • Characteristics of high performance teams.
  • Leadership styles.
  • Techniques for managing team dynamics. 
    		•

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    The learner is able to identify and solve problems in which responses show that responsible decisions using critical and creative thinking have been made in building teams to achieve goals and objectives. 

    UNIT STANDARD CCFO WORKING 
    The learner is able to work as a member of a team in building a team that contributes to the achievement of the unit's goals and objectives. 

    UNIT STANDARD CCFO ORGANISING 
    The learner is able to organise and manage him/herself and his/her activities responsibly and effectively in building teams to achieve goals and objectives. 

    UNIT STANDARD CCFO COLLECTING 
    The learner is able to collect, organise and critically evaluate information and applying this in a way that positively contributes towards building teams to achieve goals and objectives. 

    UNIT STANDARD CCFO COMMUNICATING 
    The learner is able to communicate effectively using visual, mathematics and language skills in the modes of oral and/or written presentations in communicating with the members of the team and others in order to build teams that achieve goals and objectives. 

    UNIT STANDARD CCFO DEMONSTRATING 
    The learner is able to demonstrate an understanding of the world as a set of related systems by recognising that problem-solving contexts do not exist in isolation in applying knowledge of and insight into the complexity of building teams to achieve goals and objectives. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE OLD LEVEL NEW LEVEL STATUS END DATE QUALITY ASSURING BODY
    Core  59201   National Certificate: Generic Management  Level 5  New Level Assignment Pend.  Registered  2010-11-28  As per Learning Programmes recorded against this Qual 
    Core  60070   National Certificate: Inspection and Assessment (Non-Metallics)  Level 5  New Level Assignment Pend.  Registered  2011-03-12  MERSETA 
    Core  59304   National Diploma: Freight Forwarding and Customs Compliance  Level 5  New Level Assignment Pend.  Registered  2010-11-28  TETA 
    Core  64330   National Certificate: Mission Corporate Services Management  Level 6  New Level Assignment Pend.  Registered  2011-11-26   
    Fundamental  62069   National Certificate: Radio Production  Level 5  New Level Assignment Pend.  Registered  2012-05-13  MAPPP 
    Elective  65229   Further Education and Training Certificate: Animal Protection  Level 4  NQF Level 04  Registered  2012-03-12   
    Elective  64049   Further Education Training Certificate: Harbour Watchkeeping  Level 4  NQF Level 04  Registered  2012-02-18  SAS SETA 
    Elective  71969   National Certificate: Automotive Components: Manufacturing and Assembly  Level 5  New Level Assignment Pend.  Registered  2012-09-09  MERSETA 
    Elective  78943   National Certificate: Autotronics  Level 5  New Level Assignment Pend.  Registered  2013-07-28   
    Elective  59325   National Certificate: Environmental Noise Control  Level 5  New Level Assignment Pend.  Registered  2010-11-28  LG SETA 
    Elective  65050   National Certificate: Music  Level 5  New Level Assignment Pend.  Registered  2012-03-12  MAPPP 
    Elective  61489   National Certificate: Transport Operations  Level 5  New Level Assignment Pend.  Registered  2011-09-17  TETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Quality Assuring Bodies have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Quality Assuring Body should be notified if a record appears to be missing from here.
     
    1. DYNA TRAINING (PTY) LTD 
    2. ICANDO 
    3. IMSIMBI TRAINING CC 
    4. ORGANISATION DEVELOPMENT INTERNATIONAL ODI 
    5. TSEBO TRAINING C.C 
    6. Work Together Development CC 


    All qualifications and unit standards registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.