SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Explain the administration of a freight forwarding and clearing operations 
SAQA US ID UNIT STANDARD TITLE
252423  Explain the administration of a freight forwarding and clearing operations 
ORIGINATOR
SGB Transport and Logistics Operations 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Transport, Operations and Logistics 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 3  NQF Level 03 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2015-07-01  2018-06-30  SAQA 10105/14 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2019-06-30   2022-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
The person credited with this Unit Standard will be able to describe the role of forwarding and clearing operations in the international supply chain and differentiate between the functions required.

The qualifying learner is capable of:
  • Explaining the functions carried out in an airfreight export, import and consolidation operation.
  • Describing the functions carried out by an over-border freight forwarding operation.
  • Outlining the functions carried out in a surface freight operation.
  • Describing the work carried out by the clearing/compliance function in a forwarding operation.
  • Describing typical support functions within a freight forwarding organisation.
  • Describing the work of a marketing/sales department in a freight forwarding organisation.
  • Outlining the transition of the industry from traditional freight forwarding to international supply chain management. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    Learners accessing this qualification will be assumed competent in:
  • Communication at NQF Level 2 or equivalent.
  • Mathematical Literacy at NQF Level 2 or equivalent. 

  • UNIT STANDARD RANGE 
    The Customs and Excise Act to the Customs and Excise Act (Act 91 of 1964 or any subsequent replacing Act. 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Explain the functions carried out in an airfreight export, import and consolidation operation. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The key performance areas of the airfreight export and airfreight import control functions are explained in the context of a freight forwarding organisation. 

    ASSESSMENT CRITERION 2 
    The operations of the airfreight import deconsolidation function are described in terms of a freight forwarding and/or consolidation organisation. 

    ASSESSMENT CRITERION 3 
    The operations of the airfreight export consolidation function are described in terms of a freight forwarding and/or consolidation organisation. 

    SPECIFIC OUTCOME 2 
    Describe the functions carried out by an over-border freight forwarding operation. 
    OUTCOME RANGE 
    Operations may include but are not limited to imports, exports, rail and road. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The road and rail transport requirements of exporters and importers are described for an over-border freight forwarding operation. 
    ASSESSMENT CRITERION RANGE 
    Transport requirements may include but are not limited to loading and securing, transit time, permits and routing.
     

    ASSESSMENT CRITERION 2 
    The Customs and VAT compliance processes are described for an over-border freight forwarding operation. 

    ASSESSMENT CRITERION 3 
    The customer service requirements are described of an over-border freight forwarding operation. 

    SPECIFIC OUTCOME 3 
    Outline the functions carried out in a surface freight operation. 
    OUTCOME RANGE 
    Operations may include but are not limited to importers, exporters, multi-modal services, groupage operators. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Value added by the surface freight function is described in terms of the key services of a surface freight function. 
    ASSESSMENT CRITERION RANGE 
    Key services may include but is not limited to bulk, breakbulk, full container load, less than container load/groupage, road, rail, sea, and multimodal services.
     

    ASSESSMENT CRITERION 2 
    Specialised services provided by the surface freight function are described in terms of a freight forwarding organisation. 
    ASSESSMENT CRITERION RANGE 
    Specialised services may include but is not limited to projects, perishables, dangerous goods movement and insurance and finance services.
     

    ASSESSMENT CRITERION 3 
    Customer service requirements of a surface operation are described for a forwarding organisation. 

    SPECIFIC OUTCOME 4 
    Describe the work carried out by the clearing/ compliance function in a forwarding operation. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Essential activities carried out by the clearing/compliance function are described for air and surface forwarding operations. 
    ASSESSMENT CRITERION RANGE 
    Essential activities may include but are not limited to Customs clearance procedures, port/airport, carrier, depot, terminal release procedures and compliance with other statutory requirements such as port health.
     

    ASSESSMENT CRITERION 2 
    Consultancy/advice services as rendered by the clearing/compliance function are described for a freight forwarding/customs broking operation. 
    ASSESSMENT CRITERION RANGE 
    Consultancy/advice services may include but are not limited to Customs tariffing and valuation, tariff protection and relief and management of exposure to statutory charges.
     

    ASSESSMENT CRITERION 3 
    Client service requirements of a Customs clearing and compliance operation are described for a forwarding organisation. 

    SPECIFIC OUTCOME 5 
    Describe typical support functions within a freight forwarding organisation. 
    OUTCOME RANGE 
    Functions may include but are not limited to human resources, industrial relations, information, technology, claims, finance, and accounting. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The role of the Human Resources/Industrial Relations Department is described in terms of the value added to the competitiveness of a freight forwarding organisation. 

    ASSESSMENT CRITERION 2 
    The information technology requirements of a freight forwarding organisation are described in terms of the visibility requirements of international supply chains. 

    ASSESSMENT CRITERION 3 
    The importance of administering claims is explained in terms of client service requirements. 
    ASSESSMENT CRITERION RANGE 
    Claims may include but are not limited to insurance, Customs and other statutory charge refunds.
     

    ASSESSMENT CRITERION 4 
    The particular finance and accounting requirements of freight forwarders are described in terms of competitive advantage. 
    ASSESSMENT CRITERION RANGE 
    Finance and accounting requirements may include but are not limited to cash flow management, VAT standard and zero rating differential requirements and foreign exchange requirements.
     

    SPECIFIC OUTCOME 6 
    Describe the work of a marketing/sales department in a freight forwarding organisation. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The need for a marketing presence is explained in the freight forwarding context. 

    ASSESSMENT CRITERION 2 
    The sales approach required is explained in terms of the services offered by the particular freight forwarding organisation. 

    ASSESSMENT CRITERION 3 
    Sales and marketing activities are described for an identified freight forwarding organisation. 

    SPECIFIC OUTCOME 7 
    Outline the transition of the industry from traditional freight forwarding to international supply chain management. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Traditional freight forwarding activities are compared with those of third/fourth party logistics providers. 

    ASSESSMENT CRITERION 2 
    Reasons for transforming into a third/fourth party logistics provider are explained as they apply to a traditional freight forwarder. 

    ASSESSMENT CRITERION 3 
    The consequences of not transforming into a third/fourth party logistics provider are explained for a traditional freight forwarder. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • An individual wishing to be assessed (including through RPL) against this unit standard may apply to an assessment agency, assessor or provider institution accredited by the relevant ETQA.
  • Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this unit standard or assessing this unit standard must be accredited as a provider with the relevant ETQA.
  • Moderation of assessment will be conducted by the relevant ETQA at its discretion. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • The transition of the industry from traditional freight forwarding to international supply chain management.
  • Functions to be carried out by the role players in a freight forwarding and customs operation.
  • Activities required ensuring clearing compliance.
  • The roles played by the market/sales department in a freight forwarding and customs clearing operation. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems which apply to the administration of a freight forwarding and clearing operation.tunities in applying administrative procedures. 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others to ensure that the administration of a freight forwarding and clearing operation is conducted as required. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise and critically evaluate information which will have an impact on the administration of a freight forwarding and clearing operation. 

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology to ensure the effective implementation of administrative procedures. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of related systems where the proper administration of a freight forwarding and clearing operation has a positive impact on all stakeholders. 

    UNIT STANDARD CCFO CONTRIBUTING 
    In order to contribute to the full personal development of each learner and the social and economic development of society at large, it must be the intention underlying any programme of learning to make an individual aware of the importance of:
  • Developing entrepreneurial opportunities in applying administrative procedures.. 

  • UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  59365   National Certificate: Freight Forwarding and Customs Compliance  Level 3  NQF Level 03  Reregistered  2018-06-30  TETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. Centre for Logistics Excellence (Pty) Ltd 
    2. Global Maritime Legal Solutions (Pty) Ltd 
    3. Indub Trading c.c. 
    4. Innovative Shared Services 
    5. Institute for Quality cc 
    6. Learning Exchange Pty (Ltd) 
    7. METRO MINDS 
    8. NOSA LOGISTICS (PTY) LTD 
    9. P and R Development and Training (Pty) Ltd 
    10. Phephani Learnerships cc 
    11. School of Shipping 
    12. Skills Development Specialists 
    13. Y-2-K Customs Consultants 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.