SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Describe the use of relationships for developmental and therapeutic ends in child and youth care work 
SAQA US ID UNIT STANDARD TITLE
254175  Describe the use of relationships for developmental and therapeutic ends in child and youth care work 
ORIGINATOR ORIGINATING PROVIDER
SGB Child and Youth Care Work   
QUALITY ASSURING BODY
-  
FIELD SUBFIELD
Field 09 - Health Sciences and Social Services Promotive Health and Developmental Services 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 4  NQF Level 04 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2012-07-01  2015-06-30  SAQA 0695/12 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2016-06-30   2019-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard replaces: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
117189  Describe the use of relationships for developmental and therapeutic ends in child and youth care work  Level 4  NQF Level 04  Complete 

PURPOSE OF THE UNIT STANDARD 
This unit standard will be useful for people learning about the field and working towards a professional qualification as a child and youth care worker.

People credited with this unit standard are able to:
  • Describe the role of relationships in child and youth care work.
  • Describe key elements in building and maintaining therapeutic relationships.
  • Describe the use of interpersonal skills to establish and maintain relationships.
  • Describe the process of engagement and disengagement of working relationships with children and youth at risk. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
  • Communication skills at NQF Level 4.
  • SAQA ID 254181: Demonstrate a basic understanding of the fundamentals of child and youth care work.
  • SAQA ID 254185: Apply basic communication skills in interactions with children and youth at risk.
  • SAQA ID 254187: Demonstrate basic interpersonal skills with children and youth at risk, and their families. 

  • UNIT STANDARD RANGE 
    N/A 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Describe the role of relationships in child and youth care work. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The importance of relationships in child and youth care work is described with reference to their role in the growth and development of the young person. 
    ASSESSMENT CRITERION RANGE 
    Role includes:
  • Context for dealing with conflict; opportunities to reveal and cope with vulnerabilities; opportunities for growth of self-awareness.
     

  • ASSESSMENT CRITERION 2 
    The significance of rapport and attachment developed during relationships is described with reference to developmental and therapeutic benefits in child and youth care work. 

    ASSESSMENT CRITERION 3 
    Possibilities of using relationships to effect family reunification are described and explained with reference to its application in families, and different family contexts. 

    ASSESSMENT CRITERION 4 
    The role of relationships within family conferencing are described with reference to the basic principles, concepts and elements of restorative work. 

    ASSESSMENT CRITERION 5 
    The role of relationships within groups is described in line with a developmental framework and therapeutic objectives. 

    SPECIFIC OUTCOME 2 
    Describe key elements in building and maintaining therapeutic relationships. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The importance of self awareness within relationships is described in relation to own feelings and emotions, and the management of these to produce beneficial and therapeutic outcomes. 

    ASSESSMENT CRITERION 2 
    The particular nature of relationships in child and youth care work is described with reference to context, role as a child and youth care worker, professional codes and accepted ethical practice in the field. 
    ASSESSMENT CRITERION RANGE 
    Nature of relationships:
  • Professional; boundaries for contact and interaction clearly defined (where boundaries include: inappropriate intimacy in relationships which includes touch; putting own needs before those of the young person; intrusion of own values as discrimination; bribe or punishment; inappropriate personal disclosure).
     

  • ASSESSMENT CRITERION 3 
    The importance of self development is explained with reference to the importance of self awareness and self-care in the building of effective relationships. 
    ASSESSMENT CRITERION RANGE 
    Development includes:
  • Experiential learning; shared experiences; interactive team learning; records of incidents, responses and outcomes; developing personal congruence with the developmental approach in order to be 'useful' in the care of children and youth at risk.
  • Self awareness and self-care include:
  • Recognised personal strengths and limitations, feelings and needs; separation of personal and professional issues; incorporating 'wellness' practices into own lifestyle; stress management; support networks.
     

  • ASSESSMENT CRITERION 4 
    Sources of conflict in relationships are identified and dysfunctional conflict is minimised to achieve developmental and therapeutic goals. 

    ASSESSMENT CRITERION 5 
    Strategies to facilitate the development of relationships with relationship-reluctant young people are described with reference to possible barriers which may inhibit the development of the relationship. 

    ASSESSMENT CRITERION 6 
    Key elements in establishing and building relationships with children and youth at risk are described with reference to important stages in the relationship, risks involved, and requisite skills and attributes. 
    ASSESSMENT CRITERION RANGE 
    Stages include:
  • Initial contact, establishing rapport, developing trust, understanding limit-testing behaviour, predictability (as a stage in relationship building).

    Risks include:
  • Aggression, rejection, creating dependence, crossing boundaries.

    Attributes include:
  • Empathy, trustworthiness, respect, non-judgemental, acceptance, unconditional acceptance.
     

  • SPECIFIC OUTCOME 3 
    Describe the use of interpersonal skills to establish and maintain relationships. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The range of communication and interpersonal skills described for use in particular contexts is appropriate to the interactions and promotes the development of effective therapeutic relationships. 
    ASSESSMENT CRITERION RANGE 
    Skills include:
  • Listening, paraphrasing, reflecting, summarising, reflecting feelings, empathic response, questioning, appropriate self-disclosure, describing behaviours, problem-solving, assertiveness.

    Qualities include:
  • Genuineness, warmth, politeness, respect, being prepared to say sorry.
     

  • ASSESSMENT CRITERION 2 
    The importance of clear and appropriate language usage is described in terms of potential for misunderstanding and/or the creation of conflict for particular contexts. 

    ASSESSMENT CRITERION 3 
    The importance of the appropriate use of non-verbal skills is described with reference to their impact in the development of therapeutic relationships, and the potential to enhance or undermine relationships. 
    ASSESSMENT CRITERION RANGE 
    Non-verbal skills include:
  • Body language, touch, eye contact, gestures.
     

  • ASSESSMENT CRITERION 4 
    Family structures and authority relations are identified, and suggested ways of working within those are appropriate to the particular family context, and promote effective therapeutic relationships. 
    ASSESSMENT CRITERION RANGE 
    Authority relations include:
  • Patriarchal, matriarchal, joint leadership.
     

  • SPECIFIC OUTCOME 4 
    Describe the process of engagement and disengagement of working relationships with children and youth at risk. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The importance of establishing a supportive environment at the beginning of the working relationship with the younger person is described with reference to its future success and effectiveness for therapeutic work. 

    ASSESSMENT CRITERION 2 
    The child and youth care worker's role and function, and any legal responsibilities of the worker or agency, is described in accordance with current legislation and ethical frameworks. 
    ASSESSMENT CRITERION RANGE 
    Role includes:
  • Limitations of their role, function, and competence, and when to seek advice or refer on to others.
     

  • ASSESSMENT CRITERION 3 
    Protocols for the relationship are described in accordance with current legislation and ethical frameworks. 

    ASSESSMENT CRITERION 4 
    The process for engagement in a working relationship with a young person is described with reference to the importance of the characteristics and needs of the young person as a departure point. 

    ASSESSMENT CRITERION 5 
    The process for the disengagement of working relationships is described in line with specific criteria and accepted practice in the field. 
    ASSESSMENT CRITERION RANGE 
    Criteria include:
  • The purpose of the relationship has been attained; the relationship between the young person and child and youth care worker is not constructive or is no longer functional; young person's goal(s) has/have been met.
     

  • ASSESSMENT CRITERION 6 
    Factors relevant for future contact are identified during the disengagement process. 
    ASSESSMENT CRITERION RANGE 
    Factors include:
  • Factors that may lead to resumption of contact; future roles, functions, and available services; means of re-establishing contact with the child and youth care worker, agency; other sources of referral.
     


  • UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    Accreditation Options:
  • Providers of learning towards this Unit Standard will need to meet the accreditation requirements of the relevant ETQA or ETQA that has a Memorandum of Understanding in place with the relevant ETQA.

    Moderation Option:
  • The moderation requirements of the relevant ETQA or ETQA that has a Memorandum of Understanding in place with the relevant ETQA must be met in order to award credit to learners for this unit standard. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    N/A 

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems and make decisions using critical and creative thinking.

    Note:
  • Essential to the development of effective relationships. 

  • UNIT STANDARD CCFO WORKING 
    Work effectively with others as members of a team, group, organisation or community.

    Note:
  • Work is invariably as a member of a team. 

  • UNIT STANDARD CCFO ORGANISING 
    Organise and manage themselves and their activities responsibly and effectively.

    Note:
  • Effective relationship building is enhanced by an organised sense of self. 

  • UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise and critically evaluate information.

    Note:
  • Essential to any relationship building. 

  • UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively, using visual, mathematical and/or language skills in the modes of oral and/or written presentations.

    Note:
  • Essential to any relationship building. 

  • UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of related systems by recognising that problem-solving contexts do not exist in isolation.

    Note:
  • Essential to any relationship building. 

  • QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE QUALITY ASSURING BODY
    Core  60209   Further Education and Training Certificate: Child and Youth Care Work  Level 4  NQF Level 04  Reregistered  2015-06-30  HW SETA 
    Elective  67509   Further Education and Training Certificate: Community Development  Level 4  NQF Level 04  Reregistered  2015-06-30  As per Learning Programmes recorded against this Qual 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Quality Assuring Bodies have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Quality Assuring Body should be notified if a record appears to be missing from here.
     
    NONE 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.