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SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Control the flow of information in a business unit 
SAQA US ID UNIT STANDARD TITLE
254595  Control the flow of information in a business unit 
ORIGINATOR
Task Team - Wholesale and Retail 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Wholesale and Retail 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 4  NQF Level 04 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This unit standard is intended for people who control administration in a business unit. Persons credited with this unit standard operate in a variety of familiar and unfamiliar contexts under broad guidance and evaluation. They demonstrate the ability to access, analyse and evaluate information independently.

These persons are able to check, verify and approve the necessary administration that could be completed manually or using computers, monitor and co-ordinate the activities of others performing the administrative function, investigate and resolve any discrepancies or exception items, meet required deadlines and submit reports.

Learners will be able to:
  • Analyse and verify the administration documentation of a business unit.
  • Resolve identified discrepancies appearing on the administration documentation of a business unit.
  • Manage finalisation of the administrative documentation of a business unit. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that the learner attempting this unit standard has completed the following area of learning:
  • Mathematical Literacy at NQF Level 3.
  • Communication at NQF Level 3. 

  • UNIT STANDARD RANGE 
    N/A 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Analyse and verify verify the administration documentation of a business unit. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The effects of incomplete or inaccurate administration are explained in terms of the impact on shrinkage, loss, the supply chain and the organisation. 

    ASSESSMENT CRITERION 2 
    Documentation requiring review and verification are sourced according to organisational procedures. 

    ASSESSMENT CRITERION 3 
    The purpose of supporting documents are described in terms of their applications and information that could be sourced. 

    ASSESSMENT CRITERION 4 
    Documents are analysed and verified according to organisational procedures. 

    SPECIFIC OUTCOME 2 
    Resolve identified discrepancies appearing on the administration documentation of a business unit. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Discrepancies are identified within documentation and analysed following organisation procedures. 

    ASSESSMENT CRITERION 2 
    Action to resolve discrepancies is developed as per organisational procedures. 

    ASSESSMENT CRITERION 3 
    Explanations for unresolved discrepancies are reported to relevant parties for further action following organisational procedures. 

    SPECIFIC OUTCOME 3 
    Manage finalisation of the administrative documentation of a business unit. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The administrative procedure to authorise documents are explained in terms of organisational policy. 

    ASSESSMENT CRITERION 2 
    Documents are authorised according to administrative procedures and controls of the organisation. 
    ASSESSMENT CRITERION RANGE 
    Controls include but are not limited to security, confidentiality, levels of stationery, numerical controls, control registers, compiling reports.
     

    ASSESSMENT CRITERION 3 
    Documents are distributed to relevant parties according to set deadlines of the organisation. 

    ASSESSMENT CRITERION 4 
    Storage and filing of retained documentation for future reference is completed to ensure they meet the organisational and legal requirements. 

    ASSESSMENT CRITERION 5 
    Reports are generated as required by the organisation. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • Anyone assessing an individual against this unit standard must meet the assessor requirements of the relevant ETQA. In particular, such assessors must demonstrate that they assess in terms of the scope and context defined in all the range statements.
  • Any institution offering learning towards this unit standard must be accredited as a provider with the relevant ETQA.
  • External moderation of assessment will be conducted by the relevant ETQA at its discretion according to the moderation guidelines in the relevant qualification and the agreed ETQA procedures. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    Learning programme covering this unit standard must address the following knowledge areas:
  • Types of documentation requiring control.
  • Standards for documentation completion.
  • The effect of inaccurate documentation on the organisation.
  • Filing requirements.
  • Documentation flow and relevant deadlines.
  • Administrative and security controls.
  • Compiling reports. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Solving problems. Resolve identified discrepancies appearing on administration documentation. 

    UNIT STANDARD CCFO WORKING 
    Working effectively with others as a member of a team.

    Refer to all Specific Outcomes. 

    UNIT STANDARD CCFO ORGANISING 
    Organise oneself and ones activities. Manage finalisation of administrative documentation. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise and critically evaluate information. Analyse and verify administration documentation. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively. Reports are generated as required by the organisation. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Understand the world as a set of related system. Analyse and verify administration documentation. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  63409   National Certificate: Wholesale and Retail Operations  Level 3  NQF Level 03  Reregistered  2023-06-30  W&RSETA 
    Elective  49176   Further Education and Training Certificate: Business Systems Operations: End User (ERP)  Level 4  NQF Level 04  Reregistered  2023-06-30  SERVICES 
    Elective  57712   Further Education and Training Certificate: Generic Management  Level 4  NQF Level 04  Reregistered  2023-06-30  As per Learning Programmes recorded against this Qual 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. A and S Training Consultancy 
    2. Nela Kahle 80 cc 
    3. NOFESA cc 
    4. Sekhukhune FET College - C.N. Phatudi Campus 
    5. The Ed Agency Pty Ltd 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.