SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Schedule staff 
SAQA US ID UNIT STANDARD TITLE
255494  Schedule staff 
ORIGINATOR
Task Team - Wholesale and Retail 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Wholesale and Retail 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 5  Level TBA: Pre-2009 was L5  10 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This unit standard is intended for individuals responsible for the development and management of staffing plans. Individuals credited with this unit standard will be able to identify and plan staff requirements in accordance with the operational needs for pre-determined weekly, monthly and annual operational cycles.

After completion of this unit standard the learner will be able to:
  • Determine operational staff requirements.
  • Develop a staffing plan.
  • Implement and maintain the staffing schedule. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that the learner attempting this unit standard has completed the following area of learning:
  • Communication at NQF Level 4. 

  • UNIT STANDARD RANGE 
    N/A 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Determine operational staff requirements. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Categories of existing staff are identified as per legislation and organisational requirements. 
    ASSESSMENT CRITERION RANGE 
    Staff include but is not limited to flexi staff, casual, permanent, part-timers, contractors, outsourced staff.
     

    ASSESSMENT CRITERION 2 
    Normal operational staff needs incorporating variables such as annual and other leave cycles are identified according to operational requirements. 

    ASSESSMENT CRITERION 3 
    Busy operational periods where staff requirements are increased are determined within the context of identified patterns and cycles and promotional activity. 
    ASSESSMENT CRITERION RANGE 
    Patterns and cycles and promotional activity include but is not limited to shopping patterns, weekends, month ends, financial year-ends, stock taking, public holidays, festivals, special days (e.g. Mother's, Father's Valentines days), promotions and sales.
     

    ASSESSMENT CRITERION 4 
    Areas of potential staff shortages are analyzed and determined according to vocational categories through the analysis of all relevant information and variables identified. 

    SPECIFIC OUTCOME 2 
    Develop a staffing plan. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    A staffing plan is developed that ensures the effective functioning of all operational areas in an organisation. 

    ASSESSMENT CRITERION 2 
    Staffing expenditure is maintained in line with organisational budgets. 

    ASSESSMENT CRITERION 3 
    The requirements of a staffing plan are explained in terms of current legislation. 

    ASSESSMENT CRITERION 4 
    A record of available permanent, or casual or flex time staff is set-up and maintained in order to address staff requirements on short notice. 

    SPECIFIC OUTCOME 3 
    Implement and maintain the staffing schedule. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The staffing schedule is implemented to meet operational and legal requirements. 

    ASSESSMENT CRITERION 2 
    The staffing schedule is communicated to staff and managed to ensure that organisational needs are met and operational processes are maintained. 

    ASSESSMENT CRITERION 3 
    The staffing schedule is reviewed; updated and maintained to address anomalies resultant from unforeseen circumstances. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • Anyone assessing an individual against this unit standard must meet the assessor requirements of the relevant ETQA. In particular, such assessors must demonstrate that they assess in terms of the scope and context defined in all the range statements.
  • Any institution offering learning towards this unit standard must be accredited as a provider with the relevant ETQA.
  • External moderation of assessment will be conducted by the relevant ETQA at its discretion according to the moderation guidelines in the relevant qualification and the agreed ETQA procedures. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Operational schedules where staff increases can be expected such as stock taking intervals and their affect on vocational categories.
  • Staffing policies of the organisation.
  • Electronic or manual staff scheduling and manpower planning methodology of the organisation.
  • Impact of staffing on profitability.
  • Budgets.
  • Legislation impacting on working hours of applicable staff.
  • Categories of staff as identified by legislation. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems:
  • The evaluation staffing needs and the addressing of anomalies and crises situations require the identification and solving of problems. 

  • UNIT STANDARD CCFO WORKING 
    Work in a team:
  • Teamwork is relevant to the successful implementation and maintaining of the organisational staffing plan.

    Maintain effective working relationships:
  • The maintaining of effective working relationships is essential in addressing of challenges associated with the meeting of staff requirements in the organisation. 

  • UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise, and critically evaluate information:
  • Converting of relevant input information into a staffing plan as well as the implementation and maintaining of the staffing plan requires the collecting, analysis, organising and evaluation of information. 

  • UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively:
  • The communication of staff requirements both verbally and in writing in the development of a staffing plan address effective communication. 

  • UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    Unforeseen circumstances refer to such things as training, organised industrial action, transport problems, staff absenteeism, sick leave and unavailability of flexi hour and casual staff. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  59201   National Certificate: Generic Management  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  As per Learning Programmes recorded against this Qual 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. Golden Ratio College (Pty) Ltd 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.